
Katana Reviews
Total 156 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars76%
4
Stars21%
3
Stars1%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Deepjyoti
Consumer Electronics, 11-50 employees
Less than 6 months
“Has almost everything we needed
Pros
The simplicity of the product is what I love the most. It has everything necessary to run manufacturing and inventory smoothly
Cons
The pricing is quite high compared to competitors offering similar products.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Angela
Food & Beverages, 1-10 employees
Less than 6 months
“Ease of usage
Pros
Katanas platform is incredibly user friendly and offers excellent inventory management functionality. I particularly value its 'Make to Batch' feature, which enables tracking of pre-produced products and future drawdowns.
Cons
It would be really helpful if we could easily see the inventory of produced products based on the available ingredients.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andre
Electrical/Electronic Manufacturing, 11-50 employees
More than a year
“There are many shortcomings with this software
Pros
It's easy to use, implement, and overall user-friendly
Cons
The software has its shortcomings, bugs, and ever-changing pricing models.
Rating Distribution
Ease of use
8
Value for money
4
Customer Support
7
Functionality
4
Jason
Medical Devices, 1-10 employees
Less than a year
“A lot of bang for the buck!
Pros
This software feels fantastic, making my work incredibly efficient. As someone working in software/web design/development, I can truly appreciate the attention given to this complex platform.
Cons
There isn't much that we dislike about the software. Most of the minor issues are already being addressed in the development cycle. These include things like the ability to customize Katana more to suit our specific needs, such as column order, custom fields, and field mapping of API connections.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
8
Marika
Arts and Crafts, 1-10 employees
Less than 6 months
“Complete Manufacturing ERP software
Pros
Setting up Katana was quick helping us establish our inventory management system in no time. It simplifies the management of products with numerous variations and complex recipes
Cons
The manufacturing order process is a bit slow since you can only add one product per MO. This limitation might not be ideal for businesses that create a lot of products daily.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Jocelyn
Cosmetics, 1-10 employees
Less than 6 months
“The best app ever!
Pros
I absolutely love love the simplicity of Katana and how easy it makes inventory management. It has saved us an incredible amount of time, and it offers much more than any other product we considered. As a small business with a complex inventory to manage, Katana has made everything effortless for me.
Cons
N/A, Katana fulfills and surpasses all our needs
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Ross
Music, 1-10 employees
Less than 6 months
“Katana for seamless manufacturing
Pros
The seamless integration and recipe functionality are what I adore about Katana. I can digitally create a product just as I would in the real world, incorporating various materials and operations into sub-products. Ultimately, all these components are embedded into the 'recipe' of the final product, creating a holistic approach that I find truly remarkable.
Cons
As a small manufacturer, we felt like Katana was the only decent option available, but the high price can be a burden for small teams. However, it has already proven its worth and paid for itself.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Christian
Food & Beverages, 1-10 employees
Less than 6 months
“Streamlines Manufacturing
Pros
This application is incredibly easy to use, and it has significantly streamlined our manufacturing process, eliminating unnecessary hours spent in the warehouse.
Cons
Some features, such as batching, are not included in the standard package.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Daniel
Transportation/Trucking/Railroad, 1-10 employees
Less than 6 months
“Promised so much delivered far short of what we hoped
Pros
Katana works flawlessly for stock management and bills of materials, providing me with the basic functionalities I need.
Cons
The software lacks any sort of calendar or Gantt chart functionality. It also performs poorly when it comes to time planning and recording task durations. For instance, you can't input that you start your working day at half-past the hour, as only full hours are allowed. Additionally, you can't block out time for holidays or meetings. These limitations make the software useless for planning time and providing accurate lead times to customers.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
4
Functionality
5
Clarke
Electrical/Electronic Manufacturing, 1-10 employees
Less than 6 months
“Intuitive Software
Pros
The software's intuitiveness is exceptional, with everything logically organized. The flow between different areas is seamless, and I'm thrilled with the ability to customize the quote templates now.
Cons
So far I havent found anything negative. There have been a few bugs, but they mostly seem to be related to the cache.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lindsay
Construction, 11-50 employees
Less than 6 months
“New System - Setup is easy
Pros
As I work on setting up our initial inventory, the spreadsheets and uploads are generally straightforward and easy to comprehend.
Cons
Whenever I try to upload files, some of them don't go through, and it's not always clear why.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
David
Construction, 11-50 employees
Less than 6 months
“Just what we needed
Pros
We have experimented with various MRP systems, but Katana surpasses them all. It provides everything we require without unnecessary complexities. Thank you for creating such an amazing solution.
Cons
I don't have much to say, but it would be great if we could use this software for our entire sales process, including accepting payments for sales orders. However, I understand that's not its intended purpose.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christin
Sporting Goods, 1-10 employees
Less than a year
“Keeps us on Track!
Pros
Katana ensures we stay organized in both inventory management and our manufacturing process, which is immensely beneficial for our operations.
Cons
I've noticed that many new features are only available in the highest priced tier of the software, which is too expensive for a small business like ours.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Emil
Food & Beverages, 1-10 employees
Less than 6 months
“Unbelievable!
Pros
I appreciate the ease of use, the straightforward setup process, the exceptional customer service, and the ability to integrate seamlessly with other systems.
Cons
It would have been nice to have the option for in-house integrations. The customer service was exceptional, and I would have appreciated a direct integration option from Katana.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rebecca
Food & Beverages, 1-10 employees
Less than 6 months
“Intuitive, Fast To Implement, and Beautifully Designed
Pros
The clean and intuitive user interface of Katana is a game-changer. I didn't need much time to learn the system as compared to other complicated MRP solutions we tried. The batch-tracking and inventory management features are easily adaptable to our business. In contrast, other systems we tested were clearly not designed with food manufacturing in mind. Katana simply works.
Cons
While the software is generally user-friendly and has the ability to track batches/lots (which is crucial for us) we've had to find workarounds to make it function the way we need. It doesn't handle this aspect the way I envision it should. There are also some minor time-consuming tasks. If there's one simple change I wish they would make, it's allowing us to manually type in expiration dates instead of having to scroll through the calendar to select the correct date. This becomes burdensome when receiving multiple items on a purchase order and having to manually click through the calendar each time.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Quoc Viet
Automotive, 51-100 employees
Less than 6 months
“The simplest mrp system.
Pros
The process flow of order fulfillment, purchasing, manufacturing, and inventory control is crystal clear with Katana.
Cons
I don't have the option to create a kitting BOM (Combo product). Additionally, the format of the currency is not visually appealing and difficult to read.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Michaela
Industrial Automation, 11-50 employees
Less than 6 months
“Manufacturing superstar
Pros
The navigation and implementation of Katana are incredibly easy, and the support provided is excellent. The color coding feature is also a nice touch.
Cons
I'm not sure how to upload documents, and its frustrating that I can't add multiple sale and purchase accounts. It's also inconvenient that I can't ship partial sale orders.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Alison
Luxury Goods & Jewelry, 11-50 employees
Less than a year
“Katana - Amazing Software
Pros
Katana has made our manufacturing process incredibly easy. Our orders from Shopify flow directly into Katana, saving us a tremendous amount of time.
Cons
We still wish we could add images to products. We requested this feature early on and were told it would be implemented, but it hasn't happened yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rowena
Furniture, 1-10 employees
Less than 6 months
“Does everything it says it will
Pros
Getting all the features to work seamlessly isn't always easy, based on my experience. However with Katana it's both powerful and straightforward. Even though it offers a lot of functionality, I highly recommend investing a little time in watching their excellent training videos. Once I did that, everything fell perfectly into place, and the integration with Xero was effortless. As we continue using the system and input more information, I amm confident it will provide us with even more valuable insights.
Cons
I only have a couple of minor concerns. I would prefer the ability to enter dates manually instead of always having to select them from a calendar (typing is faster for me). It would also be helpful if, when "making" a product and all the components of its sub assembly are available, the software would automatically proceed down the line and make the lowest assembly level. However, these are minor issues that wouldn't prevent me from wholeheartedly recommending Katana.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Shane
Alternative Medicine, 51-100 employees
Less than 6 months
“Katana is great!
Pros
We are still in the process of implementing Katana, but we have found it easy to understand and customize according to our needs.
Cons
We will have a better understanding of the software as we start using it more seriously soon.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10