
AdCreative.ai Reviews
Total 23 reviews
1.1
All reviews are from verified customers
Rating Distribution
5
Stars0%
4
Stars0%
3
Stars0%
2
Stars13%
1
Stars87%
Satisfaction score
Ease of use
2
Value for money
1
Customer Support
1
Functionality
1
Pascal van Doesburg
Celestial Orb, 1-10 employees
Free Trial
“Scam company
Pros
you are a complete scam
Cons
you are a complete scam
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Mark Ginat
FRENZY, 1-10 employees
Free Trial
“SCAM CHARGES - BEWARE!
Pros
There are none
Cons
THEY JUST TAKE THE MONEY AND NEVER REFUND IT. STAY AWAY!
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
NANA
N/A, 500+ employees
Less than 6 months
“AdCreative.ai Is a Full-Blown Scam – $1,125 Stolen Without Consent, Notification, or Accessss practices.
Pros
Absolutely nothing. The entire experience was a scam from start to finish. There’s not a single thing I could recommend about this platform.
Cons
Everything. They charged my card $1,125 without any consent, invoice, email, or warning. I never used the platform after the trial, yet they continued billing me silently. No communication, no transparency, no access to invoices, and no way to cancel. The entire setup feels deliberately deceptive — a textbook example of predatory and fraudulent business practices.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Matteo
Facilities Services, 51-100 employees
Less than a year
“Worst experience I have had with a company
Pros
Their customer service is awful. So take my advice and stay far away from this company.
Cons
When we complain about bugs, they closed our account, steal our credits and blocked us from contacting support. Just pathetic!
Rating Distribution
Ease of use
2
Value for money
1
Customer Support
1
Functionality
1
Karina
Accounting, 1-10 employees
Less than 6 months
“Not honest about payment issues
Pros
It seems like a good software but it is way too complicated for what I need.
Cons
After the free trial I got a message saying they could not charge my credit card but they actually did and put me on the expensive $500/month plan. I had no idea I was being charged for 2 months and I didn't even use the app. Luckily I checked my card but they still refuse to refund me. It is clearly a marketing trick.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Wendy
Mental Health Care, 1-10 employees
Free Trial
“Never ever give them your card info
Pros
For now I have nothing good to say but it looks like it could be a great product.
Cons
I signed up for a 14-day free trial, but within days, they tried to charge my card $339. Luckily I was using a prepaid card that wasn't loaded. This felt like a scam, especially since I read the terms and it said no payment was required for 16 days yet they tried to charge immediately. Don't trust their marketing.
Rating Distribution
Ease of use
2
Value for money
1
Customer Support
1
Functionality
2
Dmitry
Marketing and Advertising, 1-10 employees
Free Trial
“Charged me without warning. They are scammers!
Pros
It has some good things which I noticed like nice templates for creating ads. Plus it offers a variety of options to choose from.
Cons
Their free trial was fraudulent. I canceled then a week later, I logged in to check for LinkedIn ad templates and they charged my card $339 without telling me. Even though they do not even have such a plan listed on their site.
Rating Distribution
Ease of use
2
Value for money
1
Customer Support
1
Functionality
2
Dinesh
Marketing and Advertising, 1-10 employees
Less than 6 months
“The trial they offered was a bait
Pros
The app has a great user interface and I find it really easy to use.
Cons
The creatives are not the best as they are pretty generic and templated. Plus they charged me for an annual subscription without even letting me know charges were coming.
Rating Distribution
Ease of use
4
Value for money
1
Customer Support
2
Functionality
1
Nicholas
Consumer Goods, 1-10 employees
Less than 6 months
“Save your money and don't get this
Pros
We can upload our logo and colors but that is about it. As it just creates repetitive ads no matter what we enter.
Cons
Do not buy this. I repeat do not buy this. The ad creatives are repetitive and useless. You can easily make something like that on Canva. But the worst part is they kept charging my card after I completely canceled. I failed to reach anyone at first but eventually, they said that they will refund me. So I removed my card info from their site, but still got charged until I had to cancel my card and get a new one.
Rating Distribution
Ease of use
2
Value for money
1
Customer Support
1
Functionality
1
Emily
Health, Wellness and Fitness, 11-50 employees
Less than 6 months
“Promised one thing, delivered another
Pros
At first I thought choosing it was a smart idea when I first heard about it. But I was way too wrong!
Cons
It was not at all intuitive at all and did not do what I expected it to.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
2
Jolandie
Marketing and Advertising, 1-10 employees
Free Trial
“Not a company I'd work with again
Pros
Honestly I cannot say there was anything in the software that I liked.
Cons
I signed up for the free trial but the software was really hard to use so I stopped using it. I tried to cancel but there were no clear instructions and I did not get a reminder email that my trial was ending. They charged my card so I contacted support but the response time was so slow. I am not impressed with all this at all. Now the question is will I get my refund in 7 days? Also I noticed they only respond to good reviews not the bad ones.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Meital
Marketing and Advertising, 1-10 employees
Less than 6 months
“Not great and support was worse
Pros
One thing that is cool about it is that I only have to write the copy and then just minutes later I have ads to choose from.
Cons
The ads it made were all pretty much the same no matter the context. I also got charged for extra credits even though I was not using mine. And when I tried to get a refund it turned out to be impossible.
Rating Distribution
Ease of use
4
Value for money
2
Customer Support
1
Functionality
4
Don
Transportation/Trucking/Railroad, 1-10 employees
Less than 6 months
“Charged me twice with no refund
Pros
Nothing really stood out to me after spending $2,148.75 in 60 days. Just a waste of time and money.
Cons
They have charged me $2,148.75 since February 29, 2024 and that too without a reason.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Jay
Marketing and Advertising, 1-10 employees
Less than 6 months
“Don't fall for this one
Pros
They kept charging me even after I canceled my account TWICE. Yes TWICE. It is nothing but just a third world country scam company.
Cons
Total con artists they are. They do not provide any real value and keep charging us even after we cancel. So avoid these scammers at any cost!
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Tilen
Retail, 11-50 employees
Less than 6 months
“Product is trash and the company is worse
Pros
We realized right from the first login that this product is not for us and would not meet our needs.
Cons
I did not like their billing process or the support.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Andreas
Photography, 1-10 employees
Free Trial
“Wouldn't pay a cent for this again
Pros
Nothing stands out to me because it is just an empty creativity app.
Cons
One word from my side WORST.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Jon Ander
Telecommunications, 11-50 employees
Less than 6 months
“Trial's a trap, plain and simple
Pros
It quickly creates ad designs but honeslty, I did not find them to be of high quality.
Cons
They tricked us into moving to higher plans to get more money out of us.
Rating Distribution
Ease of use
2
Value for money
1
Customer Support
1
Functionality
2
Remi
Real Estate, 1-10 employees
Free Trial
“Cannot believe they are still up
Pros
Was quite easy to log in to our account to get our banking information but nothing else. In short not recommended by me to anyone.
Cons
Stay away from them as they scam you with payments, claiming it's to verify accounts but they are definitely scamming you.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
caitlin
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
“Took my money without asking
Pros
They really hide their reviews well across social platforms like Facebook, Reddit and Twitter. If you look up Australian Business podcasts you will find a lot of reviews about this company from victims across multiple platforms. So beware!
Cons
No invoices were emailed, no notice of subscription or cancellation. Customer service won't respond unless you threaten them and they lie about refunds that never happen. I recommend checking out YouTube, Reddit and Facebook for more details about this.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Anonymous
Human Resources, 11-50 employees
Less than 6 months
“Scammers, Scammers, Scammers!
Pros
I find the product okay to use but the lack of service and honesty makes it not worth it.
Cons
This company is a scam. Check out Reddit to see all the people who have been ripped off by them. Sadly they got investor money even though they are a completely fraudulent company, just trying to steal peoples credit card info and charge them even after accounts are canceled. I would suggest stay far away.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1