Total 183 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

32%

3

Stars

4%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

M

Mohammed

Biotechnology, 500+ employees

Less than 6 months

5.0
November 2022

machine

Pros

It is effortless to use, and the scheduling feature is always available.

Cons

The software is user friendly and scheduling is always available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 500+ employees

Less than a year

4.0
November 2022

B's thought on Fiix

Pros

Work order management and analytics are a win for me. I also highly appreciate the ABC classification of inventory based on usage.

Cons

At the initial stage, the software is great, but in the long term, continuous improvement and additional features would be necessary to maximize its benefits.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

7

J

Jacob

Consumer Services, 11-50 employees

Less than a year

5.0
November 2022

FIIX Software

Pros

It allows me to set goals and stay on track step by step.

Cons

Every Sunday at 11 PM, I receive a week's worth of work orders.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Michael

Automotive, 500+ employees

Less than a year

5.0
November 2022

Fix navigation

Pros

The ease of use and navigation throughout the system are remarkable.

Cons

Personally, there's nothing I dislike. It's just a matter of understanding how to navigate through the system.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A

Amir

Utilities, 500+ employees

More than a year

5.0
November 2022

FiiX CMMS Review

Pros

This software is easy to use and packed with features.

Cons

I have some concerns regarding personalization and integration with ERP systems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

K

Kyle

Consumer Goods, 500+ employees

Less than 6 months

5.0
November 2022

Very Smart !

Pros

Accessing and managing all maintenance tasks that need to be done is extremely straightforward, and the organization and layout are excellent.

Cons

I have no comments. Everything is great, and I look forward to any future improvements.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

S

Suzannah

Machinery, 11-50 employees

Less than a year

5.0
November 2022

An all round maintenance and inventory solution

Pros

I truly appreciate how effortlessly Fiix handles our inventory and maintenance needs. The Request for Quote feature is user-friendly and helps us keep track of all our purchases.

Cons

It can be challenging to learn at first, but once staff and vendors receive proper training, it becomes easy to use and incredibly helpful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

D

Durid

Food Production, 500+ employees

Less than a year

5.0
November 2022

good

Pros

Tracking performance for maintenance technicians.

Cons

There is room for improvement in the purchasing aspect.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

B

Brian

Packaging and Containers, 500+ employees

More than a year

5.0
November 2022

Fiix makes maintenance more manageable

Pros

Effective parts inventory control, PM management, work order tracking, and time and parts cost tracking.

Cons

Managing work request generation can be difficult when dealing with multiple sites.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Leonard

Machinery, 500+ employees

Less than a year

4.0
November 2022

Fiix Review 110422 LAH

Pros

The ability for multiple users to work on the same item simultaneously is a valuable feature.

Cons

The software lacks inventory parameters for lead time.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

N

Naitram

Food Production, 101-500 employees

Less than a year

4.0
November 2022

good

Pros

Creating work orders helps me stay on track with what's happening in the company.

Cons

The mobile app requires an upgrade as I can't access all the information on it.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

5

Functionality

8

T

Terry

Transportation/Trucking/Railroad, 500+ employees

More than a year

5.0
November 2022

A CMMC that delivers

Pros

It's easy to use and consistent in its approach, so once I understand one part, I quickly grasp how FIIX works.

Cons

There is room for improvement in the mobile app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mark

Food & Beverages, 101-500 employees

Less than a year

4.0
November 2022

Ocado CFC1

Pros

It's user-friendly. The level of detail can be adjusted to my needs, making our process much better.

Cons

Some of the functionality doesn't work the way I would like, but the support team is actively working on improving it. It's great that we can provide direct feedback to the Fiix team.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

M

Mark

Computer Hardware, 500+ employees

Less than 6 months

5.0
November 2022

Great app

Pros

It's easy to use and always straightforward to navigate through.

Cons

I don't have much else to say about the software updates, nothing negative.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Connor

Plastics, 51-100 employees

Less than 6 months

5.0
November 2022

Connor McCarthy Review

Pros

I appreciate how simple it is to be in a work order and have the parts information pop up. Unlike previous systems where I had to switch between work orders and parts, this is much more convenient as I can access all the data from one place.

Cons

As a new employee at this company, I've only been using this software for 2 weeks. So far, I don't have any dislikes to report.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

Less than a year

5.0
November 2022

Great for communication across silo'd departments!

Pros

The communication is smooth, streamlined, and efficient. It allows me to attach documents and share them across different levels within the organization.

Cons

The functionality is excellent. The software is intuitive and doesn't require much critical thinking.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Paul

Transportation/Trucking/Railroad, 500+ employees

Less than 6 months

4.0
November 2022

Fiix Fixed our work order problems.

Pros

I've been in machine maintenance for 35 years and have used paper work orders and early CMMS systems. Fiix is, by far, the best one I've ever used. My technicians learned it in just two days, including the training day, with minimal questions. We've been using Fiix for three months, and my team has no complaints about it being junk or lacking functionality.

Cons

We've been using Fiix for 3 months, and I'm a bit concerned about how our inventory will be managed. We'll have to wait and see. However, if it's anything like what we've experienced so far, I can't wait to start that part of it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Brian

Airlines/Aviation, 101-500 employees

More than a year

5.0
November 2022

FiiX experience

Pros

The software is user-friendly and programming tasks are solved quickly.

Cons

I assign work hours to users and track hours worked on assets.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

A

Andrew

Oil & Energy, 51-100 employees

Less than a year

5.0
November 2022

Hydro generation review

Pros

It's easy for operations and maintenance to track work.

Cons

The company is struggling to get operations to use the software effectively. It's challenging to keep users on top of overdue orders. It would be helpful to have auto populated orders for inspections.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

John

Chemicals, 51-100 employees

Less than 6 months

4.0
November 2022

Simplicity and easy to use

Pros

The entire website is easy to use and navigate.

Cons

In my opinion, nothing is missing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10