Fishbowl Reviews

Pros

Fishbowl excels in inventory management and offers quick order entry capabilities.

Cons

Previously, the client would hang up, necessitating a restart. However, this issue has been addressed in the latest update, which is commendable.

Pros

Although Fishbowl meets most of our requirements, we wish there was no RDP version.

Cons

The Go app has significant issues, such as ineffective search functionality and stability concerns.

Pros

Fishbowl's integration with QuickBooks is the feature I appreciate the most. It's perfect for small to mid-sized businesses that have outgrown QuickBooks' inventory management but don't want to invest in an expensive ERP program. Fishbowl offers location-based inventory tracking, multiple vendor assignment to items, customizable bill of materials, flexible pricing rules, reorder points, and order up to levels. The software also supports plugins for third-party programs. The support team has improved over the years, responding to support tickets within an hour on average.

Cons

Fishbowl does have some weaknesses in certain areas. One notable drawback is its QuickBooks export connection, which, despite improvements, still requires occasional restarts. Additionally, software updates can introduce bugs that may cause unexpected issues. Another aspect to consider is that Fishbowl's accounting functions are relatively basic, relying heavily on QuickBooks for more complex accounting tasks. Assigning the wrong QuickBooks accounts to items in Fishbowl can lead to accounting headaches. The software lacks the convenience of directly mapping transactions to expense accounts, requiring the creation of items and subsequent mapping. While Fishbowl has made significant progress in these areas over the years, occasional quirks and challenges may still arise.

Pros

While I haven't extensively used it yet, the inventory cycle count process in Fishbowl was remarkably easy.

Cons

The login process is unreliable, and having to purchase multiple users becomes impractical as the company grows. The software's appearance also feels outdated.

Pros

Fishbowl is incredibly user-friendly and seamlessly integrates with our company processes.

Cons

It would be beneficial if Fishbowl was compatible with more programs, such as Logicbroker.

Pros

The dashboard in Fishbowl simplifies navigation through the different modules.

Cons

Currently, there is nothing in the software that I dislike. Fishbowl is a great package.

Pros

The software itself is straightforward to use and brings value to order fulfillment and automated purchase orders.

Cons

Some reports lack substance, and certain features are not intuitive to figure out.

Pros

Having used Fishbowl for a few years now, it was a breath of fresh air when we switched from our previous software. I can't even recall the frustrations we had with the old system. It's great to leave those frustrations in the past.

Cons

Data entry fields behave inconsistently. For example, some fields automatically select all previously entered data, while others place the cursor where desired. The Ctrl+Z shortcut cannot be used to undo typing mistakes.

Pros

I appreciate the ability to track all orders, including fulfillment and inventory status.

Cons

I dislike that old orders placed in the previous year but received in the new year cause an error when QuickBooks is locked for the previous year. This single error halts all other operations, which is a significant flaw in my opinion.

Pros

Fishbowl's user interface is easy to navigate, understand, and troubleshoot.

Cons

Every time I create a location, I have to log back in, making the process time-consuming when creating multiple locations.

Pros

The fact that Fishbowl doesn't come with a hefty monthly fee and allows us to own the software is a major advantage.

Cons

Fishbowl can become glitchy in unstable internet conditions.

Pros

We love the extensive features and integrations that Fishbowl offers, ensuring seamless synchronization of our product channels.

Cons

There is limited flexibility to customize the solution to precisely fit the needs of newer integrated 3rd party features.

Pros

Fishbowl enables us to effortlessly enter and track all orders. The organization of purchase orders, sales orders, and inventory numbers is simplified.

Cons

Multi-language support, such as Chinese or Spanish, is lacking.

Pros

The integration with QuickBooks is simple and efficient, enhancing our overall workflow.

Cons

The turnaround time for resetting users on the server is not ideal.

Pros

Fishbowl is exceptionally user-friendly, making it easy to train new employees.

Cons

Modifying orders easily is a challenge. Often, the only option is to undo an entire order to fix a mistake, resulting in significant time consumption.

Pros

This is an excellent product that's user-friendly. The company provides comprehensive training resources such as in-person training, instructional videos, a wiki, and multi-level customer support, ensuring a smooth onboarding experience.

Cons

Among all the good things there is this one issue with this software. Integrating our database into Fishbowl proved to be the only challenge, taking longer than anticipated.

Pros

Integrating Fishbowl with our manufacturing process was a breeze. Features like purchases, receiving, bill of materials, and work orders perfectly met our needs.

Cons

The provided reports are quite basic, and there is no documentation available for creating custom reports. If you require detailed or personalized reports, they must be purchased separately.

Pros

Fishbowl is an intuitive software that is seamlessly used across our woodshop.

Cons

Some of the reports lack thoroughness, and there is limited customization in how data is linked to reports.

Pros

The ease of use and ability to track our inventory are standout features of Fishbowl.

Cons

While not entirely accurate, there were errors during our setup process, and it's unclear whether they were internal or related to the software.

Pros

Working with complex electronic manufacturing processes, Fishbowl has fulfilled all our needs. Whenever I faced configuration challenges, their support team provided valuable assistance in achieving our business goals.

Cons

The absence of an "undo" button can make it complex to rectify user errors once an action is fulfilled. However, this issue can be overcome through comprehensive and user-friendly integration.