Fiix

What Is Fiix?

Fiix is a cloud-based computerized maintenance management system (CMMS) that is designed to help maintenance teams plan, track, and manage their work. The software covers areas like work order management, asset management, parts and inventory management, and analytics and reporting. It also offers a mobile app for handling tasks on the go.

The platform includes AI tools, such as Fiix MAX, which lets teams ask questions in simple language as in checking stock availability for equipment parts or past repair details and getting instant answers without going through reports. Fiix is hosted on Amazon Web Services and is used by teams of varying sizes, from small maintenance crews to large enterprise operations.

What Is Fiix Best For?

‘Work Order Management’ is the standout feature of the software. It helps track, assign, and execute maintenance tasks across operations. Users can submit work requests and build custom checklists for their tasks. The system also starts routine maintenance automatically based on specific time intervals, meter readings, or sensor data. This helps maintenance teams and facility managers oversee technicians, organize maintenance schedules, and monitor task status from one central system.

How Much Does Fiix Cost?

Fiix pricing starts at $45/user/month for the Basic plan. Notable features under this plan include unlimited PMs, reports, resource-based scheduling, user certification tracking, and email and phone support. The vendor also offers a Free plan at $0 for up to 25 active PMs.

Further pricing tiers of the software are as follows:

• Professional - $75/user/month
• Enterprise - Custom Pricing

In addition to the basic subscription costs teams choosing this software should also keep the following potential expenses in mind:

• Implementation: $3,000–$10,000 for a standard single-site deployment; $10,000–$50,000+ for multi-site or complex rollouts
• Data Migration: $1,000–$5,000 for importing asset records, maintenance history, PM schedules, parts, and other maintenance data
• Training: $1,500–$7,500 for initial administrator and maintenance-team training
• ERP, API, And System Integrations: $1,500–$30,000+/integration, depending on complexity

User reviews generally describe pricing for the software as reasonable and cost-effective compared to larger competitors and praise its overall value. However, smaller businesses think that higher-tier plans can be pricey and express frustration with rigid annual subscription renewal policies.

Disclaimer: The pricing is subject to change.

Fiix Integrations

The software connects with various third-party apps, such as:

• SAP
• Oracle NetSuite
• Microsoft Dynamics 365
• Tableau software
• Microsoft Power BI
• Honeywell
• Geotab

How Does Fiix Work?

Follow the steps below to understand how the software typically works for everyday maintenance operations:

• Log in to your Fiix account to access the central dashboard and set up system configurations by organizing asset details, equipment hierarchies, locations, and user roles
• Configure preventive maintenance schedules by establishing calendar-based triggers or setting up condition-based thresholds using meter readings and IoT integrations
• Receive incoming maintenance requests submitted by plant personnel through online portal
• Generate and assign work orders to internal technicians or third-party contractors with attached safety procedures, task checklists, and required spare parts
• Execute and update work orders directly from the field using the mobile app to record work hours, attach photo evidence, and collect electronic signatures
• Track inventory levels automatically as parts are logged against active work orders, triggering reorder notifications when supplies fall below set thresholds
• Review key maintenance metrics, asset performance trends, and compliance audit histories using built-in reporting dashboards and custom analytics

Who Is Fiix For?

The software serves maintenance and operations teams across a wide range of manufacturing industries and sectors, including:

• Manufacturing and production
• Food and beverage
• Pharma, biotech and medical devices
• Textile manufacturing
• Automotive manufacturing

Fiix Use Cases

Based on our evaluation of Fiix's capabilities and market positioning, we have identified key scenarios where manufacturing teams in food and beverage, pharmaceutical and medical device, textile, and automotive production, use it to track compliance, coordinate maintenance across sites, and keep equipment running with less downtime.

Food And Beverage Plants Preparing For Recurring Safety Audits

Food and beverage plants face regular safety checks. Relying on old-fashioned paper records makes it hard to prove everything is up to the mark when inspectors walk in. Fiix keeps all compliance tasks together in one dashboard, making it simple for teams to find past repair records by date of repair, user of the equipment, or job type whenever an audit happens. E-signatures help teams verify whether safety protocols were followed and completed, while built-in tracking alerts teams when technician certifications are coming up for renewal. This helps plants stay organized and ready when an inspection comes up.

Automotive Manufacturers Managing Repair Requests From Assembly Teams

Automotive plants have large production floors with workers spread across many stations, making it hard to report and fix machine issues quickly. Fiix's work request portal lets any operator submit a maintenance request in under a minute, so issues get logged as soon as they're spotted instead of waiting for a supervisor. Failure codes attached to work orders help technicians pinpoint why a machine broke down, and past repair records can be checked in a few clicks to avoid doing the same fix twice.

Textile Manufacturers Coordinating Maintenance Across Production Floors

In textile plants with huge floors and multiple sites, technicians spend all day on their feet moving from one machine to another and can't update their work orders from a fixed desk.  This is where Fiix helps with a mobile app. It lets technicians create, view, and update work orders from their mobile apps from the plant floor, even without an internet connection. Teams can schedule and start work based on local time zones while tracking live updates from every site. This keeps repairs moving and updated while technicians do not have to keep walking back to a computer.

Pharma, Biotech, And Medical Device Labs Prioritizing Maintenance By Equipment Risk

Pharma, biotech, and medical device labs work on equipment with varying risk levels, ranging from basic daily tools to critical machines that directly affect product safety. Fiix lets teams add custom details for each machine and tag critical equipment, so high-risk gear gets noticed right away. Technicians can then see at a glance which assets need closer attention, and which can wait. This helps labs keep their focus on high-risk equipment, so they get serviced first.

Is Fiix Right For You?

If you are a maintenance leader looking to eliminate paper entries, prevent sudden equipment failures, and standardize schedules across facilities, Fiix is a good fit. It helps manufacturing and maintenance teams stay ahead of surprise breakdowns by giving them a clear view of where every task stands and how equipment is performing. The platform also pairs with FactoryTalk® Optix™ to link live sensors and SCADA systems directly to your maintenance hub. This helps teams catch equipment issues early and fix them before any serious breakdowns happen.

IDC MarketScape named it a Leader in the industry, proving it can easily scale across multi-site enterprise operations. It also keeps your operational data secure by maintaining full SOC 2 Type 2 compliance. Big companies like Daikin, Magna, and Ocado rely on it to simplify compliance audits and improve their daily operations.

Still doubtful if Fiix is the right fit for you? Contact us at (661) 384-7070 for further guidance.