Wilfredo
Mechanical or Industrial Engineering, 101-500 employees
Less than a year
“Key to efficient document management
Pros
I find Aconex to be a valuable tool for file sharing and document management. It offers automatic transmittal numbers for sending or uploading documents, making it easy to share within groups or projects.
Cons
Aconex isn't free and it's important to get familiar with the environment before using it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Ahmed
Oil & Energy, 500+ employees
More than a year
“Secure database application
Pros
It is really effective when it comes to organizing and sharing files. It helps keep everything in order and makes it easy to share documents with others, especially within teams or projects.
Cons
Employing Aconex for document reviews is genuinely inconvenient. It operates at a sluggish pace and offers limited tools.
Rating Distribution
Ease of use
4
Value for money
2
Customer Support
6
Functionality
3
Joe
Construction, 51-100 employees
More than a year
“Secure record management software
Pros
It serves as a reliable record-keeping system for all historical project communications.
Cons
The platform exhibits an outdated nature with subpar mobile access. The web platform lacks responsiveness and doesn't meet modern standards.
Rating Distribution
Ease of use
3
Value for money
5
Customer Support
6
Functionality
4
Adriana
Construction, 101-500 employees
More than a year
“Reliable task & Issue management tool
Pros
I think Oracle Aconex is great for working together on architectural projects. It has solid documentation features and I really like the compliance management tool.
Cons
I find the platform makes management easy and accessing features is easy. From my perspective, there's nothing to be dissatisfied with when it comes to Oracle Aconex.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Kevin
Accounting, 11-50 employees
Less than a year
“The best with easy setup
Pros
The integration works smoothly and the pricing fits well with what the software can do.
Cons
I'm somewhat regretful that I didn't discover it earlier; it could have spared us many headaches a while back.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Hannah
Construction, 500+ employees
More than a year
“Efficient task management with custom tools
Pros
The platform is great for collaborating on documentation for construction project engineers and makes it easy to share multiple project files. The risk management tools also add to its appeal.
Cons
The Oracle platform possesses impactful project management functionalities and I have no complaints.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Stephanie
Arts and Crafts, 1-10 employees
“Satisfied customer
Pros
I find Aconex easy to use which makes training employees a simple task.
Cons
No issues; I'm a content customer and likely to recommend it to others.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Jesse
Construction, 51-100 employees
Less than a year
“Document management Pro!
Pros
I think the document management feature that lets me save DWGs with PDFs is a big help.
Cons
The layout feels clunky and not very simple. It often requires me to search carefully to find what I'm looking for.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Kam O.
Transportation, 500+ employees
“Fast and easy document access
Pros
Aconex has been great so far. It gives easy access to documentation and offers excellent support. It also provides a clear process flow for project delivery, making it easy for project teams to follow. The email interface is simple for everyone to understand and if you know how to use email, you’ll find Aconex easy to use.
Cons
I think the pricing of the software can be on the higher side. Right now, searches are still quite basic and the BIM viewer tab could be improved. It would be great if there was a full-featured BIM viewer that could recognize RVT and Bentley 3D files without needing to convert them to IFCs.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Emma
Construction, 101-500 employees
Less than a year
“Best tool for managing projects
Pros
It is an amazing tool for collaboration, making workflow, document and communication management much easier.
Cons
Comprehensive field reports are really helpful, especially when they cover the benefits and drawbacks related to usability, value and customer care. They give a clear picture of what works well and where there might be room for improvement.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
9
Susan W.
Information Technology, 11-50 employees
“Quick and responsive support
Pros
Aconex offers a global platform that lets numerous users collaborate easily. I can easily add new files to the system and I never have to worry about losing any correspondence since all mail is stored in the Mail module and can't be deleted. Plus, there's no file size limit.
Cons
I've found it a bit problematic having to use the pre-loaded mail form titles that Aconex provides. When working on the backend of the system, where changes might be needed, the complexities of the software can sometimes cause confusion.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Sandra B.
Government Administration, 500+ employees
“Solid software with some limitations
Pros
This evaluation is actually based on the initial phases of configuration and implementation. We are still working to put together a structure that is flexible for us, the contractors, and how we collaborate, given our current situation. But as of right now, all of our problems have been resolved, thankfully.
Cons
There are some major issues that really need to be addressed. This software isn't suitable for overall program management, and it doesn't offer a way to monitor action items, finance or change management, among other things. One of the biggest challenges is that its structure isn't based on folders.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Karl A.
Transport, 11-50 employees
“Leading tool for document control
Pros
I really appreciate how Aconex fits well with my existing policies and procedures. It doesn't force me to follow a set method and it doesn't need much configuration when I first start using it. Another thing I like is how often it introduces new, helpful features.
Cons
Not a con, but it would be wonderful to have better controls. Also, it uses the status of the previous version for the new version. If you fail to choose a new status, the draft of the next revision of the document can appear in the document register as authorized.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
9
alma
Oil & Energy, 51-100 employees
More than a year
“Easy to use
Pros
The configuration is really easy and does exactly what it's meant to do.
Cons
I've noticed that it lacks support for concurrent engineering.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Katie
Utilities, 11-50 employees
More than a year
“Great product
Pros
I find the ability to track conversations and issued documents to be a valuable feature.
Cons
Some processes can be lengthy involving additional steps that deviate from our company's usual procedures.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Jason
Construction, 1-10 employees
More than a year
“All your needs in one place
Pros
The software acts as a comprehensive hub for all necessary documents enhancing job efficiency.
Cons
There isn't much I dislike about this software. I might suggest implementing a 4-digit pin for login.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Arianna
Construction, 51-100 employees
Less than a year
“Smart choice for project scheduling
Pros
I think Oracle Aconex provides an excellent project management experience, offering great resource planning and accurate project budgets and estimates. It makes it easy to share engineering and construction documents across multiple project engineers, helping to manage time and costs effectively.
Cons
This Oracle management product has user-friendly features but training newcomers to Oracle Aconex can be time-consuming.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Malek
Architecture & Planning, 11-50 employees
More than a year
“All-in-one project management tools
Pros
It is really helpful for construction projects, offering a single platform to manage tasks and project documents efficiently. The direct link to Primavera makes it easy to view schedules and discuss updates with coworkers. The platform also simplifies procedures and helps ensure quick approvals for different protocols.
Cons
One of the most frustrating aspects of working in a team is the need to teach every new member as not everyone can quickly learn to work effectively.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Michael John
Construction, 1-10 employees
More than a year
“Document controller's take on aconex
Pros
Aconex offers a lot of user-friendly features that make managing data for projects simple and efficient.
Cons
It might be helpful to have a wider range of reports, like dashboard layout templates.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Valarie
Construction, 51-100 employees
More than a year
“Efficient & affordable construction platform
Pros
Oracle Aconex is highly customizable and offers great solutions for managing engineering and construction projects. The system provides reliable reports, smooth data migration and efficient documentation features, making it a solid choice for project management.
Cons
I haven't encountered any significant issues with Oracle Aconex features. The interface is easy to adapt, allowing me to configure the tool's capabilities to suit my needs.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
10
Tom
Construction, 101-500 employees
More than a year
“Fantastic file sharing project software - perfect for collaboration
Pros
User-friendly with an aesthetically pleasing interface. Excellent online tutorial videos for document sharing.
Cons
Raising a request for information solely through generating a new blank email is somewhat limiting. The document register could benefit from additional or advanced search criteria fields for substantial improvement. The need to refresh the document register several times before updates take effect is also a bit frustrating.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
8
Chris
Architecture & Planning, 101-500 employees
More than a year
“Beware projects that use this tool it is incredibly inefficient and redundant.
Pros
Not many issues noted. It may be more suitable for slow-paced projects with dedicated document control teams.
Cons
The redundancy and unintuitiveness of metadata are drawbacks. If the software could automatically extract metadata from a file number or name it would make sense. However as it is everything must be slowly added in triplicate.
Rating Distribution
Ease of use
3
Value for money
2
Customer Support
2
Functionality
6
Marisa
Hospitality, 101-500 employees
More than a year
“A Sophisicated Software
Pros
Oracle's web-based platform Aconex facilitates international collaboration with easy document review hierarchy verification. The software provides a global platform for collaboration straightforward addition of new files and secure storage of correspondence.
Cons
The software's cost is exceedingly high when compared to local alternatives.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Lachlan
Construction, 51-100 employees
More than a year
“Not as flexible as otehr similar products
Pros
Effectively controls drawings and specifications.
Cons
The inability to modify functions for better alignment with our business needs or edit certain aspects is a drawback.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
4
Roop
Oil & Energy, 101-500 employees
More than a year
“I have used Aconex for 1.5 years and it was a great experience you Oracle Aconex.
Pros
Well-organized and easily accessible data for larger projects ensuring user-friendly operation.
Cons
I don't identify anything to dislike but returning to the main page to see/search other documents is necessary.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
6
Anonymous
Not Specified, 500+ employees
Less than 6 months
“Pretty good in a busy market
Pros
Aconex boasts a better user experience than some competitor systems with a user-friendly interface. The onboarding training set and tutorial videos make it easy for new users to get started.
Cons
I still find these types of software somewhat cumbersome. While the search functionality is good it could be improved and notification emails can be a real nuisance detracting from the user experience and overall effectiveness.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
6
Anonymous
Not Specified, 51-100 employees
More than a year
“A recommended management tool for large scale construction projects
Pros
In use for an immense construction project in Sri Lanka Aconex facilitates easy access to drawings reports and documents from various disciplines. Tracking approvals for site inspections reports and drawings is crucial for project progress.
Cons
My biggest frustration arises from the occasional system crashes which can be highly disruptive especially during site inspection replies.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
6
Functionality
8
Jorge A
Utilities, 500+ employees
Less than 6 months
“Good Document Control
Pros
Aconex is a powerful tool for document control and workflows offering stability and all necessary tools.
Cons
This tool requires some training lacks friendliness and has a somewhat outdated look and feel.
Rating Distribution
Ease of use
6
Value for money
9
Customer Support
6
Functionality
6
Amanda
Construction, 500+ employees
More than a year
“Give it a Try
Pros
The product's ease of use and phenomenal support from Aconex along with the flexibility of the workflow module are standout features.
Cons
The mobile application falls short and I would appreciate a more robust option for mail through the mobile application.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
4
Malith
Real Estate, 500+ employees
More than a year
“Oracle Aconex for Industrial Projects and Professional
Pros
The costly license remains a significant drawback in this software. Additionally users must enter the document name precisely lacking the suggestive features found in search engines like Google.
Cons
The software's major drawback is its expensive license and users must precisely input document names without word suggestions unlike Google.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
6
Anonymous
Not Specified, 500+ employees
More than a year
“effective document management
Pros
Users in different locations might encounter synchronization issues due to internet problems. Incorrect permissions may lead to unauthorized document access causing chaos and security vulnerabilities.
Cons
Users in different locations may encounter synchronization issues due to internet problems. Incorrect permissions might lead to unauthorized document access creating chaos and security vulnerabilities.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
10
Manura
Real Estate, 500+ employees
More than a year
“Oracle Aconex for Large Scale Construction
Pros
As a web-based platform Aconex's speed relies on internet quality especially for downloading larger files.
Cons
Being web-based the software's speed relies on the internet connection quality particularly affecting larger file downloads.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
10
Anonymous
Not Specified, 11-50 employees
More than a year
“One of the most reliable cloud based software for Operations Management
Pros
Initial training is necessary for utilizing all features. Email capabilities are somewhat limited particularly for smaller projects.
Cons
Prior training is necessary to utilize all features. Limited email capability may be addressed in future upgrades. Ideal for large construction projects; suitability for small-scale projects is uncertain.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
10
Nuwan
Construction, 500+ employees
More than a year
“A must have for a construction company
Pros
More updates are needed when selecting types of letters.
Cons
Enhancements are needed when selecting types of letters.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8
Clinton
Construction, 11-50 employees
More than a year
“Oracle Aconex: An Industry-Leading Project Management Tool
Pros
Uploading files with correct properties can be tedious. View customization is limited and the learning curve for new users is steep.
Cons
Uploading files with correct properties manually is tedious with limited view customization. Mail items should display on the same page as the inbox. No right-click option to open items in a separate tab. Document register standards lack constraints posing challenges for all disciplines. Steep learning curve for new users requires extensive training.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Robert
Construction, 11-50 employees
More than a year
“Great product
Pros
The simple ability to cut and paste from external documents into a message is lacking representing a critical area for improvement.
Cons
The software lacks the simple ability to cut and paste from external documents into a message a critical feature that could be improved.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Mario
Construction, 101-500 employees
Less than 6 months
“Aconex
Pros
The inability to use the software on a phone hinders accessibility for those on the go.
Cons
Accessibility from the phone is not supported posing challenges for users on the go requiring reliance on emails sent by project managers.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
8
peter
Transportation/Trucking/Railroad, 500+ employees
More than a year
“Aconex - your valuable tool
Pros
Recent outages or slow running have been frustrating for daily users.
Cons
Recent outages or slow running have been frustrating especially when daily system use is crucial.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
8
Vikas
Construction, 500+ employees
More than a year
“Good for EPC Companies
Pros
Limited availability of certain reports indicating room for improvement in reporting.
Cons
Reporting has scope for improvement with very few available reports.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
8
Wenray
Design, 51-100 employees
More than a year
“Absolutely awful performance glitches and errors
Pros
Performance issues especially slow file uploads and loading correspondences impact productivity negatively.
Cons
Terrible performance hampers productivity with slow uploads and unpredictable loading times.
Rating Distribution
Ease of use
3
Value for money
2
Customer Support
9
Functionality
6
james
Construction, 11-50 employees
More than a year
“Terrible
Pros
Reliability issues requiring constant page refreshing diminish the user experience.
Cons
Reliability issues require constant page refreshing.
Rating Distribution
Ease of use
6
Value for money
2
Customer Support
2
Functionality
6
Anonymous
Not Specified, 500+ employees
More than a year
“Oracle Aconex the Best EDMS
Pros
Improvement is needed in the software's interface and background for better user experience.
Cons
Enhancement of the background and interfacing of the EDMS is needed.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
4
Nick
Construction, 500+ employees
More than a year
“Precision in Document Control
Pros
Accuracy in document registration and adherence to project conventions are crucial for software effectiveness.
Cons
Accurate document registration and adherence to project conventions are crucial for software effectiveness.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
8
Anonymous
Not Specified, 500+ employees
More than a year
“Great product for Onsite CMs
Pros
Difficulty in finding scheduling functionality outside custom forms and challenging program-based usage.
Cons
Scheduling functionality outside custom forms is necessary and program-based use is challenging.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
6
Gheorghita
Construction, 1-10 employees
More than a year
“A great cloud-based management solution for construction
Pros
Support sometimes lacks reactivity to users' problems possibly due to high demand.
Cons
Support is not always reactive to problems possibly due to being busy and crowded.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
8
Andrew
Architecture & Planning, 101-500 employees
More than a year
“Consistency makes for efficeincy
Pros
Inefficient use of tools by some Project Managers leads to confusion and longer task comprehension times.
Cons
Improper use of tools by some PMs leads to confusion about tasks and issues with RFIs and queries.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Jason
Construction, 51-100 employees
More than a year
“Oracle
Pros
Oracle's navigation is not always user-friendly.
Cons
Navigation within Oracle is not always easy.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
6
Greg
Warehousing, 51-100 employees
Less than a year
“Keeping up with standards
Pros
Challenges persist in keeping up with specific documents highlighting the importance of organization.
Cons
Organizational challenges persist in keeping up with certain documents.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
10
Ann
Civil Engineering, 101-500 employees
More than a year
“Excellent Document Management System
Pros
While generally positive occasional system downtime is a drawback.
Cons
There are no apparent dislikes about the software except for occasional system downtimes.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Dean
Civil Engineering, N/A employees
More than a year
“The industry standard when it comes to project management and CPS
Pros
Pricing can be high but the software's value for coordination outweighs the costs.
Cons
The software's cost depends on required functionality but is justified considering the costs associated with poor coordination and workflows.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
10
