Fiix Reviews

“Great Product! and User Friendly!

Pros

The software has a user-friendly interface and is easy to learn.

Cons

I would appreciate more flexibility in renaming and deleting preset status fields.

“fiix function

Pros

Once you get some practice, it becomes very simple to use. After that, it's a breeze.

Cons

Occasionally, I faced difficulties logging in, but it could have been due to our internet connection.

“Not much to "Fiix" here.

Pros

What I value most about the Fiix software is its stability. In the nearly six months I've been using it. I have not experienced any crashes or lost work. This is of utmost importance to me as there is nothing more frustrating than entering a significant amount of information only to have the software crash and start over.

Cons

Accessibility is the main aspect I find least satisfactory with Fiix software. The ease of access is not as smooth as I would expect. Each time I log in, I have to bypass other people's saved usernames and passwords. While this might not be a major issue if it happened once or twice, it becomes a significant inconvenience for me since I use Fiix frequently.

“Good and constants improvements

Pros

It is crucial to have all bases covered during a project or service tasks and Fiix software provides that. Having a record history with backup files helps us achieve our goals.

Cons

Fiix software should include a more streamlined function for generating tasks and jobs. Currently, if I need to generate 20 tasks for different assets, I have to repeat the process 20 times instead of assigning the same group of tasks to all 20 assets at once. This inefficiency becomes even more problematic when dealing with a larger number of assets, like 1000.

“Tes-Oro Mako Mining Review

Pros

I liked everything about the software and intended to use it to meet our needs on a new project we are currently completing construction on. Unfortunately no one onsite was able to champion it or encourage its use among the Expats or local Nicaraguan team.

Cons

I couldn't identify any missing features or drawbacks.

“My review

Pros

The ability to view all my work orders is a standout feature. I appreciate being able to go through the quote process and easily select the products I need to add to the quotes.

Cons

Personally, I'm not a fan of the app. I prefer using the website because I find the app limited and less trustworthy. Since my pay is directly linked to how I process work orders, I can't rely on the app for such important tasks.

“Phoenix Program Manager Review

Pros

It establishes discipline in our CMMS system and the mobile application is useful for our industry.

Cons

Importing inventory was challenging, as we struggled to align the structure or format with our system. However, this is not a fault of the software but rather our own doing.

“Great Way to Bring Maintenance into the 21st Century

Pros

The ability to use the app and receive work order notifications on my phone is a great convenience.

Cons

Submitting a request from others requires more detailed input and may seem daunting to those who are hesitant to explore various options. However, with proper education and a quick inservice, this challenge can be overcome.

“Fiix easy access

Pros

Being cloud-based allows easy access from any device, and the photo feature simplifies communication.

Cons

There are several software bugs that need to be addressed, such as fields showing incorrect information. It takes a while for bug fixes to be implemented.

“more efficient with FIIX

Pros

Tracking inventory and efficiently assigning tasks to technicians are valuable aspects of this software.

Cons

Unfortunately, notifications for work orders are not reaching team members as they should.

“travis glass review

Pros

The ease of asset movement, work order management, and the helpfulness of SMs make this software indispensable.

Cons

I noticed a few minor bugs in the system. For example, when I click on a work order and go back, it takes me to the top of the screen instead of where I left off.

“work order

Pros

It is easy to use and has been highly beneficial for our company. I would definitely use it again.

Cons

There wasn't much that I didn't like about Fiix.

“Reliable CMM

Pros

Once you become familiar with Fiix it is straightforward to navigate and utilize the software.

Cons

The phone and iPad app could use some improvements to enhance the user experience.

“good but not perfect

Pros

The setup process is easy, the interface is user-friendly, and the ability to add various types of files is a great option.

Cons

One challenge is the inability to erase asset quotes or the purchasing section easily. It would be more convenient if automatic notifications were not set as the default.

“Review

Pros

The ability to attach files, documents, and prints to work orders is fantastic. I also appreciate the visually pleasing interface.

Cons

I genuinely don't have any complaints. I've been part of engineering teams in previous jobs, and this is my first time using Fiix which has been a smooth experience so far.

“A must have

Pros

Our departments can efficiently handle PMs and maintenance tasks using this software. It offers extensive customization options making it easy to report issues with great detail.

Cons

Personally, I would appreciate a bit more autonomy in determining the order in which the PMs are displayed, aside from solely relying on the due date.

“Great software for any size of organization

Pros

It is simple to navigate and allows for easy tracking of assets while capturing all necessary data.

Cons

The parts inventory could benefit from some improvements. When I place orders, I prefer to allocate quantities to different cost centers and jobs for better tracking.

“Fiix

Pros

I appreciate the way parts are automatically assigned to assets when ordered against a work order.

Cons

It's inconvenient that I can't create PMs in the system without assigning them to a specific individual. It would be more efficient if I could assign PMs to a group instead of burdening a single person. This way, I can avoid overloading one individual.

“Needed CMMS in the field

Pros

The fact that it is cloud based enabled us to implement it for field assets, ensuring everyone could use it not just office personnel.

Cons

The process of creating a work order has improved since we initially started using the software. However, it could be further simplified to empower the staff to generate work orders proactively, rather than just addressing issues after they occur. The simpler the process, the better.

“ProAmpac - White House, TN

Pros

The ease of use is remarkable. I particularly like the setup and formatting of everything. It is excellent for work orders and scheduled maintenance tasks.

Cons

One area I would like to see development in is the parts and supplies section. I'm not fond of the fact that there isn't a proper way to sign out parts that do not belong to specific work orders. Additionally, it would be beneficial to have the ability to set up scheduled maintenance tasks with multiple subtasks, ensuring that a work order can only be closed or completed once all tasks have been marked as finished.