Total 183 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

32%

3

Stars

4%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

L

Lillian

Hospital & Health Care, 500+ employees

Less than a year

4.0
November 2023

Fiix is the best maintenance management software

Pros

Fiix has become an essential tool for managing maintenance in my organization. The program's interface is easy to navigate, and its design is intuitive. I value the convenience of scheduling and monitoring maintenance tasks, which ensures the reliability of our equipment and reduces downtime.

Cons

To gain deeper insights into maintenance performance, I would appreciate more advanced analytics tools and customizable reporting options.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

A

Anonymous

Not Specified, 51-100 employees

Less than a year

1.0
November 2023

Buyer beware, review your contract.

Pros

For the most part, it serves its purpose, and you generally get what you paid for.

Cons

Unfortunately, being tied to a yearly contract with the ability for the provider to change terms without proper communication has been challenging. It is also difficult to reach customer service. Although they claim you can adjust the number of licenses, downsizing requires waiting a year. Additionally, canceling requires a 90day notice before renewal (it used to be 60).

Rating Distribution

Ease of use

4

Value for money

3

Customer Support

2

Functionality

2

EL

edna luci

Marketing and Advertising, 1-10 employees

5.0
July 2023

The complete solution to optimize my maintenance management.

Pros

What I like the most is how effortless and versatile it is to use. Furthermore, I've been impressed by the extensive range of functionalities it offers.

Cons

It would be helpful to have better guidance for new users, especially when it comes to initial setup and customization.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

J

Jose

Internet, 1-10 employees

4.0
July 2023

The ultimate tool for success in asset management

Pros

The aspect I find most appealing is its user-friendliness and comprehensive functionality. With just a few clicks, I can efficiently organize and manage all my assets and inventory.

Cons

While not a major issue, I would love to see easier integration with other tools and systems used at my company.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

S

Saurabh

Information Technology and Services, 101-500 employees

Less than a year

4.0
June 2023

Efficient and effective maintenance tool

Pros

It enables me to easily track down all the equipment, simplifying the process of scheduling maintenance tasks.

Cons

The process of deleting equipment from the records needs improvement, especially as it is linked to planned maintenance.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

R

Robert

Facilities Services, 51-100 employees

Less than a year

5.0
June 2023

This product is worth the money.

Pros

This product provides excellent value for the money spent. It is cloud-based, which is crucial for my line of work. The uptime is exceptional, and the search function for locating specific assets works seamlessly.

Cons

The only downside I've noticed is a slight redundancy in detail categories.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7

N

Neil

Logistics and Supply Chain, 1-10 employees

Less than a year

5.0
June 2023

Extremely Happy with the free version

Pros

It is free, simple to use, and quick to grasp.

Cons

Unfortunately, I'm unable to print work orders using the free version.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

G

Gilles

Computer Networking, 11-50 employees

Less than 6 months

5.0
June 2023

My review

Pros

In my opinion, the best feature is the software's ease of use and operation.

Cons

The mobile platform will need to be reviewed.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

M

mickey

Glass Ceramics & Concrete, 101-500 employees

Less than a year

5.0
June 2023

fiix network

Pros

I am able to create work orders on the go and effectively track the progress.

Cons

In a large plant where cell service is inconsistent, it would be beneficial to have a fixed network and designated locations for entering work orders.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jerald

Oil & Energy, 500+ employees

Less than a year

5.0
June 2023

The truth

Pros

It's user-friendly and incredibly straightforward to comprehend.

Cons

Honestly, there isn't much to dislike. One minor annoyance is when completing a work order at the bottom, it brings you back to the top.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jeff

Packaging and Containers, 500+ employees

Less than 6 months

5.0
June 2023

I am relatively new to FIIX so I am just scratching the surface of what can be done with the program

Pros

I can access the system and easily find the plant, machine, and the required tasks, as well as check if the task has been completed.

Cons

As a new user, I'm still figuring out the navigation in the system.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

N

Nanda

Fishery, 51-100 employees

Less than a year

5.0
June 2023

Our progress with Fiix

Pros

The mobile application and asset tracking feature are the most valuable aspects of Fiix. They allow me to effortlessly track and label any IT assets within our company. Essentially, asset tracking becomes a breeze by simply scanning the barcode or QR code.

Cons

Asset recording can be quite challenging, especially as a free trial user. It would be great to have the option to import/export asset lists from CSV or other databased files. Additionally, there have been instances where barcodes or QR codes didn't work properly when scanned by the Fiix mobile app.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

D

Dan

Building Materials, 51-100 employees

Less than a year

4.0
June 2023

Safety

Pros

The software is user-friendly, easy to learn, and easy to teach others to use. It saves us a significant amount of time, particularly when managing parts inventory.

Cons

It would be more convenient to complete the entire work order on one page instead of having to go back to the "general" page. Also, it would be helpful to see the name of the person who input each work order.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M

Muhammad

Construction, 51-100 employees

5.0
June 2023

Fiix CMMS

Pros

It offers ease of use, straightforward deployment, AI capabilities, and there are video tutorials available on YouTube for learning.

Cons

There is still room for improvement in terms of integration with Rockwell Automation, particularly for Rockwell Automation Sales activities like order booking.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

John

Facilities Services, 51-100 employees

Less than a year

5.0
May 2023

Good place to start building your company PM work order systems

Pros

It captures a vast amount of details and transforms them into easily understandable charts and graphs.

Cons

While having many options is great, it would be better if end users could select and prioritize specific features instead of being overwhelmed with all the base features.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

A

Amit

Information Technology and Services, 500+ employees

Less than 6 months

5.0
May 2023

User-Friendly Maintenance Management Software

Pros

This software is powerful yet user-friendly, enabling effective maintenance operations and tasks. It also generates comprehensive reports on key performance indicators, maintenance costs, and asset performance metrics.

Cons

I have found many pros of this software, and to date, I haven't encountered any issues or cons.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Arturo

Plastics, 11-50 employees

Less than a year

4.0
May 2023

thanks

Pros

What I liked the most is that I can manage everything in one place (Fiix), including from my phone.

Cons

Reporting can be complicated, and the cost of training is quite expensive.

Rating Distribution

Ease of use

10

Value for money

5

Customer Support

8

Functionality

10

B

Balaganesan

Management Consulting, 1-10 employees

More than a year

5.0
May 2023

Fix your issues with Fiix

Pros

Ease of use is a remarkable aspect. Even a functional Maintenance Engineer can easily adapt to Fiix without extensive computer knowledge.

Cons

The analytics part of Fiix is powerful, but it would be beneficial to receive a brief education on how to interpret the data.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

C

chris

Consumer Goods, 500+ employees

Less than a year

4.0
May 2023

good cmms system works as it should

Pros

Importing our asset list from Excel was incredibly helpful once we understood the process.

Cons

It is time consuming to manually input our stores from Excel. It would be much more efficient if we could import the data instead of typing it in line by line.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

J

Jesse

Mining & Metals, 500+ employees

Less than a year

5.0
May 2023

If Fiix can't fix it it can't be fixed.

Pros

The work order process is extremely user-friendly and requires minimal training. The ability to utilize Fiix on my mobile phone is astonishing.

Cons

TBD: So far, I haven't come across anything I dislike about Fiix.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

S

Scott

Food & Beverages, 500+ employees

More than a year

4.0
May 2023

A Busy Career.

Pros

After receiving proper training on how to access it, the software is easy to use.

Cons

Administrators should have more access to make changes to assets and scheduling without having to seek permission from someone else. It would also be helpful to have an alarm system that notifies everyone when a preventive maintenance task is about to be overdue instead of finding out it's late after the fact.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

L

Lawani

Oil & Energy, 11-50 employees

More than a year

4.0
May 2023

Fiix CMMS Overview

Pros

The interactive and flexible dashboard is easy to comprehend and use for analytics.

Cons

The basic plan needs an upgrade as we require more features to attract clients. Most clients want to start with the basic plan and upgrade later.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

H

Harry

Industrial Automation, 1-10 employees

More than a year

5.0
May 2023

Fiix CMMS use in a <50 employee manufacturing facility

Pros

It possesses all the necessary features for our company's needs and works exceptionally well considering our size. The value-to-price ratio is high.

Cons

Since we are not fully utilizing Fiixs capabilities, I haven't encountered any specific dislikes.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

S

Sven

Maritime, 11-50 employees

Less than 6 months

5.0
May 2023

Great, cost effective solution

Pros

I was particularly interested in the pricing and the features included in the basic free package.

Cons

While I appreciate that the analysis tools are part of the paid package, it would be beneficial to have some very basic tools available in the free package as well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

V

Vaibhav

Information Technology and Services, 11-50 employees

Less than 6 months

5.0
May 2023

Efficient and Reliable Software For Us!

Pros

Since switching to Fiix Software, I have experienced a breath of fresh air. The software is incredibly intuitive and saves me a significant amount of time. It helps me effortlessly manage my maintenance tasks and provides detailed reports on the go.

Cons

I have discovered many pros of this software, and so far, I haven't encountered any issues or cons.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jhanvi

Information Technology and Services, 500+ employees

Less than 6 months

5.0
May 2023

Game-Changer Software For Us!

Pros

For the past six months, I've been utilizing This Software, and it has completely transformed our team's approach. Previously, we struggled to stay on top of our maintenance schedules. However, with Fiix, I can effortlessly oversee all our maintenance activities from one centralized platform.

Cons

So far, I haven't encountered any issues with the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mitali

Marketing and Advertising, 11-50 employees

Less than 6 months

5.0
February 2023

Powerful Maintenance Management Software

Pros

This software offers a wide range of features such as Maintenance Management, Mobile Access, Asset Tracking, Job Management, and Reporting & Statistics. It is incredibly straightforward to operate and enables me to efficiently manage my tasks.

Cons

In general, I didn't experience any problems with the software, but occasionally there are errors when migrating data.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jack

Retail, 500+ employees

More than a year

5.0
January 2023

My review of FIIX

Pros

I appreciate the simplicity of retrieving information about a specific asset. Everything can be accessed from a single location and easily browsed.

Cons

Some of the search bars can be frustrating. If you click in the wrong place, it's challenging to return to your previous location.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

10

P

Paul

Airlines/Aviation, 101-500 employees

Less than a year

5.0
December 2022

Fiix from a parts room experience.

Pros

The convenience of contacting vendors for quotes and ordering through purchase orders saves valuable time and effort. Utilizing Fiix numbers in conjunction with manufacturer part numbers has made issuing and tracking parts usage much simpler. In our operation, technicians are required to acquire the necessary parts before work orders are issued. I have found that the Fiix numbers are easier for the technicians to use and have helped eliminate the reporting of incorrect part numbers on work cards. Additionally, the constant alerts for low stock levels make it easier to order and maintain appropriate stock levels.

Cons

Setting up Fiix took a bit longer because we had to import all the parts information, but once completed, the ease of operation and timesaving steps using Fiix made up for the setup time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jordan

Gambling & Casinos, 500+ employees

Less than a year

5.0
December 2022

Fiix - Quick and Easy!

Pros

Exceptionally user-friendly. The mobile application allows anyone, regardless of their skillset, to successfully submit an order. There are only a few fields to fill in, but enough information is requested for the team handling the request to understand the requirements.

Cons

It took some time to get used to certain backend screens, particularly the inventory pages and adding assets. This could be due to user attention.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

L

Luan

Logistics and Supply Chain, 101-500 employees

Less than a year

5.0
December 2022

Very satisfied with everything FIIX can provide

Pros

Several parameters can be edited and customized to suit specific needs. The software also offers the ability to communicate with external systems, and an extensive help library is available online.

Cons

The analytics feature becomes slow when applying filters. It's also not possible to share information between different administrators within the same company.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 101-500 employees

More than a year

5.0
December 2022

Effective solution to manage work orders

Pros

My favorite feature in this software is the ease with which work orders can be created, tagged, assigned, and monitored until they are closed out. Reminders or notifications are automatically dispatched to users with actions, ensuring that outstanding tasks are promptly addressed and resolved.

Cons

I can't think of any aspects of this product that I didn't like.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Joseph

Food & Beverages, 101-500 employees

More than a year

5.0
December 2022

Fiix in Berry Processing & Packaging

Pros

Fiix is an excellent tool for tracking costs related to our critical assets and managing preventive maintenance tasks. The user interface is remarkably polished and user-friendly, catering to both administrative-level users and technicians on the shop floor who carry out the work.

Cons

Honestly, there's nothing we dislike about the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Roberto

Food Production, 101-500 employees

Less than 6 months

4.0
November 2022

Fiix fixed a gap in our organization

Pros

The software provides a central location for the maintenance and sanitation departments. The user interface is straightforward instilling confidence in all users when working with the CMMS system.

Cons

It would be beneficial to have a sanitation oriented interface in the software. This would greatly assist in assigning and tracking the sanitation of assets that require it after performing preventive maintenance or other work.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

H

Hugo

Automotive, 500+ employees

Less than a year

5.0
November 2022

One of the best Maintenance software

Pros

It is easy to use and offers a plethora of features.

Cons

It would be helpful to have the option to search and sort parts based on locations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Denis

Higher Education, 11-50 employees

More than a year

5.0
November 2022

Fix your Work Order problems with FIIX.. Best Software.

Pros

With Fiix, I can view all my work orders and prioritize them based on urgency. I can access Fiix anywhere in the world even without an internet connection. Once I regain internet access Fiix automatically updates my work orders.

Cons

So far, everything has been great. I haven't encountered any dislikes with Fiix. In fact, it's my favorite software when it comes to work orders.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

T

Travis

Paper & Forest Products, 1-10 employees

Less than a year

5.0
November 2022

Best program for the cost I have used so far

Pros

The ease of use and setup make this tool perfect for those who need to track machine and equipment requirements across multiple sites.

Cons

It would be nice to have a setup with nonconcurrent users in addition to our concurrent users, but unfortunately, it's not offered.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

F

Faith

Higher Education, 11-50 employees

More than a year

5.0
November 2022

The most Remarkable Asset Management Software.

Pros

It boasts a highly user-friendly interface. Keeping a record of our assets with Fiix is effortless. The software excels at tracking and managing all our assets.

Cons

We haven't had anything to dislike about the tool. It has been incredibly helpful in managing all our assets.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Ben

Building Materials, 500+ employees

More than a year

5.0
November 2022

Great Product

Pros

The UI is easy to navigate and I particularly enjoy the reporting capabilities.

Cons

Some of the multisite functionality is challenging to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mike

Automotive, 500+ employees

More than a year

5.0
November 2022

Using FIXX in an Industrial Facility

Pros

This software is user-friendly and quick to learn. Many of my skilled tradespeople are not highly computer literate, but they found Fiix to be easily manageable with minimal training.

Cons

Fiix offers many more features than we actually use. I have no issues or concerns as we have found it to be a nearly perfect solution compared to our previous paper based system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mohammed

Biotechnology, 500+ employees

Less than 6 months

5.0
November 2022

machine

Pros

It is effortless to use, and the scheduling feature is always available.

Cons

The software is user friendly and scheduling is always available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 500+ employees

Less than a year

4.0
November 2022

B's thought on Fiix

Pros

Work order management and analytics are a win for me. I also highly appreciate the ABC classification of inventory based on usage.

Cons

At the initial stage, the software is great, but in the long term, continuous improvement and additional features would be necessary to maximize its benefits.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

7

J

Jacob

Consumer Services, 11-50 employees

Less than a year

5.0
November 2022

FIIX Software

Pros

It allows me to set goals and stay on track step by step.

Cons

Every Sunday at 11 PM, I receive a week's worth of work orders.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Michael

Automotive, 500+ employees

Less than a year

5.0
November 2022

Fix navigation

Pros

The ease of use and navigation throughout the system are remarkable.

Cons

Personally, there's nothing I dislike. It's just a matter of understanding how to navigate through the system.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A

Amir

Utilities, 500+ employees

More than a year

5.0
November 2022

FiiX CMMS Review

Pros

This software is easy to use and packed with features.

Cons

I have some concerns regarding personalization and integration with ERP systems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

K

Kyle

Consumer Goods, 500+ employees

Less than 6 months

5.0
November 2022

Very Smart !

Pros

Accessing and managing all maintenance tasks that need to be done is extremely straightforward, and the organization and layout are excellent.

Cons

I have no comments. Everything is great, and I look forward to any future improvements.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

S

Suzannah

Machinery, 11-50 employees

Less than a year

5.0
November 2022

An all round maintenance and inventory solution

Pros

I truly appreciate how effortlessly Fiix handles our inventory and maintenance needs. The Request for Quote feature is user-friendly and helps us keep track of all our purchases.

Cons

It can be challenging to learn at first, but once staff and vendors receive proper training, it becomes easy to use and incredibly helpful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

D

Durid

Food Production, 500+ employees

Less than a year

5.0
November 2022

good

Pros

Tracking performance for maintenance technicians.

Cons

There is room for improvement in the purchasing aspect.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

B

Brian

Packaging and Containers, 500+ employees

More than a year

5.0
November 2022

Fiix makes maintenance more manageable

Pros

Effective parts inventory control, PM management, work order tracking, and time and parts cost tracking.

Cons

Managing work request generation can be difficult when dealing with multiple sites.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Leonard

Machinery, 500+ employees

Less than a year

4.0
November 2022

Fiix Review 110422 LAH

Pros

The ability for multiple users to work on the same item simultaneously is a valuable feature.

Cons

The software lacks inventory parameters for lead time.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8