Overall Rating
4.6
18 Reviews
Rating Distribution
5
(12)
4
(5)
3
(1)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Overall Rating
4.6
18 Reviews
Rating Distribution
5
(12)
4
(5)
3
(1)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Filters
Industry
Provider Size
Time Used
Fast way of communication
Fast way of communication
Pros
It is easy to create email campaigns, content and all. I like the templates that they offer and how easy it is to just drag and drop and make things the way you like it for your customers. I can schedule my emails to go out at a certain time and day. I thoroughly enjoy creating emails. It is fun and easy to use.
Cons
No complaints as such. Would like to have more templates to choose from, and stock images as well.
Ease of use
9
Value for money
8
Customer Support
10
Functionality
8
Momoko
Sabai Thai Spa, 51-200 employees employees
Oct 05, 2019
Hangs a lot
Hangs a lot
Pros
It is quick and easy. Creating emails, updating contacts and viewing reports are all so easy to do.
Cons
I can’t randomly edit the text boxes. I have noticed a lot of bugs in MailChimp. Fifty percent of the time when I send a test email, it takes almost over an hour for it to actually go.
Ease of use
7
Value for money
6
Customer Support
8
Functionality
7
Elizabeth
Palmetto Dunes POA, 51-200 employees employees
Oct 03, 2019
Useful tool
Useful tool
Pros
Easy to customize emails. Offers email templates. Drag and drop facility. Simple design. Easy to learn. Fun to use. I’ve had a positive experience with this tool and have no intention of using any other software for emails. A very useful tool.
Cons
The free version has a few limitations which at times gets quite frustrating, like when we are unable to re add contacts to an audience.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Lucy
Cognition Education, 11-50 employees employees
Oct 02, 2019
Great software!
Great software!
Pros
I am very pleased with what Mailchimp has offered, all the features are amazing, and I really enjoy using it. The emails can be created easily, by the drag and drop feature. They have email templates as well. It is a great tool and I would recommend using it.
Cons
A bit complicated to operate for someone who is not a tech/business person. They can make it a bit more user-friendly.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Allyssa
Falls Baptist Church, 11-50 employees employees
Sep 25, 2019
Good free Email Software
Good free Email Software
Pros
It is a great tool, plus its free, which makes it much better. It fits right into my budget. It makes my emails look professional and helps me create those emails quite effortlessly.
Cons
Trying to find the email that has been removed can be a bit hard sometimes.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
John
Second Baptist Church, 2-10 employees employees
Sep 11, 2019
Mailchimp
Mailchimp
Pros
This software is literally a life saver. It helps you save a lot of your time. We use it for our church to keep everyone updated with whatever is going on, events etc. It has this great feature to schedule the emails to be sent out at a specific time.
Cons
Takes a little while to figure out how things work. After that everything becomes very easy to do.
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Austin
EX Church, 2-10 employees employees
Aug 03, 2019
Simple and easy.
Simple and easy.
Pros
It’s not much of a hassle to create emails and send out email blasts. It is easy to learn and use. I enjoy creating emails with their drag and drop feature. It is very flexible. You can change the size, font, add colors and do a lot more.
Cons
It does not allow you to upload video clips directly to Mailchimp. Video uploading is a long process, as you first have to upload it on YouTube and then you add the link to Mailchimp.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Ann
Dreamcasters, 2-10 employees employees
Jul 25, 2019
Free Software
Free Software
Pros
Gmail doesn’t allow you to send out a lot of emails, so we got this. It is an incredible tool. It helps us send around 800 emails in one go just by a click. Designing emails is quite easy as well. Just a drag and drop thing. The moment we started using this tool, our lives have been a lot easier and we’ve jumped from start up to being a real organization.
Cons
It used to be completely free, but now they’ve added a paid plan to it, which is why they’ve taken some of the good email templates that I used before.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Jennifer
PS 31 PTA, 2-10 employees employees
Jul 23, 2019
Great tool.
Great tool.
Pros
It is a great tool, and the offers they have are really great. Previously I used their free version, and I really liked how much I was able to do. It covers all the important features and functionalities that I require.
Cons
It wasn’t easy to use before, but now they’ve improved.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Dara
Makers N Shakers, 1 employee employees
Jul 22, 2019
Great look.
Great look.
Pros
With this tool, I get a feeling of certainty and establishment. This tool has a great look especially for my small business. This tool has made communication with my patients a lot easier and professional. It is efficient, and whatever you create gives an expensive look to it.
Cons
It needs to improve their spam filters, it doesn’t seem to work right.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
9
Craig
Wellspring Chiropractic, 2-10 employees employees
Jul 16, 2019
Wonderful tool.
Wonderful tool.
Pros
It is perfect in every possible way. The interface is great. Designing and creating emails is easy and fun to do. It has many interesting features. This tool is quite versatile. Running emails through this tool is wonderful. My experience with it has been excellent.
Cons
I don’t think there’s any.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Lana
General Dynamics Information Technology, 10,000+ employees employees
Jul 16, 2019
No Regrets.
No Regrets.
Pros
The customer support team is great. They helped me learn how it worked and get things done. Now I am able to do all of it on my own. Creating email templates is so easy and without any hassle I am able to send out emails in a professional and user-friendly way.
Cons
None. I would recommend this software to everyone.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Amanda
Jonathan Adler, 51-200 employees employees
Jul 15, 2019
Has a free version.
Has a free version.
Pros
It has a free version as well as a paid version. It is the cheapest and best option for email marketing in my view. Helps you track all the email information and provides with an email campaign report which includes all the details of sent, opened, clicked etc.
Cons
The reports do not seem to be real-time accurate.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Pankaj
OATI, 501-1,000 employees employees
Jul 10, 2019
Professional Tool.
Professional Tool.
Pros
Creating and designing the Mailchimp newsletter is so easy, you just need to drag and drop and customize accordingly. The layouts are great and are interchangeable. It also allows you to include videos or gifs. It shows all the stats of who we sent the email to, who opened it, who clicked etc.
Cons
The contact list setting could be a bit tricky, and they could improve it. I was also unable to find a way to share my account with other members in my office.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Amber
WL, 11-50 employees employees
Jul 07, 2019
Great for email marketing.
Great for email marketing.
Pros
Mailchimp is a tool that grows with you or your company. They offer a free version first and when your list increases then they charge you for it. This is the most recommended tool when it comes to email marketing. The templates that they’ve provided are great. The emails can be created to look professional. They continuously keep on adding new features and functionalities to it. It is a valuable software.
Cons
It has a bit of a learning curve.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
7
Carma
E-learning, 2-10 employees employees
Jul 03, 2019
Mailchimp gets the job done.
Mailchimp gets the job done.
Pros
There are other brands as well out there, but they are way too expensive. Mailchimp has all the features that those products provide but with a better price. I am not someone who has an IT background much so for me getting a product and using it wasn’t that easy, but Mailchimp was very simple that I fell in love with it in just about one day. It has amazing email marketing features and functionalities.
Cons
I don’t really think of it as a con but it’s something that I least like and that is to build my own segments.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Marilyn "M.E."
Integrity University Marketing and Consulting, 2-10 employees employees
Jun 11, 2019
Review
Review
Pros
The price of this product is great, especially for someone who is starting off a small business. It is very easy to use. There are many email templates available that are easily modified into what you want it to be like. They do a lot without any extra charges for it. It is a reliable product.
Cons
None that I can currently think of, and yeah, it’s a great product and one should definitely go for it. It is pretty simple to use.
Ease of use
7
Value for money
9
Customer Support
8
Functionality
8
Anicasia
Global Lyme Alliance, 11-50 employees employees
Jun 06, 2019
Nurture your leads
Nurture your leads
Pros
Creating and setting up landing pages is quite easy with this tool. You can create personalized emails and nurture your leads with the help of it. It has been almost 2 years that we’ve been using Mailchimp and we yet are not disappointed by it. The templates are easy to design and creating campaigns is much easier. The price of this tool is also better in comparison to its competitors. It is completely free for those who have less than 2000 subscribers. When you cross the 2000 limit that’s when they start charging you.
Cons
The monkey badge does not stick to the emails until we upgrade our account.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Samuel
Uppermark Solutions Limited, 2-10 employees employees
Jun 02, 2019
Filters
Fast way of communication
Fast way of communication
Pros
It is easy to create email campaigns, content and all. I like the templates that they offer and how easy it is to just drag and drop and make things the way you like it for your customers. I can schedule my emails to go out at a certain time and day. I thoroughly enjoy creating emails. It is fun and easy to use.
Cons
No complaints as such. Would like to have more templates to choose from, and stock images as well.
Ease of use
9
Value for money
8
Customer Support
10
Functionality
8
Momoko
Sabai Thai Spa, 51-200 employees employees
Oct 05, 2019
Hangs a lot
Hangs a lot
Pros
It is quick and easy. Creating emails, updating contacts and viewing reports are all so easy to do.
Cons
I can’t randomly edit the text boxes. I have noticed a lot of bugs in MailChimp. Fifty percent of the time when I send a test email, it takes almost over an hour for it to actually go.
Ease of use
7
Value for money
6
Customer Support
8
Functionality
7
Elizabeth
Palmetto Dunes POA, 51-200 employees employees
Oct 03, 2019
Useful tool
Useful tool
Pros
Easy to customize emails. Offers email templates. Drag and drop facility. Simple design. Easy to learn. Fun to use. I’ve had a positive experience with this tool and have no intention of using any other software for emails. A very useful tool.
Cons
The free version has a few limitations which at times gets quite frustrating, like when we are unable to re add contacts to an audience.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Lucy
Cognition Education, 11-50 employees employees
Oct 02, 2019
Great software!
Great software!
Pros
I am very pleased with what Mailchimp has offered, all the features are amazing, and I really enjoy using it. The emails can be created easily, by the drag and drop feature. They have email templates as well. It is a great tool and I would recommend using it.
Cons
A bit complicated to operate for someone who is not a tech/business person. They can make it a bit more user-friendly.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Allyssa
Falls Baptist Church, 11-50 employees employees
Sep 25, 2019
Good free Email Software
Good free Email Software
Pros
It is a great tool, plus its free, which makes it much better. It fits right into my budget. It makes my emails look professional and helps me create those emails quite effortlessly.
Cons
Trying to find the email that has been removed can be a bit hard sometimes.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
John
Second Baptist Church, 2-10 employees employees
Sep 11, 2019
Mailchimp
Mailchimp
Pros
This software is literally a life saver. It helps you save a lot of your time. We use it for our church to keep everyone updated with whatever is going on, events etc. It has this great feature to schedule the emails to be sent out at a specific time.
Cons
Takes a little while to figure out how things work. After that everything becomes very easy to do.
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Austin
EX Church, 2-10 employees employees
Aug 03, 2019
Simple and easy.
Simple and easy.
Pros
It’s not much of a hassle to create emails and send out email blasts. It is easy to learn and use. I enjoy creating emails with their drag and drop feature. It is very flexible. You can change the size, font, add colors and do a lot more.
Cons
It does not allow you to upload video clips directly to Mailchimp. Video uploading is a long process, as you first have to upload it on YouTube and then you add the link to Mailchimp.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Ann
Dreamcasters, 2-10 employees employees
Jul 25, 2019
Free Software
Free Software
Pros
Gmail doesn’t allow you to send out a lot of emails, so we got this. It is an incredible tool. It helps us send around 800 emails in one go just by a click. Designing emails is quite easy as well. Just a drag and drop thing. The moment we started using this tool, our lives have been a lot easier and we’ve jumped from start up to being a real organization.
Cons
It used to be completely free, but now they’ve added a paid plan to it, which is why they’ve taken some of the good email templates that I used before.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Jennifer
PS 31 PTA, 2-10 employees employees
Jul 23, 2019
Great tool.
Great tool.
Pros
It is a great tool, and the offers they have are really great. Previously I used their free version, and I really liked how much I was able to do. It covers all the important features and functionalities that I require.
Cons
It wasn’t easy to use before, but now they’ve improved.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Dara
Makers N Shakers, 1 employee employees
Jul 22, 2019
Great look.
Great look.
Pros
With this tool, I get a feeling of certainty and establishment. This tool has a great look especially for my small business. This tool has made communication with my patients a lot easier and professional. It is efficient, and whatever you create gives an expensive look to it.
Cons
It needs to improve their spam filters, it doesn’t seem to work right.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
9
Craig
Wellspring Chiropractic, 2-10 employees employees
Jul 16, 2019
Wonderful tool.
Wonderful tool.
Pros
It is perfect in every possible way. The interface is great. Designing and creating emails is easy and fun to do. It has many interesting features. This tool is quite versatile. Running emails through this tool is wonderful. My experience with it has been excellent.
Cons
I don’t think there’s any.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Lana
General Dynamics Information Technology, 10,000+ employees employees
Jul 16, 2019
No Regrets.
No Regrets.
Pros
The customer support team is great. They helped me learn how it worked and get things done. Now I am able to do all of it on my own. Creating email templates is so easy and without any hassle I am able to send out emails in a professional and user-friendly way.
Cons
None. I would recommend this software to everyone.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Amanda
Jonathan Adler, 51-200 employees employees
Jul 15, 2019
Has a free version.
Has a free version.
Pros
It has a free version as well as a paid version. It is the cheapest and best option for email marketing in my view. Helps you track all the email information and provides with an email campaign report which includes all the details of sent, opened, clicked etc.
Cons
The reports do not seem to be real-time accurate.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Pankaj
OATI, 501-1,000 employees employees
Jul 10, 2019
Professional Tool.
Professional Tool.
Pros
Creating and designing the Mailchimp newsletter is so easy, you just need to drag and drop and customize accordingly. The layouts are great and are interchangeable. It also allows you to include videos or gifs. It shows all the stats of who we sent the email to, who opened it, who clicked etc.
Cons
The contact list setting could be a bit tricky, and they could improve it. I was also unable to find a way to share my account with other members in my office.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Amber
WL, 11-50 employees employees
Jul 07, 2019
Great for email marketing.
Great for email marketing.
Pros
Mailchimp is a tool that grows with you or your company. They offer a free version first and when your list increases then they charge you for it. This is the most recommended tool when it comes to email marketing. The templates that they’ve provided are great. The emails can be created to look professional. They continuously keep on adding new features and functionalities to it. It is a valuable software.
Cons
It has a bit of a learning curve.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
7
Carma
E-learning, 2-10 employees employees
Jul 03, 2019
Mailchimp gets the job done.
Mailchimp gets the job done.
Pros
There are other brands as well out there, but they are way too expensive. Mailchimp has all the features that those products provide but with a better price. I am not someone who has an IT background much so for me getting a product and using it wasn’t that easy, but Mailchimp was very simple that I fell in love with it in just about one day. It has amazing email marketing features and functionalities.
Cons
I don’t really think of it as a con but it’s something that I least like and that is to build my own segments.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Marilyn "M.E."
Integrity University Marketing and Consulting, 2-10 employees employees
Jun 11, 2019
Review
Review
Pros
The price of this product is great, especially for someone who is starting off a small business. It is very easy to use. There are many email templates available that are easily modified into what you want it to be like. They do a lot without any extra charges for it. It is a reliable product.
Cons
None that I can currently think of, and yeah, it’s a great product and one should definitely go for it. It is pretty simple to use.
Ease of use
7
Value for money
9
Customer Support
8
Functionality
8
Anicasia
Global Lyme Alliance, 11-50 employees employees
Jun 06, 2019
Nurture your leads
Nurture your leads
Pros
Creating and setting up landing pages is quite easy with this tool. You can create personalized emails and nurture your leads with the help of it. It has been almost 2 years that we’ve been using Mailchimp and we yet are not disappointed by it. The templates are easy to design and creating campaigns is much easier. The price of this tool is also better in comparison to its competitors. It is completely free for those who have less than 2000 subscribers. When you cross the 2000 limit that’s when they start charging you.
Cons
The monkey badge does not stick to the emails until we upgrade our account.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Samuel
Uppermark Solutions Limited, 2-10 employees employees
Jun 02, 2019