Total 156 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

76%

4

Stars

21%

3

Stars

1%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Not Specified, 101-500 employees

Less than 6 months

4.0
August 2021

Transparency equals productivity

Pros

The ability for our production team to see their orders in advance has significantly reduced lead time for order changes. It has also improved communication between management, logistics, and production teams, resulting in increased productivity and reduced waste.

Cons

There were a few problems with barcode scanning that caused some delays in the beginning.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

J

Jason

Environmental Services, 1-10 employees

Less than 6 months

5.0
July 2021

Love the functionality!

Pros

Compared to other detailed programs, this software is remarkably user-friendly.

Cons

I encountered some issues with conversions during product builds, so I'm unsure if it's possible to have multiple conversions for a product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

M

Maureen

Construction, 1-10 employees

Less than a year

5.0
June 2021

Katana boosted our confidence as new business owners!

Pros

When we started using inventory and order management systems, we were relatively new to them. After evaluating and testing several web-based tools, we found Katana to be the most user-friendly. The clean and intuitive interface allowed us to get up and running quickly and confidently.

Cons

There are certain features and reporting capabilities that we would like to have, especially regarding customer information. Unfortunately, these enhancements haven't been rolled out yet. We spent time exploring and eventually reached out to customer support, who have been very helpful. We're eagerly awaiting the updates.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jonathan

Wholesale, 11-50 employees

Less than a year

5.0
June 2021

Katana Changed Our Business

Pros

Katana has taken our company to new heights. Our inventory and purchasing processes are now incredibly organized. It has greatly improved our daily production flow and ensured that our entire team is on the same page

Cons

The software doesn't provide a comprehensive overview of the workflow, which would be beneficial.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

R

Romain

Cosmetics, 1-10 employees

Less than a year

5.0
June 2021

A Must have un product management

Pros

The integration with our woocommerce stores is fantastic. It allows us to manage two stores with the same references simultaneously. We can easily create products based on multiple components like packaging and boxes, and the system informs us if everything is in stock or suggests ordering directly from our suppliers. It's simply magical.

Cons

A stronger integration with Zapier would be a definite advantage

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Marcin

Aviation & Aerospace, 1-10 employees

Less than 6 months

5.0
June 2021

New user but very happy with software quality and functionality.

Pros

I love the cloud integration and the sleek user interface of Katana.

Cons

I still have some concerns about the lack of user backup options. It would be helpful to have a method to revert changes, in case something goes wrong. Additionally, I find it inconvenient that there is no integration with Sage. Another issue is that when a new option is added to an existing product or material, the internal barcode is not generated automatically and needs to be created manually. I'm not sure why this is the case. Lastly, the sorting of purchase orders is based on strings, so they are never in the correct order. The prefix "PO-" should be excluded for proper sorting.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

J

Jim

Food Production, 11-50 employees

Less than 6 months

5.0
June 2021

Great, cost effective ERP solution for small business

Pros

Implementing and using Katana has been a breeze. The setup process was straightforward, and I was able to get started quickly

Cons

I wish the reporting, especially for price changes, and forecasting were more robust.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Eddie

Renewables & Environment, 1-10 employees

Less than a year

5.0
June 2021

Manufacturing MRP

Pros

Being cloud based and user-friendly, Katana is incredibly easy to use. The part numbers supporting variants provide excellent flexibility when pricing items for multiple customers.

Cons

The interface with Quickbooks could benefit from more customization options. It's important for item quantities to support fractional values.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

L

Lauren

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

5.0
June 2021

Love it!

Pros

Katana has helped us streamline inventory management, manufacturing orders, and inventory orders. I highly recommend it

Cons

The software was significantly more expensive than our previous system, but the additional cost has been well worth it for us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Richard

Mechanical or Industrial Engineering, 1-10 employees

Less than 6 months

5.0
June 2021

A great 'Makers' bit of software

Pros

The main thing we love about Katana is how incredibly easy it is to use.

Cons

Implementing some of the API on our bespoke website was a bit tricky, but now that it's up and running, it's working decently.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

NA

Noor Ahmed

Printing, 500+ employees

Less than 6 months

5.0
June 2021

Loyal Customer unbiased Feedback

Pros

Managing the production operations of my manufacturing products and keeping track of the current production status has become a breeze with Katana. It helps me stay on top of the time it takes to produce each item

Cons

It would be great to have the option for partial delivery. Whenever the software is updated, some features get deleted while others are added. It would be better to add new features without removing the old ones.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

D

Dennis

Consumer Goods, 11-50 employees

More than a year

5.0
June 2021

Exactly What Our Growing Business Needed.

Pros

The ease of use, excellent support, and robust inventory management features of Katana make it my top choice. I love how I can create builds and recipes for my products, and the ability to upload data using Excel is a game changer. The seamless integration with QuickBooks Online adds to the overall efficiency

Cons

The cost and certain features implemented in the software don't seem to make sense in practice.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

R

Ryan

Glass Ceramics & Concrete, 1-10 employees

Less than a year

5.0
April 2021

Amazing Software!

Pros

Keeping track of inventory and ordering materials has never been easier thanks to Katana. The userfriendly interface allows me to navigate effortlessly and see the stock levels at a glance. It even warns me when the stock is running low, ensuring I never run out of what I need. The outstanding customer service is an added bonus, with quick and detailed responses to any questions I have.

Cons

Honestly, I can't think of any cons about this software. I haven't encountered any problems so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Raivis

Fine Art, 1-10 employees

Less than 6 months

5.0
March 2021

Recomended for made to order businesses

Pros

Importing orders from various sources, including my Shopify stores, and managing them all in one place is the most useful feature for me in Katana. The easy onboarding process allows me to start using it right away

Cons

In my opinion Katanas current pricing doesnot fully match its capabilities, but it's constantly being supplemented and improved. New features are regularly added, and I believe it will soon become the best software in its niche.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

K

Keli

Cosmetics, 1-10 employees

Less than a year

4.0
March 2021

From the Kitchen to the Warehouse

Pros

Katana has played a crucial role in scaling up our skincare brand. It has seamlessly transitioned us from small batches in the kitchen to larger-scale operations and efficient inventory tracking in our warehouse

Cons

One drawback is the inability to track shipping supplies, requiring manual tracking for replenishment.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

I

Ines

Retail, 1-10 employees

Less than 6 months

5.0
March 2021

Transformational for our business!!!

Pros

The simplicity, comprehensive functionalities, and high flexibility of Katana perfectly fit our direct to consumer and made to order workflow.

Cons

Inventory reporting could be enhanced with standard analytics.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Cam

Food & Beverages, 1-10 employees

Less than 6 months

5.0
March 2021

Excellent Inventory Software

Pros

As a beverage manufacturer, the streamlined and user-friendly nature of Katana stands out compared to other programs we've tried. We are excited to continue growing with Katana every step of the way.

Cons

At this time, I have nothing to complain about.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Bradley

Pharmaceuticals, 11-50 employees

Less than 6 months

5.0
March 2021

Love this platform!

Pros

I'm truly grateful for how Katana has helped me resolve my inventory issues. The live support, where I can schedule a call for assistance, is fantastic. The team, especially is awesome and relatable!

Cons

I think theres room for further development in the integration process. It would also be beneficial to have an onboarding specialist who can understand the unique aspects and specific issues of our business. Currently, explaining these to a different person each time can be challenging. I also believe the shop floor app could use some additional functionality, but I am hopeful that more features will be added in the future.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

J

Jared

Food Production, 1-10 employees

Less than a year

5.0
March 2021

The MRP system I wish I'd always had

Pros

Katana is an excellent product in a somewhat awkward space. It's incredibly easy to use, tracks materials on hand, calculates margins including labor costs, seamlessly integrates with Xero, and offers flexibility through Zapier integration. It truly stands out.

Cons

The software can be a bit slow, and the contact syncing could be more reliable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

F

Florian

Retail, 1-10 employees

Less than a year

5.0
March 2021

MRP Software with multiple features (PO, MO, Stock Sync)

Pros

The intuitive user experience and seamless e-commerce integration with just one click make Katana a pleasure to use.

Cons

It would be great to have more features added to the purchasing order, such as a minimum order quantity per supplier and checkboxes for invoice received and payment.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8