Total 183 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

32%

3

Stars

4%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

S

Scott

Food & Beverages, 500+ employees

More than a year

4.0
May 2023

A Busy Career.

Pros

After receiving proper training on how to access it, the software is easy to use.

Cons

Administrators should have more access to make changes to assets and scheduling without having to seek permission from someone else. It would also be helpful to have an alarm system that notifies everyone when a preventive maintenance task is about to be overdue instead of finding out it's late after the fact.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

L

Lawani

Oil & Energy, 11-50 employees

More than a year

4.0
May 2023

Fiix CMMS Overview

Pros

The interactive and flexible dashboard is easy to comprehend and use for analytics.

Cons

The basic plan needs an upgrade as we require more features to attract clients. Most clients want to start with the basic plan and upgrade later.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

H

Harry

Industrial Automation, 1-10 employees

More than a year

5.0
May 2023

Fiix CMMS use in a <50 employee manufacturing facility

Pros

It possesses all the necessary features for our company's needs and works exceptionally well considering our size. The value-to-price ratio is high.

Cons

Since we are not fully utilizing Fiixs capabilities, I haven't encountered any specific dislikes.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

S

Sven

Maritime, 11-50 employees

Less than 6 months

5.0
May 2023

Great, cost effective solution

Pros

I was particularly interested in the pricing and the features included in the basic free package.

Cons

While I appreciate that the analysis tools are part of the paid package, it would be beneficial to have some very basic tools available in the free package as well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

V

Vaibhav

Information Technology and Services, 11-50 employees

Less than 6 months

5.0
May 2023

Efficient and Reliable Software For Us!

Pros

Since switching to Fiix Software, I have experienced a breath of fresh air. The software is incredibly intuitive and saves me a significant amount of time. It helps me effortlessly manage my maintenance tasks and provides detailed reports on the go.

Cons

I have discovered many pros of this software, and so far, I haven't encountered any issues or cons.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jhanvi

Information Technology and Services, 500+ employees

Less than 6 months

5.0
May 2023

Game-Changer Software For Us!

Pros

For the past six months, I've been utilizing This Software, and it has completely transformed our team's approach. Previously, we struggled to stay on top of our maintenance schedules. However, with Fiix, I can effortlessly oversee all our maintenance activities from one centralized platform.

Cons

So far, I haven't encountered any issues with the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mitali

Marketing and Advertising, 11-50 employees

Less than 6 months

5.0
February 2023

Powerful Maintenance Management Software

Pros

This software offers a wide range of features such as Maintenance Management, Mobile Access, Asset Tracking, Job Management, and Reporting & Statistics. It is incredibly straightforward to operate and enables me to efficiently manage my tasks.

Cons

In general, I didn't experience any problems with the software, but occasionally there are errors when migrating data.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jack

Retail, 500+ employees

More than a year

5.0
January 2023

My review of FIIX

Pros

I appreciate the simplicity of retrieving information about a specific asset. Everything can be accessed from a single location and easily browsed.

Cons

Some of the search bars can be frustrating. If you click in the wrong place, it's challenging to return to your previous location.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

10

P

Paul

Airlines/Aviation, 101-500 employees

Less than a year

5.0
December 2022

Fiix from a parts room experience.

Pros

The convenience of contacting vendors for quotes and ordering through purchase orders saves valuable time and effort. Utilizing Fiix numbers in conjunction with manufacturer part numbers has made issuing and tracking parts usage much simpler. In our operation, technicians are required to acquire the necessary parts before work orders are issued. I have found that the Fiix numbers are easier for the technicians to use and have helped eliminate the reporting of incorrect part numbers on work cards. Additionally, the constant alerts for low stock levels make it easier to order and maintain appropriate stock levels.

Cons

Setting up Fiix took a bit longer because we had to import all the parts information, but once completed, the ease of operation and timesaving steps using Fiix made up for the setup time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jordan

Gambling & Casinos, 500+ employees

Less than a year

5.0
December 2022

Fiix - Quick and Easy!

Pros

Exceptionally user-friendly. The mobile application allows anyone, regardless of their skillset, to successfully submit an order. There are only a few fields to fill in, but enough information is requested for the team handling the request to understand the requirements.

Cons

It took some time to get used to certain backend screens, particularly the inventory pages and adding assets. This could be due to user attention.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

L

Luan

Logistics and Supply Chain, 101-500 employees

Less than a year

5.0
December 2022

Very satisfied with everything FIIX can provide

Pros

Several parameters can be edited and customized to suit specific needs. The software also offers the ability to communicate with external systems, and an extensive help library is available online.

Cons

The analytics feature becomes slow when applying filters. It's also not possible to share information between different administrators within the same company.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 101-500 employees

More than a year

5.0
December 2022

Effective solution to manage work orders

Pros

My favorite feature in this software is the ease with which work orders can be created, tagged, assigned, and monitored until they are closed out. Reminders or notifications are automatically dispatched to users with actions, ensuring that outstanding tasks are promptly addressed and resolved.

Cons

I can't think of any aspects of this product that I didn't like.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Joseph

Food & Beverages, 101-500 employees

More than a year

5.0
December 2022

Fiix in Berry Processing & Packaging

Pros

Fiix is an excellent tool for tracking costs related to our critical assets and managing preventive maintenance tasks. The user interface is remarkably polished and user-friendly, catering to both administrative-level users and technicians on the shop floor who carry out the work.

Cons

Honestly, there's nothing we dislike about the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Roberto

Food Production, 101-500 employees

Less than 6 months

4.0
November 2022

Fiix fixed a gap in our organization

Pros

The software provides a central location for the maintenance and sanitation departments. The user interface is straightforward instilling confidence in all users when working with the CMMS system.

Cons

It would be beneficial to have a sanitation oriented interface in the software. This would greatly assist in assigning and tracking the sanitation of assets that require it after performing preventive maintenance or other work.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

H

Hugo

Automotive, 500+ employees

Less than a year

5.0
November 2022

One of the best Maintenance software

Pros

It is easy to use and offers a plethora of features.

Cons

It would be helpful to have the option to search and sort parts based on locations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Denis

Higher Education, 11-50 employees

More than a year

5.0
November 2022

Fix your Work Order problems with FIIX.. Best Software.

Pros

With Fiix, I can view all my work orders and prioritize them based on urgency. I can access Fiix anywhere in the world even without an internet connection. Once I regain internet access Fiix automatically updates my work orders.

Cons

So far, everything has been great. I haven't encountered any dislikes with Fiix. In fact, it's my favorite software when it comes to work orders.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

T

Travis

Paper & Forest Products, 1-10 employees

Less than a year

5.0
November 2022

Best program for the cost I have used so far

Pros

The ease of use and setup make this tool perfect for those who need to track machine and equipment requirements across multiple sites.

Cons

It would be nice to have a setup with nonconcurrent users in addition to our concurrent users, but unfortunately, it's not offered.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

F

Faith

Higher Education, 11-50 employees

More than a year

5.0
November 2022

The most Remarkable Asset Management Software.

Pros

It boasts a highly user-friendly interface. Keeping a record of our assets with Fiix is effortless. The software excels at tracking and managing all our assets.

Cons

We haven't had anything to dislike about the tool. It has been incredibly helpful in managing all our assets.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Ben

Building Materials, 500+ employees

More than a year

5.0
November 2022

Great Product

Pros

The UI is easy to navigate and I particularly enjoy the reporting capabilities.

Cons

Some of the multisite functionality is challenging to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mike

Automotive, 500+ employees

More than a year

5.0
November 2022

Using FIXX in an Industrial Facility

Pros

This software is user-friendly and quick to learn. Many of my skilled tradespeople are not highly computer literate, but they found Fiix to be easily manageable with minimal training.

Cons

Fiix offers many more features than we actually use. I have no issues or concerns as we have found it to be a nearly perfect solution compared to our previous paper based system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10