Total 12 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

83%

4

Stars

17%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

SA
Saud Alarifi

Financial Services, 101-500 employees

Less than 6 months

5.0

“rapid test scenario updates”

Pros

Biggest change for our team has been the speed at which the team can build and update test scenarios. With our previous setup, we were constantly chasing down broken scripts but that doesn't happen anymore. The scenarios stay stable even while the application is evolving which has made a huge difference in keeping our workflow moving.

Cons

Reporting dashboard works but it still feels a bit limited in terms of customization. If the product allowed more flexible modification of views and reports to match how the team shares and discusses results, it would make the whole reporting side feel more complete.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

TB
Tony Brown

Security and Investigations, 51-100 employees

Less than a year

5.0

“codeless automation, self-healing win”

Pros

The codeless automation approach let our business users and manual testers start building functional automated tests within the first week, without needing a heavy technical background. The natural-language way of writing tests also feels accessible to learn and quick to get the hang of. Having everything under one roof has been a big win too. It supports web, API and mobile testing from the same platform so we're not constantly switching between separate tools depending on the application layer. The self-healing feature has impressed us in particular: when the dev team updates UI elements, the platform often auto-adjusts the affected tests which cuts down our maintenance workload a lot. Since it's cloud based, teammates across multiple locations in Europe can collaborate without friction. And throughout the rollout and afterward, the support team has been prompt and genuinely knowledgeable whenever questions come up.

Cons

Getting started and understanding how the platform's underlying logic works took longer than we expected so new users should plan for a ramp-up period before they're fully productive. A few of our most complex, highly custom scenarios still required pulling in technical staff to finish properly. The pricing can feel a bit steep for smaller teams although the ROI has clearly made the cost worthwhile for us.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

8

BW
Bonnie Wang

Information Technology and Services, 11-50 employees

More than a year

4.0

“strong regression automation”

Pros

We've been using this software to automate important workflows throughout our application especially the parts that come up again and again in regression testing. The automated scenarios boost our test coverage and make it far quicker to run the same repetitive checks without burning time on manual execution.

Cons

Execution can get a bit flaky at times some tests occasionally fail due to timing, the test environment or app-specific behavior. When that happens, the QA team has to dig in to figure out whether it's a real product defect or just an automation-related issue.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

10

KR
Kasturi Rajamanikkam

Insurance, 51-100 employees

More than a year

5.0

“no-code automation”

Pros

The no-code platform is a nice setup because it lets pretty much anyone jump into test automation without needing to write code. The self-healing feature is especially helpful, it cuts down on how much script maintenance you have to do when UI elements change.

Cons

There are times when I still need a way to parameterize XPath attribute values. With Selenium that's easy via code but AccelQ doesn't seem to offer a solid workaround for that requirement yet.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

SS
Simar Sandhu

Non-Profit Organization Management, 101-500 employees

More than a year

4.0

“ACCELQ Review..”

Pros

ACCELQ has made automating our Salesforce testing a lot more manageable than I expected. Getting everything set up was pretty easy and we were able to start running test scripts without hitting a huge learning wall. What really made a difference was the training support! Every step came with guidance on best practices and the team helped us reach productivity quickly. On top of that, their customer service has been genuinely responsive. When problems came up, they didn't just close tickets, they worked with us to actually solve the issue. Overall, it's been a positive, low-friction addition to our QA workflow.

Cons

Only area that feels a bit lacking is the library of learning resources. There should be more how-to videos for people who are brand new to QA automation because the learning curve can feel steep if you don't already understand automation frameworks. Adding more tutorial content that's specifically centered on Salesforce automation use cases would help new users get up to speed faster so you wouldn't have to depend as heavily on live support and scheduled training sessions.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

BS
Bostjan Sustar

Information Technology and Services, 51-100 employees

More than a year

5.0

“codeless model-based automation”

Pros

The biggest win for us is the codeless, model-based automation approach which makes it much simpler to create and keep automated tests updated as the application changes. It also covers both web and API testing in a single platform so we don't have to juggle multiple tools. On top of that, the traceability connecting requirements, test cases and execution outcomes gives our teams clearer visibility across the whole development lifecycle.

Cons

The reporting is already pretty helpful but we'd get even more value if the dashboards had more customization options and the analytics were more flexible especially when presenting testing insights to different business and technical stakeholders.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

JS
Jasdeep Singh

Information Technology and Services, 500+ employees

Free Trial

5.0

“Faster regressions”

Pros

This tool has been a solid win for our team! It lets everyone contribute, not just the automation folks. On top of that, the self-healing feature keeps our tests from falling apart whenever the UI shifts so we're not constantly in firefight mode. Since adopting it, our regression cycle time dropped massively. Only downside is that the reporting feels a bit shallow compared to what I'd want, I'd like more depth there.

Cons

Self-healing fixes locator changes quietly which means you don't always notice UI drift right away. Because of that we've started pulling the healing logs every sprint just to understand what's actually changing in the app.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

PH
Paul Harris

Investment Management, 11-50 employees

Less than a year

5.0

“better load testing and insights”

Pros

During market hours, our trading and client portals get a clear surge in activity so we really can't skip performance testing. It helped us uncover slow response times before each release and gave us a much clearer view of how the system behaves when real user traffic ramps up. Having all those results stored and accessible in one spot also made it easier for QA, developers and operations to align, our discussions became a lot more productive.

Cons

Setting up the first batch of performance scenarios took longer than we expected. Once that groundwork was done though, maintaining, updating and running the tests turned into a normal part of our release workflow.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

AC
Anshul Chawla

Information Technology and Services, 51-100 employees

More than a year

5.0

“strong automation ROI and faster releases”

Pros

It has been a solid win for our business, mainly because it pushes automation adoption further, cuts down testing cycle times and helps us release with better quality. Teams are getting to market faster without sacrificing the quality checks that matter. On top of that, the platform feels reliable, scales well and is easy enough that productivity gains show up quickly which lines up with the return on investment we were aiming for.

Cons

Even though the overall value is excellent, there's room to strengthen some of the more advanced customization options and reporting features so it fits even better with complex enterprise scenarios. Also, as new capabilities roll out, adding more in-app guidance and contextual learning materials would help users ramp up and reach full adoption speed even sooner. These points are minor and don't really affect how effective the product is or the value it delivers.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

AT
Akshay Talekar

Computer Software, 51-100 employees

Less than a year

5.0

“AI self-healing + strong reporting”

Pros

The value you get for the price is impressive especially since it cuts down a lot of the automation development and ongoing maintenance work. The platform is codeless and user-friendly which makes it practical for both technical folks and non-technical teams to jump into automation without too much friction. The AI-powered self-healing feature is a standout for me! It drastically reduces how often scripts need manual fixes and helps keep test runs more stable over time. I also appreciate that it covers web, API and mobile automation from one place instead of forcing you to stitch tools together. Finally, the reporting and dashboards are solid, they give clear visibility into test execution and quality metrics so you can actually track what's happening.

Cons

Advanced capabilities don't come completely "out of the box" and getting the most out of them can involve a learning curve and some extra product knowledge. When something goes wrong with more complex failures, debugging can take a bit of time. It also feels like the large-scale execution analysis and dashboard navigation could use a bit more optimization to make usability even smoother.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

RB
Rupam Banerjee

Computer Software, 11-50 employees

Less than 6 months

5.0

“QA bottleneck solved with AI”

Pros

Our sprint cycle kept getting stuck in QA and we needed a testing approach the team could genuinely keep up with (something that wouldn't just create another pile of work). ACCELQ fit in with minimal friction and the pipeline integration was solid. Running tests in parallel shaved down regression time in a noticeable way. The AI autopilot for scalable enterprise testing also made daily execution more organized, while the advanced logic insights and smart analytics gave much clearer visibility into where failures were coming from and what coverage gaps we were still missing. It's not trying to be flashy, it simply delivers what it promises which is exactly what we needed :))

Cons

There's a learning curve. It feels like many new users may have trouble understanding how the platform works at first. Other than that, everything else seems to be working well.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

S
saurabh

IT, 500+ employees

Less than a year

5.0

“Best AI automation tool!”

Pros

It has been a game-changer for our automation journey. Its low-code test automation features and AI-driven approach make it my go-to tool for testing. It works great for sprint automation and gives quick feedback. I'm really impressed with how easily it sets up parallel executions, runs in headless mode and builds CI pipelines without any difficulty.

Cons

I think customer support and articles should be easy for me to find when I need them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8