Total 183 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars62%
4
Stars32%
3
Stars4%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Scott
Food & Beverages, 500+ employees
More than a year
“A Busy Career.
Pros
After receiving proper training on how to access it, the software is easy to use.
Cons
Administrators should have more access to make changes to assets and scheduling without having to seek permission from someone else. It would also be helpful to have an alarm system that notifies everyone when a preventive maintenance task is about to be overdue instead of finding out it's late after the fact.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Lawani
Oil & Energy, 11-50 employees
More than a year
“Fiix CMMS Overview
Pros
The interactive and flexible dashboard is easy to comprehend and use for analytics.
Cons
The basic plan needs an upgrade as we require more features to attract clients. Most clients want to start with the basic plan and upgrade later.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Harry
Industrial Automation, 1-10 employees
More than a year
“Fiix CMMS use in a <50 employee manufacturing facility
Pros
It possesses all the necessary features for our company's needs and works exceptionally well considering our size. The value-to-price ratio is high.
Cons
Since we are not fully utilizing Fiixs capabilities, I haven't encountered any specific dislikes.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Sven
Maritime, 11-50 employees
Less than 6 months
“Great, cost effective solution
Pros
I was particularly interested in the pricing and the features included in the basic free package.
Cons
While I appreciate that the analysis tools are part of the paid package, it would be beneficial to have some very basic tools available in the free package as well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Vaibhav
Information Technology and Services, 11-50 employees
Less than 6 months
“Efficient and Reliable Software For Us!
Pros
Since switching to Fiix Software, I have experienced a breath of fresh air. The software is incredibly intuitive and saves me a significant amount of time. It helps me effortlessly manage my maintenance tasks and provides detailed reports on the go.
Cons
I have discovered many pros of this software, and so far, I haven't encountered any issues or cons.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jhanvi
Information Technology and Services, 500+ employees
Less than 6 months
“Game-Changer Software For Us!
Pros
For the past six months, I've been utilizing This Software, and it has completely transformed our team's approach. Previously, we struggled to stay on top of our maintenance schedules. However, with Fiix, I can effortlessly oversee all our maintenance activities from one centralized platform.
Cons
So far, I haven't encountered any issues with the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mitali
Marketing and Advertising, 11-50 employees
Less than 6 months
“Powerful Maintenance Management Software
Pros
This software offers a wide range of features such as Maintenance Management, Mobile Access, Asset Tracking, Job Management, and Reporting & Statistics. It is incredibly straightforward to operate and enables me to efficiently manage my tasks.
Cons
In general, I didn't experience any problems with the software, but occasionally there are errors when migrating data.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jack
Retail, 500+ employees
More than a year
“My review of FIIX
Pros
I appreciate the simplicity of retrieving information about a specific asset. Everything can be accessed from a single location and easily browsed.
Cons
Some of the search bars can be frustrating. If you click in the wrong place, it's challenging to return to your previous location.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
10
Paul
Airlines/Aviation, 101-500 employees
Less than a year
“Fiix from a parts room experience.
Pros
The convenience of contacting vendors for quotes and ordering through purchase orders saves valuable time and effort. Utilizing Fiix numbers in conjunction with manufacturer part numbers has made issuing and tracking parts usage much simpler. In our operation, technicians are required to acquire the necessary parts before work orders are issued. I have found that the Fiix numbers are easier for the technicians to use and have helped eliminate the reporting of incorrect part numbers on work cards. Additionally, the constant alerts for low stock levels make it easier to order and maintain appropriate stock levels.
Cons
Setting up Fiix took a bit longer because we had to import all the parts information, but once completed, the ease of operation and timesaving steps using Fiix made up for the setup time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jordan
Gambling & Casinos, 500+ employees
Less than a year
“Fiix - Quick and Easy!
Pros
Exceptionally user-friendly. The mobile application allows anyone, regardless of their skillset, to successfully submit an order. There are only a few fields to fill in, but enough information is requested for the team handling the request to understand the requirements.
Cons
It took some time to get used to certain backend screens, particularly the inventory pages and adding assets. This could be due to user attention.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Luan
Logistics and Supply Chain, 101-500 employees
Less than a year
“Very satisfied with everything FIIX can provide
Pros
Several parameters can be edited and customized to suit specific needs. The software also offers the ability to communicate with external systems, and an extensive help library is available online.
Cons
The analytics feature becomes slow when applying filters. It's also not possible to share information between different administrators within the same company.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Anonymous
Not Specified, 101-500 employees
More than a year
“Effective solution to manage work orders
Pros
My favorite feature in this software is the ease with which work orders can be created, tagged, assigned, and monitored until they are closed out. Reminders or notifications are automatically dispatched to users with actions, ensuring that outstanding tasks are promptly addressed and resolved.
Cons
I can't think of any aspects of this product that I didn't like.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joseph
Food & Beverages, 101-500 employees
More than a year
“Fiix in Berry Processing & Packaging
Pros
Fiix is an excellent tool for tracking costs related to our critical assets and managing preventive maintenance tasks. The user interface is remarkably polished and user-friendly, catering to both administrative-level users and technicians on the shop floor who carry out the work.
Cons
Honestly, there's nothing we dislike about the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Roberto
Food Production, 101-500 employees
Less than 6 months
“Fiix fixed a gap in our organization
Pros
The software provides a central location for the maintenance and sanitation departments. The user interface is straightforward instilling confidence in all users when working with the CMMS system.
Cons
It would be beneficial to have a sanitation oriented interface in the software. This would greatly assist in assigning and tracking the sanitation of assets that require it after performing preventive maintenance or other work.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Hugo
Automotive, 500+ employees
Less than a year
“One of the best Maintenance software
Pros
It is easy to use and offers a plethora of features.
Cons
It would be helpful to have the option to search and sort parts based on locations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Denis
Higher Education, 11-50 employees
More than a year
“Fix your Work Order problems with FIIX.. Best Software.
Pros
With Fiix, I can view all my work orders and prioritize them based on urgency. I can access Fiix anywhere in the world even without an internet connection. Once I regain internet access Fiix automatically updates my work orders.
Cons
So far, everything has been great. I haven't encountered any dislikes with Fiix. In fact, it's my favorite software when it comes to work orders.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Travis
Paper & Forest Products, 1-10 employees
Less than a year
“Best program for the cost I have used so far
Pros
The ease of use and setup make this tool perfect for those who need to track machine and equipment requirements across multiple sites.
Cons
It would be nice to have a setup with nonconcurrent users in addition to our concurrent users, but unfortunately, it's not offered.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Faith
Higher Education, 11-50 employees
More than a year
“The most Remarkable Asset Management Software.
Pros
It boasts a highly user-friendly interface. Keeping a record of our assets with Fiix is effortless. The software excels at tracking and managing all our assets.
Cons
We haven't had anything to dislike about the tool. It has been incredibly helpful in managing all our assets.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ben
Building Materials, 500+ employees
More than a year
“Great Product
Pros
The UI is easy to navigate and I particularly enjoy the reporting capabilities.
Cons
Some of the multisite functionality is challenging to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mike
Automotive, 500+ employees
More than a year
“Using FIXX in an Industrial Facility
Pros
This software is user-friendly and quick to learn. Many of my skilled tradespeople are not highly computer literate, but they found Fiix to be easily manageable with minimal training.
Cons
Fiix offers many more features than we actually use. I have no issues or concerns as we have found it to be a nearly perfect solution compared to our previous paper based system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
