Total 170 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

88%

4

Stars

12%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sanjay

Cosmetics, 500+ employees

More than a year

5.0
February 2021

Production Efficiency Gains & Improved Communication

Pros

It has improved our productivity and made implementation, use, and reporting much easier. It also facilitates communication among production employees and the management team.

Cons

Overall, I don't have anything we did not like about the software. One area that can be improved is the implementation of software upgrades. It can be done more seamlessly with close coordination between the Redzone team and our internal team.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Cory

Consumer Goods, 101-500 employees

More than a year

5.0
February 2021

2020 Plant of the Year

Pros

Redzone played a crucial role in transforming the culture on our shop floor at Marianna Beauty. It gave our workers a voice that could be understood in various languages. It allowed employees to share their needs for success and track the progress as we implemented their ideas. Redzone revolutionized our communication and collaborative problem solving.

Cons

The part I like least about Redzone is also one of its biggest benefits. I have access to my plant 24/7 which is great but can also cause other issues. It's not uncommon to find myself in bed at night, dealing with operator issues and realizing it is now 1 am. The data provided by Redzone is immense and I find that I have to focus improvement efforts in specific areas or else dilute my efforts.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jack

Food Production, 101-500 employees

Less than 6 months

4.0
February 2021

Zatarain's Feedback

Pros

The system's overall structure enables us to use it to drive our business. I would say it's 20% a downtime system and 80% a tool for improving facility operations.

Cons

Problem Solving (Kaizen) is a bit cumbersome to use and lacks a 5 why template. Additionallythere is not as much analytics within the actual app compared to using Tableau for in-depth data analysis.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J

Jeff

Food & Beverages, 500+ employees

Less than a year

5.0
February 2021

PCB implemetation

Pros

The software is not just a performance measurement and tracking system. It also provides transparency and accessibility to our Management Operating System (MOS), enabling us to take action to address performance and facilitate communication between different levels of the organization. It was easy to install and required less investment compared to other systems we considered.

Cons

For large enterprises with multiple plants, the reporting capabilities at the enterprise roll-up level fall short of requirements.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

P

PJ

Food Production, 101-500 employees

More than a year

5.0
February 2021

Great Software for a cultural transformation

Pros

Redzone is an impactful yet lightweight platform that instantly provides visibility into our 11 lines across 3 facilities. It supports multiple languages within the app and has native mobile support, making deployment hassle free. We were up and running within two weeks. The platform allows us to focus on outcomes rather than just activities. It has improved communication on the floor and offers seamless integration for quality, maintenance, and OEE.

Cons

Not necessarily a criticism of the software, but for our legacy multi-generation family manufacturing business, there was a steep learning curve for some of the technical aspects of on the floor data collection. Its important to ensure a strong IT infrastructure is in place. I would also like to see a special access "admin dashboard" available in a browser and integrations with cloud based digital signage features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Margo

Food Production, 500+ employees

Less than a year

5.0
February 2021

Redzone Compliance Launch

Pros

The software is easy to set up and use, making the transition from forms or other software simple.

Cons

The setup of triggers can be a little confusing at first but our onsite coach was excellent at guiding us through it to make everything work the way we needed it to.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Lauren

Food & Beverages, 500+ employees

More than a year

5.0
February 2021

Engaging Hearts & Minds

Pros

From the moment I experienced Redzone at a colleague's factory, I was captivated! After working in manufacturing continuous improvement for 15 years, I had never come across a digital solution that could easily connect operators' actions and standards to their performance results. Previously, we relied on manual tracking with whiteboards and paper checklists, which took away time from problem solving. The user friendly and engaging interface was a significant benefit, as it resembled how operators communicate in their personal lives. Throughout our implementation across 20 sites, I witnessed firsthand how this tool brought different generations together, enabling them to speak a common language and learn from each other in technology and equipment knowledge transfer.

Cons

One feature that could be explored is the ability to communicate between users across multiple sites enabling subject matter experts to collaborate and share best practices.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Nancy

Food Production, 51-100 employees

Less than a year

5.0
February 2021

RedZones compliance module

Pros

It's incredibly userfriendly, requiring minimal keystrokes to complete tasks. The coach assigned to us was amazing, working through all the issues we encountered during the program rollout.

Cons

For corrective actions it would be preferable if we didn't have to complete the entire data sheet before entering CAs.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 500+ employees

More than a year

5.0
December 2020

Red Zone production system review

Pros

Redzone is feature rich, constantly improving, and provides excellent reporting capabilities.

Cons

The cost is high and operational process improvements must be made to utilize it most effectively.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

M

Mark

Food Production, 51-100 employees

More than a year

5.0
February 2020

Maximize efficiency

Pros

Redzone is a fantastic tool for promoting competition among employees. We're always striving to beat each hour and the previous shift, and the real time productivity tracking shows us how we're performing, allowing me to identify areas where we can improve.

Cons

It has some glitches. To be fair it could be the sensors rather than the program but it can be frustrating when it stops working and takes time to get back online.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10