Fishbowl Reviews

Pros

The best feature is the ability to post work-related queries and job reviews and receive genuine responses promptly.

Cons

The user interface is quite basic, and there is room for improvement in that aspect.

Pros

It efficiently provides features to manage inventory effortlessly, such as inventory management, sales and purchasing, and manufacturing management. The software is user-friendly and offers excellent functionality.

Cons

Troubleshooting problems without support from their team can be a bit challenging. However, aside from this, I did not encounter any issues with the software.

Pros

The portal stood out because of the relevance of the questions and the professional responses. The transparency was commendable.

Cons

I faced no significant problems. The software helped me achieve my goals.

Pros

I assisted one of my accounting clients in setting up Fishbowl for online inventory management, and he loves how easy it is to use and its positive impact on his inventory management. I highly recommend it and will assist other clients in utilizing it.

Cons

I haven't had the opportunity to identify any downsides.

Pros

Fishbowl is an incredibly comprehensive inventory management tool with a wide range of features that make inventory tracking effortless. The intuitive user interface and top-notch customer support further enhance the experience. I wholeheartedly recommend Fishbowl as a reliable inventory management solution.

Cons

The pricing structure of Fishbowl can be somewhat confusing, making it difficult to determine the best option for your specific needs. Additionally, customer support could be improved, as there are sometimes long wait times for assistance. Nevertheless, Fishbowl remains an excellent choice for reliable inventory management.

Pros

Fishbowl offers an accurate and forward-thinking inventory tracking system, helping businesses avoid stockouts and overstocking.

Cons

Limited mobile support: Fishbowl's mobile support is limited, which may not meet the needs of organizations requiring quick access to their inventory data.

Pros

This software revolutionized the way I approached inventory tracking, and I loved the fresh perspective it provided.

Cons

Although there were numerous features available, I found myself using some of them less frequently.

Pros

I thoroughly enjoy using this software, particularly its efficient order tracking functionality.

Cons

I have not experienced any issues with this ordering software.

Pros

The seamless integration of Fishbowl with our existing software made implementation a breeze.

Cons

Adding extra users or custom add-ons to the product can become expensive.

Pros

Fishbowl simplifies supply management, shipping management, and order processing, while remaining user-friendly.

Cons

I have yet to encounter any major bugs or issues. In my opinion, this product is one of the best available in the market. It offers various commendable features, and I highly recommend it to everyone.

Pros

The integration of different business areas within Fishbowl is commendable, and the software makes data management a breeze.

Cons

The interface can sometimes be slow, and improvements should be made in that area.

Pros

Engaging in discussions about salaries and compensation with other users adds a personal touch that sets it apart from platforms like Glassdoor.

Cons

There is a lack of users from the Civil Engineering industry, and there are not many posts in my company's Fishbowl channel.

Pros

Initially, I was impressed by what the salesperson promised, but upon implementation, I realized that most of those promises were not feasible.

Cons

If you are a public warehouse with multiple customers, this software may not be suitable. It only allows one product to be associated with one customer, requiring a completely different name for multiple associations. This became a nightmare for us when we discovered it on the day of deployment after a year of upgrades.

Pros

The variety of fonts available and the user-friendly interface are features I truly like.

Cons

I was deeply disappointed with the cost of Fishbowl. If it were more affordable, my business would use it more frequently.

Pros

The Sales Order side of Fishbowl is incredibly user-friendly and streamlines the ordering process when correctly set up. The interface is easy to navigate, making it simple to train new employees.

Cons

The service and support provided by Fishbowl are the worst I have ever experienced. We paid a considerable amount for data implementation, but the results were severely lacking. Trying to get assistance is nearly impossible, and we have had to rectify their implementation errors ourselves every day. Their chat feature is utterly useless, with representatives handling multiple chats simultaneously, resulting in significant delays between responses. Phone support entails enduring hold times of at least an hour, and even then, they are often unable to provide assistance.

Pros

The software is quite basic and could have benefited from more thorough research before making the purchase.

Cons

I am writing this review solely based on the poor customer service we received after our initial onboarding. It is nearly impossible to reach a live person when calling the company, and voicemails and emails to our account manager go unanswered. It took contacting technical support and having them reach out to my account manager to finally receive a response. However, my issue remains unresolved.

Pros

Fishbowl integrates smoothly with QuickBooks Online, although occasional export failures can be a drawback. Its integration with ShipStation is also seamless.

Cons

This software requires substantial attention and frequent updates to function properly. Nonetheless, it is still a good piece of software overall.

Pros

I love the ability to connect with others in my field of work and compare job responsibilities.

Cons

It would be beneficial to have more categories, as some jobs require specific categorization.

Pros

Initially, customer support was excellent, with prompt and hands-on assistance. However, it seems those days are over.

Cons

Fishbowl's support is getting bad, bad, too bad day by day. The phone menu for support lacks an option to address workflow problems or explain unexpected errors. The promised call-back feature can take hours, if they even follow through. They make promises to investigate issues but fail to do so.

Pros

Fishbowl adequately covers the essential needs of small retail and manufacturing operations.

Cons

Generating reports is inflexible and challenging. As a result, we ended up extracting all the necessary data to an external tool.