Total 58 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

38%

3

Stars

10%

2

Stars

0%

1

Stars

2%

Satisfaction score

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

W

Wilfredo

Mechanical or Industrial Engineering, 101-500 employees

Less than a year

5.0
December 2023

Key to efficient document management

Pros

I find Aconex to be a valuable tool for file sharing and document management. It offers automatic transmittal numbers for sending or uploading documents, making it easy to share within groups or projects.

Cons

Aconex isn't free and it's important to get familiar with the environment before using it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Ahmed

Oil & Energy, 500+ employees

More than a year

3.0
November 2023

Secure database application

Pros

It is really effective when it comes to organizing and sharing files. It helps keep everything in order and makes it easy to share documents with others, especially within teams or projects.

Cons

Employing Aconex for document reviews is genuinely inconvenient. It operates at a sluggish pace and offers limited tools.

Rating Distribution

Ease of use

4

Value for money

2

Customer Support

6

Functionality

3

J

Joe

Construction, 51-100 employees

More than a year

3.0
October 2023

Secure record management software

Pros

It serves as a reliable record-keeping system for all historical project communications.

Cons

The platform exhibits an outdated nature with subpar mobile access. The web platform lacks responsiveness and doesn't meet modern standards.

Rating Distribution

Ease of use

3

Value for money

5

Customer Support

6

Functionality

4

A

Adriana

Construction, 101-500 employees

More than a year

5.0
July 2023

Reliable task & Issue management tool

Pros

I think Oracle Aconex is great for working together on architectural projects. It has solid documentation features and I really like the compliance management tool.

Cons

I find the platform makes management easy and accessing features is easy. From my perspective, there's nothing to be dissatisfied with when it comes to Oracle Aconex.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

K

Kevin

Accounting, 11-50 employees

Less than a year

5.0
July 2023

The best with easy setup

Pros

The integration works smoothly and the pricing fits well with what the software can do.

Cons

I'm somewhat regretful that I didn't discover it earlier; it could have spared us many headaches a while back.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

H

Hannah

Construction, 500+ employees

More than a year

5.0
July 2023

Efficient task management with custom tools

Pros

The platform is great for collaborating on documentation for construction project engineers and makes it easy to share multiple project files. The risk management tools also add to its appeal.

Cons

The Oracle platform possesses impactful project management functionalities and I have no complaints.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S

Stephanie

Arts and Crafts, 1-10 employees

5.0
July 2023

Satisfied customer

Pros

I find Aconex easy to use which makes training employees a simple task.

Cons

No issues; I'm a content customer and likely to recommend it to others.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

J

Jesse

Construction, 51-100 employees

Less than a year

5.0
April 2023

Document management Pro!

Pros

I think the document management feature that lets me save DWGs with PDFs is a big help.

Cons

The layout feels clunky and not very simple. It often requires me to search carefully to find what I'm looking for.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

KO

Kam O.

Transportation, 500+ employees

4.0
March 2023

Fast and easy document access

Pros

Aconex has been great so far. It gives easy access to documentation and offers excellent support. It also provides a clear process flow for project delivery, making it easy for project teams to follow. The email interface is simple for everyone to understand and if you know how to use email, you’ll find Aconex easy to use.

Cons

I think the pricing of the software can be on the higher side. Right now, searches are still quite basic and the BIM viewer tab could be improved. It would be great if there was a full-featured BIM viewer that could recognize RVT and Bentley 3D files without needing to convert them to IFCs.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

E

Emma

Construction, 101-500 employees

Less than a year

4.0
March 2023

Best tool for managing projects

Pros

It is an amazing tool for collaboration, making workflow, document and communication management much easier.

Cons

Comprehensive field reports are really helpful, especially when they cover the benefits and drawbacks related to usability, value and customer care. They give a clear picture of what works well and where there might be room for improvement.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

9

SW

Susan W.

Information Technology, 11-50 employees

5.0
February 2023

Quick and responsive support

Pros

Aconex offers a global platform that lets numerous users collaborate easily. I can easily add new files to the system and I never have to worry about losing any correspondence since all mail is stored in the Mail module and can't be deleted. Plus, there's no file size limit.

Cons

I've found it a bit problematic having to use the pre-loaded mail form titles that Aconex provides. When working on the backend of the system, where changes might be needed, the complexities of the software can sometimes cause confusion.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

SB

Sandra B.

Government Administration, 500+ employees

4.0
February 2023

Solid software with some limitations

Pros

This evaluation is actually based on the initial phases of configuration and implementation. We are still working to put together a structure that is flexible for us, the contractors, and how we collaborate, given our current situation. But as of right now, all of our problems have been resolved, thankfully.

Cons

There are some major issues that really need to be addressed. This software isn't suitable for overall program management, and it doesn't offer a way to monitor action items, finance or change management, among other things. One of the biggest challenges is that its structure isn't based on folders.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

KA

Karl A.

Transport, 11-50 employees

4.0
January 2023

Leading tool for document control

Pros

I really appreciate how Aconex fits well with my existing policies and procedures. It doesn't force me to follow a set method and it doesn't need much configuration when I first start using it. Another thing I like is how often it introduces new, helpful features.

Cons

Not a con, but it would be wonderful to have better controls. Also, it uses the status of the previous version for the new version. If you fail to choose a new status, the draft of the next revision of the document can appear in the document register as authorized.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

9

A

alma

Oil & Energy, 51-100 employees

More than a year

5.0
November 2022

Easy to use

Pros

The configuration is really easy and does exactly what it's meant to do.

Cons

I've noticed that it lacks support for concurrent engineering.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

10

K

Katie

Utilities, 11-50 employees

More than a year

4.0
October 2022

Great product

Pros

I find the ability to track conversations and issued documents to be a valuable feature.

Cons

Some processes can be lengthy involving additional steps that deviate from our company's usual procedures.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

J

Jason

Construction, 1-10 employees

More than a year

5.0
September 2022

All your needs in one place

Pros

The software acts as a comprehensive hub for all necessary documents enhancing job efficiency.

Cons

There isn't much I dislike about this software. I might suggest implementing a 4-digit pin for login.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Arianna

Construction, 51-100 employees

Less than a year

5.0
September 2022

Smart choice for project scheduling

Pros

I think Oracle Aconex provides an excellent project management experience, offering great resource planning and accurate project budgets and estimates. It makes it easy to share engineering and construction documents across multiple project engineers, helping to manage time and costs effectively.

Cons

This Oracle management product has user-friendly features but training newcomers to Oracle Aconex can be time-consuming.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M

Malek

Architecture & Planning, 11-50 employees

More than a year

5.0
July 2022

All-in-one project management tools

Pros

It is really helpful for construction projects, offering a single platform to manage tasks and project documents efficiently. The direct link to Primavera makes it easy to view schedules and discuss updates with coworkers. The platform also simplifies procedures and helps ensure quick approvals for different protocols.

Cons

One of the most frustrating aspects of working in a team is the need to teach every new member as not everyone can quickly learn to work effectively.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

MJ

Michael John

Construction, 1-10 employees

More than a year

5.0
June 2022

Document controller's take on aconex

Pros

Aconex offers a lot of user-friendly features that make managing data for projects simple and efficient.

Cons

It might be helpful to have a wider range of reports, like dashboard layout templates.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

V

Valarie

Construction, 51-100 employees

More than a year

5.0
April 2022

Efficient & affordable construction platform

Pros

Oracle Aconex is highly customizable and offers great solutions for managing engineering and construction projects. The system provides reliable reports, smooth data migration and efficient documentation features, making it a solid choice for project management.

Cons

I haven't encountered any significant issues with Oracle Aconex features. The interface is easy to adapt, allowing me to configure the tool's capabilities to suit my needs.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

10