Total 58 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

38%

3

Stars

10%

2

Stars

0%

1

Stars

2%

Satisfaction score

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

W

Wilfredo

Mechanical or Industrial Engineering, 101-500 employees

Less than a year

5.0
December 2023

Key to efficient document management

Pros

I find Aconex to be a valuable tool for file sharing and document management. It offers automatic transmittal numbers for sending or uploading documents, making it easy to share within groups or projects.

Cons

Aconex isn't free and it's important to get familiar with the environment before using it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Ahmed

Oil & Energy, 500+ employees

More than a year

3.0
November 2023

Secure database application

Pros

It is really effective when it comes to organizing and sharing files. It helps keep everything in order and makes it easy to share documents with others, especially within teams or projects.

Cons

Employing Aconex for document reviews is genuinely inconvenient. It operates at a sluggish pace and offers limited tools.

Rating Distribution

Ease of use

4

Value for money

2

Customer Support

6

Functionality

3

J

Joe

Construction, 51-100 employees

More than a year

3.0
October 2023

Secure record management software

Pros

It serves as a reliable record-keeping system for all historical project communications.

Cons

The platform exhibits an outdated nature with subpar mobile access. The web platform lacks responsiveness and doesn't meet modern standards.

Rating Distribution

Ease of use

3

Value for money

5

Customer Support

6

Functionality

4

A

Adriana

Construction, 101-500 employees

More than a year

5.0
July 2023

Reliable task & Issue management tool

Pros

I think Oracle Aconex is great for working together on architectural projects. It has solid documentation features and I really like the compliance management tool.

Cons

I find the platform makes management easy and accessing features is easy. From my perspective, there's nothing to be dissatisfied with when it comes to Oracle Aconex.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

K

Kevin

Accounting, 11-50 employees

Less than a year

5.0
July 2023

The best with easy setup

Pros

The integration works smoothly and the pricing fits well with what the software can do.

Cons

I'm somewhat regretful that I didn't discover it earlier; it could have spared us many headaches a while back.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

H

Hannah

Construction, 500+ employees

More than a year

5.0
July 2023

Efficient task management with custom tools

Pros

The platform is great for collaborating on documentation for construction project engineers and makes it easy to share multiple project files. The risk management tools also add to its appeal.

Cons

The Oracle platform possesses impactful project management functionalities and I have no complaints.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S

Stephanie

Arts and Crafts, 1-10 employees

5.0
July 2023

Satisfied customer

Pros

I find Aconex easy to use which makes training employees a simple task.

Cons

No issues; I'm a content customer and likely to recommend it to others.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

J

Jesse

Construction, 51-100 employees

Less than a year

5.0
April 2023

Document management Pro!

Pros

I think the document management feature that lets me save DWGs with PDFs is a big help.

Cons

The layout feels clunky and not very simple. It often requires me to search carefully to find what I'm looking for.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

KO

Kam O.

Transportation, 500+ employees

4.0
March 2023

Fast and easy document access

Pros

Aconex has been great so far. It gives easy access to documentation and offers excellent support. It also provides a clear process flow for project delivery, making it easy for project teams to follow. The email interface is simple for everyone to understand and if you know how to use email, you’ll find Aconex easy to use.

Cons

I think the pricing of the software can be on the higher side. Right now, searches are still quite basic and the BIM viewer tab could be improved. It would be great if there was a full-featured BIM viewer that could recognize RVT and Bentley 3D files without needing to convert them to IFCs.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

E

Emma

Construction, 101-500 employees

Less than a year

4.0
March 2023

Best tool for managing projects

Pros

It is an amazing tool for collaboration, making workflow, document and communication management much easier.

Cons

Comprehensive field reports are really helpful, especially when they cover the benefits and drawbacks related to usability, value and customer care. They give a clear picture of what works well and where there might be room for improvement.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

9

SW

Susan W.

Information Technology, 11-50 employees

5.0
February 2023

Quick and responsive support

Pros

Aconex offers a global platform that lets numerous users collaborate easily. I can easily add new files to the system and I never have to worry about losing any correspondence since all mail is stored in the Mail module and can't be deleted. Plus, there's no file size limit.

Cons

I've found it a bit problematic having to use the pre-loaded mail form titles that Aconex provides. When working on the backend of the system, where changes might be needed, the complexities of the software can sometimes cause confusion.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

SB

Sandra B.

Government Administration, 500+ employees

4.0
February 2023

Solid software with some limitations

Pros

This evaluation is actually based on the initial phases of configuration and implementation. We are still working to put together a structure that is flexible for us, the contractors, and how we collaborate, given our current situation. But as of right now, all of our problems have been resolved, thankfully.

Cons

There are some major issues that really need to be addressed. This software isn't suitable for overall program management, and it doesn't offer a way to monitor action items, finance or change management, among other things. One of the biggest challenges is that its structure isn't based on folders.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

KA

Karl A.

Transport, 11-50 employees

4.0
January 2023

Leading tool for document control

Pros

I really appreciate how Aconex fits well with my existing policies and procedures. It doesn't force me to follow a set method and it doesn't need much configuration when I first start using it. Another thing I like is how often it introduces new, helpful features.

Cons

Not a con, but it would be wonderful to have better controls. Also, it uses the status of the previous version for the new version. If you fail to choose a new status, the draft of the next revision of the document can appear in the document register as authorized.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

9

A

alma

Oil & Energy, 51-100 employees

More than a year

5.0
November 2022

Easy to use

Pros

The configuration is really easy and does exactly what it's meant to do.

Cons

I've noticed that it lacks support for concurrent engineering.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

10

K

Katie

Utilities, 11-50 employees

More than a year

4.0
October 2022

Great product

Pros

I find the ability to track conversations and issued documents to be a valuable feature.

Cons

Some processes can be lengthy involving additional steps that deviate from our company's usual procedures.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

J

Jason

Construction, 1-10 employees

More than a year

5.0
September 2022

All your needs in one place

Pros

The software acts as a comprehensive hub for all necessary documents enhancing job efficiency.

Cons

There isn't much I dislike about this software. I might suggest implementing a 4-digit pin for login.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Arianna

Construction, 51-100 employees

Less than a year

5.0
September 2022

Smart choice for project scheduling

Pros

I think Oracle Aconex provides an excellent project management experience, offering great resource planning and accurate project budgets and estimates. It makes it easy to share engineering and construction documents across multiple project engineers, helping to manage time and costs effectively.

Cons

This Oracle management product has user-friendly features but training newcomers to Oracle Aconex can be time-consuming.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M

Malek

Architecture & Planning, 11-50 employees

More than a year

5.0
July 2022

All-in-one project management tools

Pros

It is really helpful for construction projects, offering a single platform to manage tasks and project documents efficiently. The direct link to Primavera makes it easy to view schedules and discuss updates with coworkers. The platform also simplifies procedures and helps ensure quick approvals for different protocols.

Cons

One of the most frustrating aspects of working in a team is the need to teach every new member as not everyone can quickly learn to work effectively.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

MJ

Michael John

Construction, 1-10 employees

More than a year

5.0
June 2022

Document controller's take on aconex

Pros

Aconex offers a lot of user-friendly features that make managing data for projects simple and efficient.

Cons

It might be helpful to have a wider range of reports, like dashboard layout templates.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

V

Valarie

Construction, 51-100 employees

More than a year

5.0
April 2022

Efficient & affordable construction platform

Pros

Oracle Aconex is highly customizable and offers great solutions for managing engineering and construction projects. The system provides reliable reports, smooth data migration and efficient documentation features, making it a solid choice for project management.

Cons

I haven't encountered any significant issues with Oracle Aconex features. The interface is easy to adapt, allowing me to configure the tool's capabilities to suit my needs.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

10

T

Tom

Construction, 101-500 employees

More than a year

4.0
March 2022

Fantastic file sharing project software - perfect for collaboration

Pros

User-friendly with an aesthetically pleasing interface. Excellent online tutorial videos for document sharing.

Cons

Raising a request for information solely through generating a new blank email is somewhat limiting. The document register could benefit from additional or advanced search criteria fields for substantial improvement. The need to refresh the document register several times before updates take effect is also a bit frustrating.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

8

C

Chris

Architecture & Planning, 101-500 employees

More than a year

3.0
March 2022

Beware projects that use this tool it is incredibly inefficient and redundant.

Pros

Not many issues noted. It may be more suitable for slow-paced projects with dedicated document control teams.

Cons

The redundancy and unintuitiveness of metadata are drawbacks. If the software could automatically extract metadata from a file number or name it would make sense. However as it is everything must be slowly added in triplicate.

Rating Distribution

Ease of use

3

Value for money

2

Customer Support

2

Functionality

6

M

Marisa

Hospitality, 101-500 employees

More than a year

5.0
December 2021

A Sophisicated Software

Pros

Oracle's web-based platform Aconex facilitates international collaboration with easy document review hierarchy verification. The software provides a global platform for collaboration straightforward addition of new files and secure storage of correspondence.

Cons

The software's cost is exceedingly high when compared to local alternatives.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

L

Lachlan

Construction, 51-100 employees

More than a year

3.0
December 2021

Not as flexible as otehr similar products

Pros

Effectively controls drawings and specifications.

Cons

The inability to modify functions for better alignment with our business needs or edit certain aspects is a drawback.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

4

R

Roop

Oil & Energy, 101-500 employees

More than a year

4.0
May 2021

I have used Aconex for 1.5 years and it was a great experience you Oracle Aconex.

Pros

Well-organized and easily accessible data for larger projects ensuring user-friendly operation.

Cons

I don't identify anything to dislike but returning to the main page to see/search other documents is necessary.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

6

A

Anonymous

Not Specified, 500+ employees

Less than 6 months

5.0
May 2021

Pretty good in a busy market

Pros

Aconex boasts a better user experience than some competitor systems with a user-friendly interface. The onboarding training set and tutorial videos make it easy for new users to get started.

Cons

I still find these types of software somewhat cumbersome. While the search functionality is good it could be improved and notification emails can be a real nuisance detracting from the user experience and overall effectiveness.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

6

A

Anonymous

Not Specified, 51-100 employees

More than a year

5.0
March 2021

A recommended management tool for large scale construction projects

Pros

In use for an immense construction project in Sri Lanka Aconex facilitates easy access to drawings reports and documents from various disciplines. Tracking approvals for site inspections reports and drawings is crucial for project progress.

Cons

My biggest frustration arises from the occasional system crashes which can be highly disruptive especially during site inspection replies.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

6

Functionality

8

JA

Jorge A

Utilities, 500+ employees

Less than 6 months

4.0
November 2020

Good Document Control

Pros

Aconex is a powerful tool for document control and workflows offering stability and all necessary tools.

Cons

This tool requires some training lacks friendliness and has a somewhat outdated look and feel.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

6

Functionality

6

A

Amanda

Construction, 500+ employees

More than a year

5.0
June 2020

Give it a Try

Pros

The product's ease of use and phenomenal support from Aconex along with the flexibility of the workflow module are standout features.

Cons

The mobile application falls short and I would appreciate a more robust option for mail through the mobile application.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

4

M

Malith

Real Estate, 500+ employees

More than a year

4.0
January 2020

Oracle Aconex for Industrial Projects and Professional

Pros

The costly license remains a significant drawback in this software. Additionally users must enter the document name precisely lacking the suggestive features found in search engines like Google.

Cons

The software's major drawback is its expensive license and users must precisely input document names without word suggestions unlike Google.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

6

A

Anonymous

Not Specified, 500+ employees

More than a year

5.0
January 2020

effective document management

Pros

Users in different locations might encounter synchronization issues due to internet problems. Incorrect permissions may lead to unauthorized document access causing chaos and security vulnerabilities.

Cons

Users in different locations may encounter synchronization issues due to internet problems. Incorrect permissions might lead to unauthorized document access creating chaos and security vulnerabilities.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

10

M

Manura

Real Estate, 500+ employees

More than a year

5.0
January 2020

Oracle Aconex for Large Scale Construction

Pros

As a web-based platform Aconex's speed relies on internet quality especially for downloading larger files.

Cons

Being web-based the software's speed relies on the internet connection quality particularly affecting larger file downloads.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

More than a year

5.0
December 2019

One of the most reliable cloud based software for Operations Management

Pros

Initial training is necessary for utilizing all features. Email capabilities are somewhat limited particularly for smaller projects.

Cons

Prior training is necessary to utilize all features. Limited email capability may be addressed in future upgrades. Ideal for large construction projects; suitability for small-scale projects is uncertain.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

10

N

Nuwan

Construction, 500+ employees

More than a year

4.0
November 2019

A must have for a construction company

Pros

More updates are needed when selecting types of letters.

Cons

Enhancements are needed when selecting types of letters.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

8

C

Clinton

Construction, 11-50 employees

More than a year

4.0
September 2019

Oracle Aconex: An Industry-Leading Project Management Tool

Pros

Uploading files with correct properties can be tedious. View customization is limited and the learning curve for new users is steep.

Cons

Uploading files with correct properties manually is tedious with limited view customization. Mail items should display on the same page as the inbox. No right-click option to open items in a separate tab. Document register standards lack constraints posing challenges for all disciplines. Steep learning curve for new users requires extensive training.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

R

Robert

Construction, 11-50 employees

More than a year

5.0
August 2019

Great product

Pros

The simple ability to cut and paste from external documents into a message is lacking representing a critical area for improvement.

Cons

The software lacks the simple ability to cut and paste from external documents into a message a critical feature that could be improved.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

6

M

Mario

Construction, 101-500 employees

Less than 6 months

5.0
June 2019

Aconex

Pros

The inability to use the software on a phone hinders accessibility for those on the go.

Cons

Accessibility from the phone is not supported posing challenges for users on the go requiring reliance on emails sent by project managers.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

P

peter

Transportation/Trucking/Railroad, 500+ employees

More than a year

4.0
May 2019

Aconex - your valuable tool

Pros

Recent outages or slow running have been frustrating for daily users.

Cons

Recent outages or slow running have been frustrating especially when daily system use is crucial.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

8

V

Vikas

Construction, 500+ employees

More than a year

3.0
April 2019

Good for EPC Companies

Pros

Limited availability of certain reports indicating room for improvement in reporting.

Cons

Reporting has scope for improvement with very few available reports.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

8

W

Wenray

Design, 51-100 employees

More than a year

1.0
April 2019

Absolutely awful performance glitches and errors

Pros

Performance issues especially slow file uploads and loading correspondences impact productivity negatively.

Cons

Terrible performance hampers productivity with slow uploads and unpredictable loading times.

Rating Distribution

Ease of use

3

Value for money

2

Customer Support

9

Functionality

6

J

james

Construction, 11-50 employees

More than a year

3.0
April 2019

Terrible

Pros

Reliability issues requiring constant page refreshing diminish the user experience.

Cons

Reliability issues require constant page refreshing.

Rating Distribution

Ease of use

6

Value for money

2

Customer Support

2

Functionality

6

A

Anonymous

Not Specified, 500+ employees

More than a year

5.0
February 2019

Oracle Aconex the Best EDMS

Pros

Improvement is needed in the software's interface and background for better user experience.

Cons

Enhancement of the background and interfacing of the EDMS is needed.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

4

N

Nick

Construction, 500+ employees

More than a year

5.0
December 2018

Precision in Document Control

Pros

Accuracy in document registration and adherence to project conventions are crucial for software effectiveness.

Cons

Accurate document registration and adherence to project conventions are crucial for software effectiveness.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

8

A

Anonymous

Not Specified, 500+ employees

More than a year

4.0
November 2018

Great product for Onsite CMs

Pros

Difficulty in finding scheduling functionality outside custom forms and challenging program-based usage.

Cons

Scheduling functionality outside custom forms is necessary and program-based use is challenging.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

6

G

Gheorghita

Construction, 1-10 employees

More than a year

4.0
October 2018

A great cloud-based management solution for construction

Pros

Support sometimes lacks reactivity to users' problems possibly due to high demand.

Cons

Support is not always reactive to problems possibly due to being busy and crowded.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

8

A

Andrew

Architecture & Planning, 101-500 employees

More than a year

4.0
September 2018

Consistency makes for efficeincy

Pros

Inefficient use of tools by some Project Managers leads to confusion and longer task comprehension times.

Cons

Improper use of tools by some PMs leads to confusion about tasks and issues with RFIs and queries.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

J

Jason

Construction, 51-100 employees

More than a year

4.0
August 2018

Oracle

Pros

Oracle's navigation is not always user-friendly.

Cons

Navigation within Oracle is not always easy.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

6

G

Greg

Warehousing, 51-100 employees

Less than a year

4.0
August 2018

Keeping up with standards

Pros

Challenges persist in keeping up with specific documents highlighting the importance of organization.

Cons

Organizational challenges persist in keeping up with certain documents.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

10

A

Ann

Civil Engineering, 101-500 employees

More than a year

5.0
July 2018

Excellent Document Management System

Pros

While generally positive occasional system downtime is a drawback.

Cons

There are no apparent dislikes about the software except for occasional system downtimes.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

D

Dean

Civil Engineering, N/A employees

More than a year

5.0
June 2018

The industry standard when it comes to project management and CPS

Pros

Pricing can be high but the software's value for coordination outweighs the costs.

Cons

The software's cost depends on required functionality but is justified considering the costs associated with poor coordination and workflows.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

10