Kaila E.
Non-Profit Organization Management, N/A employees
Less than 6 months
“super simple to use”
Pros
At first, I found the platform a little intimidating but once I spent some time with it, it became incredibly easy to use.
Cons
I honestly don't have any complaints at all-I love it. It's perfect.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Morgane G.
Restaurants, N/A employees
Less than 6 months
“Useful contact history and ad management”
Pros
One feature I really value is the ability to access a complete sending history for each contact. I also find the Google Ads management capabilities very useful.
Cons
On the downside, we can't attach files to our email campaigns with our current offers based on the company's visual template and a lot of options are still unavailable in the basic version.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Nicole G.
Consumer Goods, N/A employees
Less than a year
“quick setup and familiar workflow”
Pros
Setting everything up was simple for me and I felt comfortable with the layout almost immediately because it followed a familiar and conventional structure.
Cons
One issue I ran into was that it was sending duplicate emails.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Computer Software, N/A employees
Free trial
“powerful email campaign tools”
Pros
I like that it provides user-friendly email marketing features through a clean and simple interface. With it, I can easily create, manage and track email campaigns without unnecessary complications.
Cons
A drawback for some users is it's pricing structure.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marcel H.
Marketing and Advertising, N/A employees
More than a year
“polished campaigns and tracking”
Pros
Building a professional-looking campaign is simple with the drag-and-drop editor. All your contacts stay organized in one place and you can clearly see who opened the campaign.
Cons
We really haven't run into any downsides. It feels very well developed and you can even add HTML if needed.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Retail, N/A employees
More than a year
“ahead in email design”
Pros
Back when most email builders still felt frustrating and awkward, it was already setting the pace with its drag-and-drop email design interface. That made it really simple to build attractive emails and campaigns without a lot of hassle. They've kept improving the editor over time and have continued to stay ahead of competing platforms.
Cons
At first, the automation workflows weren't as developed as what some competitors offered. Since then though, they've made major improvements to both the automation features and the interface and that gap has largely been addressed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Computer Software, N/A employees
Less than 6 months
“handy tool for email campaigns”
Pros
Using this software has been easy and it lets us send and schedule bulk emails for our marketing campaigns without much hassle. Copying existing campaigns and making changes is also simple thanks to the campaign editor.
Cons
The segmentation features still need some work. It can be difficult to build segments properly and make sure there isn't any overlap between certain lists.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bishal D.
Computer Software, N/A employees
Less than a year
“Its templates save time!!!”
Pros
it has been my go-to for a lot of clients who don't need a server but still need reliable email services. Setting up templates and sending emails is really easy and I don't have to deal with configuring any SMTP servers.
Cons
It works well overall but the cost can climb pretty quickly if the subscriber list grows or isn't managed carefully.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Joel B.
Religious Institutions, N/A employees
Less than a year
“drag-and-drop email builder”
Pros
The click-and-drag tools are probably my favorite part especially paired with the recommended templates. They make putting together polished emails really simple.
Cons
Every now and then, editing an email slows down or lags a bit which can get frustrating.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Tre H.
Professional Training & Coaching, N/A employees
Less than 6 months
“user-friendly and client-focused”
Pros
My experience getting started with this software was very positive because it felt easy to use from the beginning. I didn't need any technical expertise to make it work for my business and I found the client engagement features especially useful for staying in touch regularly. I also think the pricing is quite affordable.
Cons
One thing that could be better is the design and template selection since the options are pretty limited and there isn't much room to customize them.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Emin Z.
Computer Software, N/A employees
More than a year
“powerful email design and insights”
Pros
For me, launching campaigns is very easy, from importing email lists to designing the emails themselves. I also find the reporting and analytics screens genuinely useful after campaigns are sent. The integrations with tools like WooCommerce, Shopify, Canva and others are another major advantage.
Cons
The interface still has room for improvement. The working area feels a little cramped because of the menu and it would be better if it offered a full-screen option, similar to the email template design screen.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
LaMeshia C.
Marketing and Advertising, N/A employees
More than a year
“more powerful than before”
Pros
When I first used it for email marketing, I had a really positive experience. I already liked earlier versions of the platform years ago and I think it has improved significantly since then. Although I've moved on to other solutions, I still recognize how much more capable and polished it has become.
Cons
I just can't get into the beta versions that are available now.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Music, N/A employees
Less than 6 months
“free start with great email marketing”
Pros
One of the biggest advantages for me is that I was able to get started without spending any money.
Cons
it's email marketing features are really good and work well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joseph Junior K.
Computer Software, N/A employees
More than a year
“Efficient email campaign setup”
Pros
Importing contact files is very convenient in my experience and I appreciate how quickly the emails are sent once everything is uploaded.
Cons
Getting started can be a bit tough because the setup is somewhat complicated and the plans are expensive.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
ibrahim A.
E-Learning, N/A employees
Less than a year
“automation and wordpress integration”
Pros
What I appreciate most is the email automation and scheduling functionality. I also found it very easy to integrate with my WordPress website.
Cons
The only thing I didn't like is that incoming emails are not received instantly.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Lloyd G.
Pharmaceuticals, N/A employees
More than a year
“clean email design workflow”
Pros
Designing simple yet visually appealing emails takes very little time for me and reusing them is just as easy. Even if I switched to another email platform, I would probably continue using this one for its design capabilities.
Cons
It still doesn't connect with our CRM which would have made automated emails and funnel setup a lot simpler.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Katie B.
Retail, N/A employees
Less than a year
“templates for every campaign”
Pros
The ready-made templates have been a huge benefit for our team. We use them for newsletters, promotions event announcements, reminders, transactional emails and much more. We were able to get everything running quickly without having to design anything from scratch and we also appreciate how easily it connects with most major software platforms.
Cons
There is not much to complain about overall. Every now and then we run into a small bug, usually on the sign-in page or in the reporting section.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Robert B.
Restaurants, N/A employees
More than a year
“campaign live in minutes”
Pros
Setting everything up was incredibly easy for us and we had our first campaign running within just a few minutes.
Cons
At the beginning, importing our contacts took a little longer than expected but that was on us because we didn't follow the instructions properly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brittani C.
Mental Health Care, N/A employees
More than a year
“simple and user friendly”
Pros
I find the platform simple to use and very user-friendly overall.
Cons
I just wish more features were accessible.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
6
Functionality
6
Maryann W.
Real Estate, N/A employees
More than a year
“customizable templates are fantastic”
Pros
As a small business owner, I found the setup process simple and easy. My favorite feature is the customizable templates which have been incredibly valuable for creating professional-looking campaigns.
Cons
Things got frustrating once they began restricting features and charging extra for custom templates and other options.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10