Kinetic Reviews

“Good ERP Software

Pros

The software is data-driven and can be customized for various departments.

Cons

The software needs to improve its user friendliness and speed.

“Kinetic- It's not for the weak

Pros

There are numerous ways to accomplish a single task.

Cons

It feels a bit weird and there are too many steps involved in each process. In short it is not very easy to use or understand.

“Strong ERP for midmarket Make to Stock / Make to Order manufacturers

Pros

Epicor Kinetic is an ERP system that I find robust and well developed as they are constantly pushing for innovation. The core function and structure are solid, and the included modules offer great features. Additionally, there is an availability of the great architecture options for customization.

Cons

Over the years, numerous features have been added, some through acquisitions, but not all are executed well or at the same level of functionality. The new UI still seems like it's in the Beta phase, although all new features are developed for it. Internal support is lacking, but there is a robust consulting and user community that partially compensates for it.

“Tracking Product

Pros

I like the Epicor Kinetic ability to track parts throughout all operations and the convenient shortcuts provided by Epicor.

Cons

Using transaction history can be tricky.

“TCF Review

Pros

With Epicor, we can achieve more with a smaller workforce.

Cons

We face challenges with scheduling complexities, and the reporting tools have limitations.

“Friendly and powerful

Pros

I particularly like the way it allows for on-the-run presentation of dashboards and reports.

Cons

Currently, we haven't found any major issues. However, if we had to choose one, it would be the financial module.

“Epicor replaces SAP

Pros

The software is easy to use, specifically designed for manufacturing, and integrates well with other platforms.

Cons

While Epicor is a good ERP, unfortunately, the ERP industry tends to focus more on acquiring new customers rather than catering to their existing ones, and Epicor is part of that trend. The industry as a whole needs to improve its quality and customer service.

“Epicor Kinetic

Pros

Working with it is very easy and our clients are highly satisfied.

Cons

Personally, I have no issues with the software. It works great.

“An excellent bang for your buck

Pros

The conversion process from our previous on-premise version, 10.2.300 was relatively simple.

Cons

Some of the tools that were previously accessible to IT now require assistance from Customer Support which leads to delays.

“Incomplete Product

Pros

Kinetic has the potential to become a great product.

Cons

It still feels incomplete, as we have submitted numerous help tickets since transitioning to the kinetic interface.

“Great Software

Pros

It is quite user-friendly and I quickly learned how to use its functions.

Cons

Both the company's support and sales team were unhelpful.

“Epicor for Order Entry and Financial Management

Pros

Epicor is relatively easy to use and learn. Our entire organization relies on Epicor for order entry, accounting and financial management. It serves as our primary ERP software, used 90% of the time.

Cons

We encounter frequent performance issues with our on-premise Epicor system. Communication between the app server and database server often experiences problems due to which we have to reboot the systems to restore functionality.

“Epicor

Pros

Epicor offers a wide range of features that have greatly assisted us in managing inventory and financials across various aspects of our business, including retail gas stations and business to business fuel deliveries nationwide.

Cons

The user interface lacked user-friendliness and had room for numerous improvements. The menus contained items with similar labels, which could be confusing. On the positive side, I could create custom menus for easier navigation. However, transferring these lists to new team members became challenging as I had to recall the original location of each item.

“My opinion on Epicor ERP

Pros

I have been using this software for five years and have become expert with it. I really adore the software's approach, even though it required some adjustment. However, that is expected when implementing new software. This versatile product is better suited for larger companies, unlike mine where I previously worked as part of a team. However, due to the impact of COVID-19, I have transitioned to freelancing.

Cons

This software package allowed me to personalize and optimize contact management. However, making any changes proved difficult since I hadn't undergone the additional training module. It's worth noting that there are multiple security measures in place, which prevented me from canceling certain aspects.

“Epicor ERP

Pros

Implementation of the software is not hassle, and if you have a .NET team, the learning curve is also minimal. You can even customize the modules yourself.

Cons

The CRM functionality falls short, and the web version encounters numerous issues compared to other competitors.

“Epicor for Manufacturing

Pros

Kinetic software has so many good things such as it is highly customizable, it uses the industry-standard .NET programming language and seamlessly integrating with SQL server.

Cons

The product is not suitable for small-scale operations. The entry cost makes it more suitable for mid-sized companies.

“Full-featured mid-tier ERP based on Microsoft Stack (or cloud option)

Pros

The MS stack simplifies customization for reporting and data storage. The configuration includes multiple tiers with a database, application server and options for web-clients, fat client, and terminal servers. There are numerous customization options besides code development. Also it covers multiple aspects. Upgrading is relatively easy, keeping us on current releases. The administrative tools are excellent and we can add resources as demand grows, including localizing servers for improved performance.

Cons

Honestly, there was nothing that caused any issue or I don't like. The software offers a wide range of modules, each with pretty simple configuration options.

“All in one!!

Pros

At work, we rely on Epicor for all activities, from order entry to shipping and invoicing. This system excellently tracks inventory and is customized to fit our company's specific needs. It also allows us to gather real data for monitoring KPIs. Well let me tell you all that my department oversees the orders.

Cons

Occasionally, generating reports took longer than desired or necessary.

“Epicor Advanced MES Manufacturering

Pros

Epicor Advanced MES software is ideal for large manufacturing industries because of its impressive production tracking capabilities. It allows us to estimate both time and cost accurately.

Cons

I didn't encounter any issues with the Epicor advanced MES manufacturing software.

“Manage your data with all-in-one tools.

Pros

Epicor ERP offers great functionality for supply chain management, which is essential for our organization to maintain proper control and categorize the appropriate use of digital products across different departments. Moreover it also allows us to modify visual aspects and tailor it to our preferred environment. This tool has caught my attention, as it helps me familiarize myself with pending tasks.

Cons

It's worth mentioning that many functions commonly used by companies need to be added by users, which slows down the workflow and hinders productivity. This integration process within the software is a significant challenge which eventually impacts overall performance and profitability. An update in these areas of the system is necessary.

“Workflow made easy

Pros

This software caters to all our companys needs, including time management, inventory, project management and more. Rolling it out to end users was a seamless process.

Cons

Up to this point, we've only been using it for less than 6 months, and I haven't experienced any issues or problems yet. However, there is still a learning curve that we need to overcome.

“Okay but could be a lot better

Pros

Using this software for inventory management was simple, and it is easy to undo any mistakes if required.

Cons

This software suffers from frequent glitches and crashes. Most problems require restarting the software to resolve them which isn't ideal.

“Exceptional ERP Software for Manufacturers

Pros

Epicor offers exceptional flexibility right from the start, particularly in managing and tracking Production Jobs, Bill of Materials, Scheduling, Labor, Inventory, Purchasing and Order Entry. Also the software allows for customized development, and features like Epicor BAQ's, Dashboards and Business Activity Manager allows you to set up custom information, exportable grids and notifications. These modules are use -friendly and intuitive for administrators and end users. Moreover, the Shop Floor Data Entry Module (MES) is quite simple and user-friendly for production/manufacturing floor users.

Cons

Epicor ERP proves to be quite expensive, given its comprehensive nature that covers various aspects of the business. Setting it up according to Epicor's recommendations is important, and thorough completion is necessary. Additionally, due to its flexibility, there are numerous features that may not be used, so it's advisable to create clear work instructions for the team and potentially hide unnecessary fields or functions.

“Not user friendly

Pros

This software provides a wide range of features to personalize and support your business. It offers numerous reports and assets to assist business operations, including the ability to connect multiple chains of stores owned by the same owner. Additionally, the software uses a system called "Bomgar" that allows screen viewing and control for issue resolution.

Cons

There are no freebies with this software. Even for the smallest feature, there will be charges. A monthly fee grants access to a call center for assistance. However, the quality of support can be hit or miss, depending on the person you speak with and their understanding of your needs. Different help levels are available, and if the initial support staff doesn't comprehend your requirements, they can escalate the issue to a higher level, potentially incurring hourly charges. Another downside is that nothing is easy or simple. Being a highly advanced system, if you want to go beyond basic functionality, you have to rely on the help line to set it up. While it's possible to do it yourself, it's challenging to navigate and identify the necessary system flags to avoid unintended consequences.

“Not a great CRM

Pros

When used as an ERP, Epicor has customization options and functions excellently.

Cons

When using the software as a CRM, it displays poor performance. Making changes, such as creating views or reports, requires technical expertise and significant development time.

“Epicor

Pros

We have been using Epicor for approximately three months, and the transition from our previous system went smoothly. Navigating within the system is simple, thanks to the intuitive menu system. Almost any information needed for planning and scheduling is just a click away.

Cons

Initially, we encountered some issues with inventory suggestions. The system wanted everything restocked as soon as it detected we were below minimums. However, after a few weeks of research, we were able to customize the system to match our specific needs. There were a few other minor challenges during the implementation phase, but overall it wasn't a difficult process.

“Great ERP

Pros

Epicor has played a key role in the company's growth and allows us to analyze what works and what doesn't. Purchasing and Project Management are also pretty simple and easy to handle.

Cons

The software lacks aesthetic appeal, and it seems that many users prefer a modern interface.

“Great for quoting engineered to order equipment and systems

Pros

This ERP system simplifies quoting for items that don't have predefined part numbers in the system. As a company that fabricates custom-designed process equipment involving numerous purchased components, this feature is invaluable. Often, our customers require details to their specific Approved Material List, which may include components we haven't purchased before. Epicor allows us to quote parts, kits and systems without the need to create part numbers in advance, streamlining the quoting process. It's unnecessary to set up part numbers if we don't have the job yet.

Cons

The CRM aspect of the software could use some improvement or the option to integrate with leading CRM software like Sales Force.

“Great ERP

Pros

The software's outstanding feature is the ability to customize reports. Additionally, I really like the ease it offers when finding the necessary information promptly when needed.

Cons

It's necessary to purchase several separate modules to access all the features, for which you have to pay additional costs.

“Snap Shot of EPICOR from USER

Pros

Learning this software was not at all an issue for me. I have been using it for five years.

Cons

Personally, I have had no issues with this software. After five years of being a user, I still can't think of anything I dislike.

“Epicor

Pros

We heavily rely on customizations and personalization, and the ability to do so with Epicor is fantastic!

Cons

As a job shop dealing with non-stock parts, many of which are one-time builds, Epicor 10 is more suited for stock jobs and continuous quantities.

“Epicor ERP

Pros

I have six years of experience using this software, so I have become familiar with all its particulars. It's hard to pinpoint what I liked most since I didn't particularly enjoy it. One positive aspect is that it's a powerful product more suitable for larger companies than ours.

Cons

Out of the box, there is no option to customize anything without engaging another company for assistance. Making changes requires training or an additional module, neither of which I had. The presence of multiple security measures makes it challenging to undo or revise actions once they are done.

“EPICore EPR

Pros

Unlike other software that limits searching to the beginning of the text, this software allows searching using any part of the text.

Cons

The generated reports do not search the entire report unless starting from page one again. So, if I find the item I am searching for on page 520, the next search will start from page 520 unless I close the search box and click on page one to initiate the search.

“Robust ERP System Ideal for Manufacturing

Pros

Uploading and updating data in bulk is so easy. The modules are configurable to meet our specific business needs. The consultants are responsive, knowledgeable and helpful.

Cons

There are certain restrictions and to eliminate them you have to pay a price it is when you able to customize and or find a way to work around. Editing forms is not as simple as I expected, and many modules require an additional subscription cost each year.

“ERP system that is easy to setup, easy to use, and has the features you need and want.

Pros

I really love the fact that it offers the features we require and is user-friendly. Epicor consistently makes efforts to improve it by introducing new features. We receive excellent support, and training is available in various formats.

Cons

The cost initially exceeded our budget expectations. However, after evaluating various ERP systems, we quickly realized that Epicor offered the features we desired and believed it was worth the investment. It has been 10 years now, and we still believe we made the right decision by choosing Epicor as our ERP system.

“Epicor is amazing for tracking production details

Pros

I often use this program to track historical product records. I can generate detailed production detail reports that display every operation a part has undergone.

Cons

Occasionally, the reporting feature takes some time to generate the report. However, this is only the case for very large reports.

“Powerful software, when it works.

Pros

Epicor's powerful service-oriented architecture allows us to adapt their platform to our business use case and workflows when needed. The recent versions feature a somewhat modern UI that we eagerly anticipate, and the addition of the RESTful API has been incredibly valuable.

Cons

Each version introduces numerous bugs, but the releases occur rapidly to address them. Unfortunately, their support is not the best or quick when needed. It can take days or even weeks to reach someone in the country or team who truly understands the issue and is willing to address it seriously.

“Good ERP system

Pros

Overall, it's user-friendly. It offers a wide range of modules that can be tailored to suit our specific business requirements. Additionally, it can be integrated into our B2B website.

Cons

Resolving issues through tech support can sometimes take a while. The maintenance costs are high, and additional charges apply for each module needed later on.

“Epicor Software

Pros

This software is very nice developed and greatly facilitates planning and manufacturing processes. Managing purchases and inventory is very easy too.

Cons

The software lacks sufficient controls, necessitating customization for better process control. However, customization comes at a high price, and the support provided for maintenance fees is lacking.

“Feature Packed but Cumbersome

Pros

With a wide range of features, this software covers everything from quoting to invoicing and every step of the production pipeline in between.

Cons

It doesn't have a highly intuitive interface and requires a learning curve to set it in the right direction.

“Great for Manufacturing Plants

Pros

What I like about this software is that it gives us a freedom to customize the software according to our business needs. It offers numerous features that are quite beneficial. The fact that it is Windows-based is advantageous for our outdated facility.

Cons

The software's price is its drawback. While I really like the real-time status updates on orders or inventory however this feature requires an additional payment top.

“Great Platform For Manufacturing Organizations!

Pros

Epicor is a great and user-friendly ERP system. Using this platform for our various needs, such as building safes for businesses worldwide was not complex at all.

Cons

We encountered occasional issues with our custom reporting features, but Epicor's excellent tech support promptly resolved them.

“Total Package

Pros

It's a complete software solution for production management. It allows monitoring of both upstream and downstream processes. The customization capability is highly valuable.

Cons

The software offers a so many different features, which may require time to gain popularity among users.

“Epicor

Pros

This software provides all the essential features of basic accounting software.

Cons

Numerous integration points need to be established to automate data feeds.

“ERP for Medium-sized manufacturers

Pros

As a medium-sized manufacturer, Epicor ERP serves as a comprehensive all in one solution for us. It covers all our requirements and offers a wide range of optional modules. We use it for quoting, order management, job tracking, bill of materials, product configuration, dashboards, reports, purchasing, inventory management, production and AP & AR invoicing. Over the years, the Epicor team has put in significant effort to enhance the software, and it now operates on the 100% Microsoft Stack. Within the software, we can query the SQL database using reports and dashboards, or utilize external Business Intelligence software like Power BI or Tableau. Compared to other leading ERP solutions, Epicor offers a more affordable price point, particularly for companies with fewer than 200 users. The software offers a lot of opportunities for customization and personalization.

Cons

Previous versions of Epicor ERP were slow and cumbersome, but the new version is remarkably fast. Implementing the software requires experts assistance and a dedicated team for maintenance. It's not a ready to use solution but rather demands mapping of business processes and careful implementation tailored to the organization's workflow. The system allows for extensive customization, but greater customization introduces complexity and potential issues when upgrading to newer releases and versions.

“Epicor ERP

Pros

The user interface of Epicor is both highly flexible and powerful. Each software module provides wide range of options to tailor the configuration according to our specific needs. The seamless integration of most modules empowers users with advanced capabilities. Administering user personalization is both easy and impactful.

Cons

Customization often proves overly complex. I require a C# programmer, and it can still be complicated. Transitioning from V9 to V10 involved changing customization languages, necessitating a rewrite of previous customizations, which incurred significant costs. The upgrade process for software modules is overly complex too, but efforts are underway to improve it and prioritize ease which allows companies to stay on the current release without feeling like a new implementation. It requires more effort than it should. Some modules included for enhancing requirements are quite weak, like the integration with Salesforce.

“Epicor Manufacturing

Pros

I have been using Epicor, specifically the Epicor MES product, for a couple of years. It has proven to be user-friendly and has significantly contributed to improving our product quality. By continuously monitoring our machines and processes, it assists us in maintaining and analyzing their performance.

Cons

Sometimes the service hangs, which is frustrating as it affects the entire analysis process and can take time to resolve.

“An all in one accounting, payroll, inventory, etc in one system

Pros

The range of features and customization options in Epicor seems endless! Additionally, the customer service and tech support are impressive.

Cons

Learning the software is very challenging and time-consuming. Also it's not easy to teach someone else.

“I used Epicore in a manufacturing enviromment.

Pros

What stood out to me the most about this software is its robust functionality, which perfectly addresses the needs of our small manufacturing environment.

Cons

Considering the size of our manufacturing facility and the company's revenue, the support cost was unreasonably high.

“Very customisable ERP

Pros

The level of customization offered by this ERP is remarkable. We can modify the software's behavior using its DATA DIRECTIVE and METHODE DIRECTIVE. Furthermore, the internal .NET engine allows us to change the appearance of every screen to align with our preferences.

Cons

The software is slow... It requires a very fast server. The query engine (BAQ) is severely limited in Epicor 9, but I have heard it's better in Epicor 10. Moreover if you have made extensive customizations, the upgrades will pose difficulties.