Last Updated
Overview
Zeffy helps nonprofit operations by eliminating fees on ticketing and fundraising. Although some users note minor issues with the ticketing setup, it offers free solutions for nonprofits, enabling them to streamline their core tasks. Zeffy serves thousands of users due to its user-friendly tools, simplified donor engagement, and maximum impact.
Zeffy Specifications
- Donor Management
- Fundraising Tools
- Volunteer Management
- Grant Management
Zeffy Features
Donations
Zeffy enables nonprofits to collect donations securely without any fees. It supports diverse payment methods, including Apple Pay and credit cards, and automatically generates tax receipts. Users can customize donation forms, track donor history, and engage supporters with personalized emails free of cost.
Ticketing
This robust feature allows nonprofits to sell tickets for events without any fees. It generates Scannable e-tickets, accepts all payment types, and offers customizable ticket forms. You can also track ticket scans, send automated reminders, and send tax receipts seamlessly.
ECommerce
Nonprofits can open an online store for free with Zeffy. It helps in product selling, inventory management, and customizing store design. It supports a number of payment methods, offers pre-sale options, and automates thank-you emails to buyers, ensuring a smooth shopping experience.
Donor Management
It helps nonprofits organize and track donor information in one place. You can import and export data, track offline donations, segment contacts, and send customized emails. Furthermore, it generates electronic receipts and helps users strengthen connections with donors through personalized communication.
Peer-To-Peer Campaigns
It empowers supporters to raise funds on behalf of their nonprofit. It provides customizable campaigns, leaderboards, and personal fundraising pages. It also helps users track donations, manage fundraisers, and send automated receipts without any cost, making it easy to enhance their fundraising efforts.
Pros And Cons of Zeffy
Pros
No fees of any sort for nonprofits
Helps track event attendees
Automatic tax receipts are available
Useful data export to Excel
Cons
Limited customization for forms, according to some users
Minor issues with the ticketing setup
Zeffy Reviews
Total 70 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars91%
4
Stars9%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Todd T.
Non-Profit Organization Management, 11-50 employees
Less than a year
“Simple to signup”
Pros
From the start the whole platform has felt very easy to use. Customers also say it's really simple to navigate and sign up for a fundraising event through Zeffy which has made the process much more user-friendly.
Cons
The only downside I have run into is the limited amount of customization available on the front end especially in terms of what the customer actually sees. Aside from that, I really don't have any other complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Timothy E.
Civic & Social Organization, 1-10 employees
Less than a year
“offer the best support for nonprofits”
Pros
Working with Zeffy has been a really positive experience and I have genuinely enjoyed using its tools. For a nonprofit, the level of support they provide along with how simple the products are to use makes it feel like a real win-win.
Cons
At this point I haven't run into any problems. Between the helpful support team and how easy�the platform�is, we spend far less time trying to figure things out and a lot more time focused on fundraising.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Tara T.
Entertainment, 1-10 employees
Less than 6 months
“pretty modern interface”
Pros
Using Zeffy has been really easy. The interface looks polished, the export features are excellent and the fact that there are no fees makes it incredibly budget-friendly when every dollar matters. We also really appreciate that it's a Canadian platform.
Cons
One thing we make sure to mention to buyers is that�the platform�automatically adds an optional donation, although it hasn't led to any complaints for us. The title character limit can also be a little restrictive when trying to fit all the important details into the bold text.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does Zeffy offer an API?
No, Zeffy does not offer an API.
Does Zeffy have a mobile app?
Yes, Zeffy has a mobile app for iOS users.
What language does Zeffy support?
Zeffy supports English and French languages.
What types of pricing plans does Zeffy offer?
The Zeffy cost is absolutely $0 as it is 100% free for nonprofits in the US and Canada.
What other apps does Zeffy integrate with?
Zeffy offers smooth integration with Zapier, QuickBooks, Asana, SQL, Salesforce, Donor Perfect, and Google Sheets.
Who are the typical users of Zeffy?
Typical users of Zeffy are nonprofit organizations in the United States and Canada, including nonprofits, charities, museums, veteran organizations, animal welfare organizations, political campaigns, and student organizations.
What level of support does Zeffy offer?
Zeffy offers support through live chat, chatbot, email, a help center, and webinars.



