Fiix Reviews

“REVIEW

Pros

Fiix is an easy program for looking up items and work orders.

Cons

It would be great if Fiix could communicate and update supply information with descriptions and bin locations.

“Great Combination

Pros

This software offers great flexibility allowing me to customize it according to my specific needs.

Cons

The learning curve can be time consuming, but the insoftware help videos are phenomenal and greatly assist in understanding the software.

“FIIX Implementation

Pros

The Manager dashboard is easy to interpret and navigate. The asset configuration feature provides a site overview and department breakdown of assets, which is highly valuable. Uploading files, pictures, and reports for created work orders is effortless, especially from an auditor's perspective. The product's logic and ease of use, coupled with the available training tools, make it accessible for new users. The integration process was seamless, thanks to the preparatory work and the ability to test in a sandbox environment.

Cons

The out of the box solution is not fully suitable for our intended purpose. We often find that certain features we require are either unavailable or require an upgrade to the Enterprise platform.

“J's review

Pros

Fiix saves me a significant amount of time at work. Although there's still much more to learn and many nifty features we haven't explored yet, we're genuinely happy with it.

Cons

It would be fantastic to have voice command functionality when inputting time spent on tasks. Integration wise, our experience was smooth.

“Fiix User

Pros

There are numerous features that I find incredibly helpful, but the ones that made our BRC annual Audit easier, more efficient, and less time-consuming were scheduled maintenance and the ability to follow manufacturer specifications. The email reminders, equipment list with locations, work order generation and completion, and various reports, such as closed work orders and inventory under assets, were invaluable. Additionally, the ability to access and generate work orders without requiring user logins helped us avoid additional costs for multiple users.

Cons

Honestly, I don't have any specific concerns, but I would love to know if the programmers are working on the ability to directly add pictures or scan equipment or asset work orders into the program from a mobile device. This feature may already exist in the advanced version, but I'm currently using the basic program.

“Maintenance CMMS

Pros

Fiix enhances the efficiency of managing work orders and inventory control.

Cons

It would be great if the software could be made more intuitive for users.

“Ease of Deployment

Pros

The ease of use, range of features, detailed reports and the exceptional FIIX team make it stand out.

Cons

The phone app is good, but it can be a bit confusing for technicians initially. It would be helpful if the Appleonly version was also available on Android.

“Review from an administrator standpoint

Pros

The softwares simplicity and mobile app accessibility are definite advantages for our maintenance technicians and floor foreman. The app provides real-time updates on work order and asset statuses, allowing us to check progress without being tied to a desk. We can easily scan QC codes on the floor and access the information.

Cons

The app primarily focuses on technicians for performing and modifying work, but it lacks the ability to view and modify widgets on a daily, weekly, or monthly basis.

“General Info

Pros

Fiix excels in tracking parts and preventive maintenance. It also provides a convenient way to log hours.

Cons

The reporting, work order setup, and purchase order options are not user friendly and pose difficulties in usage.

“fix review

Pros

I appreciate that Fiix attempts to streamline the knowledge we rangers have, but I feel it falls short.

Cons

The software can be overly complicated and time consuming, requiring a significant amount of time to complete work orders. I find myself spending more time on the computer than actually doing my job in the field. It becomes more of a distraction than a benefit.

“Fiixing

Pros

Tracing and logging work orders has always been a plus, and having various types of reports is a great feature.

Cons

The aspect I find most challenging about Fiix is that it doesn't automatically calculate or display the next due date on the Schedule Maintenance. As a user, I have to manually calculate the maintenance due date by adding the suggested completion date to the trigger date. It would be much more convenient if the software showed this calculation in the schedule tab. Another issue I've faced is with the time on the due dates. When I set a scheduled maintenance to trigger a work order in the afternoon based on the suggested completion date, it appears as overdue on the reports.

“Great product but still rolling out features

Pros

Overall this platform has been a significant improvement from our previous one. While there is still room for improvement it has definitely had a positive impact on our company.

Cons

The rollout of new features or customer suggestions tends to be slow.

“Fixx review

Pros

I enjoy the ability to track machine downtime, see who worked on them and view the actions taken to resolve the issues.

Cons

The login procedure can be a bit cumbersome, although I believe the issue is on our end rather than with the software.

“Fiix is Great

Pros

I chose this software for its ease of use and smooth navigation. Other systems were quite cumbersome to navigate, but this one is user-friendly.

Cons

Personally, I don't have any drawbacks about this software. You can start with the basic model and upgrade to different platforms based on your company's needs.

“Fiix Review 3 stars

Pros

The pricing and customer service provided are excellent.

Cons

The software lacks eas of use (and feels a bit outdated compared to similar products), and the online tutorial videos are lengthy.

“OK for our needs

Pros

What I like the most about the Fiix software is how it eliminates the need for paper records of maintenance issues and repairs.

Cons

Three aspects that I find least favorable are: 1) the inability to access phone support without upgrading the service, 2) the lack of customization options for the software's cost based on specific needs (we only use the basic components, not inventory or parts ordering), and 3) the complicated setup process involving the creation of CSV files.

“City of Atlantic

Pros

It is incredibly easy to use both remotely and on a PC effectively keeping track of the data we need.

Cons

One limitation is the inability to add equipment costs to a scheduled maintenance.

“Fiix

Pros

The ease of use is remarkable. Even team members who are not very computer-savvy were able to quickly learn and utilize the software.

Cons

The app is missing some useful features available in the desktop version.

“Solid software

Pros

The software's ease of use, functionality and data collection capabilities are impressive.

Cons

Saving certain work orders on the mobile app is not very userfriendly.

“FIIx User

Pros

It is easy to use, and the filters are extremely helpful. Tracking inventory is a breeze and I receive notifications when stock is running low.

Cons

Since my company didn't invest in the full options, I'm unable to utilize some of the program's offerings.