Total 14 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

29%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

P

Pavan

Education Management, 11-50 employees

Less than 6 months

4.0
May 2021

Best at providing leads and tracking visitors

Pros

They provide us with the best leads so our team is able to connect with genuine customers who want to do business. With a large user base it's sooo beneficial for us. We get all the details whenever someone visits our website, which makes it so much easier for us to reach out. The leads are always relevant and saves us time and helps our business grow quickly. The setup process is fast and the staff is always polite and helpful, making it easier for us to succeed. They always provide leads tailored to our requirements.

Cons

There's really nothing much to complain about. We have not faced any problems or issues that have left us feeling disappointed.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

T

Tim

Civil Engineering, 11-50 employees

More than a year

5.0
February 2021

A solid foundation to begin with

Pros

We are just starting to establish our CRM system and there is some resistance internally. VQ makes it easy to start small and show the value of the process in a way that encourages participation. I have worked with several CRM platforms before but VQ has been the best in terms of facilitating engagement.

Cons

While VQ does a great job of tracking the activities of specific site visitors, the inability to identify individuals based on any criteria makes it fall short of being perfect.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Venture Capital & Private Equity, 1-10 employees

More than a year

5.0
December 2019

Easy tracking of website visitors

Pros

VQ provides great warm leads for B2B companies. It's easy to use, integrates smoothly with Google Analytics and gives us leads almost immediately. It has helped us convert some warm leads into actual business. It's also a great way to see which companies are visiting our website.

Cons

I wish it could tell you exactly who visited. It only tracks businesses that visit and since Google Analytics doesn't track when a visitor hits the site, it can't track time on single page sites.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

David

Computer Software, 11-50 employees

Less than 6 months

5.0
June 2019

Great value for what you pay

Pros

This is great as a starting point for analyzing activity on our site and managing lead generation.

Cons

It could be a bit more feature rich I think but considering the price, it's not bad.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Computer Software, 51-100 employees

Less than 6 months

4.0
June 2019

Its nice..

Pros

The platform is easy to integrate with Google Analytics and pulls lead data directly. However in India, the database for companies is smaller so sometimes it lacks detailed information.

Cons

Overall it is a nice software service. The only thing I didn't like was that it doesn't pull complete details.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

10

A

Anonymous

Transportation/Trucking/Railroad, 500+ employees

Less than 6 months

4.0
June 2019

essential tool for sales and marketing

Pros

This software is very userfriendly. I can quickly log in and see which companies have visited our website and where they came from. From a marketing standpoint, this helps me understand which sources and channels are performing well. It's also useful to see how many times someone has visited our site and which pages they have viewed.

Cons

There doesn't seem to be much difference between this tool and its competitors.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

8

B

Ben

Information Technology and Services, 11-50 employees

Less than 6 months

5.0
May 2019

Excellent product that's super easy to use

Pros

I really like how simple the software is but it also offers additional features that go beyond what Google Analytics provides.

Cons

Nothing at all. I really enjoyed the product and at this point, I don't have any negatives to mention.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

A

Anonymous

Chemicals, 500+ employees

Free Trial

4.0
May 2019

Works exactly as promised

Pros

Visitor Queue is great for capturing a similar number of leads as other competitors. I appreciate that it provides complete data on the customers and key contacts without requiring additional purchases. The social media integration is a nice touch and I'm happy with the daily lead reports we get. This will be a great addition to our lead generation activities.

Cons

We're looking forward to a few enhancements in the software like Industry Queues, which will allow us to assign leads to the relevant salesperson based on industry, streamlining the process and actionable webpage links for easier understanding of the pages viewed by prospects.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

M

Matheus

Animation, 1-10 employees

Free Trial

5.0
April 2019

Excellent for B2B lead generation

Pros

Its great that it's so easy to generate and receive leads via email every day.

Cons

The cost is a bit high specially with the currency exchange (Brazil) and being a startup.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

C

Cherie

Mechanical or Industrial Engineering, 1-10 employees

Less than 6 months

5.0
April 2019

Outstanding and budget-friendly service

Pros

So far so good. It's easy to use and it prompts me to look at the companies visiting our website. It's very effective and definitely the most affordable option. The setup was simple and the ability to take notes makes it a one stop shop for our marketing needs.

Cons

A lot of ISP companies are listed, but with your software, we can just hide them, which is helpful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Animation, 1-10 employees

Free Trial

5.0
April 2019

Streamlined lead generation

Pros

The tool captures visitor details from analytics and the best part is that I can filter the prospects based on specific criteria.

Cons

There is nothing I would change. This product is exactly what I've been searching for for months.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Shawn

Mechanical or Industrial Engineering, 1-10 employees

Less than 6 months

5.0
March 2019

A great tool to have!

Pros

It allows us to focus our marketing and engagement efforts and saves us a lot of time and money.

Cons

I think better filter tools in the "visitor queue contacts" section would be really useful.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

R

Ryan

Transportation/Trucking/Railroad, 101-500 employees

Less than 6 months

5.0
March 2019

Simple setup process

Pros

Direct integration with Google Analytics reduces onboarding barriers and simplifies the setup process. Plus, we had access to 30 days of historical data right away, which was incredibly useful.

Cons

So far we've been very happy with the price and feature set, so no complaints yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Michael

Internet, 11-50 employees

Free Trial

5.0
February 2019

Top-quality product

Pros

The leads provided are relatively high quality and the integration with Google Analytics is seamless.

Cons

It is a little pricey but it's still worth it for the features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10