Katana

Katana Reviews

156 Reviews

Overall Rating

4.7

156 Reviews

Rating Distribution

5

star

(119)

4

star

(32)

3

star

(1)

2

star

(2)

1

star

(2)

Satisfaction Score

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

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Filters

Small Manufacturing MRP
Pros

The inventory management software is great considering its price

Cons

I wish Katana had better compatibility with other programs, especially Extensive which we use for most of our other plugins. It would also be great if there was a way to track cutting programs.

Ease of use

7

Value for money

10

Customer Support

10

Functionality

10

Matt

Furniture, 11-50 employees

Less than a year

Dec 01, 2023

Kina Group and the Katana Experience.
Pros

What I appreciate the most about Katana is its Knowledge Base. It provides answers to all my questions and has resourceful tutorials on how to navigate the system

Cons

As a newcomer to the system, I haven't encountered anything that I dislike about Katana so far.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

Prosper

Food & Beverages, 500+ employees

Less than 6 months

Oct 01, 2023

A Thoughtful New Take on MRPs
Pros

The ease of use, in comparison to larger MRP systems, helps me keep my team on track.

Cons

There are a few missing features that I wish Katana had, such as custom fields and tiered pricing.

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

Alex

Furniture, 1-10 employees

Less than 6 months

Sep 01, 2023

Working with Katana
Pros

It's extremely easy to use. After using other systems like inFlow, I find its visually clean interface refreshing. Using it is truly satisfying.

Cons

I have very few complaints. One thing I wonder is why they don't allow non-stock items (we can't be the only ones!). We have to create imaginary non-stock items to keep the system running smoothly, but it's a minor gripe that doesn't affect us much.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Andrew

Electrical/Electronic Manufacturing, 1-10 employees

Less than 6 months

Sep 01, 2023

Katana for a small manufacturer
Pros

Managing products and variants is made easy with Katana. Since our products have numerous variants, it's convenient to handle them all at once. Our previous MRP system required us to create a unique BOM for each variant, which was time consuming

Cons

There are a few improvements I'd like to see in Katana. Firstly, the ability to set a minimum order quantity. Secondly, the option to reject or separate second-quality parts in a manufacturing lot. It would also be helpful to have an easy way to view the product list without breaking it down into variants. Additionally, it would be great to have the ability to show only certain BOM items on the shop floor app, as consumables like glue and tape don't need to be displayed.

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

Brad

Textiles, 11-50 employees

Less than 6 months

Sep 01, 2023

Food Manufacturing ERP system
Pros

I really love the user interface and how easy it is to work with the system. It's very intuitive, and with the instructional videos, I was able to grasp the basics quickly. The flexibility the system offers in terms of uploading information through Excel is impressive. Additionally, the seamless integration with QuickBooks Online is a nice feature

Cons

One of the missing features, which they are currently working on, is SKU-based sales forecasting. This would be a valuable addition as it would allow us to input our expected sales for each SKU and have the system forecast demand. Another issue is that when we have a price rule for a client in QuickBooks, Katana doesn't recognize it. So, when the invoice is pushed to QuickBooks, we have to manually accept the price rule for each individual line. It's not a major issue, but it can be a bit of a hassle.

Ease of use

10

Value for money

7

Customer Support

8

Functionality

8

Hanif

Food Production, 11-50 employees

Less than 6 months

Aug 01, 2023

First time Katana user
Pros

The setup process is quick and easy, and the customer service is exceptional. We appreciate the simple interface, which makes training others a breeze. The Excel templates allow us to bulk upload all the necessary data categories without the need for manual uploading.

Cons

It would be more convenient if Katana had a more circular workflow, as sometimes you have to jump back and forth within the system to complete a task. Regarding the production operation feature, it would be helpful if there was an option to set a default number of labor hours per task, so it isn't required with each manufacturing order setup.

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

Brent

Machinery, 51-100 employees

Less than 6 months

Aug 01, 2023

thanks for the support! great company
Pros

The team was incredibly helpful, making it easy for me to set up.

Cons

The setup process was easy, and I didn't encounter anything that I didn't like.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

edward

Wholesale, 1-10 employees

Less than 6 months

Aug 01, 2023

good overall
Pros

Integration with QuickBooks is excellent for manufacturing and inventory management.

Cons

Unfortunately, its not possible to move existing sales orders to the quote or canceled status.

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

frank

Wholesale, 1-10 employees

Less than 6 months

Aug 01, 2023

New User
Pros

The software is very user friendly, and I appreciate the automatic saving feature. It's also convenient to be able to edit transactions

Cons

I would appreciate the ability to process payments through eCommerce directly in Katana, rather than having to do it manually.

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

Lisa

Food & Beverages, 1-10 employees

Less than 6 months

Aug 01, 2023

Katana is great!
Pros

Setting up and using Katana is extremely easy and user-friendly The online resources they provide are incredibly helpful and I found the Katana Academy videos to be the most beneficial.

Cons

Currently Katana doesn't have a way to account for "wasted" products, although they are working on implementing a program to address this. The only real complaint is that it doesn't support fractions. Since our products are divided into 12, inputting recipes and BOMs becomes challenging because 1 is not divisible by 12 evenly. We have to make stock adjustments to maintain accurate inventory counts.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Shanon

Food Production, 1-10 employees

N/A

Aug 01, 2023

Taking my manufacturing business to a new level of efficiency and control.
Pros

It's great because I can efficiently manage my inventory, work orders, scheduling and tracking all in one place

Cons

One area where I think Katana could improve is the flexibility of customization. While it offers a wide range of features, sometimes I wish I could further customize certain aspects to better suit the specific needs of my business.

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

Marina

Internet, 1-10 employees

N/A

Aug 01, 2023

Katana is great for inventory management and manufactury planing.
Pros

The app's UX and UI are excellent. Literelly everyone on our team can easily work with Katana.

Cons

Occasionally, the app kicks me out, and I have to log in again, although it doesn't happen very often.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Marco

Marketing and Advertising, 51-100 employees

Less than 6 months

Mar 01, 2023

KAtana manufacturing Erp
Pros

One of the main advantages of Katana Manufacturing ERP is its user-friendly interface. Navigating the platform is easy, and the drag and drop functionality simplifies the production planning process. Real-time inventory tracking is also available, allowing businesses to monitor material and product stock levels. The platform integrates well with e-commerce

Cons

Some users have reported issues with the accuracy of the platform's inventory management system, particularly during inventoryreconciliation. The platform may not be suitable for complex manufacturing processes.

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

Dominique

Food & Beverages, 500+ employees

Less than a year

Mar 01, 2023

I like it a lot!
Pros

It can seamlessly integrate with many other software programs I use

Cons

It can be frustrating that only one user can access the account at a time.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

Piotr

Furniture, 51-100 employees

Less than a year

Feb 01, 2023

Very poor MRP overrated in reviews, with good service
Pros

The customer service is excellent, and it's easy to use, especially in the beginning.

Cons

From my perspective it seems like the designers and programmers have never worked in a company. There are no discounts or price differentiation options, and the point of sales functionality is lacking. The scanning capability is very limited, and user rights are not differentiated. There's also no history of document changes, and the software can be quite buggy.

Ease of use

8

Value for money

4

Customer Support

8

Functionality

4

Gonzalo

Food Production, 11-50 employees

Less than a year

Feb 01, 2023

Katana is Great for small business
Pros

It's easy to use both as a user and an admin. The learning curve is low, but the success rate is high

Cons

Personally, I find it really unintuitive to communicate with my users using the shop floor app. I prefer taking the time to talk to them directly rather than leaving notes back and forth. Additionally, the reports never seem to work for me. I've never been able to pull a report or print a packing slip due to the link always dying. Luckily, I can retrieve the report from our accounting software, or else my rating would probably be lower.

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

Jason

Accounting, 11-50 employees

Less than 6 months

Dec 01, 2022

It's a good start
Pros

We appreciate the capability to create manufacturing orders, as it allows everyone involved to see the planned timeline and due dates. The ability to prioritize orders is particularly helpful for managing inventory assignments

Cons

It's quite cumbersome for me to identify products that are ready to ship on each order. I have to individually click into each order to see if any items are ready. There's no easy way to switch to the next order without closing the current window and clicking on the next order. It would be nice to have the ability to toggle between orders within the same window. It would also be helpful to have a drop-down or hover-over feature that quickly shows if partial shipments are available.

Ease of use

10

Value for money

8

Customer Support

4

Functionality

3

Mary Ellen

Retail, 1-10 employees

Less than a year

Dec 01, 2022

A critical piece of our business that we can't live without
Pros

It offers great value and is likely the only affordable cloud solution available in the market.

Cons

This software is excellent for data entry, but it falls short when it comes to using that data to run your business. There are no dashboards or views that provide insights. However, they have addressed this issue by integrating with Easy-Insight and Stocktrim. Now that those integrations are in place, I'm completely satisfied.

Ease of use

7

Value for money

10

Customer Support

10

Functionality

8

Jonathan

Retail, 1-10 employees

Less than a year

Jul 01, 2022

Overpriced and insecure
Pros

The software has the potential to be excellent

Cons

The limited user levels are a major drawback. There are only two levels: "Superusers" with access to all features, and warehouse operators with access to BOM instructions. The lack of intermediate levels, such as a sales team, is a significant limitation.

Ease of use

7

Value for money

4

Customer Support

4

Functionality

4

Bill

Chemicals, 51-100 employees

Less than 6 months

Jun 01, 2022

Has almost everything we needed
Pros

The simplicity of the product is what I love the most. It has everything necessary to run manufacturing and inventory smoothly

Cons

The pricing is quite high compared to competitors offering similar products.

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

Deepjyoti

Consumer Electronics, 11-50 employees

Less than 6 months

Apr 01, 2022

Ease of usage
Pros

Katanas platform is incredibly user friendly and offers excellent inventory management functionality. I particularly value its 'Make to Batch' feature, which enables tracking of pre-produced products and future drawdowns.

Cons

It would be really helpful if we could easily see the inventory of produced products based on the available ingredients.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Angela

Food & Beverages, 1-10 employees

Less than 6 months

Apr 01, 2022

There are many shortcomings with this software
Pros

It's easy to use, implement, and overall user-friendly

Cons

The software has its shortcomings, bugs, and ever-changing pricing models.

Ease of use

8

Value for money

4

Customer Support

7

Functionality

4

Andre

Electrical/Electronic Manufacturing, 11-50 employees

More than a year

Apr 01, 2022

A lot of bang for the buck!
Pros

This software feels fantastic, making my work incredibly efficient. As someone working in software/web design/development, I can truly appreciate the attention given to this complex platform.

Cons

There isn't much that we dislike about the software. Most of the minor issues are already being addressed in the development cycle. These include things like the ability to customize Katana more to suit our specific needs, such as column order, custom fields, and field mapping of API connections.

Ease of use

10

Value for money

8

Customer Support

7

Functionality

8

Jason

Medical Devices, 1-10 employees

Less than a year

Mar 01, 2022

Complete Manufacturing ERP software
Pros

Setting up Katana was quick helping us establish our inventory management system in no time. It simplifies the management of products with numerous variations and complex recipes

Cons

The manufacturing order process is a bit slow since you can only add one product per MO. This limitation might not be ideal for businesses that create a lot of products daily.

Ease of use

7

Value for money

10

Customer Support

10

Functionality

8

Marika

Arts and Crafts, 1-10 employees

Less than 6 months

Mar 01, 2022

The best app ever!
Pros

I absolutely love love the simplicity of Katana and how easy it makes inventory management. It has saved us an incredible amount of time, and it offers much more than any other product we considered. As a small business with a complex inventory to manage, Katana has made everything effortless for me.

Cons

N/A, Katana fulfills and surpasses all our needs

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

Jocelyn

Cosmetics, 1-10 employees

Less than 6 months

Feb 01, 2022

Katana for seamless manufacturing
Pros

The seamless integration and recipe functionality are what I adore about Katana. I can digitally create a product just as I would in the real world, incorporating various materials and operations into sub-products. Ultimately, all these components are embedded into the 'recipe' of the final product, creating a holistic approach that I find truly remarkable.

Cons

As a small manufacturer, we felt like Katana was the only decent option available, but the high price can be a burden for small teams. However, it has already proven its worth and paid for itself.

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

Ross

Music, 1-10 employees

Less than 6 months

Feb 01, 2022

Streamlines Manufacturing
Pros

This application is incredibly easy to use, and it has significantly streamlined our manufacturing process, eliminating unnecessary hours spent in the warehouse.

Cons

Some features, such as batching, are not included in the standard package.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Christian

Food & Beverages, 1-10 employees

Less than 6 months

Feb 01, 2022

Promised so much delivered far short of what we hoped
Pros

Katana works flawlessly for stock management and bills of materials, providing me with the basic functionalities I need.

Cons

The software lacks any sort of calendar or Gantt chart functionality. It also performs poorly when it comes to time planning and recording task durations. For instance, you can't input that you start your working day at half-past the hour, as only full hours are allowed. Additionally, you can't block out time for holidays or meetings. These limitations make the software useless for planning time and providing accurate lead times to customers.

Ease of use

4

Value for money

4

Customer Support

4

Functionality

5

Daniel

Transportation/Trucking/Railroad, 1-10 employees

Less than 6 months

Feb 01, 2022

Intuitive Software
Pros

The software's intuitiveness is exceptional, with everything logically organized. The flow between different areas is seamless, and I'm thrilled with the ability to customize the quote templates now.

Cons

So far I havent found anything negative. There have been a few bugs, but they mostly seem to be related to the cache.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Clarke

Electrical/Electronic Manufacturing, 1-10 employees

Less than 6 months

Feb 01, 2022

New System - Setup is easy
Pros

As I work on setting up our initial inventory, the spreadsheets and uploads are generally straightforward and easy to comprehend.

Cons

Whenever I try to upload files, some of them don't go through, and it's not always clear why.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Lindsay

Construction, 11-50 employees

Less than 6 months

Feb 01, 2022

Just what we needed
Pros

We have experimented with various MRP systems, but Katana surpasses them all. It provides everything we require without unnecessary complexities. Thank you for creating such an amazing solution.

Cons

I don't have much to say, but it would be great if we could use this software for our entire sales process, including accepting payments for sales orders. However, I understand that's not its intended purpose.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

David

Construction, 11-50 employees

Less than 6 months

Feb 01, 2022

Keeps us on Track!
Pros

Katana ensures we stay organized in both inventory management and our manufacturing process, which is immensely beneficial for our operations.

Cons

I've noticed that many new features are only available in the highest priced tier of the software, which is too expensive for a small business like ours.

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

Christin

Sporting Goods, 1-10 employees

Less than a year

Jan 01, 2022

Unbelievable!
Pros

I appreciate the ease of use, the straightforward setup process, the exceptional customer service, and the ability to integrate seamlessly with other systems.

Cons

It would have been nice to have the option for in-house integrations. The customer service was exceptional, and I would have appreciated a direct integration option from Katana.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Emil

Food & Beverages, 1-10 employees

Less than 6 months

Nov 01, 2021

Intuitive, Fast To Implement, and Beautifully Designed
Pros

The clean and intuitive user interface of Katana is a game-changer. I didn't need much time to learn the system as compared to other complicated MRP solutions we tried. The batch-tracking and inventory management features are easily adaptable to our business. In contrast, other systems we tested were clearly not designed with food manufacturing in mind. Katana simply works.

Cons

While the software is generally user-friendly and has the ability to track batches/lots (which is crucial for us) we've had to find workarounds to make it function the way we need. It doesn't handle this aspect the way I envision it should. There are also some minor time-consuming tasks. If there's one simple change I wish they would make, it's allowing us to manually type in expiration dates instead of having to scroll through the calendar to select the correct date. This becomes burdensome when receiving multiple items on a purchase order and having to manually click through the calendar each time.

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

Rebecca

Food & Beverages, 1-10 employees

Less than 6 months

Oct 01, 2021

The simplest mrp system.
Pros

The process flow of order fulfillment, purchasing, manufacturing, and inventory control is crystal clear with Katana.

Cons

I don't have the option to create a kitting BOM (Combo product). Additionally, the format of the currency is not visually appealing and difficult to read.

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

Quoc Viet

Automotive, 51-100 employees

Less than 6 months

Oct 01, 2021

Manufacturing superstar
Pros

The navigation and implementation of Katana are incredibly easy, and the support provided is excellent. The color coding feature is also a nice touch.

Cons

I'm not sure how to upload documents, and its frustrating that I can't add multiple sale and purchase accounts. It's also inconvenient that I can't ship partial sale orders.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

Michaela

Industrial Automation, 11-50 employees

Less than 6 months

Oct 01, 2021

Katana - Amazing Software
Pros

Katana has made our manufacturing process incredibly easy. Our orders from Shopify flow directly into Katana, saving us a tremendous amount of time.

Cons

We still wish we could add images to products. We requested this feature early on and were told it would be implemented, but it hasn't happened yet.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Alison

Luxury Goods & Jewelry, 11-50 employees

Less than a year

Oct 01, 2021

Does everything it says it will
Pros

Getting all the features to work seamlessly isn't always easy, based on my experience. However with Katana it's both powerful and straightforward. Even though it offers a lot of functionality, I highly recommend investing a little time in watching their excellent training videos. Once I did that, everything fell perfectly into place, and the integration with Xero was effortless. As we continue using the system and input more information, I amm confident it will provide us with even more valuable insights.

Cons

I only have a couple of minor concerns. I would prefer the ability to enter dates manually instead of always having to select them from a calendar (typing is faster for me). It would also be helpful if, when "making" a product and all the components of its sub assembly are available, the software would automatically proceed down the line and make the lowest assembly level. However, these are minor issues that wouldn't prevent me from wholeheartedly recommending Katana.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Rowena

Furniture, 1-10 employees

Less than 6 months

Sep 01, 2021

Katana is great!
Pros

We are still in the process of implementing Katana, but we have found it easy to understand and customize according to our needs.

Cons

We will have a better understanding of the software as we start using it more seriously soon.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Shane

Alternative Medicine, 51-100 employees

Less than 6 months

Sep 01, 2021

Transparency equals productivity
Pros

The ability for our production team to see their orders in advance has significantly reduced lead time for order changes. It has also improved communication between management, logistics, and production teams, resulting in increased productivity and reduced waste.

Cons

There were a few problems with barcode scanning that caused some delays in the beginning.

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

Anonymous

N/A, 101-500 employees

Less than 6 months

Aug 01, 2021

Love the functionality!
Pros

Compared to other detailed programs, this software is remarkably user-friendly.

Cons

I encountered some issues with conversions during product builds, so I'm unsure if it's possible to have multiple conversions for a product.

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

Jason

Environmental Services, 1-10 employees

Less than 6 months

Jul 01, 2021

Katana boosted our confidence as new business owners!
Pros

When we started using inventory and order management systems, we were relatively new to them. After evaluating and testing several web-based tools, we found Katana to be the most user-friendly. The clean and intuitive interface allowed us to get up and running quickly and confidently.

Cons

There are certain features and reporting capabilities that we would like to have, especially regarding customer information. Unfortunately, these enhancements haven't been rolled out yet. We spent time exploring and eventually reached out to customer support, who have been very helpful. We're eagerly awaiting the updates.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Maureen

Construction, 1-10 employees

Less than a year

Jun 01, 2021

Katana Changed Our Business
Pros

Katana has taken our company to new heights. Our inventory and purchasing processes are now incredibly organized. It has greatly improved our daily production flow and ensured that our entire team is on the same page

Cons

The software doesn't provide a comprehensive overview of the workflow, which would be beneficial.

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

Jonathan

Wholesale, 11-50 employees

Less than a year

Jun 01, 2021

A Must have un product management
Pros

The integration with our woocommerce stores is fantastic. It allows us to manage two stores with the same references simultaneously. We can easily create products based on multiple components like packaging and boxes, and the system informs us if everything is in stock or suggests ordering directly from our suppliers. It's simply magical.

Cons

A stronger integration with Zapier would be a definite advantage

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Romain

Cosmetics, 1-10 employees

Less than a year

Jun 01, 2021

New user but very happy with software quality and functionality.
Pros

I love the cloud integration and the sleek user interface of Katana.

Cons

I still have some concerns about the lack of user backup options. It would be helpful to have a method to revert changes, in case something goes wrong. Additionally, I find it inconvenient that there is no integration with Sage. Another issue is that when a new option is added to an existing product or material, the internal barcode is not generated automatically and needs to be created manually. I'm not sure why this is the case. Lastly, the sorting of purchase orders is based on strings, so they are never in the correct order. The prefix "PO-" should be excluded for proper sorting.

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

Marcin

Aviation & Aerospace, 1-10 employees

Less than 6 months

Jun 01, 2021

Great, cost effective ERP solution for small business
Pros

Implementing and using Katana has been a breeze. The setup process was straightforward, and I was able to get started quickly

Cons

I wish the reporting, especially for price changes, and forecasting were more robust.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Jim

Food Production, 11-50 employees

Less than 6 months

Jun 01, 2021

Manufacturing MRP
Pros

Being cloud based and user-friendly, Katana is incredibly easy to use. The part numbers supporting variants provide excellent flexibility when pricing items for multiple customers.

Cons

The interface with Quickbooks could benefit from more customization options. It's important for item quantities to support fractional values.

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

Eddie

Renewables & Environment, 1-10 employees

Less than a year

Jun 01, 2021

Love it!
Pros

Katana has helped us streamline inventory management, manufacturing orders, and inventory orders. I highly recommend it

Cons

The software was significantly more expensive than our previous system, but the additional cost has been well worth it for us.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Lauren

Health Wellness and Fitness, 1-10 employees

Less than 6 months

Jun 01, 2021

A great 'Makers' bit of software
Pros

The main thing we love about Katana is how incredibly easy it is to use.

Cons

Implementing some of the API on our bespoke website was a bit tricky, but now that it's up and running, it's working decently.

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

Richard

Mechanical or Industrial Engineering, 1-10 employees

Less than 6 months

Jun 01, 2021