Total 18 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

44%

4

Stars

44%

3

Stars

6%

2

Stars

0%

1

Stars

6%

Satisfaction score

Ease of use

7

Value for money

7

Customer Support

6

Functionality

7

G

Gideon

Media Production, 51-100 employees

More than a year

5.0
March 2025

Helps businesses of all sizes with sales

Pros

It gave us some really great sales enablement tools that didn't break the bank. Plus their customer service is always reliable and helpful when I need them.

Cons

No cons. I find Marq really reliable and easy to use.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

S

Sarah

Computer Hardware, N/A employees

More than a year

1.0
February 2025

Don't trust this business at all

Pros

Honestly I didn't like anything about this business. They used to sell products in Chatswood but then moved to Canberra, leaving a lot of people stuck and unsure what to do next.

Cons

They promised me a refund several times but ended up lying and then completely ignored my messages.

Rating Distribution

Ease of use

2

Value for money

1

Customer Support

1

Functionality

1

S

Sylla

Fine Art, 1-10 employees

Less than 6 months

5.0
January 2025

Best option for what you need

Pros

What I like is how easy it is to use their templates and how we can collaborate in real time. Because it's cloud-based, our whole team can access it no matter where we are. It really helps keep our brand consistent since the templates can be locked or customized and it works smoothly with tools like Google Drive, Dropbox and our CRM.

Cons

It feels limiting if you need advanced design tools compared to something like Adobe InDesign. Also the pricing seems high to me mainly for small businesses and some advanced features like detailed analytics or deeper customization are only available if you pay for the more expensive plans.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

9

D

David

Real Estate, 500+ employees

More than a year

4.0
October 2023

Affordable but a bit limited

Pros

It's pretty affordable platform for making brand templates and it gives us control over what parts other team members can change or update. That's important for keeping brand standards but still lets other departments tweak designs when needed which saves the marketing team a lot of time. You can lock elements completely, partly (so only some changes are allowed) or leave them open to edit.

Cons

The interface is easy to learn but kind of limiting. Its image and design tools are similar to what PowerPoint offers. One big downside for me is the font situation since Adobe Creative Cloud moved font management to the cloud, you can't upload your own fonts to Marq anymore. That means if your brand font is not already in Marq, you have to use a similar one instead. They don't have any plan to fix this. Plus their customer support is almost non-existent. After signing up you're pretty much on your own because the only way to contact them is a support page they never reply to.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

1

Functionality

5

P

Pratham

Staffing and Recruiting, 11-50 employees

More than a year

4.0
February 2023

User-friendly tool for managing content

Pros

You don't have to be a design expert to make great content with Marq. They have a bunch of ready made templates that save me a ton of time and effort. It is really simple to use even if you don't know graphic design at all. For small teams or businesses without designers, this is a lifesaver. I especially like the site designs and they're best, easy to work with and offer a great experience.

Cons

What bugs me the most is that the trial version has a lot of limits like no access to premium templates. To get past those you have to buy the premium plan. Also It uses third-party apps like Canva and Adobe Creative Cloud to boost customization and content creation flexibility.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

5

Functionality

7

A

Ashley

Cosmetics, N/A employees

More than a year

5.0
January 2023

Simple yet effective tool

Pros

I find it good and very easy to use with lots of helpful features that actually make a difference.

Cons

Well I am not a fan of the layout or how the features are displayed.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

9

OB

Ozge Begum

Marketing and Advertising, N/A employees

Free Trial

5.0
August 2022

Super user-friendly with flexible setup

Pros

Thanks to the digital age having the right templates and smart content is key. But with so many platforms and software out there, finding the right fit can be tough. That's where It stands out as it has got flexible and customizable designs that really help make things easier.

Cons

They could really add more templates to make presentations stand out more.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

9

L

Linda

Education Management, 500+ employees

More than a year

4.0
July 2022

Easy to use with lots of options

Pros

I like how good the interface is and it's easy to use and has a bunch of templates. No special training needed, you just get familiar with how it works. For stuff like flyers, one-sheets and posters, it is our go-to when we don't need a professional graphic designer.

Cons

It doesn't have all the fancy features that Adobe InDesign does but honestly InDesign is harder to use and needs some training.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

7

Functionality

7

E

Esme

Supermarkets, 11-50 employees

Free Trial

4.0
July 2022

Nice interface & well-built software

Pros

For a small team like ours it works great. We use it mostly for presentations and marketing stuff. Also the interface is nice and really easy to use.

Cons

Sometimes the program lags or glitches which can be frustrating.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

K

Kim

Education Management, 51-100 employees

Less than a year

5.0
July 2022

Fantastic for managing brands and marketing

Pros

It's clean and simple to use. The endless template options make it easy to stick to our organization's brand guidelines. Also formatting is easy and downloading files in different versions is a smooth process.

Cons

I wish it had more features like bending text around images to give more options when creating marketing materials.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

9

J

Jesse

Real Estate, 11-50 employees

More than a year

3.0
June 2022

Using since 2017, still subscribed

Pros

Since I don't have much graphic design experience, I found this pretty easy to use which is awesome.

Cons

The worst part was they never told me about the annual renewal like they're supposed to by law. I got charged for five years for a product I barely used.

Rating Distribution

Ease of use

5

Value for money

1

Customer Support

1

Functionality

5

J

Jacob

Computer Software, 51-100 employees

More than a year

5.0
June 2022

Top-notch software for digital printing

Pros

It is very user friendly tool. Whenever I need to create digital print materials, this is the software I go to every time.

Cons

I wish Lucidpress worked better with Lucidchart. As for now it is tough to move shapes and images between the two.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Saudalia

Insurance, 11-50 employees

Less than 6 months

4.0
December 2021

Very useful for handling content

Pros

The data management feature is awesome. It helps us produce tons of client specific information without having to spend too much time on each piece.

Cons

Because we have so much data, It can get slow when we try to create or update info through data management.

Rating Distribution

Ease of use

5

Value for money

9

Customer Support

9

Functionality

7

W

Wendy

E-Learning, 1-10 employees

More than a year

5.0
November 2021

You can customize it your way

Pros

The final documents look highly professional. We can make our own content without paying outside designers and keep everything consistent with our brand.

Cons

The text flow was tricky to master at first but we got used to it pretty quickly. I also noticed that text formatting behaves differently depending on the browser. Still overall it's not a big deal and nothing that ruins the experience.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

5

Functionality

7

E

Elizabeth

Education Management, 101-500 employees

More than a year

4.0
October 2021

Build flow charts for clear communication

Pros

It has helped me a lot making flow charts for the school's discipline procedures. We made graphics that are easy to read and color-coded, so teachers can find what they need quickly. The collaboration features make sharing and editing smooth and fast. I also love the "expanding page" feature and the page grows only where needed not everywhere which is really cool.

Cons

There should be more shapes available for making diagrams. Plus some of the shapes don't work well when I need to add a lot of text.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

7

Functionality

7

T

Travis

Non-Profit Organization Management, 1-10 employees

More than a year

4.0
August 2021

Good quality for creating designs

Pros

I love having such a strong cloud-based publishing tool with lots of beautiful templates and great features.

Cons

Since it's cloud-based we have had to keep buying more storage which feels like a double-edged sword.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

J

Jake

Building Materials, 500+ employees

Less than a year

5.0
July 2021

Real time saver when managing brands

Pros

It saves me a ton of time to be able to quickly update templates for flyers, emails and social media! Once I have got reliable templates ready, anyone on the team can easily jump in and create designs with Lucidpress.

Cons

If someone uses fonts you don't have, you cannot fully update the template. Also locking parts of a template can sometimes make it really hard to finish your work.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

9

S

Samuel

Airlines/Aviation, 51-100 employees

Less than 6 months

4.0
July 2021

One of the best-designed tools I've seen

Pros

What made this stand out for me was being able to use it online on any work computer, plus the fact that I could create and collaborate with my team easily.

Cons

I really hated how long it took to load, the random crashes of my documents and the terrible publishing software when using it online.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8