Total 58 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

38%

3

Stars

10%

2

Stars

0%

1

Stars

2%

Satisfaction score

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

T

Tom

Construction, 101-500 employees

More than a year

4.0
March 2022

Fantastic file sharing project software - perfect for collaboration

Pros

User-friendly with an aesthetically pleasing interface. Excellent online tutorial videos for document sharing.

Cons

Raising a request for information solely through generating a new blank email is somewhat limiting. The document register could benefit from additional or advanced search criteria fields for substantial improvement. The need to refresh the document register several times before updates take effect is also a bit frustrating.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

8

C

Chris

Architecture & Planning, 101-500 employees

More than a year

3.0
March 2022

Beware projects that use this tool it is incredibly inefficient and redundant.

Pros

Not many issues noted. It may be more suitable for slow-paced projects with dedicated document control teams.

Cons

The redundancy and unintuitiveness of metadata are drawbacks. If the software could automatically extract metadata from a file number or name it would make sense. However as it is everything must be slowly added in triplicate.

Rating Distribution

Ease of use

3

Value for money

2

Customer Support

2

Functionality

6

M

Marisa

Hospitality, 101-500 employees

More than a year

5.0
December 2021

A Sophisicated Software

Pros

Oracle's web-based platform Aconex facilitates international collaboration with easy document review hierarchy verification. The software provides a global platform for collaboration straightforward addition of new files and secure storage of correspondence.

Cons

The software's cost is exceedingly high when compared to local alternatives.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

L

Lachlan

Construction, 51-100 employees

More than a year

3.0
December 2021

Not as flexible as otehr similar products

Pros

Effectively controls drawings and specifications.

Cons

The inability to modify functions for better alignment with our business needs or edit certain aspects is a drawback.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

4

R

Roop

Oil & Energy, 101-500 employees

More than a year

4.0
May 2021

I have used Aconex for 1.5 years and it was a great experience you Oracle Aconex.

Pros

Well-organized and easily accessible data for larger projects ensuring user-friendly operation.

Cons

I don't identify anything to dislike but returning to the main page to see/search other documents is necessary.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

6

A

Anonymous

Not Specified, 500+ employees

Less than 6 months

5.0
May 2021

Pretty good in a busy market

Pros

Aconex boasts a better user experience than some competitor systems with a user-friendly interface. The onboarding training set and tutorial videos make it easy for new users to get started.

Cons

I still find these types of software somewhat cumbersome. While the search functionality is good it could be improved and notification emails can be a real nuisance detracting from the user experience and overall effectiveness.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

6

A

Anonymous

Not Specified, 51-100 employees

More than a year

5.0
March 2021

A recommended management tool for large scale construction projects

Pros

In use for an immense construction project in Sri Lanka Aconex facilitates easy access to drawings reports and documents from various disciplines. Tracking approvals for site inspections reports and drawings is crucial for project progress.

Cons

My biggest frustration arises from the occasional system crashes which can be highly disruptive especially during site inspection replies.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

6

Functionality

8

JA

Jorge A

Utilities, 500+ employees

Less than 6 months

4.0
November 2020

Good Document Control

Pros

Aconex is a powerful tool for document control and workflows offering stability and all necessary tools.

Cons

This tool requires some training lacks friendliness and has a somewhat outdated look and feel.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

6

Functionality

6

A

Amanda

Construction, 500+ employees

More than a year

5.0
June 2020

Give it a Try

Pros

The product's ease of use and phenomenal support from Aconex along with the flexibility of the workflow module are standout features.

Cons

The mobile application falls short and I would appreciate a more robust option for mail through the mobile application.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

4

M

Malith

Real Estate, 500+ employees

More than a year

4.0
January 2020

Oracle Aconex for Industrial Projects and Professional

Pros

The costly license remains a significant drawback in this software. Additionally users must enter the document name precisely lacking the suggestive features found in search engines like Google.

Cons

The software's major drawback is its expensive license and users must precisely input document names without word suggestions unlike Google.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

6

A

Anonymous

Not Specified, 500+ employees

More than a year

5.0
January 2020

effective document management

Pros

Users in different locations might encounter synchronization issues due to internet problems. Incorrect permissions may lead to unauthorized document access causing chaos and security vulnerabilities.

Cons

Users in different locations may encounter synchronization issues due to internet problems. Incorrect permissions might lead to unauthorized document access creating chaos and security vulnerabilities.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

10

M

Manura

Real Estate, 500+ employees

More than a year

5.0
January 2020

Oracle Aconex for Large Scale Construction

Pros

As a web-based platform Aconex's speed relies on internet quality especially for downloading larger files.

Cons

Being web-based the software's speed relies on the internet connection quality particularly affecting larger file downloads.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

More than a year

5.0
December 2019

One of the most reliable cloud based software for Operations Management

Pros

Initial training is necessary for utilizing all features. Email capabilities are somewhat limited particularly for smaller projects.

Cons

Prior training is necessary to utilize all features. Limited email capability may be addressed in future upgrades. Ideal for large construction projects; suitability for small-scale projects is uncertain.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

10

N

Nuwan

Construction, 500+ employees

More than a year

4.0
November 2019

A must have for a construction company

Pros

More updates are needed when selecting types of letters.

Cons

Enhancements are needed when selecting types of letters.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

8

C

Clinton

Construction, 11-50 employees

More than a year

4.0
September 2019

Oracle Aconex: An Industry-Leading Project Management Tool

Pros

Uploading files with correct properties can be tedious. View customization is limited and the learning curve for new users is steep.

Cons

Uploading files with correct properties manually is tedious with limited view customization. Mail items should display on the same page as the inbox. No right-click option to open items in a separate tab. Document register standards lack constraints posing challenges for all disciplines. Steep learning curve for new users requires extensive training.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

R

Robert

Construction, 11-50 employees

More than a year

5.0
August 2019

Great product

Pros

The simple ability to cut and paste from external documents into a message is lacking representing a critical area for improvement.

Cons

The software lacks the simple ability to cut and paste from external documents into a message a critical feature that could be improved.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

6

M

Mario

Construction, 101-500 employees

Less than 6 months

5.0
June 2019

Aconex

Pros

The inability to use the software on a phone hinders accessibility for those on the go.

Cons

Accessibility from the phone is not supported posing challenges for users on the go requiring reliance on emails sent by project managers.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

P

peter

Transportation/Trucking/Railroad, 500+ employees

More than a year

4.0
May 2019

Aconex - your valuable tool

Pros

Recent outages or slow running have been frustrating for daily users.

Cons

Recent outages or slow running have been frustrating especially when daily system use is crucial.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

8

V

Vikas

Construction, 500+ employees

More than a year

3.0
April 2019

Good for EPC Companies

Pros

Limited availability of certain reports indicating room for improvement in reporting.

Cons

Reporting has scope for improvement with very few available reports.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

8

W

Wenray

Design, 51-100 employees

More than a year

1.0
April 2019

Absolutely awful performance glitches and errors

Pros

Performance issues especially slow file uploads and loading correspondences impact productivity negatively.

Cons

Terrible performance hampers productivity with slow uploads and unpredictable loading times.

Rating Distribution

Ease of use

3

Value for money

2

Customer Support

9

Functionality

6