Total 156 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

76%

4

Stars

21%

3

Stars

1%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

D

Deepjyoti

Consumer Electronics, 11-50 employees

Less than 6 months

5.0
April 2022

Has almost everything we needed

Pros

The simplicity of the product is what I love the most. It has everything necessary to run manufacturing and inventory smoothly

Cons

The pricing is quite high compared to competitors offering similar products.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

A

Angela

Food & Beverages, 1-10 employees

Less than 6 months

5.0
April 2022

Ease of usage

Pros

Katanas platform is incredibly user friendly and offers excellent inventory management functionality. I particularly value its 'Make to Batch' feature, which enables tracking of pre-produced products and future drawdowns.

Cons

It would be really helpful if we could easily see the inventory of produced products based on the available ingredients.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Andre

Electrical/Electronic Manufacturing, 11-50 employees

More than a year

2.0
April 2022

There are many shortcomings with this software

Pros

It's easy to use, implement, and overall user-friendly

Cons

The software has its shortcomings, bugs, and ever-changing pricing models.

Rating Distribution

Ease of use

8

Value for money

4

Customer Support

7

Functionality

4

J

Jason

Medical Devices, 1-10 employees

Less than a year

5.0
March 2022

A lot of bang for the buck!

Pros

This software feels fantastic, making my work incredibly efficient. As someone working in software/web design/development, I can truly appreciate the attention given to this complex platform.

Cons

There isn't much that we dislike about the software. Most of the minor issues are already being addressed in the development cycle. These include things like the ability to customize Katana more to suit our specific needs, such as column order, custom fields, and field mapping of API connections.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

8

M

Marika

Arts and Crafts, 1-10 employees

Less than 6 months

5.0
March 2022

Complete Manufacturing ERP software

Pros

Setting up Katana was quick helping us establish our inventory management system in no time. It simplifies the management of products with numerous variations and complex recipes

Cons

The manufacturing order process is a bit slow since you can only add one product per MO. This limitation might not be ideal for businesses that create a lot of products daily.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

8

J

Jocelyn

Cosmetics, 1-10 employees

Less than 6 months

5.0
February 2022

The best app ever!

Pros

I absolutely love love the simplicity of Katana and how easy it makes inventory management. It has saved us an incredible amount of time, and it offers much more than any other product we considered. As a small business with a complex inventory to manage, Katana has made everything effortless for me.

Cons

N/A, Katana fulfills and surpasses all our needs

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

R

Ross

Music, 1-10 employees

Less than 6 months

5.0
February 2022

Katana for seamless manufacturing

Pros

The seamless integration and recipe functionality are what I adore about Katana. I can digitally create a product just as I would in the real world, incorporating various materials and operations into sub-products. Ultimately, all these components are embedded into the 'recipe' of the final product, creating a holistic approach that I find truly remarkable.

Cons

As a small manufacturer, we felt like Katana was the only decent option available, but the high price can be a burden for small teams. However, it has already proven its worth and paid for itself.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

C

Christian

Food & Beverages, 1-10 employees

Less than 6 months

4.0
February 2022

Streamlines Manufacturing

Pros

This application is incredibly easy to use, and it has significantly streamlined our manufacturing process, eliminating unnecessary hours spent in the warehouse.

Cons

Some features, such as batching, are not included in the standard package.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

D

Daniel

Transportation/Trucking/Railroad, 1-10 employees

Less than 6 months

3.0
February 2022

Promised so much delivered far short of what we hoped

Pros

Katana works flawlessly for stock management and bills of materials, providing me with the basic functionalities I need.

Cons

The software lacks any sort of calendar or Gantt chart functionality. It also performs poorly when it comes to time planning and recording task durations. For instance, you can't input that you start your working day at half-past the hour, as only full hours are allowed. Additionally, you can't block out time for holidays or meetings. These limitations make the software useless for planning time and providing accurate lead times to customers.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

4

Functionality

5

C

Clarke

Electrical/Electronic Manufacturing, 1-10 employees

Less than 6 months

5.0
February 2022

Intuitive Software

Pros

The software's intuitiveness is exceptional, with everything logically organized. The flow between different areas is seamless, and I'm thrilled with the ability to customize the quote templates now.

Cons

So far I havent found anything negative. There have been a few bugs, but they mostly seem to be related to the cache.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Lindsay

Construction, 11-50 employees

Less than 6 months

4.0
February 2022

New System - Setup is easy

Pros

As I work on setting up our initial inventory, the spreadsheets and uploads are generally straightforward and easy to comprehend.

Cons

Whenever I try to upload files, some of them don't go through, and it's not always clear why.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

D

David

Construction, 11-50 employees

Less than 6 months

5.0
February 2022

Just what we needed

Pros

We have experimented with various MRP systems, but Katana surpasses them all. It provides everything we require without unnecessary complexities. Thank you for creating such an amazing solution.

Cons

I don't have much to say, but it would be great if we could use this software for our entire sales process, including accepting payments for sales orders. However, I understand that's not its intended purpose.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Christin

Sporting Goods, 1-10 employees

Less than a year

5.0
January 2022

Keeps us on Track!

Pros

Katana ensures we stay organized in both inventory management and our manufacturing process, which is immensely beneficial for our operations.

Cons

I've noticed that many new features are only available in the highest priced tier of the software, which is too expensive for a small business like ours.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

E

Emil

Food & Beverages, 1-10 employees

Less than 6 months

5.0
November 2021

Unbelievable!

Pros

I appreciate the ease of use, the straightforward setup process, the exceptional customer service, and the ability to integrate seamlessly with other systems.

Cons

It would have been nice to have the option for in-house integrations. The customer service was exceptional, and I would have appreciated a direct integration option from Katana.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rebecca

Food & Beverages, 1-10 employees

Less than 6 months

5.0
October 2021

Intuitive, Fast To Implement, and Beautifully Designed

Pros

The clean and intuitive user interface of Katana is a game-changer. I didn't need much time to learn the system as compared to other complicated MRP solutions we tried. The batch-tracking and inventory management features are easily adaptable to our business. In contrast, other systems we tested were clearly not designed with food manufacturing in mind. Katana simply works.

Cons

While the software is generally user-friendly and has the ability to track batches/lots (which is crucial for us) we've had to find workarounds to make it function the way we need. It doesn't handle this aspect the way I envision it should. There are also some minor time-consuming tasks. If there's one simple change I wish they would make, it's allowing us to manually type in expiration dates instead of having to scroll through the calendar to select the correct date. This becomes burdensome when receiving multiple items on a purchase order and having to manually click through the calendar each time.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

QV

Quoc Viet

Automotive, 51-100 employees

Less than 6 months

4.0
October 2021

The simplest mrp system.

Pros

The process flow of order fulfillment, purchasing, manufacturing, and inventory control is crystal clear with Katana.

Cons

I don't have the option to create a kitting BOM (Combo product). Additionally, the format of the currency is not visually appealing and difficult to read.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

M

Michaela

Industrial Automation, 11-50 employees

Less than 6 months

5.0
October 2021

Manufacturing superstar

Pros

The navigation and implementation of Katana are incredibly easy, and the support provided is excellent. The color coding feature is also a nice touch.

Cons

I'm not sure how to upload documents, and its frustrating that I can't add multiple sale and purchase accounts. It's also inconvenient that I can't ship partial sale orders.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Alison

Luxury Goods & Jewelry, 11-50 employees

Less than a year

5.0
October 2021

Katana - Amazing Software

Pros

Katana has made our manufacturing process incredibly easy. Our orders from Shopify flow directly into Katana, saving us a tremendous amount of time.

Cons

We still wish we could add images to products. We requested this feature early on and were told it would be implemented, but it hasn't happened yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rowena

Furniture, 1-10 employees

Less than 6 months

4.0
September 2021

Does everything it says it will

Pros

Getting all the features to work seamlessly isn't always easy, based on my experience. However with Katana it's both powerful and straightforward. Even though it offers a lot of functionality, I highly recommend investing a little time in watching their excellent training videos. Once I did that, everything fell perfectly into place, and the integration with Xero was effortless. As we continue using the system and input more information, I amm confident it will provide us with even more valuable insights.

Cons

I only have a couple of minor concerns. I would prefer the ability to enter dates manually instead of always having to select them from a calendar (typing is faster for me). It would also be helpful if, when "making" a product and all the components of its sub assembly are available, the software would automatically proceed down the line and make the lowest assembly level. However, these are minor issues that wouldn't prevent me from wholeheartedly recommending Katana.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

S

Shane

Alternative Medicine, 51-100 employees

Less than 6 months

5.0
September 2021

Katana is great!

Pros

We are still in the process of implementing Katana, but we have found it easy to understand and customize according to our needs.

Cons

We will have a better understanding of the software as we start using it more seriously soon.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10