
Katana Reviews
Total 156 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars76%
4
Stars21%
3
Stars1%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Anonymous
Not Specified, 101-500 employees
Less than 6 months
“Transparency equals productivity
Pros
The ability for our production team to see their orders in advance has significantly reduced lead time for order changes. It has also improved communication between management, logistics, and production teams, resulting in increased productivity and reduced waste.
Cons
There were a few problems with barcode scanning that caused some delays in the beginning.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Jason
Environmental Services, 1-10 employees
Less than 6 months
“Love the functionality!
Pros
Compared to other detailed programs, this software is remarkably user-friendly.
Cons
I encountered some issues with conversions during product builds, so I'm unsure if it's possible to have multiple conversions for a product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Maureen
Construction, 1-10 employees
Less than a year
“Katana boosted our confidence as new business owners!
Pros
When we started using inventory and order management systems, we were relatively new to them. After evaluating and testing several web-based tools, we found Katana to be the most user-friendly. The clean and intuitive interface allowed us to get up and running quickly and confidently.
Cons
There are certain features and reporting capabilities that we would like to have, especially regarding customer information. Unfortunately, these enhancements haven't been rolled out yet. We spent time exploring and eventually reached out to customer support, who have been very helpful. We're eagerly awaiting the updates.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jonathan
Wholesale, 11-50 employees
Less than a year
“Katana Changed Our Business
Pros
Katana has taken our company to new heights. Our inventory and purchasing processes are now incredibly organized. It has greatly improved our daily production flow and ensured that our entire team is on the same page
Cons
The software doesn't provide a comprehensive overview of the workflow, which would be beneficial.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Romain
Cosmetics, 1-10 employees
Less than a year
“A Must have un product management
Pros
The integration with our woocommerce stores is fantastic. It allows us to manage two stores with the same references simultaneously. We can easily create products based on multiple components like packaging and boxes, and the system informs us if everything is in stock or suggests ordering directly from our suppliers. It's simply magical.
Cons
A stronger integration with Zapier would be a definite advantage
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marcin
Aviation & Aerospace, 1-10 employees
Less than 6 months
“New user but very happy with software quality and functionality.
Pros
I love the cloud integration and the sleek user interface of Katana.
Cons
I still have some concerns about the lack of user backup options. It would be helpful to have a method to revert changes, in case something goes wrong. Additionally, I find it inconvenient that there is no integration with Sage. Another issue is that when a new option is added to an existing product or material, the internal barcode is not generated automatically and needs to be created manually. I'm not sure why this is the case. Lastly, the sorting of purchase orders is based on strings, so they are never in the correct order. The prefix "PO-" should be excluded for proper sorting.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Jim
Food Production, 11-50 employees
Less than 6 months
“Great, cost effective ERP solution for small business
Pros
Implementing and using Katana has been a breeze. The setup process was straightforward, and I was able to get started quickly
Cons
I wish the reporting, especially for price changes, and forecasting were more robust.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Eddie
Renewables & Environment, 1-10 employees
Less than a year
“Manufacturing MRP
Pros
Being cloud based and user-friendly, Katana is incredibly easy to use. The part numbers supporting variants provide excellent flexibility when pricing items for multiple customers.
Cons
The interface with Quickbooks could benefit from more customization options. It's important for item quantities to support fractional values.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Lauren
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
“Love it!
Pros
Katana has helped us streamline inventory management, manufacturing orders, and inventory orders. I highly recommend it
Cons
The software was significantly more expensive than our previous system, but the additional cost has been well worth it for us.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Richard
Mechanical or Industrial Engineering, 1-10 employees
Less than 6 months
“A great 'Makers' bit of software
Pros
The main thing we love about Katana is how incredibly easy it is to use.
Cons
Implementing some of the API on our bespoke website was a bit tricky, but now that it's up and running, it's working decently.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Noor Ahmed
Printing, 500+ employees
Less than 6 months
“Loyal Customer unbiased Feedback
Pros
Managing the production operations of my manufacturing products and keeping track of the current production status has become a breeze with Katana. It helps me stay on top of the time it takes to produce each item
Cons
It would be great to have the option for partial delivery. Whenever the software is updated, some features get deleted while others are added. It would be better to add new features without removing the old ones.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Dennis
Consumer Goods, 11-50 employees
More than a year
“Exactly What Our Growing Business Needed.
Pros
The ease of use, excellent support, and robust inventory management features of Katana make it my top choice. I love how I can create builds and recipes for my products, and the ability to upload data using Excel is a game changer. The seamless integration with QuickBooks Online adds to the overall efficiency
Cons
The cost and certain features implemented in the software don't seem to make sense in practice.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Ryan
Glass Ceramics & Concrete, 1-10 employees
Less than a year
“Amazing Software!
Pros
Keeping track of inventory and ordering materials has never been easier thanks to Katana. The userfriendly interface allows me to navigate effortlessly and see the stock levels at a glance. It even warns me when the stock is running low, ensuring I never run out of what I need. The outstanding customer service is an added bonus, with quick and detailed responses to any questions I have.
Cons
Honestly, I can't think of any cons about this software. I haven't encountered any problems so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Raivis
Fine Art, 1-10 employees
Less than 6 months
“Recomended for made to order businesses
Pros
Importing orders from various sources, including my Shopify stores, and managing them all in one place is the most useful feature for me in Katana. The easy onboarding process allows me to start using it right away
Cons
In my opinion Katanas current pricing doesnot fully match its capabilities, but it's constantly being supplemented and improved. New features are regularly added, and I believe it will soon become the best software in its niche.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Keli
Cosmetics, 1-10 employees
Less than a year
“From the Kitchen to the Warehouse
Pros
Katana has played a crucial role in scaling up our skincare brand. It has seamlessly transitioned us from small batches in the kitchen to larger-scale operations and efficient inventory tracking in our warehouse
Cons
One drawback is the inability to track shipping supplies, requiring manual tracking for replenishment.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Ines
Retail, 1-10 employees
Less than 6 months
“Transformational for our business!!!
Pros
The simplicity, comprehensive functionalities, and high flexibility of Katana perfectly fit our direct to consumer and made to order workflow.
Cons
Inventory reporting could be enhanced with standard analytics.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cam
Food & Beverages, 1-10 employees
Less than 6 months
“Excellent Inventory Software
Pros
As a beverage manufacturer, the streamlined and user-friendly nature of Katana stands out compared to other programs we've tried. We are excited to continue growing with Katana every step of the way.
Cons
At this time, I have nothing to complain about.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bradley
Pharmaceuticals, 11-50 employees
Less than 6 months
“Love this platform!
Pros
I'm truly grateful for how Katana has helped me resolve my inventory issues. The live support, where I can schedule a call for assistance, is fantastic. The team, especially is awesome and relatable!
Cons
I think theres room for further development in the integration process. It would also be beneficial to have an onboarding specialist who can understand the unique aspects and specific issues of our business. Currently, explaining these to a different person each time can be challenging. I also believe the shop floor app could use some additional functionality, but I am hopeful that more features will be added in the future.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Jared
Food Production, 1-10 employees
Less than a year
“The MRP system I wish I'd always had
Pros
Katana is an excellent product in a somewhat awkward space. It's incredibly easy to use, tracks materials on hand, calculates margins including labor costs, seamlessly integrates with Xero, and offers flexibility through Zapier integration. It truly stands out.
Cons
The software can be a bit slow, and the contact syncing could be more reliable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Florian
Retail, 1-10 employees
Less than a year
“MRP Software with multiple features (PO, MO, Stock Sync)
Pros
The intuitive user experience and seamless e-commerce integration with just one click make Katana a pleasure to use.
Cons
It would be great to have more features added to the purchasing order, such as a minimum order quantity per supplier and checkboxes for invoice received and payment.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8