Fishbowl

Software that's 70% complete

Pros

I appreciate the interface's simplicity and seamless integration with Quickbooks.

Cons

This software has the potential to be fairly decent, but numerous peculiarities prevent it from truly being a powerful tool. A prime example is when moving inventory from one location to another. If you've had the item in your warehouse for six months and you move it from row 1 to row 2, the aged date resets to zero. Consequently, tracking aged inventory becomes effectively impossible. Additionally, when searching for a part that is not in stock, you must go through an advanced search, select the option for non-inventory items, and then search for the product. This process needs to be repeated for every consecutive product, resulting in unnecessary repetition.

Will Fishbowl Survive in the coming years?

Pros

The onboarding process was smooth and the team provided responsive and helpful support. However, be prepared to handle the workload independently. Despite the initial challenge of starting from scratch and excluding Quickbooks inventory, it is ultimately worth it.

Cons

Once your system is up and running, customer support becomes a distant concern. Seeking assistance often entails spending thousands of dollars, even for the simplest requests, and getting a response can be a lengthy process, sometimes spanning up to two weeks for scheduling a resolution.

Good Software

Pros

Fishbowl is user-friendly and effectively maintains our shop's inventory.

Cons

Fishbowl failed to establish a connection with shipping software like UPS Worldship, pirateship, etc., resulting in an unsatisfactory user experience.