softwareFishbowl Reviews
180 Reviews
Overall Rating
4.1
180 Reviews
Rating Distribution
5
(87)
4
(55)
3
(20)
2
(7)
1
(11)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Overall Rating
4.1
180 Reviews
Rating Distribution
5
(87)
4
(55)
3
(20)
2
(7)
1
(11)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Filters
Industry
Provider Size
Time Used
Good Software
Good Software
Pros
Fishbowl is user-friendly and effectively maintains our shop's inventory.
Cons
Fishbowl failed to establish a connection with shipping software like UPS Worldship, pirateship, etc., resulting in an unsatisfactory user experience.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Joshua
Recreational Facilities and Services, 1-10 employees
Less than a year
Dec 01, 2023
Will Fishbowl Survive in the coming years?
Will Fishbowl Survive in the coming years?
Pros
The onboarding process was smooth and the team provided responsive and helpful support. However, be prepared to handle the workload independently. Despite the initial challenge of starting from scratch and excluding Quickbooks inventory, it is ultimately worth it.
Cons
Once your system is up and running, customer support becomes a distant concern. Seeking assistance often entails spending thousands of dollars, even for the simplest requests, and getting a response can be a lengthy process, sometimes spanning up to two weeks for scheduling a resolution.
Ease of use
4
Value for money
4
Customer Support
4
Functionality
4
Jeff
Electrical/Electronic Manufacturing, 11-50 employees
Less than 6 months
Dec 01, 2023
Software that's 70% complete
Software that's 70% complete
Pros
I appreciate the interface's simplicity and seamless integration with Quickbooks.
Cons
This software has the potential to be fairly decent, but numerous peculiarities prevent it from truly being a powerful tool. A prime example is when moving inventory from one location to another. If you've had the item in your warehouse for six months and you move it from row 1 to row 2, the aged date resets to zero. Consequently, tracking aged inventory becomes effectively impossible. Additionally, when searching for a part that is not in stock, you must go through an advanced search, select the option for non-inventory items, and then search for the product. This process needs to be repeated for every consecutive product, resulting in unnecessary repetition.
Ease of use
3
Value for money
4
Customer Support
3
Functionality
2
Christopher
Retail, 11-50 employees
Less than a year
Dec 01, 2023
Horrible Service and Obsolete Setup
Horrible Service and Obsolete Setup
Pros
The system setup is incomplete, and we have been unable to obtain assistance.
Cons
The service received while setting up our Fishbowl system was terrible. Our attempts to explain certain aspects were ignored, and our input was disregarded. The support team followed a script without considering our specific needs.
Ease of use
4
Value for money
4
Customer Support
2
Functionality
4
Tiffany
Medical Practice, 11-50 employees
Less than a year
Nov 01, 2023
Best solution for my business
Best solution for my business
Pros
It significantly aids in maintaining our firm's top position in the local region.
Cons
Occasionally, there were blocking issues, but I managed to resolve them myself.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Eduard daniel
Wine and Spirits, 11-50 employees
Less than a year
Nov 01, 2023
NOT 3PL / Warehouse inventory system
NOT 3PL / Warehouse inventory system
Pros
Unfortunately, even after six months, we were unable to utilize the system.
Cons
This system is super unreliable, and the company behind it is, is also unreliable. They refuse to take responsibility for system failures, as stated in their "NO REFUNDS" agreement. The software is overly complicated and lacks user-friendliness, requiring excessive steps for daily data entry. Custom reporting for inventory traceability is either an additional cost or time-consuming to complete.
Ease of use
4
Value for money
4
Customer Support
5
Functionality
4
Michael
Warehousing, 11-50 employees
Less than a year
Nov 01, 2023
Efficient & Reliable.
Efficient & Reliable.
Pros
It's excellent for managing our small inventory, and we have successfully integrated it.
Cons
We sometimes encounter difficulties with the database and its maintenance.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
N/A, 500+ employees
Less than a year
Nov 01, 2023
Fishbowl, Wish we could switch over to something that works better!
Fishbowl, Wish we could switch over to something that works better!
Pros
The ability to track item location is limited. Our inventory involves numerous transfers, from the warehouse to staging, deployment, return, RMA, and back to inventory. We are currently exploring asset management programs instead of inventory management programs. This program may work well for stocking specific quantities and using them in different work orders, but it doesn't suit our needs.
Cons
The software frequently freezes, and despite blaming it on our server, it was determined to be their issue. Some days, reports fail to run, and obtaining quick answers regarding server space usage is challenging. Certain limitations exist, such as being unable to view pictures and notes on both the parts and inventory sides. Switching between parts and inventory is only possible in one direction. Editing an item's title in inventory requires navigating back to the parts section. Deleting items or locations is not feasible, resulting in increased server space usage. Although Fishbowl Go was attempted, it was not preferred. Searching for items by serial number or extension ID is not supported. The program might have been state-of-the-art initially, but it has failed to keep pace with time. The issues with the software are numerous, and it seems futile to continue listing them.
Ease of use
4
Value for money
4
Customer Support
7
Functionality
4
Marja
Research, 11-50 employees
More than a year
Oct 01, 2023
Terribly slow and no answers from customer service
Terribly slow and no answers from customer service
Pros
We initially believed it would be a long-term solution, but it turned out not to be.
Cons
Loading part inventory takes an agonizingly long time, and we have received no helpful solutions from Fishbowl on improving the speed. Their only suggestion is to start over with a new database, which is a complete disaster. Over the years, the speed has consistently worsened to the point where completing tasks is nearly impossible.
Ease of use
7
Value for money
4
Customer Support
4
Functionality
8
Daniel
Environmental Services, 11-50 employees
More than a year
Aug 01, 2023
Useless
Useless
Pros
Fishbowl used to be good, but its quality has declined.
Cons
The Fishbowl support team lacks the knowledge to fix their own software. My Fishbowl has been unusable for months, and despite several attempts to resolve the issue with Fishbowl, the graphical user interface (GUI) continues to glitch and display improperly. Instead of addressing the problem, they attempt to blame it on the user's computer. I have a powerful new Alienware computer, and I have been a loyal Fishbowl customer for years. However, if this issue remains unresolved, I will have no choice but to take my business elsewhere.
Ease of use
7
Value for money
4
Customer Support
4
Functionality
4
Steve
Wholesale, 1-10 employees
More than a year
Jul 01, 2023
Lots of bugs.
Lots of bugs.
Pros
The concept of Fishbowl is excellent. We required software to enhance our picking and shipping efficiency and transition from a paper-based system. Integration with QBO and access to a well-trained implementation specialist were also valuable.
Cons
Now that we have started using Fishbowl, we are encountering critical errors that require manual workarounds. This has resulted in decreased efficiency and slower operations compared to our previous system. The transition to new software involved significant time and financial investment, and now we feel uncertain about entrusting our data to them. Additionally, we were not informed about additional costs, such as user fees and hosting fees, until after committing to the software.
Ease of use
4
Value for money
4
Customer Support
7
Functionality
7
Brandi
Consumer Goods, 1-10 employees
Less than 6 months
Jun 01, 2023
Review
Review
Pros
I appreciate how streamlined and user-friendly Fishbowl is for everyone.
Cons
Initially, we faced challenges in training our employees to use Fishbowl, and we would have appreciated more resources for training purposes.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
10
Kaylee
Education Management, 101-500 employees
Less than a year
Jun 01, 2023
Fishbowl Review
Fishbowl Review
Pros
One of the aspects I found most appealing about Fishbowl was its robust inventory management capabilities. The software provided a comprehensive range of tools for tracking and managing inventory, including features like barcode scanning, automated reorder points, and real-time updates. The ability to set up multiple warehouses and locations within Fishbowl was also highly advantageous for businesses with complex inventory needs. Additionally, Fishbowl's integration with various e-commerce platforms and accounting software made it easier to streamline operations and maintain accurate inventory records across multiple channels.
Cons
Although Fishbowl offers many valuable features, one aspect I found challenging was the occasional complexity of the user interface. Navigating across different modules and settings could be overwhelming, particularly for new users. The learning curve for mastering all of Fishbowl's functionalities could be steep, often requiring additional training or assistance. However, with regular usage and familiarization, these difficulties could be overcome.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marek
Financial Services, 1-10 employees
N/A
May 01, 2023
Best for Inventory Management
Best for Inventory Management
Pros
Fishbowl is an exceptional inventory management software that simplifies tracking inventory levels, orders, and sales. It provides accurate and up-to-date information, improves efficiency, and streamlines business operations. With its user-friendly interface and extensive features, Fishbowl is an essential tool for businesses of all sizes.
Cons
The learning curve can be steep, especially for users who are new to inventory management software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bharat
Education Management, 51-100 employees
N/A
May 01, 2023
I would not recommend this Software to anyone!
I would not recommend this Software to anyone!
Pros
The inventory tracking feature is average at best�requires improvement.
Cons
The customer service is worst. After signing up and paying a significant amount for their system, they essentially leave you to figure things out on your own. The transfer of information from QuickBooks to Fishbowl is not seamless. The invoicing process is excessively cumbersome, involving unnecessary steps. Editing invoice lines is extremely difficult, and once invoices are processed, they cannot be edited. Even basic tasks like printing and formatting are overly complicated with this program. We have had to contact Fishbowl multiple times to customize the system according to our needs.
Ease of use
4
Value for money
3
Customer Support
4
Functionality
2
Taylor
Apparel & Fashion, 11-50 employees
Less than a year
Apr 01, 2023
Awesome for small business owners
Awesome for small business owners
Pros
It's incredibly helpful for small business owners starting up. The extensive features and benefits have significantly improved my business operations.
Cons
No issues encountered. The software is incredibly user-friendly, and it is easy to learn and maximize its offered features.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alyssa
Hospital & Health Care, 1-10 employees
Less than 6 months
Mar 01, 2023
Easy Sales
Easy Sales
Pros
It greatly simplifies sales and asset management processes.
Cons
No drawbacks identified so far. Although I am not a frequent user, I have had a smooth experience.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Monalisha
Information Technology and Services, 500+ employees
Less than 6 months
Mar 01, 2023
There are better ERP systems out there
There are better ERP systems out there
Pros
The reporting feature is the only positive aspect of the entire system.
Cons
Everything about it is problematic. The software constantly experiences bugs and requires frequent updates. The inventory is consistently inaccurate regardless of efforts made. The support provided by Fishbowl is excessively expensive, and their employees have poor customer service skills.
Ease of use
7
Value for money
4
Customer Support
4
Functionality
7
Monica
Health Wellness and Fitness, 1-10 employees
More than a year
Mar 01, 2023
Fishbowl is wonderful.
Fishbowl is wonderful.
Pros
An excellent management software that effortlessly handles warehouse management.
Cons
The software may be slightly pricey, but the benefits it provides make it well worth the cost. It is an excellent software solution.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sherissa
Construction, 1-10 employees
Less than a year
Mar 01, 2023
Helps finding the job profile network
Helps finding the job profile network
Pros
The platform minimizes self-promotion and encourages organic conversations about jobs, experience, and opportunities. It's interesting to connect with peers from your own or other countries.
Cons
Fishbowl lacks information and discussions about fields like education, focusing more on popular fields such as IT, tech, blockchain, AI, etc. Consequently, I could only utilize it for a few months before finding it insufficient for my needs.
Ease of use
7
Value for money
8
Customer Support
4
Functionality
8
Purnima
Education Management, 51-100 employees
Less than a year
Mar 01, 2023
Good place for Job reviews & queries
Good place for Job reviews & queries
Pros
The best feature is the ability to post work-related queries and job reviews and receive genuine responses promptly.
Cons
The user interface is quite basic, and there is room for improvement in that aspect.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Sukesha
Marketing and Advertising, 11-50 employees
Less than a year
Feb 01, 2023
High Powered Inventory Management Software
High Powered Inventory Management Software
Pros
It efficiently provides features to manage inventory effortlessly, such as inventory management, sales and purchasing, and manufacturing management. The software is user-friendly and offers excellent functionality.
Cons
Troubleshooting problems without support from their team can be a bit challenging. However, aside from this, I did not encounter any issues with the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vaibhav
Information Technology and Services, 51-100 employees
Less than 6 months
Feb 01, 2023
Good application to know the whereabouts of any company
Good application to know the whereabouts of any company
Pros
The portal stood out because of the relevance of the questions and the professional responses. The transparency was commendable.
Cons
I faced no significant problems. The software helped me achieve my goals.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
N/A, 500+ employees
Less than 6 months
Feb 01, 2023
Great option
Great option
Pros
I assisted one of my accounting clients in setting up Fishbowl for online inventory management, and he loves how easy it is to use and its positive impact on his inventory management. I highly recommend it and will assist other clients in utilizing it.
Cons
I haven't had the opportunity to identify any downsides.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Rayan
Accounting, 1-10 employees
Less than 6 months
Feb 01, 2023
A Comprehensive Inventory Management Tool
A Comprehensive Inventory Management Tool
Pros
Fishbowl is an incredibly comprehensive inventory management tool with a wide range of features that make inventory tracking effortless. The intuitive user interface and top-notch customer support further enhance the experience. I wholeheartedly recommend Fishbowl as a reliable inventory management solution.
Cons
The pricing structure of Fishbowl can be somewhat confusing, making it difficult to determine the best option for your specific needs. Additionally, customer support could be improved, as there are sometimes long wait times for assistance. Nevertheless, Fishbowl remains an excellent choice for reliable inventory management.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Angelo
Internet, 101-500 employees
Less than a year
Jan 01, 2023
best platform for inventory management
best platform for inventory management
Pros
Fishbowl offers an accurate and forward-thinking inventory tracking system, helping businesses avoid stockouts and overstocking.
Cons
Limited mobile support: Fishbowl's mobile support is limited, which may not meet the needs of organizations requiring quick access to their inventory data.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
nicky
Computer Software, 1-10 employees
Less than a year
Jan 01, 2023
Fishbowl Review
Fishbowl Review
Pros
This software revolutionized the way I approached inventory tracking, and I loved the fresh perspective it provided.
Cons
Although there were numerous features available, I found myself using some of them less frequently.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Margot
Music, 1-10 employees
Less than 6 months
Jan 01, 2023
Clear my fishbowl
Clear my fishbowl
Pros
I thoroughly enjoy using this software, particularly its efficient order tracking functionality.
Cons
I have not experienced any issues with this ordering software.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Shatonia
Hospital & Health Care, 1-10 employees
N/A
Jan 01, 2023
Great solution for small businesses
Great solution for small businesses
Pros
The seamless integration of Fishbowl with our existing software made implementation a breeze.
Cons
Adding extra users or custom add-ons to the product can become expensive.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Brian
Wholesale, 1-10 employees
More than a year
Jan 01, 2023
Fishbowl best tool Available Market
Fishbowl best tool Available Market
Pros
Fishbowl simplifies supply management, shipping management, and order processing, while remaining user-friendly.
Cons
I have yet to encounter any major bugs or issues. In my opinion, this product is one of the best available in the market. It offers various commendable features, and I highly recommend it to everyone.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
N/A, 500+ employees
Less than a year
Jan 01, 2023
Inventory done well
Inventory done well
Pros
The integration of different business areas within Fishbowl is commendable, and the software makes data management a breeze.
Cons
The interface can sometimes be slow, and improvements should be made in that area.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Anonymous
N/A, 500+ employees
Less than a year
Dec 01, 2022
Professional community, conversations about work and salary
Professional community, conversations about work and salary
Pros
Engaging in discussions about salaries and compensation with other users adds a personal touch that sets it apart from platforms like Glassdoor.
Cons
There is a lack of users from the Civil Engineering industry, and there are not many posts in my company's Fishbowl channel.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Winnie
Civil Engineering, 500+ employees
Less than a year
Dec 01, 2022
Horrible-run!
Horrible-run!
Pros
Initially, I was impressed by what the salesperson promised, but upon implementation, I realized that most of those promises were not feasible.
Cons
If you are a public warehouse with multiple customers, this software may not be suitable. It only allows one product to be associated with one customer, requiring a completely different name for multiple associations. This became a nightmare for us when we discovered it on the day of deployment after a year of upgrades.
Ease of use
4
Value for money
4
Customer Support
8
Functionality
7
Nicole
Warehousing, 11-50 employees
Less than a year
Dec 01, 2022
Great software for beginners in marketing.
Great software for beginners in marketing.
Pros
The variety of fonts available and the user-friendly interface are features I truly appreciate.
Cons
I was deeply disappointed with the cost of Fishbowl. If it were more affordable, my business would use it more frequently.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Catherine
Alternative Medicine, 1-10 employees
N/A
Dec 01, 2022
Fishbowl Review
Fishbowl Review
Pros
The Sales Order side of Fishbowl is incredibly user-friendly and streamlines the ordering process when correctly set up. The interface is easy to navigate, making it simple to train new employees.
Cons
The service and support provided by Fishbowl are the worst I have ever experienced. We paid a considerable amount for data implementation, but the results were severely lacking. Trying to get assistance is nearly impossible, and we have had to rectify their implementation errors ourselves every day. Their chat feature is utterly useless, with representatives handling multiple chats simultaneously, resulting in significant delays between responses. Phone support entails enduring hold times of at least an hour, and even then, they are often unable to provide assistance.
Ease of use
8
Value for money
7
Customer Support
4
Functionality
7
Todd
Building Materials, 11-50 employees
Less than 6 months
Nov 01, 2022
Poor Customer Service!
Poor Customer Service!
Pros
The software is quite basic and could have benefited from more thorough research before making the purchase.
Cons
I am writing this review solely based on the poor customer service we received after our initial onboarding. It is nearly impossible to reach a live person when calling the company, and voicemails and emails to our account manager go unanswered. It took contacting technical support and having them reach out to my account manager to finally receive a response. However, my issue remains unresolved.
Ease of use
7
Value for money
4
Customer Support
3
Functionality
4
Cherie
Medical Devices, 1-10 employees
Less than a year
Nov 01, 2022
Fishbowl has it's issues but overall a good product
Fishbowl has it's issues but overall a good product
Pros
Fishbowl integrates smoothly with QuickBooks Online, although occasional export failures can be a drawback. Its integration with ShipStation is also seamless.
Cons
This software requires substantial attention and frequent updates to function properly. Nonetheless, it is still a good piece of software overall.
Ease of use
6
Value for money
7
Customer Support
7
Functionality
7
Deena
Consumer Goods, 1-10 employees
Less than a year
Nov 01, 2022
A great way to network
A great way to network
Pros
I love the ability to connect with others in my field of work and compare job responsibilities.
Cons
It would be beneficial to have more categories, as some jobs require specific categorization.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tara
Hospital & Health Care, 500+ employees
Less than a year
Nov 01, 2022
Don't buy Fishbowl
Don't buy Fishbowl
Pros
Initially, customer support was excellent, with prompt and hands-on assistance. However, it seems those days are over.
Cons
Fishbowl's support is getting bad, bad, too bad day by day. The phone menu for support lacks an option to address workflow problems or explain unexpected errors. The promised call-back feature can take hours, if they even follow through. They make promises to investigate issues but fail to do so.
Ease of use
4
Value for money
4
Customer Support
4
Functionality
7
Anonymous
N/A, 1-10 employees
More than a year
Nov 01, 2022
Technical Support has hit rock Bottom
Technical Support has hit rock Bottom
Pros
Fishbowl adequately covers the essential needs of small retail and manufacturing operations.
Cons
Generating reports is inflexible and challenging. As a result, we ended up extracting all the necessary data to an external tool.
Ease of use
8
Value for money
7
Customer Support
4
Functionality
7
Eugene
Retail, 11-50 employees
More than a year
Nov 01, 2022
Fishbowl Review
Fishbowl Review
Pros
It reliably accommodates daily tasks with efficiency.
Cons
To avoid flaws in the system, a comprehensive understanding of the software is necessary.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Oscar
Electrical/Electronic Manufacturing, 1-10 employees
Less than a year
Nov 01, 2022
Not Bad Until Fishbowl Tied to Shippo
Not Bad Until Fishbowl Tied to Shippo
Pros
Unfortunately, the setup and operation of this product proved to be overly challenging.
Cons
The program was functioning well until Fishbowl developers unexpectedly replaced UPS Ready with Shippo, rendering it almost useless. Now, we have to rely on a third-party shipper and manually enter information for billing purposes.
Ease of use
4
Value for money
4
Customer Support
4
Functionality
3
Paul
Transportation/Trucking/Railroad, 51-100 employees
Less than a year
Oct 01, 2022
It's the one thing that has connected to Shopify seamlessly
It's the one thing that has connected to Shopify seamlessly
Pros
We have relied on Fishbowl for years to fulfill orders, and its integration with Shopify Plus has been flawless.
Cons
Occasionally, we encounter delays and printing issues with orders, but we found a workaround using Shopify flows.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Claire
Public Relations and Communications, 11-50 employees
More than a year
Sep 01, 2022
Sales
Sales
Pros
The calendar feature is a nice touch, and the customized boxes for sales and picking add convenience.
Cons
The reporting feature requires improvement. It does not calculate total sales figures on gross sales by salesperson, necessitating the use of a calculator. Statements, orders, and backorders should be organized by salesperson. There is no option to generate a 30/60/90 day accounting report.
Ease of use
3
Value for money
4
Customer Support
4
Functionality
4
Mary Jo
Electrical/Electronic Manufacturing, 1-10 employees
More than a year
Sep 01, 2022
Robust and cost-effective shipment tracking and inventory management software.
Robust and cost-effective shipment tracking and inventory management software.
Pros
The most impactful features for me are the inventory management and shipment tracking functionalities.
Cons
No disadvantages of the software have been encountered thus far.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Arjun
Information Technology and Services, 11-50 employees
Less than 6 months
Sep 01, 2022
#1 software for inventory management
#1 software for inventory management
Pros
I appreciate that Fishbowl simplifies production planning for business owners and facilitates easy management of one or multiple warehouses. The software excels in handling multiple locations, order tracking, defining reorder points, and automating stock order creation. Their well-maintained website provides transparency about the offered products and features.
Cons
Although I only used the software briefly, it would be interesting to see their proposed reorder points based on the history of my previous orders.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
N/A, 500+ employees
N/A
Sep 01, 2022
would use again
would use again
Pros
Fishbowl is impressively user-friendly, boasts excellent support, and integrates seamlessly with our other systems.
Cons
The user interface could benefit from some enhancements.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
N/A, 500+ employees
N/A
Aug 01, 2022
Fishbowl is a bit hard to start with, but once you get the hang of it, it's good.
Fishbowl is a bit hard to start with, but once you get the hang of it, it's good.
Pros
As a powerful inventory management solution, Fishbowl gets the job done efficiently.
Cons
The user interface is frustrating, with an outdated appearance and unintuitive design. Support should be improved as well.
Ease of use
4
Value for money
4
Customer Support
4
Functionality
8
Deyan
Information Technology and Services, 11-50 employees
Less than 6 months
Aug 01, 2022
Two major areas for improvement
Two major areas for improvement
Pros
The inventory building and management capabilities within Fishbowl are outstanding.
Cons
There are two significant flaws with Fishbowl. Firstly, their support is extremely slow to respond. Despite their website claiming live chat support, it has been months since that feature was functional. Instead, you're left chatting with an unhelpful bot that offers no real assistance. Even email support requests take hours to receive a response. Calling them is a futile endeavor. Secondly, Fishbowl Inventory totals often become imbalanced with QuickBooks due to rounding issues. Considering it's called Fishbowl Inventory for QB, one would expect a built-in mechanism to keep the two in balance.
Ease of use
8
Value for money
7
Customer Support
4
Functionality
8
Robert
Food Production, 1-10 employees
Less than a year
Aug 01, 2022
Not filled with professionals
Not filled with professionals
Pros
Unfortunately, my experience with Fishbowl was extremely negative, and it was a complete waste of my time.
Cons
The user interface resembles something from a 90s Nickelodeon commercial.
Ease of use
7
Value for money
3
Customer Support
4
Functionality
4
Linda
Education Management, 500+ employees
Less than 6 months
Aug 01, 2022
Filters
Good Software
Good Software
Pros
Fishbowl is user-friendly and effectively maintains our shop's inventory.
Cons
Fishbowl failed to establish a connection with shipping software like UPS Worldship, pirateship, etc., resulting in an unsatisfactory user experience.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Joshua
Recreational Facilities and Services, 1-10 employees
Less than a year
Dec 01, 2023
Will Fishbowl Survive in the coming years?
Will Fishbowl Survive in the coming years?
Pros
The onboarding process was smooth and the team provided responsive and helpful support. However, be prepared to handle the workload independently. Despite the initial challenge of starting from scratch and excluding Quickbooks inventory, it is ultimately worth it.
Cons
Once your system is up and running, customer support becomes a distant concern. Seeking assistance often entails spending thousands of dollars, even for the simplest requests, and getting a response can be a lengthy process, sometimes spanning up to two weeks for scheduling a resolution.
Ease of use
4
Value for money
4
Customer Support
4
Functionality
4
Jeff
Electrical/Electronic Manufacturing, 11-50 employees
Less than 6 months
Dec 01, 2023
Software that's 70% complete
Software that's 70% complete
Pros
I appreciate the interface's simplicity and seamless integration with Quickbooks.
Cons
This software has the potential to be fairly decent, but numerous peculiarities prevent it from truly being a powerful tool. A prime example is when moving inventory from one location to another. If you've had the item in your warehouse for six months and you move it from row 1 to row 2, the aged date resets to zero. Consequently, tracking aged inventory becomes effectively impossible. Additionally, when searching for a part that is not in stock, you must go through an advanced search, select the option for non-inventory items, and then search for the product. This process needs to be repeated for every consecutive product, resulting in unnecessary repetition.
Ease of use
3
Value for money
4
Customer Support
3
Functionality
2
Christopher
Retail, 11-50 employees
Less than a year
Dec 01, 2023
Horrible Service and Obsolete Setup
Horrible Service and Obsolete Setup
Pros
The system setup is incomplete, and we have been unable to obtain assistance.
Cons
The service received while setting up our Fishbowl system was terrible. Our attempts to explain certain aspects were ignored, and our input was disregarded. The support team followed a script without considering our specific needs.
Ease of use
4
Value for money
4
Customer Support
2
Functionality
4
Tiffany
Medical Practice, 11-50 employees
Less than a year
Nov 01, 2023
Best solution for my business
Best solution for my business
Pros
It significantly aids in maintaining our firm's top position in the local region.
Cons
Occasionally, there were blocking issues, but I managed to resolve them myself.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Eduard daniel
Wine and Spirits, 11-50 employees
Less than a year
Nov 01, 2023
NOT 3PL / Warehouse inventory system
NOT 3PL / Warehouse inventory system
Pros
Unfortunately, even after six months, we were unable to utilize the system.
Cons
This system is super unreliable, and the company behind it is, is also unreliable. They refuse to take responsibility for system failures, as stated in their "NO REFUNDS" agreement. The software is overly complicated and lacks user-friendliness, requiring excessive steps for daily data entry. Custom reporting for inventory traceability is either an additional cost or time-consuming to complete.
Ease of use
4
Value for money
4
Customer Support
5
Functionality
4
Michael
Warehousing, 11-50 employees
Less than a year
Nov 01, 2023
Efficient & Reliable.
Efficient & Reliable.
Pros
It's excellent for managing our small inventory, and we have successfully integrated it.
Cons
We sometimes encounter difficulties with the database and its maintenance.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
N/A, 500+ employees
Less than a year
Nov 01, 2023
Fishbowl, Wish we could switch over to something that works better!
Fishbowl, Wish we could switch over to something that works better!
Pros
The ability to track item location is limited. Our inventory involves numerous transfers, from the warehouse to staging, deployment, return, RMA, and back to inventory. We are currently exploring asset management programs instead of inventory management programs. This program may work well for stocking specific quantities and using them in different work orders, but it doesn't suit our needs.
Cons
The software frequently freezes, and despite blaming it on our server, it was determined to be their issue. Some days, reports fail to run, and obtaining quick answers regarding server space usage is challenging. Certain limitations exist, such as being unable to view pictures and notes on both the parts and inventory sides. Switching between parts and inventory is only possible in one direction. Editing an item's title in inventory requires navigating back to the parts section. Deleting items or locations is not feasible, resulting in increased server space usage. Although Fishbowl Go was attempted, it was not preferred. Searching for items by serial number or extension ID is not supported. The program might have been state-of-the-art initially, but it has failed to keep pace with time. The issues with the software are numerous, and it seems futile to continue listing them.
Ease of use
4
Value for money
4
Customer Support
7
Functionality
4
Marja
Research, 11-50 employees
More than a year
Oct 01, 2023
Terribly slow and no answers from customer service
Terribly slow and no answers from customer service
Pros
We initially believed it would be a long-term solution, but it turned out not to be.
Cons
Loading part inventory takes an agonizingly long time, and we have received no helpful solutions from Fishbowl on improving the speed. Their only suggestion is to start over with a new database, which is a complete disaster. Over the years, the speed has consistently worsened to the point where completing tasks is nearly impossible.
Ease of use
7
Value for money
4
Customer Support
4
Functionality
8
Daniel
Environmental Services, 11-50 employees
More than a year
Aug 01, 2023
Useless
Useless
Pros
Fishbowl used to be good, but its quality has declined.
Cons
The Fishbowl support team lacks the knowledge to fix their own software. My Fishbowl has been unusable for months, and despite several attempts to resolve the issue with Fishbowl, the graphical user interface (GUI) continues to glitch and display improperly. Instead of addressing the problem, they attempt to blame it on the user's computer. I have a powerful new Alienware computer, and I have been a loyal Fishbowl customer for years. However, if this issue remains unresolved, I will have no choice but to take my business elsewhere.
Ease of use
7
Value for money
4
Customer Support
4
Functionality
4
Steve
Wholesale, 1-10 employees
More than a year
Jul 01, 2023
Lots of bugs.
Lots of bugs.
Pros
The concept of Fishbowl is excellent. We required software to enhance our picking and shipping efficiency and transition from a paper-based system. Integration with QBO and access to a well-trained implementation specialist were also valuable.
Cons
Now that we have started using Fishbowl, we are encountering critical errors that require manual workarounds. This has resulted in decreased efficiency and slower operations compared to our previous system. The transition to new software involved significant time and financial investment, and now we feel uncertain about entrusting our data to them. Additionally, we were not informed about additional costs, such as user fees and hosting fees, until after committing to the software.
Ease of use
4
Value for money
4
Customer Support
7
Functionality
7
Brandi
Consumer Goods, 1-10 employees
Less than 6 months
Jun 01, 2023
Review
Review
Pros
I appreciate how streamlined and user-friendly Fishbowl is for everyone.
Cons
Initially, we faced challenges in training our employees to use Fishbowl, and we would have appreciated more resources for training purposes.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
10
Kaylee
Education Management, 101-500 employees
Less than a year
Jun 01, 2023
Fishbowl Review
Fishbowl Review
Pros
One of the aspects I found most appealing about Fishbowl was its robust inventory management capabilities. The software provided a comprehensive range of tools for tracking and managing inventory, including features like barcode scanning, automated reorder points, and real-time updates. The ability to set up multiple warehouses and locations within Fishbowl was also highly advantageous for businesses with complex inventory needs. Additionally, Fishbowl's integration with various e-commerce platforms and accounting software made it easier to streamline operations and maintain accurate inventory records across multiple channels.
Cons
Although Fishbowl offers many valuable features, one aspect I found challenging was the occasional complexity of the user interface. Navigating across different modules and settings could be overwhelming, particularly for new users. The learning curve for mastering all of Fishbowl's functionalities could be steep, often requiring additional training or assistance. However, with regular usage and familiarization, these difficulties could be overcome.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marek
Financial Services, 1-10 employees
N/A
May 01, 2023
Best for Inventory Management
Best for Inventory Management
Pros
Fishbowl is an exceptional inventory management software that simplifies tracking inventory levels, orders, and sales. It provides accurate and up-to-date information, improves efficiency, and streamlines business operations. With its user-friendly interface and extensive features, Fishbowl is an essential tool for businesses of all sizes.
Cons
The learning curve can be steep, especially for users who are new to inventory management software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bharat
Education Management, 51-100 employees
N/A
May 01, 2023
I would not recommend this Software to anyone!
I would not recommend this Software to anyone!
Pros
The inventory tracking feature is average at best�requires improvement.
Cons
The customer service is worst. After signing up and paying a significant amount for their system, they essentially leave you to figure things out on your own. The transfer of information from QuickBooks to Fishbowl is not seamless. The invoicing process is excessively cumbersome, involving unnecessary steps. Editing invoice lines is extremely difficult, and once invoices are processed, they cannot be edited. Even basic tasks like printing and formatting are overly complicated with this program. We have had to contact Fishbowl multiple times to customize the system according to our needs.
Ease of use
4
Value for money
3
Customer Support
4
Functionality
2
Taylor
Apparel & Fashion, 11-50 employees
Less than a year
Apr 01, 2023
Awesome for small business owners
Awesome for small business owners
Pros
It's incredibly helpful for small business owners starting up. The extensive features and benefits have significantly improved my business operations.
Cons
No issues encountered. The software is incredibly user-friendly, and it is easy to learn and maximize its offered features.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alyssa
Hospital & Health Care, 1-10 employees
Less than 6 months
Mar 01, 2023
Easy Sales
Easy Sales
Pros
It greatly simplifies sales and asset management processes.
Cons
No drawbacks identified so far. Although I am not a frequent user, I have had a smooth experience.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Monalisha
Information Technology and Services, 500+ employees
Less than 6 months
Mar 01, 2023
There are better ERP systems out there
There are better ERP systems out there
Pros
The reporting feature is the only positive aspect of the entire system.
Cons
Everything about it is problematic. The software constantly experiences bugs and requires frequent updates. The inventory is consistently inaccurate regardless of efforts made. The support provided by Fishbowl is excessively expensive, and their employees have poor customer service skills.
Ease of use
7
Value for money
4
Customer Support
4
Functionality
7
Monica
Health Wellness and Fitness, 1-10 employees
More than a year
Mar 01, 2023
Fishbowl is wonderful.
Fishbowl is wonderful.
Pros
An excellent management software that effortlessly handles warehouse management.
Cons
The software may be slightly pricey, but the benefits it provides make it well worth the cost. It is an excellent software solution.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sherissa
Construction, 1-10 employees
Less than a year
Mar 01, 2023
Helps finding the job profile network
Helps finding the job profile network
Pros
The platform minimizes self-promotion and encourages organic conversations about jobs, experience, and opportunities. It's interesting to connect with peers from your own or other countries.
Cons
Fishbowl lacks information and discussions about fields like education, focusing more on popular fields such as IT, tech, blockchain, AI, etc. Consequently, I could only utilize it for a few months before finding it insufficient for my needs.
Ease of use
7
Value for money
8
Customer Support
4
Functionality
8
Purnima
Education Management, 51-100 employees
Less than a year
Mar 01, 2023
Good place for Job reviews & queries
Good place for Job reviews & queries
Pros
The best feature is the ability to post work-related queries and job reviews and receive genuine responses promptly.
Cons
The user interface is quite basic, and there is room for improvement in that aspect.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Sukesha
Marketing and Advertising, 11-50 employees
Less than a year
Feb 01, 2023
High Powered Inventory Management Software
High Powered Inventory Management Software
Pros
It efficiently provides features to manage inventory effortlessly, such as inventory management, sales and purchasing, and manufacturing management. The software is user-friendly and offers excellent functionality.
Cons
Troubleshooting problems without support from their team can be a bit challenging. However, aside from this, I did not encounter any issues with the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vaibhav
Information Technology and Services, 51-100 employees
Less than 6 months
Feb 01, 2023
Good application to know the whereabouts of any company
Good application to know the whereabouts of any company
Pros
The portal stood out because of the relevance of the questions and the professional responses. The transparency was commendable.
Cons
I faced no significant problems. The software helped me achieve my goals.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
N/A, 500+ employees
Less than 6 months
Feb 01, 2023
Great option
Great option
Pros
I assisted one of my accounting clients in setting up Fishbowl for online inventory management, and he loves how easy it is to use and its positive impact on his inventory management. I highly recommend it and will assist other clients in utilizing it.
Cons
I haven't had the opportunity to identify any downsides.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Rayan
Accounting, 1-10 employees
Less than 6 months
Feb 01, 2023
A Comprehensive Inventory Management Tool
A Comprehensive Inventory Management Tool
Pros
Fishbowl is an incredibly comprehensive inventory management tool with a wide range of features that make inventory tracking effortless. The intuitive user interface and top-notch customer support further enhance the experience. I wholeheartedly recommend Fishbowl as a reliable inventory management solution.
Cons
The pricing structure of Fishbowl can be somewhat confusing, making it difficult to determine the best option for your specific needs. Additionally, customer support could be improved, as there are sometimes long wait times for assistance. Nevertheless, Fishbowl remains an excellent choice for reliable inventory management.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Angelo
Internet, 101-500 employees
Less than a year
Jan 01, 2023
best platform for inventory management
best platform for inventory management
Pros
Fishbowl offers an accurate and forward-thinking inventory tracking system, helping businesses avoid stockouts and overstocking.
Cons
Limited mobile support: Fishbowl's mobile support is limited, which may not meet the needs of organizations requiring quick access to their inventory data.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
nicky
Computer Software, 1-10 employees
Less than a year
Jan 01, 2023
Fishbowl Review
Fishbowl Review
Pros
This software revolutionized the way I approached inventory tracking, and I loved the fresh perspective it provided.
Cons
Although there were numerous features available, I found myself using some of them less frequently.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Margot
Music, 1-10 employees
Less than 6 months
Jan 01, 2023
Clear my fishbowl
Clear my fishbowl
Pros
I thoroughly enjoy using this software, particularly its efficient order tracking functionality.
Cons
I have not experienced any issues with this ordering software.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Shatonia
Hospital & Health Care, 1-10 employees
N/A
Jan 01, 2023
Great solution for small businesses
Great solution for small businesses
Pros
The seamless integration of Fishbowl with our existing software made implementation a breeze.
Cons
Adding extra users or custom add-ons to the product can become expensive.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Brian
Wholesale, 1-10 employees
More than a year
Jan 01, 2023
Fishbowl best tool Available Market
Fishbowl best tool Available Market
Pros
Fishbowl simplifies supply management, shipping management, and order processing, while remaining user-friendly.
Cons
I have yet to encounter any major bugs or issues. In my opinion, this product is one of the best available in the market. It offers various commendable features, and I highly recommend it to everyone.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
N/A, 500+ employees
Less than a year
Jan 01, 2023
Inventory done well
Inventory done well
Pros
The integration of different business areas within Fishbowl is commendable, and the software makes data management a breeze.
Cons
The interface can sometimes be slow, and improvements should be made in that area.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Anonymous
N/A, 500+ employees
Less than a year
Dec 01, 2022
Professional community, conversations about work and salary
Professional community, conversations about work and salary
Pros
Engaging in discussions about salaries and compensation with other users adds a personal touch that sets it apart from platforms like Glassdoor.
Cons
There is a lack of users from the Civil Engineering industry, and there are not many posts in my company's Fishbowl channel.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Winnie
Civil Engineering, 500+ employees
Less than a year
Dec 01, 2022
Horrible-run!
Horrible-run!
Pros
Initially, I was impressed by what the salesperson promised, but upon implementation, I realized that most of those promises were not feasible.
Cons
If you are a public warehouse with multiple customers, this software may not be suitable. It only allows one product to be associated with one customer, requiring a completely different name for multiple associations. This became a nightmare for us when we discovered it on the day of deployment after a year of upgrades.
Ease of use
4
Value for money
4
Customer Support
8
Functionality
7
Nicole
Warehousing, 11-50 employees
Less than a year
Dec 01, 2022
Great software for beginners in marketing.
Great software for beginners in marketing.
Pros
The variety of fonts available and the user-friendly interface are features I truly appreciate.
Cons
I was deeply disappointed with the cost of Fishbowl. If it were more affordable, my business would use it more frequently.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Catherine
Alternative Medicine, 1-10 employees
N/A
Dec 01, 2022
Fishbowl Review
Fishbowl Review
Pros
The Sales Order side of Fishbowl is incredibly user-friendly and streamlines the ordering process when correctly set up. The interface is easy to navigate, making it simple to train new employees.
Cons
The service and support provided by Fishbowl are the worst I have ever experienced. We paid a considerable amount for data implementation, but the results were severely lacking. Trying to get assistance is nearly impossible, and we have had to rectify their implementation errors ourselves every day. Their chat feature is utterly useless, with representatives handling multiple chats simultaneously, resulting in significant delays between responses. Phone support entails enduring hold times of at least an hour, and even then, they are often unable to provide assistance.
Ease of use
8
Value for money
7
Customer Support
4
Functionality
7
Todd
Building Materials, 11-50 employees
Less than 6 months
Nov 01, 2022
Poor Customer Service!
Poor Customer Service!
Pros
The software is quite basic and could have benefited from more thorough research before making the purchase.
Cons
I am writing this review solely based on the poor customer service we received after our initial onboarding. It is nearly impossible to reach a live person when calling the company, and voicemails and emails to our account manager go unanswered. It took contacting technical support and having them reach out to my account manager to finally receive a response. However, my issue remains unresolved.
Ease of use
7
Value for money
4
Customer Support
3
Functionality
4
Cherie
Medical Devices, 1-10 employees
Less than a year
Nov 01, 2022
Fishbowl has it's issues but overall a good product
Fishbowl has it's issues but overall a good product
Pros
Fishbowl integrates smoothly with QuickBooks Online, although occasional export failures can be a drawback. Its integration with ShipStation is also seamless.
Cons
This software requires substantial attention and frequent updates to function properly. Nonetheless, it is still a good piece of software overall.
Ease of use
6
Value for money
7
Customer Support
7
Functionality
7
Deena
Consumer Goods, 1-10 employees
Less than a year
Nov 01, 2022
A great way to network
A great way to network
Pros
I love the ability to connect with others in my field of work and compare job responsibilities.
Cons
It would be beneficial to have more categories, as some jobs require specific categorization.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tara
Hospital & Health Care, 500+ employees
Less than a year
Nov 01, 2022
Don't buy Fishbowl
Don't buy Fishbowl
Pros
Initially, customer support was excellent, with prompt and hands-on assistance. However, it seems those days are over.
Cons
Fishbowl's support is getting bad, bad, too bad day by day. The phone menu for support lacks an option to address workflow problems or explain unexpected errors. The promised call-back feature can take hours, if they even follow through. They make promises to investigate issues but fail to do so.
Ease of use
4
Value for money
4
Customer Support
4
Functionality
7
Anonymous
N/A, 1-10 employees
More than a year
Nov 01, 2022
Technical Support has hit rock Bottom
Technical Support has hit rock Bottom
Pros
Fishbowl adequately covers the essential needs of small retail and manufacturing operations.
Cons
Generating reports is inflexible and challenging. As a result, we ended up extracting all the necessary data to an external tool.
Ease of use
8
Value for money
7
Customer Support
4
Functionality
7
Eugene
Retail, 11-50 employees
More than a year
Nov 01, 2022
Fishbowl Review
Fishbowl Review
Pros
It reliably accommodates daily tasks with efficiency.
Cons
To avoid flaws in the system, a comprehensive understanding of the software is necessary.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Oscar
Electrical/Electronic Manufacturing, 1-10 employees
Less than a year
Nov 01, 2022
Not Bad Until Fishbowl Tied to Shippo
Not Bad Until Fishbowl Tied to Shippo
Pros
Unfortunately, the setup and operation of this product proved to be overly challenging.
Cons
The program was functioning well until Fishbowl developers unexpectedly replaced UPS Ready with Shippo, rendering it almost useless. Now, we have to rely on a third-party shipper and manually enter information for billing purposes.
Ease of use
4
Value for money
4
Customer Support
4
Functionality
3
Paul
Transportation/Trucking/Railroad, 51-100 employees
Less than a year
Oct 01, 2022
It's the one thing that has connected to Shopify seamlessly
It's the one thing that has connected to Shopify seamlessly
Pros
We have relied on Fishbowl for years to fulfill orders, and its integration with Shopify Plus has been flawless.
Cons
Occasionally, we encounter delays and printing issues with orders, but we found a workaround using Shopify flows.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Claire
Public Relations and Communications, 11-50 employees
More than a year
Sep 01, 2022
Sales
Sales
Pros
The calendar feature is a nice touch, and the customized boxes for sales and picking add convenience.
Cons
The reporting feature requires improvement. It does not calculate total sales figures on gross sales by salesperson, necessitating the use of a calculator. Statements, orders, and backorders should be organized by salesperson. There is no option to generate a 30/60/90 day accounting report.
Ease of use
3
Value for money
4
Customer Support
4
Functionality
4
Mary Jo
Electrical/Electronic Manufacturing, 1-10 employees
More than a year
Sep 01, 2022
Robust and cost-effective shipment tracking and inventory management software.
Robust and cost-effective shipment tracking and inventory management software.
Pros
The most impactful features for me are the inventory management and shipment tracking functionalities.
Cons
No disadvantages of the software have been encountered thus far.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Arjun
Information Technology and Services, 11-50 employees
Less than 6 months
Sep 01, 2022
#1 software for inventory management
#1 software for inventory management
Pros
I appreciate that Fishbowl simplifies production planning for business owners and facilitates easy management of one or multiple warehouses. The software excels in handling multiple locations, order tracking, defining reorder points, and automating stock order creation. Their well-maintained website provides transparency about the offered products and features.
Cons
Although I only used the software briefly, it would be interesting to see their proposed reorder points based on the history of my previous orders.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
N/A, 500+ employees
N/A
Sep 01, 2022
would use again
would use again
Pros
Fishbowl is impressively user-friendly, boasts excellent support, and integrates seamlessly with our other systems.
Cons
The user interface could benefit from some enhancements.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
N/A, 500+ employees
N/A
Aug 01, 2022
Fishbowl is a bit hard to start with, but once you get the hang of it, it's good.
Fishbowl is a bit hard to start with, but once you get the hang of it, it's good.
Pros
As a powerful inventory management solution, Fishbowl gets the job done efficiently.
Cons
The user interface is frustrating, with an outdated appearance and unintuitive design. Support should be improved as well.
Ease of use
4
Value for money
4
Customer Support
4
Functionality
8
Deyan
Information Technology and Services, 11-50 employees
Less than 6 months
Aug 01, 2022
Two major areas for improvement
Two major areas for improvement
Pros
The inventory building and management capabilities within Fishbowl are outstanding.
Cons
There are two significant flaws with Fishbowl. Firstly, their support is extremely slow to respond. Despite their website claiming live chat support, it has been months since that feature was functional. Instead, you're left chatting with an unhelpful bot that offers no real assistance. Even email support requests take hours to receive a response. Calling them is a futile endeavor. Secondly, Fishbowl Inventory totals often become imbalanced with QuickBooks due to rounding issues. Considering it's called Fishbowl Inventory for QB, one would expect a built-in mechanism to keep the two in balance.
Ease of use
8
Value for money
7
Customer Support
4
Functionality
8
Robert
Food Production, 1-10 employees
Less than a year
Aug 01, 2022
Not filled with professionals
Not filled with professionals
Pros
Unfortunately, my experience with Fishbowl was extremely negative, and it was a complete waste of my time.
Cons
The user interface resembles something from a 90s Nickelodeon commercial.
Ease of use
7
Value for money
3
Customer Support
4
Functionality
4
Linda
Education Management, 500+ employees
Less than 6 months
Aug 01, 2022