ON24
Last Updated
Overview
ON24 is a cloud-based webinar and virtual engagement software. It simplifies holding collaborative virtual events with features like live webinars, on-demand content, and robust analytics. Despite its high cost, it helps maximize audience engagement and provides valuable data-driven insights. ON24 facilitates smooth personalization, content hubs, performance analytics, and virtual marketing.
ON24 Specifications
- Campaign Management
- Lead Generation
- Customer Segmentation
- Email Marketing
What is ON24?
Overview
ON24 is an interactive cloud-based workspace collaboration and webcasting platform that enables businesses to engage with their employees, potential and existing customers through visual content. The platform empowers businesses with data-rich content and interactive webinars. Used for marketing, communication, and training activities, ON24 not only attracts but inspires the audience to make data-driven smart business decisions. by integrating on-camera talent, video clips, and screen sharing, marketers can create demo experiences for a diverse audience.
The solution offers marketers, sales teams, and customer support agents with tools to create Live, On-Demand, and Personalized Engagement to be further turned into actionable intelligence and integrated across company operations. Key features include customer engagement, demand generation, product marketing, continuing education, enablement, branding, certification, internal communications, and external communications.
ON24 provides businesses with certification and ongoing education features to present multimedia content such as chaptered video series to test, live training, and demand generation webinars as well as tools to track and assess performance. It also offers a highly interactive webcasting service that focuses on customizable platforms and information gathering.
Pricing: Not provided by the vendor.
USP: The software offers support for two platforms to be hosted at one time. Behavioral insights feature to determine the quality of the leads captured. Informed by over a billion engagement minutes, marketers drive more revenue from ON24 than any other channel.
Support: Support is extended through phone and email.
Product Advantages: Extremely simple setup and user-friendly interface. Great platform to communicate with the customer base.
Product Limitations: Buffering videos is not as smooth as it should be, sudden screen freezing causes many frustrations. Spotty customer support, too much wait time. Integrating paid add-ons can be a hassle. Cannot run more than one webcam at a time.
Pros And Cons of ON24
Pros
It is modern, affordable and easy-to-use.
Cons
It is modern, affordable and easy-to-use.
ON24 Reviews
Total 12 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars25%
4
Stars75%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Facilities Services, 1-10 employees
More than a year
“event customization and integrations”
Pros
Setting up on event in ON24 is quick, even if you haven't used similar platforms before. The options for customizing events, landing pages and forms also help them look professional and, honestly, pretty cool. It connects well with Marketo and HubSpot and I'd expect it to work well with other tools too.
Cons
Its licensing levels can be hard to make sense of and get expensive, depending on the number of seats you need. Bigger events can run up a sizable bill though that seems typical for products like this.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
9
Information Technology and Services, 500+ employees
More than a year
“slick ON24 webinars”
Pros
ON24 makes webinars feel polished and professional and it's easy to use. It's much better than competing options.
Cons
Presenter view still has room for improvement and it's missing some features that other providers offer.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Information Technology and Services, 500+ employees
More than a year
“impressive integration and reporting”
Pros
Using the platform and figuring it out was easy. Its integration and reporting also stood out compared with other platforms.
Cons
Live events and webinars would sometimes lose connection. Across roughly 3-4 digital events each quarter, we ran into connection problems and they told us there was nothing they could do about it. Firewalls were another issue. While this is common with digital platforms, many enterprise companies couldn't register because of their company's firewall and that created problems for us.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
7