
Marq Reviews
Total 18 reviews
4.2
All reviews are from verified customers
Rating Distribution
5
Stars44%
4
Stars44%
3
Stars6%
2
Stars0%
1
Stars6%
Satisfaction score
Ease of use
7
Value for money
7
Customer Support
6
Functionality
7
Gideon
Media Production, 51-100 employees
More than a year
“Helps businesses of all sizes with sales
Pros
It gave us some really great sales enablement tools that didn't break the bank. Plus their customer service is always reliable and helpful when I need them.
Cons
No cons. I find Marq really reliable and easy to use.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Sarah
Computer Hardware, N/A employees
More than a year
“Don't trust this business at all
Pros
Honestly I didn't like anything about this business. They used to sell products in Chatswood but then moved to Canberra, leaving a lot of people stuck and unsure what to do next.
Cons
They promised me a refund several times but ended up lying and then completely ignored my messages.
Rating Distribution
Ease of use
2
Value for money
1
Customer Support
1
Functionality
1
Sylla
Fine Art, 1-10 employees
Less than 6 months
“Best option for what you need
Pros
What I like is how easy it is to use their templates and how we can collaborate in real time. Because it's cloud-based, our whole team can access it no matter where we are. It really helps keep our brand consistent since the templates can be locked or customized and it works smoothly with tools like Google Drive, Dropbox and our CRM.
Cons
It feels limiting if you need advanced design tools compared to something like Adobe InDesign. Also the pricing seems high to me mainly for small businesses and some advanced features like detailed analytics or deeper customization are only available if you pay for the more expensive plans.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
9
David
Real Estate, 500+ employees
More than a year
“Affordable but a bit limited
Pros
It's pretty affordable platform for making brand templates and it gives us control over what parts other team members can change or update. That's important for keeping brand standards but still lets other departments tweak designs when needed which saves the marketing team a lot of time. You can lock elements completely, partly (so only some changes are allowed) or leave them open to edit.
Cons
The interface is easy to learn but kind of limiting. Its image and design tools are similar to what PowerPoint offers. One big downside for me is the font situation since Adobe Creative Cloud moved font management to the cloud, you can't upload your own fonts to Marq anymore. That means if your brand font is not already in Marq, you have to use a similar one instead. They don't have any plan to fix this. Plus their customer support is almost non-existent. After signing up you're pretty much on your own because the only way to contact them is a support page they never reply to.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
1
Functionality
5
Pratham
Staffing and Recruiting, 11-50 employees
More than a year
“User-friendly tool for managing content
Pros
You don't have to be a design expert to make great content with Marq. They have a bunch of ready made templates that save me a ton of time and effort. It is really simple to use even if you don't know graphic design at all. For small teams or businesses without designers, this is a lifesaver. I especially like the site designs and they're best, easy to work with and offer a great experience.
Cons
What bugs me the most is that the trial version has a lot of limits like no access to premium templates. To get past those you have to buy the premium plan. Also It uses third-party apps like Canva and Adobe Creative Cloud to boost customization and content creation flexibility.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
5
Functionality
7
Ashley
Cosmetics, N/A employees
More than a year
“Simple yet effective tool
Pros
I find it good and very easy to use with lots of helpful features that actually make a difference.
Cons
Well I am not a fan of the layout or how the features are displayed.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
9
Ozge Begum
Marketing and Advertising, N/A employees
Free Trial
“Super user-friendly with flexible setup
Pros
Thanks to the digital age having the right templates and smart content is key. But with so many platforms and software out there, finding the right fit can be tough. That's where It stands out as it has got flexible and customizable designs that really help make things easier.
Cons
They could really add more templates to make presentations stand out more.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
9
Linda
Education Management, 500+ employees
More than a year
“Easy to use with lots of options
Pros
I like how good the interface is and it's easy to use and has a bunch of templates. No special training needed, you just get familiar with how it works. For stuff like flyers, one-sheets and posters, it is our go-to when we don't need a professional graphic designer.
Cons
It doesn't have all the fancy features that Adobe InDesign does but honestly InDesign is harder to use and needs some training.
Rating Distribution
Ease of use
7
Value for money
5
Customer Support
7
Functionality
7
Esme
Supermarkets, 11-50 employees
Free Trial
“Nice interface & well-built software
Pros
For a small team like ours it works great. We use it mostly for presentations and marketing stuff. Also the interface is nice and really easy to use.
Cons
Sometimes the program lags or glitches which can be frustrating.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Kim
Education Management, 51-100 employees
Less than a year
“Fantastic for managing brands and marketing
Pros
It's clean and simple to use. The endless template options make it easy to stick to our organization's brand guidelines. Also formatting is easy and downloading files in different versions is a smooth process.
Cons
I wish it had more features like bending text around images to give more options when creating marketing materials.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
9
Jesse
Real Estate, 11-50 employees
More than a year
“Using since 2017, still subscribed
Pros
Since I don't have much graphic design experience, I found this pretty easy to use which is awesome.
Cons
The worst part was they never told me about the annual renewal like they're supposed to by law. I got charged for five years for a product I barely used.
Rating Distribution
Ease of use
5
Value for money
1
Customer Support
1
Functionality
5
Jacob
Computer Software, 51-100 employees
More than a year
“Top-notch software for digital printing
Pros
It is very user friendly tool. Whenever I need to create digital print materials, this is the software I go to every time.
Cons
I wish Lucidpress worked better with Lucidchart. As for now it is tough to move shapes and images between the two.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Saudalia
Insurance, 11-50 employees
Less than 6 months
“Very useful for handling content
Pros
The data management feature is awesome. It helps us produce tons of client specific information without having to spend too much time on each piece.
Cons
Because we have so much data, It can get slow when we try to create or update info through data management.
Rating Distribution
Ease of use
5
Value for money
9
Customer Support
9
Functionality
7
Wendy
E-Learning, 1-10 employees
More than a year
“You can customize it your way
Pros
The final documents look highly professional. We can make our own content without paying outside designers and keep everything consistent with our brand.
Cons
The text flow was tricky to master at first but we got used to it pretty quickly. I also noticed that text formatting behaves differently depending on the browser. Still overall it's not a big deal and nothing that ruins the experience.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
5
Functionality
7
Elizabeth
Education Management, 101-500 employees
More than a year
“Build flow charts for clear communication
Pros
It has helped me a lot making flow charts for the school's discipline procedures. We made graphics that are easy to read and color-coded, so teachers can find what they need quickly. The collaboration features make sharing and editing smooth and fast. I also love the "expanding page" feature and the page grows only where needed not everywhere which is really cool.
Cons
There should be more shapes available for making diagrams. Plus some of the shapes don't work well when I need to add a lot of text.
Rating Distribution
Ease of use
7
Value for money
5
Customer Support
7
Functionality
7
Travis
Non-Profit Organization Management, 1-10 employees
More than a year
“Good quality for creating designs
Pros
I love having such a strong cloud-based publishing tool with lots of beautiful templates and great features.
Cons
Since it's cloud-based we have had to keep buying more storage which feels like a double-edged sword.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Jake
Building Materials, 500+ employees
Less than a year
“Real time saver when managing brands
Pros
It saves me a ton of time to be able to quickly update templates for flyers, emails and social media! Once I have got reliable templates ready, anyone on the team can easily jump in and create designs with Lucidpress.
Cons
If someone uses fonts you don't have, you cannot fully update the template. Also locking parts of a template can sometimes make it really hard to finish your work.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
9
Samuel
Airlines/Aviation, 51-100 employees
Less than 6 months
“One of the best-designed tools I've seen
Pros
What made this stand out for me was being able to use it online on any work computer, plus the fact that I could create and collaborate with my team easily.
Cons
I really hated how long it took to load, the random crashes of my documents and the terrible publishing software when using it online.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8