Total 180 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

48%

4

Stars

31%

3

Stars

11%

2

Stars

4%

1

Stars

6%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

O
Oscar

Electrical/Electronic Manufacturing, 1-10 employees

Less than a year

4.0

Fishbowl Review

Pros

It reliably accommodates daily tasks with efficiency.

Cons

To avoid flaws in the system, a comprehensive understanding of the software is necessary.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

P
Paul

Transportation/Trucking/Railroad, 51-100 employees

Less than a year

2.0

Not Bad Until Fishbowl Tied to Shippo

Pros

Unfortunately, the setup and operation of this product proved to be overly challenging.

Cons

The program was functioning well until Fishbowl developers unexpectedly replaced UPS Ready with Shippo, rendering it almost useless. Now, we have to rely on a third-party shipper and manually enter information for billing purposes.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

4

Functionality

3

C
Claire

Public Relations and Communications, 11-50 employees

More than a year

4.0

It's the one thing that has connected to Shopify seamlessly

Pros

We have relied on Fishbowl for years to fulfill orders, and its integration with Shopify Plus has been flawless.

Cons

Occasionally, we encounter delays and printing issues with orders, but we found a workaround using Shopify flows.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MJ
Mary Jo

Electrical/Electronic Manufacturing, 1-10 employees

More than a year

3.0

Sales

Pros

The calendar feature is a nice touch, and the customized boxes for sales and picking add convenience.

Cons

The reporting feature requires improvement. It does not calculate total sales figures on gross sales by salesperson, necessitating the use of a calculator. Statements, orders, and backorders should be organized by salesperson. There is no option to generate a 30/60/90 day accounting report.

Rating Distribution

Ease of use

3

Value for money

4

Customer Support

4

Functionality

4

A
Arjun

Information Technology and Services, 11-50 employees

Less than 6 months

5.0

Robust and cost-effective shipment tracking and inventory management software.

Pros

The most impactful features for me are the inventory management and shipment tracking functionalities.

Cons

No disadvantages of the software have been encountered thus far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 500+ employees

5.0

#1 software for inventory management

Pros

I like that Fishbowl simplifies production planning for business owners and facilitates easy management of one or multiple warehouses. The software excels in handling multiple locations, order tracking, defining reorder points, and automating stock order creation. Their well-maintained website provides transparency about the offered products and features.

Cons

Although I only used the software briefly, it would be interesting to see their proposed reorder points based on the history of my previous orders.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 500+ employees

3.0

would use again

Pros

Fishbowl is impressively user-friendly, boasts excellent support, and integrates seamlessly with our other systems.

Cons

The user interface could benefit from some enhancements.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

D
Deyan

Information Technology and Services, 11-50 employees

Less than 6 months

4.0

Fishbowl is a bit hard to start with, but once you get the hang of it, it's good.

Pros

As a powerful inventory management solution, Fishbowl gets the job done efficiently.

Cons

The user interface is frustrating, with an outdated appearance and unintuitive design. Support should be improved as well.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

4

Functionality

8

R
Robert

Food Production, 1-10 employees

Less than a year

3.0

Two major areas for improvement

Pros

The inventory building and management capabilities within Fishbowl are outstanding.

Cons

There are two significant flaws with Fishbowl. Firstly, their support is extremely slow to respond. Despite their website claiming live chat support, it has been months since that feature was functional. Instead, you're left chatting with an unhelpful bot that offers no real assistance. Even email support requests take hours to receive a response. Calling them is a futile endeavor. Secondly, Fishbowl Inventory totals often become imbalanced with QuickBooks due to rounding issues. Considering it's called Fishbowl Inventory for QB, one would expect a built-in mechanism to keep the two in balance.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

4

Functionality

8

L
Linda

Education Management, 500+ employees

Less than 6 months

1.0

Not filled with professionals

Pros

Unfortunately, my experience with Fishbowl was extremely negative, and it was a complete waste of my time.

Cons

The user interface resembles something from a 90s Nickelodeon commercial.

Rating Distribution

Ease of use

7

Value for money

3

Customer Support

4

Functionality

4

N
Ntando

Food & Beverages, 11-50 employees

Less than a year

5.0

fishbowl it's the moste best in its's class and easy to use

Pros

Fishbowl offers a user-friendly software package with an impressive range of features at an excellent price point.

Cons

It is easy to use, affordable, and allows users to create their own reports.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 500+ employees

Less than 6 months

3.0

Fishbowl

Pros

It serves as a common platform for users to discuss and generate leads, making it valuable for job searching and connecting with new people to share experiences and job-related details.

Cons

The app is okay, but not great. It is possible that I have not fully explored all its features yet.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Andre

Computer Software, 1-10 employees

Less than a year

5.0

A Very Simple Fishbowl Review

Pros

Fishbowl is an excellent software for effectively managing and tracking inventory, saving a significant amount of time.

Cons

Fishbowl functions well, and I have no complaints about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Ryan

Hospitality, 11-50 employees

4.0

Fishbowl makes warehouse management easy

Pros

It accurately calculates the inventory that should be produced and provides a precise on-hand count of items in the warehouse.

Cons

Understanding the calculations can be challenging, leading to second-guessing.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 500+ employees

Less than a year

3.0

Communication

Pros

While it's not the most user-friendly, Fishbowl is a good option for private communication.

Cons

The app is not user-friendly, and there are not many companies using it yet.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

4

Functionality

7

T
Tommy

Electrical/Electronic Manufacturing, 1-10 employees

More than a year

5.0

The Perfect Solution for Small & Large Businesses

Pros

Having used various CRM/inventory management applications, Fishbowl stands out as one of the most comprehensive solutions for our business. Its ease of use, stability, and accessibility have been instrumental in our POS operations, inventory control, and purchase order management over the years.

Cons

The placement of buttons under the customer tab is problematic. The SAVE and DELETE buttons are positioned next to each other, leading to potential errors. Additionally, the check balance button is located next to the history button, which is frequently used. Accidentally pressing check balance causes delays in Fishbowl's operation. It would be helpful to have the option of disabling that button.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

D
David

Plastics, 1-10 employees

More than a year

4.0

Good Value and performance

Pros

Fishbowl excels in inventory control and sales management.

Cons

Generating customized reports can be burdensome.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

M
Mike

Airlines/Aviation, 11-50 employees

More than a year

3.0

Fishbowl Survey

Pros

The entry and setup processes are user-friendly, making it a straightforward MRP solution.

Cons

The reporting and label creation/printing capabilities are limited and cumbersome. The software lacks PLM functionality. It would be beneficial to have the ability to create prototype BOMs and track changes, revisions, and approvals throughout a product's history.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

7

J
Jarod

Retail, 11-50 employees

More than a year

4.0

Fishbowl

Pros

Fishbowl is easy to use and regularly incorporates updates based on user suggestions.

Cons

Currently, there is no online version available; it is only accessible through hosting.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Amanda

Education Management, 101-500 employees

Less than a year

4.0

Easy to use online professional community

Pros

The continuous introduction of new ideas, such as podcasts and online chats, provides a valuable and anonymous platform for seeking workplace advice.

Cons

Some topics discussed in the forums can be political, which might be a concern for certain users.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10