
Redzone Reviews
Total 170 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars88%
4
Stars12%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chris
Food & Beverages, 500+ employees
Less than a year
“Redzone is helping us pick up speed and make real progress
Pros
I really appreciated the support from my Redzone Coach in building the necessary momentum for full adoption by our site team. Its often challenging to generate enthusiasm for these deployments, but our coach was skilled at encouraging participation from resistant employees.
Cons
The only downside is that its only available on iOS and theres no desktop interface.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
7
saranlak
Food Production, 51-100 employees
Less than 6 months
“Thrilled to have Redzone compliance in Thailand!
Pros
I appreciate how Redzone allows me to set up triggers for checks. These triggers can be programmed automatically and accurately based on downtime events. It helps us identify the reasons for losses and greatly aids in further improvement.
Cons
I really enjoy the Redzone training and there's nothing I dislike. The only challenge my team faced was using both paper and Redzone for recording checks which created duplicated work. However this will be phased out once we fully implement the system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gary
Food Production, 101-500 employees
Less than a year
“Redzone shows us exactly where we're losing time in production
Pros
I value the ability to track downtime and monitor line performance.
Cons
Locating the sensors can sometimes be challenging for us which is frustrating.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Leida
Food & Beverages, 51-100 employees
More than a year
“Couldn't ask for better support
Pros
The support team at Redzone absolutely killed it during the implementation process. They were there for every question and hiccup, making sure we got up and running without a hitch. Honestly, having that level of support made a huge difference for us.
Cons
Here's the thing about Redzone: people won't fully jump on board until they see what it can do for them. Once they realize how much easier their work can get with this tool, it's like a lightbulb moment, and everyone's all in. It's just about getting over that initial hump.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nadeeka
Food & Beverages, 101-500 employees
Less than 6 months
“Truly an all-in-one solution for our needs
Pros
The software provides a comprehensive solution for all compliance needs in a single location. Managing compliance and tracking reports is simple and user-friendly. The coach was professional and knowledgeable, and I would definitely recommend the software to others.
Cons
The forms lack a logical option which would be beneficial for us in some cases.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aurora
Food & Beverages, 101-500 employees
Less than a year
“Making big strides toward going paperless
Pros
Redzones assistance in going paperless will save us time and provide real time floor tracking.
Cons
Theres a lot to learn, and I believe additional training from experts would have been helpful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Pourichaya
Food Production, 51-100 employees
Less than 6 months
“We're well on our way to a paper-free workflow
Pros
Redzone has helped us transition to a paperless system. The operators find it easy to input data such as machine downtime and scheduled checks for the production line. As supervisors we have complete visibility of all the lines and the quality dashboard allows us to manage by exception. I can easily identify any failed or warning checks and understand why they occurred and what actions were taken. Before using Redzone these practices were time consuming both in data entry and review.
Cons
We need to purchase more ipads. It would save us a lot of money if the system could be accessed through Windows or Android devices.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
panya
Food Production, 51-100 employees
Less than 6 months
“Redzone compliance is helping cut our paper usage significantly
Pros
The compliance module has helped us reduce the use of paper on the production line. We can now easily search for checks and filter them by line, date and production.The data entry process is incredibly easy, ensuring that operators perform checks at the right time and enter accurate information.
Cons
Learning and mastering compliance takes time, especially when creating datasheets. However, once done correctly it makes tracking and monitoring production line paperwork really easy for us.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tipparut
Food Production, 51-100 employees
Less than 6 months
“Redzone is a game-changer
Pros
Realtime data tracking! We can now monitor the performance of the entire factory from our iPads. The app Is simple and we can easily manage new users and products through the admin app. We no longer need to manually record downtime and Redzone saves us more time allowing us to focus on reducing it.
Cons
The initial setup was confusing. We encountered issues with assets, asset types and locations. However everything started to make sense as we began using the system. It took some time to get used to and required adjustments to fine-tune it to our needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
montawee
Food Production, 51-100 employees
Less than 6 months
“Meetings run smoother and faster with Redzone
Pros
The app truly gives our frontline operators a voice. They can comment, take photos and record videos of any downtime issues. We can also create actions based on downtime. The information is accessible to everyone and as a supervisor I can oversee all my lines and manage them easily. The coaching provided was excellent and the practice week sessions helped us understand the system better preparing us for the actual coaching.
Cons
Currently, we're in the GMT +8 timezone, so if we have any support-related questions, we have to wait until the afternoon for feedback. It would be great if they had a support office in the Far East.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Erica
Machinery, 51-100 employees
Less than a year
“We approve this software!
Pros
I appreciate that this platform allows us to see our production and facilitates communication with the shop floor.
Cons
Redzone has very few flaws, and it's even easy for non-tech-savvy people to use effortlessly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
wei
Food Production, 51-100 employees
Less than a year
“Spiced things up in our spice production
Pros
We no longer rely on pen and paper to record downtime data. With Redzone, we can easily access live data and the data center making it effortless to review past production runs or shift reports.
Cons
We hope to have voice input in the messaging functions. Additionally, when we initially set up the system, it took some time to understand how the data was related, and we had to make several adjustments.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Phadtanapong
Food & Beverages, 51-100 employees
Less than 6 months
“Really boosts efficiency
Pros
Redzone can help us improve line efficiency. I can now see the actual line capacity, allowing for better planning and line balancing by allocating the appropriate number of people. Redzone helps us reduce loss time.
Cons
I would love to use Redzone on Android devices or my laptop, but it's only available on iOS devices. This means we need to order more iPads, which increases the cost.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
kavil
Food Production, 51-100 employees
Less than 6 months
“Redzone has made a huge impact for us here in Thailand
Pros
I think it is pretty simple and user friendly. It's easy to navigate and supports multiple languages. The real time data enables quicker decision making helping us react promptly to reduce downtime.
Cons
Initially, we had limited knowledge of how the downtime codes, product groups, and manufacturing types would appear in Redzone, so we simply submitted the master data. It took a few days to get used to and understand how everything was related. However, the support team was excellent in helping us re-upload everything.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Juliel
Food Production, 101-500 employees
More than a year
“Essential tool for our day-to-day work
Pros
Redzone makes navigating tasks and communicating a breeze, whether you're chatting with the entire plant or just a specific individual. It's a real game-changer for streamlining teamwork and ensuring everyone stays on the same page, no confusion, no hassle, just smooth communication.
Cons
The system often logs out, requiring a sign in, and sometimes we need to reset it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
uttam
Food Production, 51-100 employees
Less than a year
“Every food production facility could benefit from Redzone
Pros
Redzone provides me with insights into line performance and allows me to oversee the reasons for line downtime. I can easily react to the data and make necessary adjustments through my team to resolve any issues.
Cons
On some products the admins who set up the run rate differ from the plan, resulting in data showing more than 120% performance which isn't realistic.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Viktoja
Food Production, 101-500 employees
Less than a year
“Perspective from a dispatch lead on using Redzone
Pros
I find the Redzone software extremely simple as it simplify downtime tracking. We no longer rely on pen and paper. Making adjustments is easy, and the data is readily accessible.
Cons
There are spots in the warehouse where I cant receive a WiFi signal and sometimes the sensors can be misleading, leading to incorrect information display.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Noe
Health, Wellness and Fitness, 101-500 employees
More than a year
“Redzone keeps delivering
Pros
What I love the most about Redzone is how it empowers frontline workers. I've been involved in two Redzone launches and for both sites.It has made our jobs easier. It provides structure to organizations and fosters a culture of coaching employees and helping them grow professionally.
Cons
One minor drawback I have experienced with Redzone is occasional app bugs, but they are quickly addressed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tennille
Food Production, 101-500 employees
Less than a year
“Great tool that's easy to rely on
Pros
Implementing Redzone was surprisingly simple and the user-friendly interface made the transition even easier. The Redzone coaches were the real MVPs, though. Their professionalism and deep knowledge of both the software and manufacturing processes made the whole experience feel effortless. Big props to their team for making us feel so supported!
Cons
I can't think of any cons. Redzone offers a great product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David
Printing, 51-100 employees
Less than a year
“Redzone consistently brings great results
Pros
The biggest impact was the structured downtime recording which sensitized us to the importance of stopping machines for valid reasons. Improved communication between departments and shifts was another major benefit. Overall, Redzone is the easiest software for employees at every level. Integration was easy, and everyone quickly adapted to it.
Cons
Like any integration with new software, there are challenges but the support team and coach were very responsive to all of our queries.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10