Total 13 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

69%

4

Stars

15%

3

Stars

8%

2

Stars

0%

1

Stars

8%

Satisfaction score

Ease of use

10

Value for money

8

Customer Support

8

Functionality

9

A

Amy

Design, N/A employees

Less than a year

5.0
May 2025

Love using mailerlite for emails

Pros

I love how simple it is to make nice-looking forms, opt-ins and newsletters. It also makes organizing my email list super easy!

Cons

There's not much I don't like about It. The only thing is I wish their free plan had more features but since it's free, I can't really complain too much about that!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jonah

Writing and Editing, N/A employees

More than a year

5.0
May 2025

Simple and smooth to use

Pros

It's really easy to use. I can build campaigns fast and see who opened or clicked on my emails. Great choice if you're into sending newsletters or growing your email list.

Cons

The templates feel a little basic and the free plan doesn't let you customize much. Still, it works well enough for most of what I need to do.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

9

IR

Imogen R.

Marketing and Advertising, 11-50 employees

More than a year

4.0
May 2025

Mailerlite boosts email visibility

Pros

Whenever I need to create eye-catching emails quickly, this is my go-to. The drag-and-drop editor means I don't need to know any coding. Scheduling campaigns is also super simple.

Cons

The reporting is kind of simple. If you want really detailed info about what your subscribers do beyond just opening or clicking emails, it might feel lacking.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

A

Anna

Design, N/A employees

More than a year

5.0
May 2025

Works great for sending newsletters

Pros

Even the free version is user-friendly. The pricing is fair and it's a solid email marketing tool that's easy and quick to learn. I also like the design options and it all just works well.

Cons

Sometimes it messes up where customers are located for example, UK-based emails show up as if they're from the USA. That's confusing and makes me question how accurate the data really is. Also if you have multiple lists, you might have to delete some emails manually which is annoying.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

9

KR

Kathryn Rose

E-Learning, N/A employees

More than a year

5.0
May 2025

User-friendly compared to others

Pros

I think it's easier to use than some other tools like Mailchimp. The new drag-and-drop builder feels modern and works like other block-style editors in the industry.

Cons

A few years ago, they switched from MailerLite Classic to a newer version. That update was important but kind of a pain because users like me couldn't transfer most of our emails and automations over. So I had to redo everything from scratch which took a lot of time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

M

Marco

Marketing and Advertising, N/A employees

More than a year

5.0
April 2025

Great for beginners!

Pros

It is honestly amazing! It's crazy simple to use. The layout is super clean with just the right tools in the right places, so I can make the most of the features right away.

Cons

It's really complete and affordable so it's hard to find major faults. Maybe the contact profile section could be better organized, kind of like a CRM system but that's just a minor thing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Emilija

Events Services, 1-10 employees

More than a year

5.0
April 2025

Perfect tool for event outreach

Pros

It feels like the Swiss Army knife of email tools but way easier to handle. Whether you're running a small biz or doing creative work, the drag-and-drop editor and automation tools make it fun and simple. You can build landing pages, pop-ups and segment your audience without feeling overwhelmed.

Cons

The templates aren't flashy or fancy but honestly, since it's so easy to customize everything, I don't really miss all the extra bells and whistles other platforms have.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Derek

Accounting, 1-10 employees

Less than a year

5.0
April 2025

Super efficient for emailing plans

Pros

The platform gave me everything I needed for email marketing and it was really easy to get started with.

Cons

We ended up switching to a different email marketing platform because we had some trouble getting emails delivered properly with It.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

9

S

Sally

Retail, 500+ employees

Less than a year

5.0
April 2025

Good enough for regular campaigns

Pros

I find MailerLite very user friendly. As email software goes, it doesn't get much simpler than this.

Cons

I found the landing page and form builder a bit complicated to use especially compared to other tools.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

C

Charles

Financial Services, N/A employees

More than a year

5.0
March 2025

Definitely worth the cost

Pros

I like how easy it is to use and the interface looks great. It's also very flexible depending on what I want to send to my prospects and contacts.

Cons

Honestly there isn't a whole lot to complain about. For the price you pay, it's definitely one of the better email marketing tools out there.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

A

Amy

Marketing and Advertising, N/A employees

More than a year

3.0
February 2025

Used to be great, now not so much

Pros

I've been using It for years and I'm still happy with it. The pricing is great for what you get. There's plenty of automation features, you can send unlimited emails at a fixed price and the dashboard is really user friendly. It's all very smooth and I've never felt the need to switch.

Cons

It actually has two versions: the classic and the new one. I used the classic version but it was slow and I often had to wait several seconds when creating campaigns which was frustrating. I wanted to switch to the new version but since I'd paid for a full year upfront, I would've lost that money if I upgraded. The two versions aren't connected, so no refunds if you switch which I think is a big downside. I finally upgraded after my year ended but then within a couple of months, my account got suspended for no explained reason and I lost money for that last month. That made me decide never to pay for a full year upfront again, thanks to MailerLite. I eventually had to look for another provider.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

4

Functionality

7

A

Anthony

Broadcast Media, 1-10 employees

More than a year

1.0
January 2025

Didn't go well for my business

Pros

The platform looks great and the email editor works really smoothly. No complaints there.

Cons

The email deliverability wasn't great and the customer support wasn't very helpful either.

Rating Distribution

Ease of use

8

Value for money

2

Customer Support

3

Functionality

6

O

Olivia

Publishing, N/A employees

More than a year

4.0
January 2025

Worth it if you're on a budget

Pros

What I especially love is how simple it makes creating automations. It's honestly made my whole email marketing process smoother and way more efficient.

Cons

They increased prices and kept pushing users to switch to the new version which was very annoying.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

10