Arts and Crafts, 11-50 employees
Less than a year
“Fishbowl review”
Pros
Fishbowl has proven to be relatively user-friendly, and training other members of our group was a smooth process. We have successfully resolved any issues and seamlessly process both web and trade orders. Our integration with Big Commerce, Ship Station, and QuickBooks has been seamless.
Cons
The major issues we are facing is Managing inventories and processing orders across two locations could benefit from additional functions specifically designed for this purpose. Currently, separate domains are being used.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Food & Beverages, 1-10 employees
Less than 6 months
“Great Software, Backed by Great Support Team!”
Pros
Thus far, we greatly appreciate the integration of various aspects of our business in one centralized location.
Cons
Differences between international and domestic sales processes require additional steps to track material movements, which can be a minor inconvenience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Electrical/Electronic Manufacturing, 11-50 employees
More than a year
“Time saver”
Pros
Extracting sales reports from the data helps with forecasting, and Fishbowl significantly saves time in creating sales orders and shipping pack lists.
Cons
The reliance on the shipment date instead of the order date in most sales reports is not preferred.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Automotive, 51-100 employees
More than a year
“Fishbowl is Worth it!!”
Pros
The manufacturing module that has been added to Fishbowl has brought tremendous value to the software, and we thoroughly enjoy utilizing it.
Cons
Fishbowl lacks system upgrades and customization options. Custom reports, tailored to each company's needs, can be costly. Users should have the ability to create and save their own reports.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Automotive, 11-50 employees
More than a year
“Wheel Craft”
Pros
From order management to production and shipping, Fishbowl offers comprehensive features.
Cons
Customizing the software can be time-consuming.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Telecommunications, 11-50 employees
More than a year
“Good Value, Easy to use”
Pros
Once you grasp the basics, Fishbowl becomes easy to use. I highly recommend taking advantage of the training resources provided.
Cons
Calculating average cost can be tricky if caution is not exercised.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Food & Beverages, 1-10 employees
More than a year
“Good Software. Excellent and reponsive customer service.”
Pros
Ease of use, responsive customer service, and online assistance make Fishbowl a reliable choice when help is needed.
Cons
The updating procedure can be somewhat unreliable.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Retail, 11-50 employees
Less than a year
“Support was very good”
Pros
We encountered a software issue that we couldn't resolve on our own. Thanks to their early hours, we were able to reach out and troubleshoot the problem over the phone, discovering a solution we weren't aware of.
Cons
Extended support hours would be a valuable addition.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Consumer Goods, 11-50 employees
More than a year
“Fishbowl for SMBs”
Pros
Fishbowl is a robust inventory tracking software that can be customized to meet specific needs.
Cons
Building custom reporting and features within Fishbowl can be expensive.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Electrical/Electronic Manufacturing, 1-10 employees
More than a year
“Fishbowl in review”
Pros
Fishbowl seamlessly integrates with our business, making the integration process easy.
Cons
It would be preferable if some reports were already included in the system, rather than requiring separate purchases.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Food Production, 11-50 employees
Less than a year
“We are 2 years in now”
Pros
Fishbowl is unmatched when it comes to inventory management. The reorder levels are highly useful, and the ability to export CSV files is a great feature.
Cons
Undoing mistakes or making corrections can be challenging or sometimes impossible. Learning the BOMs took a considerable amount of time.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Automotive, 11-50 employees
More than a year
“Inventory management”
Pros
Efficient inventory management is crucial in our warehouse operations.
Cons
Directly correcting data from the database is not feasible.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Wholesale, 11-50 employees
Less than 6 months
“First time user experience review”
Pros
Once you're familiar with it, Fishbowl's interface is fairly intuitive. Locating customers is easy.
Cons
The biggest obstacle is reporting aspect. Numerous issues undermine the reliability of the reports. The system operates sluggishly and lacks common features expected in software used by supplement companies.
Rating Distribution
Ease of use
7
Value for money
4
Customer Support
7
Functionality
7
Sporting Goods, 11-50 employees
Less than a year
“Customer Service”
Pros
Processing orders is typically a hassle, but Fishbowl streamlines the entire process.
Cons
Occasionally, we find ourselves starting an order from scratch.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Wholesale, 11-50 employees
Less than a year
“Fishbowl is a very polished product”
Pros
The interface is visually appealing and user-friendly. Working with the REST API is a breeze.
Cons
It would be a valuable addition to allow 3PL to bill their customers directly from Fishbowl.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Devices, 51-100 employees
Less than 6 months
“Start-up”
Pros
Training and support are valuable, knowing that help is just a phone call away when encountering issues.
Cons
During setup, forgetting a step often requires starting from scratch.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Food Production, 51-100 employees
Less than a year
“Rsastre”
Pros
Fishbowl is reliable and rarely experiences downtime. It has minimal bugs or issues and delivers results based on the effort put into it.
Cons
Setting up certain features can be clunky or cumbersome.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Food & Beverages, 11-50 employees
More than a year
“Fishbowl for Manufacturing”
Pros
The ease of use and ability to control all aspects of our products, from manufacturing to packaging to shipping, is a significant advantage of Fishbowl.
Cons
Initially, the abundance of options can be overwhelming, but the support team is highly helpful, and there are ample tools available for learning.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Wholesale, 11-50 employees
More than a year
“Works with QuickBooks”
Pros
Fishbowl's compatibility with QuickBooks, our chosen accounting software, is a major benefit for our operations.
Cons
For my specific needs, FishBowl works well, although others' experiences may differ.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Wholesale, 11-50 employees
Less than a year
“Fishbowl”
Pros
Fishbowl is an excellent solution for keeping track of inventory as our brand grows.
Cons
The inability to bulk ship/bill multiple customers simultaneously is a drawback.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8