ON24 Reviews

Pros

Setting up on event in ON24 is quick, even if you haven't used similar platforms before. The options for customizing events, landing pages and forms also help them look professional and, honestly, pretty cool. It connects well with Marketo and HubSpot and I'd expect it to work well with other tools too.

Cons

Its licensing levels can be hard to make sense of and get expensive, depending on the number of seats you need. Bigger events can run up a sizable bill though that seems typical for products like this.

Pros

ON24 makes webinars feel polished and professional and it's easy to use. It's much better than competing options.

Cons

Presenter view still has room for improvement and it's missing some features that other providers offer.

Pros

Using the platform and figuring it out was easy. Its integration and reporting also stood out compared with other platforms.

Cons

Live events and webinars would sometimes lose connection. Across roughly 3-4 digital events each quarter, we ran into connection problems and they told us there was nothing they could do about it. Firewalls were another issue. While this is common with digital platforms, many enterprise companies couldn't register because of their company's firewall and that created problems for us.

Pros

On-demand video hosting is perfect for webinars where everything is planned ahead of time. It ensures users get the information they need to view videos whenever they want. I can also modify the on-demand platform and add new content easily. Organizing webinars is simple and using the widget system to customize the design is a big plus. Plus I can control and edit messages from the ON24 system. Its user friendly for people of all ages, skills and locations.

Cons

There should be a checklist for every webinar to make sure all necessary elements are included. The interface could be more modern but it works fine. It could use some tweaks to make it simpler and look more updated.

Pros

Provides comprehensive marketing potential and is a unique app for all niches.

Cons

It would be great to offer more payment options to accommodate users from all over the world especially Africa.

Pros

Helpful for marketing activities and working remotely.

Cons

More features could be added to make it more user-friendly.

Pros

A fantastic interface and simple tools make it easy to fine-tune presentations for both presenters and their audience. Highly recommend!

Cons

I've always finished using this software feeling satisfied and I've never run into any issues.

Pros

Is analytics are my favorite part! Each show collects plenty of data and using it to draw conclusions and improve results is important. You can check how people engaged with a show, how long they stayed which buttons they clicked, what questions they asked and their quiz answers. The range of interactive widgets gives ON24 plenty of useful information to process for business development and marketing. I also appreciate how customizable the software is. You can arrange the audience screen however you want, giving your company control to create the setup it needs.

Cons

Some of the rules around customizing the software feel too rigid. Many interactive console elements have just one or two settings which might not fit what your company needs. It is also more focused on recording than on recording and editing video. If you make a mistake during a recording, fixing it can be difficult so you may have to start over and record again. Video editing itself is fine but it requires third-party software: you have to download the video, make your edits and upload it again.

Pros

The interface's widget-based design is distinctive.

Cons

Post-event tools are poor and recordings don't even have rewind or forward buttons.

Pros

Setting up and hosting a webinar is easy and it feels much more interactive than a typical Zoom session. Issuing attendance certificates was also a nice feature.

Cons

There aren't many ways to keep people engaged across sessions if you want them returning to webinars. Dial-in access costs extra. On-demand is free but bringing everything together in one login session is a paid add-on. It isn't an LMS.

Pros

The branding tools and Salesforce integration make it a fairly valuable webinar platform for marketers.

Cons

Zoom and Cvent are now starting to catch up with ON24 in branding and integration capabilities which leaves ON24 feeling more inconvenient than its price point seems to justify.

Pros

National speakers I've invited to webinars are always impressed when they hear we use this tool. It has name recognition and speakers already know how it works. Some integrations are offered for an extra cost and the platform is fairly customizable. We can also include certain types of content in webinars that give us added value.

Cons

Using it can feel inconvenient and the user experience looks fairly dated. Since the platform has been around for so long, updating and modernizing it seems harder. Branding choices are limited even though the platform is customizable: we can add a logo and some customer colors but that's about it. Building the registration page means entering information in several places. CRM integrations are available too but at a higher cost.