
Outbrain Reviews
Total 14 reviews
3
All reviews are from verified customers
Rating Distribution
5
Stars21%
4
Stars14%
3
Stars36%
2
Stars0%
1
Stars29%
Satisfaction score
Ease of use
6
Value for money
5
Customer Support
5
Functionality
5
Maria
Marketing and Advertising, 500+ employees
More than a year
“Outbrain's ad platform
Pros
I like how fast I can create campaigns. The options like targeting by location, operating system and placement are really helpful.
Cons
I think it would be really useful if you could edit the content of your campaigns more easily. It would make things a lot better.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Angel
Construction, 11-50 employees
Less than 6 months
“All good except no results at all
Pros
Everything looked great to me. The dashboard is nice and there's tons of information everywhere.
Cons
You can't remove as many URLs as you want. There's a limit, so you have to accept a lot of websites that don't bring any conversions, no matter what.
Rating Distribution
Ease of use
9
Value for money
5
Customer Support
9
Functionality
3
Anonymous
Internet, N/A employees
Less than 6 months
“Posting fake content
Pros
It's crazy how many fake ads are all over the web. I feel bad for all the people who have to deal with that.
Cons
People online might think they're seeing a "sponsored article," but it's actually false advertising. Like that smart energy box scam for euro 99 that's just not right.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Wrong
Marketing and Advertising, 101-500 employees
More than a year
“Creative approach to shopping
Pros
Everything's good and the customer service is really great too. They respond quickly and solve problems fast. There's always conversations happening on the platform. I really enjoy using it, it's a solid choice.
Cons
I hope the notifications stay permanent and the way things are arranged stays as good as it is now. It has really improved a lot. Every day I notice good things happening there.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Yilmaz
Sporting Goods, 1-10 employees
Less than 6 months
“Don't get scammed here
Pros
This company gave us a real nightmare. They kept charging us even after we canceled the account weeks ago. No progress with Outbrain's services. Don't fall for their promises. And don't give them your credit card unless you want to cancel it later.
Cons
There's no service or support at all. They just don't reply. After you add your credit card, they charge you for nothing. Even after canceling, they keep charging you and you have to change your card. We're really upset and can't recommend It to anyone.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Anonymous
Internet, 1-10 employees
Less than a year
“Failed to help make any profit
Pros
It's been a total waste of money for me. The targeting isn't precise, we get lots of clicks but zero conversions. I think Outbrain isn't meant for ecommerce and more for viral blogs making money from impressions and clicks.
Cons
They aren't clear about how they count conversions. It feels like they hide things.
Rating Distribution
Ease of use
5
Value for money
4
Customer Support
5
Functionality
3
Zeke
Construction, N/A employees
Less than 6 months
“Bogus clicks and charged twice
Pros
I don't have anything good to say about it.
Cons
They do fake clicks and their customer service is terrible. I haven't gotten a reply to any messages in the last month, only automated responses.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Cesar Jose
Computer Software, 11-50 employees
Free Trial
“Is outbrain worth it?
Pros
I really like how Outbrain helped more people engage with the content I make. They definitely kept their promise.
Cons
At first, It was hard to understand but after practicing it got easier.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
10
Abraham
Internet, N/A employees
Less than 6 months
“Attention advertisers: native ads
Pros
Signing up was really easy and didn't take much time at all. That's honestly the main thing I can say about it.
Cons
I quit Outbrain out of frustration. Their native ads platform made things so hard. Getting stuff approved was almost impossible.
Rating Distribution
Ease of use
2
Value for money
5
Customer Support
5
Functionality
5
Anonymous
Insurance, 101-500 employees
More than a year
“Good media access but limited targeting
Pros
We appreciate that It allows us to reach new audiences across different media platforms. It's been great for running ads because we get a good return on investment which helps our marketing efforts a lot.
Cons
We wasted a lot of clicks and impressions on low-quality sites because we couldn't exclude enough websites. That made us cancel a lot of campaigns with Outbrain.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
5
Maria
Education Management, 500+ employees
Less than a year
“Not the best experience
Pros
The tool's idea is pretty cool especially how it helps our content get discovered by the right audience.
Cons
The company that works for It in my city didn't do a good job. The campaign was confusing and we didn't see any good results to justify spending money on it.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
5
Functionality
5
MOSES
Alternative Medicine, 1-10 employees
More than a year
“Simple to use yet somewhat tricky
Pros
It's really quick to get started and create campaigns. Lots of useful options like location, placements and OS type make it easy.
Cons
When you want to edit a campaign you already made like changing a picture, it's really hard. There's no clear way to go in and edit the image.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
6
Functionality
5
Douglas
Online Media, 1-10 employees
Less than 6 months
“Worst experience so far
Pros
None. Seriously, I got kicked off the platform before my first ad even got approved.
Cons
I tried to make an ad campaign for a self-help legal program with an affiliate link but they kicked me off without telling me why. They just said my content didn't fit their host sites. Instead of letting me fix it, they deactivated my account. I'm very unhappy.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Balwinder
Education Management, 500+ employees
Less than 6 months
“Far better than the rest
Pros
It is a winner for me. It has all the great features I want. CPC is low, it's cheaper than other competitors and it's easy to use, those things make it amazing.
Cons
I think live projects on the platform need some improvements.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
5
Functionality
9