
Traackr Reviews
Total 15 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars47%
4
Stars53%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Morgan
Marketing and Advertising, 11-50 employees
Less than a year
“Works ok!
Pros
The tool that I like the most is the cost estimator and it is the only tool I use the most for my work.
Cons
At times influencer sourcing brings in a lot of influencers who are not really relevant for us.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
5
Julia
Marketing and Advertising, 1-10 employees
Less than 6 months
“Great product
Pros
Tracker is proven to be an excellent tool for keeping tabs on creators across our multiple campaigns.
Cons
Content tracking seems a bit delayed which makes it hard for us to maintain complete social monitoring.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
5
Mila
Apparel & Fashion, 101-500 employees
Less than 6 months
“Quite amazing
Pros
Not only is it affordable but it is easy to use and provides detailed reports. Also it has a solid influencer database.
Cons
The number of influencers in a campaign is limited and I noticed that the conversions are not fully developed.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
5
Lea
Public Relations and Communications, 1-10 employees
Less than a year
“I'd recommend it!
Pros
Setting up campaigns for clients is not a hectic or difficult task anymore and it has been proven quite helpful for us compared to GRIN.
Cons
Not much to say. We mainly use this platform to set up campaigns and monitor them. And in this area it serves us well.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Raquel
Marketing and Advertising, 51-100 employees
Less than a year
“Proven helpful to us!
Pros
Traackr platform offers various influencer metrics which are really useful for me when analyzing which content creator is best suited for my campaigns. And the best part it is that from engagement rates to post-campaign reach it covers everything.
Cons
Sometimes when certain functions give an error like when we select something in a campaign but it shows nothing has been selected or there are delays in uploading content creators who have not been added yet. Overall it is not always the easiest to use.
Rating Distribution
Ease of use
7
Value for money
5
Customer Support
9
Functionality
9
Mariana
Marketing and Advertising, 51-100 employees
Less than a year
“Simplifies influencer marketing management
Pros
It gives me a detailed view of all the key steps in a campaign. And the influencer search by filter is the feature I find most helpful.
Cons
Influencers who are not registered take some time to show up in the tool. And when we have a specific influencer in mind and need their results, the tool makes it more difficult.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Michelle
Marketing and Advertising, 51-100 employees
Less than a year
“A useful platform to locate influencers
Pros
I like how Traackr simplifies finding influencers for campaigns and provides valuable insights and reports on them.
Cons
It takes a couple of days for influencers who are not registered to appear on the platform. It is not a major problem but I wish the process becomes fast soon.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Olivia
Public Relations and Communications, 51-100 employees
Less than a year
“Works as expected
Pros
It is a highly intuitive platform and I find it very easy to manage.
Cons
I do not have any cons to share about Traackr.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Stephanie
Marketing and Advertising, 51-100 employees
Less than a year
“An excellent product
Pros
I love how easily we can discover influencers and gather all their details without needing to contact them directly.
Cons
One thing I did not like is that it is not available in other languages like Portuguese.
Rating Distribution
Ease of use
9
Value for money
5
Customer Support
9
Functionality
5
Aleska
Marketing and Advertising, 51-100 employees
Less than a year
“User-friendly and feature-rich
Pros
Traackr platform is fairly easy to use and offers a variety of useful features that support influencer marketing.
Cons
With so much information on the platform, navigation at times becomes a little difficult for me.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Arpit
Retail, 500+ employees
More than a year
“Easy to use
Pros
The ability to download post level data, including Instagram Reels is a big advantage over other tools we use. Plus the data accuracy is top-notch.
Cons
Being able to export full account data including all posts without having to create a keyword query would be really helpful for our daily tasks.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
7
Haley
Cosmetics, 51-100 employees
More than a year
“For data-driven marketers, this is perfect
Pros
I really enjoy the comprehensive analytics provided by this platform from footprint and audience analysis to tracking our campaign's conversion and performance. And there is no other platform offering this much in depth data.
Cons
The campaign workflow can be a bit clunky especially when we are running campaigns for specific niches or single funnel purposes. For example a top-funnel campaign might not even need links, while a bottom funnel campaign might not require as many soft analytics steps.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Olivia
Marketing and Advertising, 1-10 employees
Less than a year
“Love it!
Pros
It is super easy to use and keeps up to date information on influencers of all sizes. I especially love how it tracks story data which is often the hardest to monitor on social media apps.
Cons
Our company struggles with finding TikToks once they are live on Traackr. It seems the software updates TikTok content later which is problematic when clients ask for TikTok KPIs.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
9
Scarlette
Marketing and Advertising, 1-10 employees
More than a year
“Using for years and is quite happy
Pros
Traackr is hands down the best for influencer discovery, vetting and tracking. I have worked on many campaigns for various clients and it' i the only way to stay organized from start to finish. Also I love that I can search for specific details while keeping my search broad.
Cons
The only issue is that sometimes TikToks do not show up but we know that is a TikTok issue. As it always manually adds content pieces that do not appear once we flag them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Bea
Marketing and Advertising, 500+ employees
More than a year
“Quite Exceptional
Pros
I have used it for 3 years across 10 different clients. I find it great, easy to use and very helpful for reporting. Plus the Traackr team was also fantastic in creating custom reports for us.
Cons
Data exports were a bit clunky at first but I am glad that this has been fixed over time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10