Total 50 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

76%

4

Stars

22%

3

Stars

2%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MT

Margo T.

Not Specified, 11-50 employees

Free Trial

4.0
March 2024

clear and accessible payroll information

Pros

When I'm working on payroll, I find the information easy to read and quick to access. It saves me from second-guessing details.

Cons

Over the past six months, I haven't had many negative things to say about the system, as my experience has been largely trouble-free.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

GL

GUYLAINE L.

Facilities Services, 500+ employees

More than a year

3.0
March 2024

employee search feels time-consuming

Pros

What I value most is how easy it feels to record and monitor employee work hours. Keeping everything accurate doesn't feel like a chore anymore.

Cons

For my part, I find that looking up information for a specific employee can be tough and time-consuming.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

JM

Jessie M.

Construction, 11-50 employees

More than a year

4.0
March 2024

color-coded employee and role views

Pros

For my part, I can add color when I select employees or job positions which helps me organize the view better.

Cons

I'd appreciate color-coded tracking so I can visualize the schedule more clearly.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

VA

Vicky A.

Entertainment, 101-500 employees

Less than 6 months

5.0
March 2024

Simple, accessible and easy to navigate

Pros

The app's functions, its simplicity and the overall accessibility really appeal to me, they make the whole experience much easier to navigate.

Cons

Initially I was a little confused by some of the terminology, for example, words like "positions", "functions" and "branch" weren't immediately clear to me.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

EL

Eric L.

Hospital & Health Care, 101-500 employees

Less than 6 months

5.0
March 2024

Fast open-shift alerts and approvals

Pros

I'm really pleased with how fast employees are alerted when a shift becomes available, they can volunteer themselves for the open shifts and then the manager simply needs to grant the assignment according to seniority.

Cons

On my end the tablet used for employees to clock in has a recurring bug so I still have to print a daily attendance sheet for people to sign by hand, when that glitch happens it's simple enough to later reconcile and validate the attendance inside this tool but the extra printing is inconvenient.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

MM

mathieu m.

Hospital & Health Care, 1-10 employees

Less than a year

5.0
March 2024

easy navigation with quick customer support

Pros

For me it's simple to navigate and having access to speak with customer service feels more reassuring because I can get help quickly when needed.

Cons

I haven't run into anything negative so far that would make using it a bad experience for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LD

Lea D.

Hospital & Health Care, 11-50 employees

Free Trial

5.0
March 2024

clean, attractive and simple interface

Pros

I find it really simple to use, mostly easy to understand and the interface looks attractive.

Cons

When it comes to managing administrators and supervisors I'm not clear about who has access to what and I find the permissions confusing.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

SB

sylvain B.

Food & Beverages, 101-500 employees

Less than a year

5.0
March 2024

Reliable scheduling and hour reports

Pros

When it comes to scheduling, managing hours and producing punched-hours reports I find these features really helpful and reliable.

Cons

So far I have nothing negative to say I genuinely like all the tools I'm using.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JG

jean-louis g.

Not Specified, 11-50 employees

Free Trial

4.0
March 2024

easy data entry and organized teams

Pros

Entering information feels easy for me and I can keep track of every employee and team without confusion. Everything stays organized in a way that helps me stay on top of things.

Cons

I've found problems when saving hours and rates for multi-purpose tasks.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

JB

Julie B.

Hospital & Health Care, 101-500 employees

More than a year

5.0
March 2024

efficient employee file and reminders

Pros

From an HR perspective the employee file features work really well for me. I can set my own reminder dates, employees upload documents themselves and any changes show up right away which saves me extra follow-ups.

Cons

Right now everything's going smoothly the software has changed a lot over time and many of the clunkier parts have been fixed so I honestly don't have any complaints at the moment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

YT

Yann T.

Hospital & Health Care, 11-50 employees

Less than 6 months

4.0
March 2024

Smooth use across mobile and desktop

Pros

Using it on a daily basis works well for me and the layout adjusts nicely on my phone screen. I don't feel limited when switching between desktop and mobile.

Cons

I found it somewhat confusing at first when I was new to it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 11-50 employees

More than a year

4.0
March 2024

Fast performance with no delays

Pros

One thing that stood out to me is how quickly the system runs. Moving around inside it feels smooth and I don't waste time waiting for pages to load.

Cons

Occasionally I notice that recurring entries don't update properly and sometimes numeric values disappear from my data when they should remain.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

AD

Amelie D.

Cosmetics, 101-500 employees

More than a year

5.0
March 2024

Quick and effortless schedule creation

Pros

Putting together a schedule doesn't take much effort for me and gets done quickly. That alone makes my planning process much easier.

Cons

I don't like that it pings a notification every single time someone files a time-off request.it's annoying.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MB

Mehdi B.

Not Specified, 101-500 employees

More than a year

5.0
February 2024

clean layout that's easy on the eyes

Pros

What I enjoy most is how clean and simple everything looks to me. Reading information doesn't strain my eyes and the layout feels comfortable to work with.

Cons

It would save me a lot of time if the mobile app had more functionality, for example, being able to approve timesheets or easily adjust an employee's clock-in time directly in the app without having to open Safari. I'd also like the option to assign a job position to an employee from the mobile version.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

AP

ALEXANDRE P.

Not Specified, 11-50 employees

More than a year

5.0
February 2024

clear tracking with recurring schedules

Pros

Tracking employees clearly works well for me and setting recurring schedules doesn't take much effort. It helps me stay consistent week after week.

Cons

My staff often find it hard to punch in which causes frustration during shifts.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

7

MB

Mohamed B.

Hospital & Health Care, 11-50 employees

Less than 6 months

4.0
November 2023

Mobile access for on-the-go checks

Pros

Having mobile access matters to me because it lets me check my schedule even when I'm away. I don't feel tied to my desk anymore.

Cons

Too many notifications arrive when I'm part of group messages.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

AM

Alissa M.

Hospital & Health Care, 101-500 employees

More than a year

5.0
October 2023

efficient and dependable daily use

Pros

For our team using this system feels efficient and dependable. It covers what we need without slowing us down.

Cons

I would like the system to have clearer hierarchy definitions and for managers to be able to assign specific groups and manage timesheet-related settings.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

NT

Nathalie T.

Hospital & Health Care, 11-50 employees

Less than a year

5.0
September 2023

easy to find information with expert support

Pros

Working inside the platform rarely leaves me confused and I can usually find what I need right away. When I do have questions I get fast and detailed help from someone who clearly knows the product.

Cons

One thing I found a bit tough was the copy-and-paste behavior since it operates differently than my usual tools like Word or Excel but after I figured out the correct steps it became easy and simple to use.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

AJ

Amelie J.

Transportation/ Trucking/ Railroad, 101-500 employees

More than a year

5.0
September 2023

clear access to past work hours

Pros

Looking back at previously worked hours is something I rely on a lot. It helps me double-check records and keep everything accurate.

Cons

Honestly I don't have any feature I dislike since everything operates smoothly and reliably.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CC

Chezla C.

Not Specified, 11-50 employees

Less than 6 months

5.0
August 2023

all-in-one hub for team management

Pros

What I like is having everything grouped together in one place. Employee profiles, schedules, time-off requests, mobile access, team recognition and chat all live under one roof which keeps things simple for me.

Cons

We're new to this tool and currently on one of their basic plans....... even so we're already very happy with it so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10