Fishbowl Reviews

“Good Software

Pros

Fishbowl is user-friendly and effectively maintains our shop's inventory.

Cons

Fishbowl failed to establish a connection with shipping software like UPS Worldship, pirateship, etc., resulting in an unsatisfactory user experience.

“Will Fishbowl Survive in the coming years?

Pros

The onboarding process was smooth and the team provided responsive and helpful support. However, be prepared to handle the workload independently. Despite the initial challenge of starting from scratch and excluding Quickbooks inventory, it is ultimately worth it.

Cons

Once your system is up and running, customer support becomes a distant concern. Seeking assistance often entails spending thousands of dollars, even for the simplest requests, and getting a response can be a lengthy process, sometimes spanning up to two weeks for scheduling a resolution.

“Software that's 70% complete

Pros

I appreciate the interface's simplicity and seamless integration with Quickbooks.

Cons

This software has the potential to be fairly decent, but numerous peculiarities prevent it from truly being a powerful tool. A prime example is when moving inventory from one location to another. If you've had the item in your warehouse for six months and you move it from row 1 to row 2, the aged date resets to zero. Consequently, tracking aged inventory becomes effectively impossible. Additionally, when searching for a part that is not in stock, you must go through an advanced search, select the option for non-inventory items, and then search for the product. This process needs to be repeated for every consecutive product, resulting in unnecessary repetition.

“Horrible Service and Obsolete Setup

Pros

The system setup is incomplete, and we have been unable to obtain assistance.

Cons

The service received while setting up our Fishbowl system was terrible. Our attempts to explain certain aspects were ignored, and our input was disregarded. The support team followed a script without considering our specific needs.

“Best solution for my business

Pros

It significantly aids in maintaining our firm's top position in the local region.

Cons

Occasionally, there were blocking issues, but I managed to resolve them myself.

“NOT 3PL / Warehouse inventory system

Pros

Unfortunately, even after six months, we were unable to utilize the system.

Cons

This system is super unreliable, and the company behind it is, is also unreliable. They refuse to take responsibility for system failures, as stated in their "NO REFUNDS" agreement. The software is overly complicated and lacks user-friendliness, requiring excessive steps for daily data entry. Custom reporting for inventory traceability is either an additional cost or time-consuming to complete.

“Efficient & Reliable.

Pros

It's excellent for managing our small inventory, and we have successfully integrated it.

Cons

We sometimes encounter difficulties with the database and its maintenance.

“Fishbowl, Wish we could switch over to something that works better!

Pros

The ability to track item location is limited. Our inventory involves numerous transfers, from the warehouse to staging, deployment, return, RMA, and back to inventory. We are currently exploring asset management programs instead of inventory management programs. This program may work well for stocking specific quantities and using them in different work orders, but it doesn't suit our needs.

Cons

The software frequently freezes, and despite blaming it on our server, it was determined to be their issue. Some days, reports fail to run, and obtaining quick answers regarding server space usage is challenging. Certain limitations exist, such as being unable to view pictures and notes on both the parts and inventory sides. Switching between parts and inventory is only possible in one direction. Editing an item's title in inventory requires navigating back to the parts section. Deleting items or locations is not feasible, resulting in increased server space usage. Although Fishbowl Go was attempted, it was not preferred. Searching for items by serial number or extension ID is not supported. The program might have been state-of-the-art initially, but it has failed to keep pace with time. The issues with the software are numerous, and it seems futile to continue listing them.

“Terribly slow and no answers from customer service

Pros

We initially believed it would be a long-term solution, but it turned out not to be.

Cons

Loading part inventory takes an agonizingly long time, and we have received no helpful solutions from Fishbowl on improving the speed. Their only suggestion is to start over with a new database, which is a complete disaster. Over the years, the speed has consistently worsened to the point where completing tasks is nearly impossible.

“Useless

Pros

Fishbowl used to be good, but its quality has declined.

Cons

The Fishbowl support team lacks the knowledge to fix their own software. My Fishbowl has been unusable for months, and despite several attempts to resolve the issue with Fishbowl, the graphical user interface (GUI) continues to glitch and display improperly. Instead of addressing the problem, they attempt to blame it on the user's computer. I have a powerful new Alienware computer, and I have been a loyal Fishbowl customer for years. However, if this issue remains unresolved, I will have no choice but to take my business elsewhere.

“Lots of bugs.

Pros

The concept of Fishbowl is excellent. We required software to enhance our picking and shipping efficiency and transition from a paper-based system. Integration with QBO and access to a well-trained implementation specialist were also valuable.

Cons

Now that we have started using Fishbowl, we are encountering critical errors that require manual workarounds. This has resulted in decreased efficiency and slower operations compared to our previous system. The transition to new software involved significant time and financial investment, and now we feel uncertain about entrusting our data to them. Additionally, we were not informed about additional costs, such as user fees and hosting fees, until after committing to the software.

“Review

Pros

I appreciate how streamlined and user-friendly Fishbowl is for everyone.

Cons

Initially, we faced challenges in training our employees to use Fishbowl, and we would have appreciated more resources for training purposes.

“Fishbowl Review

Pros

One of the aspects I found most appealing about Fishbowl was its robust inventory management capabilities. The software provided a comprehensive range of tools for tracking and managing inventory, including features like barcode scanning, automated reorder points, and real-time updates. The ability to set up multiple warehouses and locations within Fishbowl was also highly advantageous for businesses with complex inventory needs. Additionally, Fishbowl's integration with various e-commerce platforms and accounting software made it easier to streamline operations and maintain accurate inventory records across multiple channels.

Cons

Although Fishbowl offers many valuable features, one aspect I found challenging was the occasional complexity of the user interface. Navigating across different modules and settings could be overwhelming, particularly for new users. The learning curve for mastering all of Fishbowl's functionalities could be steep, often requiring additional training or assistance. However, with regular usage and familiarization, these difficulties could be overcome.

“Best for Inventory Management

Pros

Fishbowl is an exceptional inventory management software that simplifies tracking inventory levels, orders, and sales. It provides accurate and up-to-date information, improves efficiency, and streamlines business operations. With its user-friendly interface and extensive features, Fishbowl is an essential tool for businesses of all sizes.

Cons

The learning curve can be steep, especially for users who are new to inventory management software.

“I would not recommend this Software to anyone!

Pros

The inventory tracking feature is average at best requires improvement.

Cons

The customer service is worst. After signing up and paying a significant amount for their system, they essentially leave you to figure things out on your own. The transfer of information from QuickBooks to Fishbowl is not seamless. The invoicing process is excessively cumbersome, involving unnecessary steps. Editing invoice lines is extremely difficult, and once invoices are processed, they cannot be edited. Even basic tasks like printing and formatting are overly complicated with this program. We have had to contact Fishbowl multiple times to customize the system according to our needs.

“Awesome for small business owners

Pros

It's incredibly helpful for small business owners starting up. The extensive features and benefits have significantly improved my business operations.

Cons

No issues encountered. The software is incredibly user-friendly, and it is easy to learn and maximize its offered features.

“Easy Sales

Pros

It greatly simplifies sales and asset management processes.

Cons

No drawbacks identified so far. Although I am not a frequent user, I have had a smooth experience.

“There are better ERP systems out there

Pros

The reporting feature is the only positive aspect of the entire system.

Cons

Everything about it is problematic. The software constantly experiences bugs and requires frequent updates. The inventory is consistently inaccurate regardless of efforts made. The support provided by Fishbowl is excessively expensive, and their employees have poor customer service skills.

“Fishbowl is wonderful.

Pros

An excellent management software that effortlessly handles warehouse management.

Cons

The software may be slightly pricey, but the benefits it provides make it well worth the cost. It is an excellent software solution.

“Helps finding the job profile network

Pros

The platform minimizes self-promotion and encourages organic conversations about jobs, experience, and opportunities. It's interesting to connect with peers from your own or other countries.

Cons

Fishbowl lacks information and discussions about fields like education, focusing more on popular fields such as IT, tech, blockchain, AI, etc. Consequently, I could only utilize it for a few months before finding it insufficient for my needs.

“Good place for Job reviews & queries

Pros

The best feature is the ability to post work-related queries and job reviews and receive genuine responses promptly.

Cons

The user interface is quite basic, and there is room for improvement in that aspect.

“High Powered Inventory Management Software

Pros

It efficiently provides features to manage inventory effortlessly, such as inventory management, sales and purchasing, and manufacturing management. The software is user-friendly and offers excellent functionality.

Cons

Troubleshooting problems without support from their team can be a bit challenging. However, aside from this, I did not encounter any issues with the software.

“Good application to know the whereabouts of any company

Pros

The portal stood out because of the relevance of the questions and the professional responses. The transparency was commendable.

Cons

I faced no significant problems. The software helped me achieve my goals.

“Great option

Pros

I assisted one of my accounting clients in setting up Fishbowl for online inventory management, and he loves how easy it is to use and its positive impact on his inventory management. I highly recommend it and will assist other clients in utilizing it.

Cons

I haven't had the opportunity to identify any downsides.

“A Comprehensive Inventory Management Tool

Pros

Fishbowl is an incredibly comprehensive inventory management tool with a wide range of features that make inventory tracking effortless. The intuitive user interface and top-notch customer support further enhance the experience. I wholeheartedly recommend Fishbowl as a reliable inventory management solution.

Cons

The pricing structure of Fishbowl can be somewhat confusing, making it difficult to determine the best option for your specific needs. Additionally, customer support could be improved, as there are sometimes long wait times for assistance. Nevertheless, Fishbowl remains an excellent choice for reliable inventory management.

“best platform for inventory management

Pros

Fishbowl offers an accurate and forward-thinking inventory tracking system, helping businesses avoid stockouts and overstocking.

Cons

Limited mobile support: Fishbowl's mobile support is limited, which may not meet the needs of organizations requiring quick access to their inventory data.

“Fishbowl Review

Pros

This software revolutionized the way I approached inventory tracking, and I loved the fresh perspective it provided.

Cons

Although there were numerous features available, I found myself using some of them less frequently.

“Clear my fishbowl

Pros

I thoroughly enjoy using this software, particularly its efficient order tracking functionality.

Cons

I have not experienced any issues with this ordering software.

“Great solution for small businesses

Pros

The seamless integration of Fishbowl with our existing software made implementation a breeze.

Cons

Adding extra users or custom add-ons to the product can become expensive.

“Fishbowl best tool Available Market

Pros

Fishbowl simplifies supply management, shipping management, and order processing, while remaining user-friendly.

Cons

I have yet to encounter any major bugs or issues. In my opinion, this product is one of the best available in the market. It offers various commendable features, and I highly recommend it to everyone.

“Inventory done well

Pros

The integration of different business areas within Fishbowl is commendable, and the software makes data management a breeze.

Cons

The interface can sometimes be slow, and improvements should be made in that area.

“Professional community, conversations about work and salary

Pros

Engaging in discussions about salaries and compensation with other users adds a personal touch that sets it apart from platforms like Glassdoor.

Cons

There is a lack of users from the Civil Engineering industry, and there are not many posts in my company's Fishbowl channel.

“Horrible-run!

Pros

Initially, I was impressed by what the salesperson promised, but upon implementation, I realized that most of those promises were not feasible.

Cons

If you are a public warehouse with multiple customers, this software may not be suitable. It only allows one product to be associated with one customer, requiring a completely different name for multiple associations. This became a nightmare for us when we discovered it on the day of deployment after a year of upgrades.

“Great software for beginners in marketing.

Pros

The variety of fonts available and the user-friendly interface are features I truly like.

Cons

I was deeply disappointed with the cost of Fishbowl. If it were more affordable, my business would use it more frequently.

“Fishbowl Review

Pros

The Sales Order side of Fishbowl is incredibly user-friendly and streamlines the ordering process when correctly set up. The interface is easy to navigate, making it simple to train new employees.

Cons

The service and support provided by Fishbowl are the worst I have ever experienced. We paid a considerable amount for data implementation, but the results were severely lacking. Trying to get assistance is nearly impossible, and we have had to rectify their implementation errors ourselves every day. Their chat feature is utterly useless, with representatives handling multiple chats simultaneously, resulting in significant delays between responses. Phone support entails enduring hold times of at least an hour, and even then, they are often unable to provide assistance.

“Poor Customer Service!

Pros

The software is quite basic and could have benefited from more thorough research before making the purchase.

Cons

I am writing this review solely based on the poor customer service we received after our initial onboarding. It is nearly impossible to reach a live person when calling the company, and voicemails and emails to our account manager go unanswered. It took contacting technical support and having them reach out to my account manager to finally receive a response. However, my issue remains unresolved.

“Fishbowl has it's issues but overall a good product

Pros

Fishbowl integrates smoothly with QuickBooks Online, although occasional export failures can be a drawback. Its integration with ShipStation is also seamless.

Cons

This software requires substantial attention and frequent updates to function properly. Nonetheless, it is still a good piece of software overall.

“A great way to network

Pros

I love the ability to connect with others in my field of work and compare job responsibilities.

Cons

It would be beneficial to have more categories, as some jobs require specific categorization.

“Don't buy Fishbowl

Pros

Initially, customer support was excellent, with prompt and hands-on assistance. However, it seems those days are over.

Cons

Fishbowl's support is getting bad, bad, too bad day by day. The phone menu for support lacks an option to address workflow problems or explain unexpected errors. The promised call-back feature can take hours, if they even follow through. They make promises to investigate issues but fail to do so.

“Technical Support has hit rock Bottom

Pros

Fishbowl adequately covers the essential needs of small retail and manufacturing operations.

Cons

Generating reports is inflexible and challenging. As a result, we ended up extracting all the necessary data to an external tool.

“Fishbowl Review

Pros

It reliably accommodates daily tasks with efficiency.

Cons

To avoid flaws in the system, a comprehensive understanding of the software is necessary.

“Not Bad Until Fishbowl Tied to Shippo

Pros

Unfortunately, the setup and operation of this product proved to be overly challenging.

Cons

The program was functioning well until Fishbowl developers unexpectedly replaced UPS Ready with Shippo, rendering it almost useless. Now, we have to rely on a third-party shipper and manually enter information for billing purposes.

“It's the one thing that has connected to Shopify seamlessly

Pros

We have relied on Fishbowl for years to fulfill orders, and its integration with Shopify Plus has been flawless.

Cons

Occasionally, we encounter delays and printing issues with orders, but we found a workaround using Shopify flows.

“Sales

Pros

The calendar feature is a nice touch, and the customized boxes for sales and picking add convenience.

Cons

The reporting feature requires improvement. It does not calculate total sales figures on gross sales by salesperson, necessitating the use of a calculator. Statements, orders, and backorders should be organized by salesperson. There is no option to generate a 30/60/90 day accounting report.

“Robust and cost-effective shipment tracking and inventory management software.

Pros

The most impactful features for me are the inventory management and shipment tracking functionalities.

Cons

No disadvantages of the software have been encountered thus far.

“#1 software for inventory management

Pros

I like that Fishbowl simplifies production planning for business owners and facilitates easy management of one or multiple warehouses. The software excels in handling multiple locations, order tracking, defining reorder points, and automating stock order creation. Their well-maintained website provides transparency about the offered products and features.

Cons

Although I only used the software briefly, it would be interesting to see their proposed reorder points based on the history of my previous orders.

“would use again

Pros

Fishbowl is impressively user-friendly, boasts excellent support, and integrates seamlessly with our other systems.

Cons

The user interface could benefit from some enhancements.

“Fishbowl is a bit hard to start with, but once you get the hang of it, it's good.

Pros

As a powerful inventory management solution, Fishbowl gets the job done efficiently.

Cons

The user interface is frustrating, with an outdated appearance and unintuitive design. Support should be improved as well.

“Two major areas for improvement

Pros

The inventory building and management capabilities within Fishbowl are outstanding.

Cons

There are two significant flaws with Fishbowl. Firstly, their support is extremely slow to respond. Despite their website claiming live chat support, it has been months since that feature was functional. Instead, you're left chatting with an unhelpful bot that offers no real assistance. Even email support requests take hours to receive a response. Calling them is a futile endeavor. Secondly, Fishbowl Inventory totals often become imbalanced with QuickBooks due to rounding issues. Considering it's called Fishbowl Inventory for QB, one would expect a built-in mechanism to keep the two in balance.

“Not filled with professionals

Pros

Unfortunately, my experience with Fishbowl was extremely negative, and it was a complete waste of my time.

Cons

The user interface resembles something from a 90s Nickelodeon commercial.