Last Updated
Overview
Coosto helps marketing and customer service teams manage social media from one platform with tools for scheduling, engagement, and reporting. While the deeper customization for analytics reports could use some updates, Coosto software provides real-time insights and a unified inbox, which makes daily workflows more efficient and connected.
Overall Rating
Based on 2 users reviews
3.5
Rating Distribution
Positive
50%
Neutral
50%
Negative
0%
Starting Price
Custom
Coosto Specifications
- Social Media Management
- Content Management
- Analytics And Reporting
- Alerts/Notifications
What Is Coosto?
Coosto is a social media management platform that helps businesses schedule, publish, and track content. The platform specializes in real-time engagement and reporting across multiple platforms. Coosto features include content planning, performance analytics, and social listening, which make it ideal for industries, such as marketing, customer service, and PR teams, looking to simplify their operations and improve efficiency. With its powerful analytics and automation, Coosto software is a reliable tool for businesses looking to improve their social media strategies.
Coosto Pricing
Coosto cost based on the number of users, integrations, and additional features. The offered plans include:
For Small Businesses and Startups:
- Essential Plan: Starting at $249/month
For Growing Teams:
- Growth Plan: Starting at $299/month
For Advanced Features:
- Pro Plan: Starting at $349/month
Disclaimer: The pricing is subject to change.
Coosto Integrations
Coosto supports integration with multiple platforms and services, such as:
- Salesforce
- ChatGPT
- Google Analytics
Who Is Coosto For?
Coosto is ideal for businesses in various industries, including:
- Marketing agencies
- Customer service teams
- PR firms
- E-commerce brands
Is Coosto Right For You?
Coosto works well for businesses looking to simplify social media management. With features like real-time social listening and automated reporting, marketing, customer service, and PR teams can easily track performance and engage with their audience. The platform also prioritizes security and data compliance, enabling businesses to focus on growing their brand with confidence without any safety concerns. For teams looking to improve their social media strategies, Coosto is a dependable choice.
Still unsure whether Coosto is the right fit for you? Contact our support team at (661) 384-7070 for further guidance.
Coosto Features
All-In-One Social Media Inbox
The ‘Engage’ feature brings together customer interactions from social media, messaging platforms, and live chats into one easy-to-manage inbox. This feature lets businesses quickly respond to inquiries while keeping everything organized. By combining all communication channels, businesses can improve efficiency and provide a smooth customer experience.
Smart Social Media Planner
The ‘Smart Social Media Planner’ helps businesses schedule and publish content across platforms. Posts can be planned for consistent engagement with the audience. Performance insights allow businesses to adjust strategies, maximizing reach and optimizing content for better results.
AI-Powered Content Discovery Engine
Coosto’s ‘Discover’ tool uses AI to help businesses find trending content relevant to their industry and audience. It scans real-time data to suggest fresh content ideas, ensuring businesses stay up-to-date and create content that resonates with followers. This feature helps keep content relevant and timely.
Comprehensive Online Media Monitor
The ‘Listen’ feature monitors online mentions of a brand and industry across social media. It also provides insights into how content is being received and highlights trending topics. By tracking these conversations, businesses can refine their strategies, improving brand visibility and engagement.
Intelligent Reporting Tool
The ‘Report’ tool offers detailed analytics and live dashboards to measure social media performance. Businesses can track metrics like engagement, reach, and conversions to understand content effectiveness. This data helps businesses make informed decisions and continuously improve social media strategies.
Pros And Cons of Coosto
Pros
Efficient message handling with automatic labeling
Powerful search and customizable reporting
Intuitive and user-friendly interface for multi-channel management
Cons
Limited integration with some platforms may require workarounds
Occasional delays in customer support responses
Coosto Reviews
Total 2 reviews
3.5
All reviews are from verified customers
Rating Distribution
5
Stars0%
4
Stars50%
3
Stars50%
2
Stars0%
1
Stars0%
Share your experience
Mid-Market, 51-100 employees
“great tool for social media”
Pros
It is very easy to use when it comes to managing social media. I love how professional it looks and the basic features are really flexible and user friendly.
Cons
The reporting options feel limited to me and updates come around really slowly which can be frustrating.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
7
Enterprise, 500+ employees
“Basic search functionality”
Pros
The interface is simple and the features are pretty basic which is perfect for my stakeholders. It's really easy for everyone to use without any confusion.
Cons
The simplicity of it all means the insights aren't that great. Honestly you could probably get similar results just by doing a quick Google or Twitter search.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
5
Functionality
5
Frequently Asked Questions
Does Coosto have a mobile app?
Yes, Coosto offers a mobile app for both Android and iOS devices.
What types of pricing plans does Coosto offer?
Coosto pricing starts at $249/month for the Essential Plan, $299/month for the Growth Plan, and $349/month for the Pro Plan.
What level of support does Coosto offer?
Coosto offers phone support, email/help desk, chat, knowledge base, and FAQs/forums.
Does Coosto offer an API?
Yes, Coosto provides an API.
What language does Coosto support?
Coosto supports English, Spanish, and Dutch languages.
Who are the typical users of Coosto?
The typical users of Coosto software include freelancers, PR firms, marketing teams, and HR professionals.
What other apps does Coosto integrate with?
Coosto seamlessly integrates with ChatGPT, Google Analytics, and Salesforce.