Total 23 reviews

1.1

All reviews are from verified customers

Rating Distribution

5

Stars

0%

4

Stars

0%

3

Stars

0%

2

Stars

13%

1

Stars

87%

Satisfaction score

Ease of use

2

Value for money

1

Customer Support

1

Functionality

1

PVD

Pascal van Doesburg

Celestial Orb, 1-10 employees

Free Trial

1.0
December 2025

Scam company

Pros

you are a complete scam

Cons

you are a complete scam

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

MG

Mark Ginat

FRENZY, 1-10 employees

Free Trial

1.0
October 2025

SCAM CHARGES - BEWARE!

Pros

There are none

Cons

THEY JUST TAKE THE MONEY AND NEVER REFUND IT. STAY AWAY!

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

N

NANA

N/A, 500+ employees

Less than 6 months

1.0
July 2025

AdCreative.ai Is a Full-Blown Scam – $1,125 Stolen Without Consent, Notification, or Accessss practices.

Pros

Absolutely nothing. The entire experience was a scam from start to finish. There’s not a single thing I could recommend about this platform.

Cons

Everything. They charged my card $1,125 without any consent, invoice, email, or warning. I never used the platform after the trial, yet they continued billing me silently. No communication, no transparency, no access to invoices, and no way to cancel. The entire setup feels deliberately deceptive — a textbook example of predatory and fraudulent business practices.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

M

Matteo

Facilities Services, 51-100 employees

Less than a year

1.0
March 2025

Worst experience I have had with a company

Pros

Their customer service is awful. So take my advice and stay far away from this company.

Cons

When we complain about bugs, they closed our account, steal our credits and blocked us from contacting support. Just pathetic!

Rating Distribution

Ease of use

2

Value for money

1

Customer Support

1

Functionality

1

K

Karina

Accounting, 1-10 employees

Less than 6 months

1.0
February 2025

Not honest about payment issues

Pros

It seems like a good software but it is way too complicated for what I need.

Cons

After the free trial I got a message saying they could not charge my credit card but they actually did and put me on the expensive $500/month plan. I had no idea I was being charged for 2 months and I didn't even use the app. Luckily I checked my card but they still refuse to refund me. It is clearly a marketing trick.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

W

Wendy

Mental Health Care, 1-10 employees

Free Trial

1.0
December 2024

Never ever give them your card info

Pros

For now I have nothing good to say but it looks like it could be a great product.

Cons

I signed up for a 14-day free trial, but within days, they tried to charge my card $339. Luckily I was using a prepaid card that wasn't loaded. This felt like a scam, especially since I read the terms and it said no payment was required for 16 days yet they tried to charge immediately. Don't trust their marketing.

Rating Distribution

Ease of use

2

Value for money

1

Customer Support

1

Functionality

2

D

Dmitry

Marketing and Advertising, 1-10 employees

Free Trial

1.0
December 2024

Charged me without warning. They are scammers!

Pros

It has some good things which I noticed like nice templates for creating ads. Plus it offers a variety of options to choose from.

Cons

Their free trial was fraudulent. I canceled then a week later, I logged in to check for LinkedIn ad templates and they charged my card $339 without telling me. Even though they do not even have such a plan listed on their site.

Rating Distribution

Ease of use

2

Value for money

1

Customer Support

1

Functionality

2

D

Dinesh

Marketing and Advertising, 1-10 employees

Less than 6 months

1.0
September 2024

The trial they offered was a bait

Pros

The app has a great user interface and I find it really easy to use.

Cons

The creatives are not the best as they are pretty generic and templated. Plus they charged me for an annual subscription without even letting me know charges were coming.

Rating Distribution

Ease of use

4

Value for money

1

Customer Support

2

Functionality

1

N

Nicholas

Consumer Goods, 1-10 employees

Less than 6 months

1.0
June 2024

Save your money and don't get this

Pros

We can upload our logo and colors but that is about it. As it just creates repetitive ads no matter what we enter.

Cons

Do not buy this. I repeat do not buy this. The ad creatives are repetitive and useless. You can easily make something like that on Canva. But the worst part is they kept charging my card after I completely canceled. I failed to reach anyone at first but eventually, they said that they will refund me. So I removed my card info from their site, but still got charged until I had to cancel my card and get a new one.

Rating Distribution

Ease of use

2

Value for money

1

Customer Support

1

Functionality

1

E

Emily

Health, Wellness and Fitness, 11-50 employees

Less than 6 months

2.0
May 2024

Promised one thing, delivered another

Pros

At first I thought choosing it was a smart idea when I first heard about it. But I was way too wrong!

Cons

It was not at all intuitive at all and did not do what I expected it to.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

2

J

Jolandie

Marketing and Advertising, 1-10 employees

Free Trial

1.0
May 2024

Not a company I'd work with again

Pros

Honestly I cannot say there was anything in the software that I liked.

Cons

I signed up for the free trial but the software was really hard to use so I stopped using it. I tried to cancel but there were no clear instructions and I did not get a reminder email that my trial was ending. They charged my card so I contacted support but the response time was so slow. I am not impressed with all this at all. Now the question is will I get my refund in 7 days? Also I noticed they only respond to good reviews not the bad ones.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

M

Meital

Marketing and Advertising, 1-10 employees

Less than 6 months

2.0
May 2024

Not great and support was worse

Pros

One thing that is cool about it is that I only have to write the copy and then just minutes later I have ads to choose from.

Cons

The ads it made were all pretty much the same no matter the context. I also got charged for extra credits even though I was not using mine. And when I tried to get a refund it turned out to be impossible.

Rating Distribution

Ease of use

4

Value for money

2

Customer Support

1

Functionality

4

D

Don

Transportation/Trucking/Railroad, 1-10 employees

Less than 6 months

1.0
May 2024

Charged me twice with no refund

Pros

Nothing really stood out to me after spending $2,148.75 in 60 days. Just a waste of time and money.

Cons

They have charged me $2,148.75 since February 29, 2024 and that too without a reason.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

J

Jay

Marketing and Advertising, 1-10 employees

Less than 6 months

1.0
April 2024

Don't fall for this one

Pros

They kept charging me even after I canceled my account TWICE. Yes TWICE. It is nothing but just a third world country scam company.

Cons

Total con artists they are. They do not provide any real value and keep charging us even after we cancel. So avoid these scammers at any cost!

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

T

Tilen

Retail, 11-50 employees

Less than 6 months

1.0
April 2024

Product is trash and the company is worse

Pros

We realized right from the first login that this product is not for us and would not meet our needs.

Cons

I did not like their billing process or the support.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

A

Andreas

Photography, 1-10 employees

Free Trial

1.0
April 2024

Wouldn't pay a cent for this again

Pros

Nothing stands out to me because it is just an empty creativity app.

Cons

One word from my side WORST.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

JA

Jon Ander

Telecommunications, 11-50 employees

Less than 6 months

1.0
April 2024

Trial's a trap, plain and simple

Pros

It quickly creates ad designs but honeslty, I did not find them to be of high quality.

Cons

They tricked us into moving to higher plans to get more money out of us.

Rating Distribution

Ease of use

2

Value for money

1

Customer Support

1

Functionality

2

R

Remi

Real Estate, 1-10 employees

Free Trial

1.0
March 2024

Cannot believe they are still up

Pros

Was quite easy to log in to our account to get our banking information but nothing else. In short not recommended by me to anyone.

Cons

Stay away from them as they scam you with payments, claiming it's to verify accounts but they are definitely scamming you.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

C

caitlin

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

1.0
March 2024

Took my money without asking

Pros

They really hide their reviews well across social platforms like Facebook, Reddit and Twitter. If you look up Australian Business podcasts you will find a lot of reviews about this company from victims across multiple platforms. So beware!

Cons

No invoices were emailed, no notice of subscription or cancellation. Customer service won't respond unless you threaten them and they lie about refunds that never happen. I recommend checking out YouTube, Reddit and Facebook for more details about this.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

A

Anonymous

Human Resources, 11-50 employees

Less than 6 months

1.0
March 2024

Scammers, Scammers, Scammers!

Pros

I find the product okay to use but the lack of service and honesty makes it not worth it.

Cons

This company is a scam. Check out Reddit to see all the people who have been ripped off by them. Sadly they got investor money even though they are a completely fraudulent company, just trying to steal peoples credit card info and charge them even after accounts are canceled. I would suggest stay far away.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1