Mid-Market, 51-100 employees
“great tool for social media”
Pros
It is very easy to use when it comes to managing social media. I love how professional it looks and the basic features are really flexible and user friendly.
Cons
The reporting options feel limited to me and updates come around really slowly which can be frustrating.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
7
Enterprise, 500+ employees
“Basic search functionality”
Pros
The interface is simple and the features are pretty basic which is perfect for my stakeholders. It's really easy for everyone to use without any confusion.
Cons
The simplicity of it all means the insights aren't that great. Honestly you could probably get similar results just by doing a quick Google or Twitter search.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
5
Functionality
5