Total 6 reviews

3.7

All reviews are from verified customers

Rating Distribution

5

Stars

33%

4

Stars

33%

3

Stars

17%

2

Stars

0%

1

Stars

17%

Satisfaction score

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

A

Andrew

Non-Profit Organization Management, 500+ employees

More than a year

5.0
August 2024

Works the best!

Pros

Like with any software the initial pitch always sounds great and the challenges seem minor. But with Campaigner everything they promised has been spot on. Not only did they guide us through onboarding but they also invested time in training, helping us bring even our most complex automations to life. They have truly helped modernize our service and give us the tools to match the generosity of our amazing donors.

Cons

My only suggestion would be to add translation capabilities to the software. However we have managed to work around this fairly easily.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jonathan

Real Estate, 11-50 employees

More than a year

4.0
December 2023

Decent software

Pros

I have not been using it for long but it has allowed me to automate our email marketing efforts.

Cons

One thing I noticed is that it's missing email marketing features needed for large global enterprises.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

7

S

Sarah

Research, 1-10 employees

Less than a year

3.0
August 2023

Not sure yet

Pros

I personally find it perfect for mid-sized businesses, using AI to send personalized emails to a large customer base.

Cons

There is no free version of this software unlike many others which I did not like and the technical support is very terrible.

Rating Distribution

Ease of use

7

Value for money

3

Customer Support

8

Functionality

5

J

Jennifer

Entertainment, 11-50 employees

Less than a year

5.0
April 2023

Provides the best support

Pros

What I love most about Campaigner is its reliability. The campaigns have consistently been successful and productive, with no issues of ending up in spam folders. Also customer service is always available and the product is easy to set up and use. The dashboard is user friendly too and it includes features like split testing and automation.

Cons

Well the product does not offer a free version or trial. The templates are also pretty rigid and not as customizable as I would like.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

M

Mark

Facilities Services, 1-10 employees

Free Trial

1.0
March 2023

It's a scam

Pros

I didn't find anything to like about it as we were never able to actually use our account.

Cons

There is nothing to comment on as I mentioned before we never had access to the account.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

A

Abhishek

Market Research, 51-100 employees

Less than 6 months

4.0
January 2023

Top email marketing tool available

Pros

It is very easy to use. Plus the automation and autoresponder features really make it stand out from other options. And it integrates smoothly with social media making everything even more seamless.

Cons

The customer support is simply the worst. As they don't respond quickly even when it comes to making changes to subscription plans.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

3

Functionality

7