Mailshake Reviews

“My favorite marketing tool

Pros

There are a few things I really like about It, First setting up automations is veryeasy. Second, the AI helps me create email templates. I also love that it suggests better wording and warns me about spammy phrases. The email warmup feature really takes a load off my shoulders and I love checking out the graphic data that shows how well my email accounts are doing with deliverability.

Cons

I haven't found anything I didn't like about It yet.

“Fast, smooth & delivers as promised

Pros

It's really simple to use and does exactly what I need without all the extra stuff. I've tried tools like Lemwarm and Apollo but It just feels way less overwhelming. Setting up a sequence is quick and easy. No fluff, just gets straight to it.

Cons

It's not really a downside but it doesn't have as many features as some other platforms. For example you can't source leads or do deep prospecting inside the tool itself. But I guess that's not really the point, it's more focused on outreach.

“Easy for non-techies

Pros

It's easy to use and customer service always gets back to me right away.

Cons

I haven't had any issues with It. It's simple and has everything I need.

“So impressed with Mailshake

Pros

I absolutely love Mailshake! I've tried a bunch of similar tools but none of them work as well as Mailshake. The team is awesome and they're always ready to help and answer my questions. Plus they're constantly rolling out new features that make my email campaigns even better.

Cons

I wish I had more control over my email account's signature. Sometimes the formatting gets messed up.

“Definitely recommend this tool

Pros

It is incredibly easy to use and honestly, it has saved me so much time in my daily routine.

Cons

There's not much to dislike. Very simple to use like most things do.

“Very easy to use

Pros

This tool is user friendly and it does exactly what I need without any problem. I definitely recommend it to anyone who wants a reliable tool that just works.

Cons

Their customization features are missing. Also I'm concerned about privacy, if I raise a support ticket, Their staff can access my account and details.

“How to request a refund

Pros

I apperciate the email scheduling feature in Mailshake. It made everything so much more convenient and streamlined.

Cons

I'm not happy with the fact that It doesn't send an email confirmation for cancellations and I can't get my invoices or receipts by email. I have to get them through the portal.

“Excellent experience!

Pros

I really like how It organizes everything and streamlines our email marketing. With this tool we can send out tons of emails with follow-ups automatically. It's a huge time-saver and keeps everything efficient.

Cons

Sometimes it takes a while to execute steps especially if there's a lot of data.

“Game-changing sales tool

Pros

Setting up automated email campaigns is very easy with this tool. Also, it includes tasks for social media engagement and even call campaigns.

Cons

Some of the reporting features are little confusing for me.

“Great for outreach & automation

Pros

Mailshake is simple to use especially with cold email outreach and LinkedIn automation. The onboarding process was smooth and the ongoing support from the team is fantastic. The integration with Salesforce is a bonus.

Cons

There's really nothing to complain about. It does require some technical knowledge but their team and tutorials are super helpful for setting things up.

“Effective tool for email campaigns

Pros

Uploading contact lists, monitoring campaigns and making adjustments almost in real-time is very easy. Their customer support is also excellent.

Cons

The default tracking link they use has some issues opening for some clients. You can turn it off but then you can't track who clicks on the links.

“Makes my work so much easier

Pros

I switched to this because I was frustrated with Lemlist's poor support. It is everything I wanted, solid UX and support that really goes above and beyond. I had some issues during setup but their team was amazing and helped me fix everything.

Cons

It's been working perfectly for me overall. The only issue I have is that my email account randomly disconnects from their software but that only happens when I'm on vacation! :)

“Amazing support team

Pros

I was worried that not having an Annual Plan (which includes onboarding) would mean bad support. But when I had an issue, I got an email reply asking for more details within an hour and we had everything sorted out within 24 hours.

Cons

I got an unhelpful error message when choosing incompatible options to set up my account. I suggested an improvement so hopefully, they've fixed it by now.

“24/7 email marketing with Mailshake

Pros

Running email campaigns with Mailshake is very easy for me. It makes outreach so much easier and has really boosted my ROI.

Cons

I've noticed that customer support is slow to respond to tickets especially on weekends.