Total 374 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

77%

4

Stars

18%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

J

Jose

Information Technology and Services, 500+ employees

5.0
November 2022

Aha Exceptional Tech Support

Pros

Aha boasts fast and helpful technical support. The support team can even restore deleted items showing their dedication to customer satisfaction.

Cons

One minor change is that the Enhancements board seems to be missing in recent updates.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Unspecified, 500+ employees

5.0
November 2022

Aha Versatile and FeatureRich

Pros

Aha is designed by product managers for product managers offering extensive customization to accommodate various practices and workflows. Its featurerich and versatile.

Cons

The initial customization can be overwhelming and some settings like workspace prefixes are not changeable once set.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

S

Sydnee

Hospital & Health Care, 500+ employees

5.0
November 2022

Aha Exceptional Tool with Outstanding Support

Pros

Aha is not only userfriendly but also a comprehensive tool for collaboration. The exceptional customer support team provides quick and knowledgeable assistance.

Cons

The only challenge is grasping the full range of capabilities the tool offers.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

AC

Audrey C.

Information Technology and Services, 51-100 employees

4.0
October 2022

The best you can get!

Pros

I have learned a lot from Aha! about team transparency, and it has given me some amazing progress over the years. I can assign anyone to any project and then have someone keep an eye on the progress of that particular task. This has increased our efficiency since keeping an eye on some 100+ projects a year and managing 50 or so salespeople manually was not easy. Reporting is amazing, and we can attach quick notes in the templates to have project information ready to view whenever needed.

Cons

The only problem is the way it handles notifications and reminders.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

DP

David P.

Facilities Services, 11-50 employees

3.0
October 2022

Aha is High Quality Product with Excellent Features

Pros

It amazes me how many features are so organized and working together to provide a complete experience with Aha! Developing procedures for product development has never been easier and it has all the features of a PM software you can imagine. Everything associated with a product can be worked on within Aha! except for the coding. Which I personally like to be done externally so its not really a concern for me. It has given me the confidence to openly discuss issues with our partners since I have all the info I need at my fingertips.

Cons

It should have supported OKR, it is so disappointing seeing a software this full of features and complete to lack something this basic.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

7

TA

Tessa A.

Computer Software, 101-500 employees

4.0
October 2022

Aha software enterprise grade with powerful flexibility

Pros

I can now have multiple teams working in sync on product development and still be right on schedule, thanks to Aha! It enables a detailed level of reporting that can be done from the app itself instead of waiting on the engineers to submit them and then doing something about it. It has better customization than most and still manages to keep things as simple as possible. It has great integration with external apps, which further streamlines our product development process.

Cons

The only barrier I have faced is the pricing. For a company as large as ours, investing more and more in individual employees access is not justifiable.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

8

J

James

Transportation/Trucking/Railroad, 500+ employees

5.0
October 2022

Fantastic tool with exceptional support

Pros

Aha has greatly improved our teams collaboration and communication. It supports various groups while allowing for flexibility. The tool enables the creation of powerful visualizations from captured data.

Cons

Incorporating the full range of Aha capabilities into our regular processes has been a challenge but weve already seen significant value from our limited adoption.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

G

Giles

Logistics and Supply Chain, 500+ employees

4.0
October 2022

Aha Onboarding and Implementation

Pros

Aha is highly adaptable allowing for endless possibilities. The onboarding process and ongoing support have been exceptional with a collaborative and effective team.

Cons

It can be challenging to interpret some support documentation for specific requirements. Designing and configuring certain functionalities may require subject matter expertise.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

A

Amanda

Information Technology and Services, 1-10 employees

5.0
October 2022

Everything you need for roadmap creation

Pros

A comprehensive set of tools for creating roadmaps. I particularly appreciate the roadmap templates feature board and feature scorecard.

Cons

The abundance of features and the interconnectedness of tasks can be a bit perplexing at times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

J

Jennifer

United Lopez , 2-9 employees

4.0
September 2022

A Product Managers Best Friend

Pros

The software has the ability to identify bottlenecks or risk factors in project development process and avoid them.

Cons

None

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

9

G

Gary

Telecommunications, 51-100 employees

3.0
September 2022

Navigating Through Aha

Pros

A userfriendly interface with a rich feature set.

Cons

Permissions and customization can be somewhat difficult to manage.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

6

Functionality

7

GH

Geoff H.

Computer Software, 1-10 employees

4.0
August 2022

A great tool for driving product management by creating a clear and focused product strategy.

Pros

Aha! has improved significantly since I first used it four or five years ago, when it was still good. With JIRA alone or a mix of product requirements and JIRA, it makes it kind of difficult for our team to communicate, keep informed, discuss, and stay on track in these areas. The service is incredibly responsive, on point about all that you need to know, polite, and intuitive. There is a ton of customization that can be done, though I havent really looked into it much. But its clear that Aha! has everything it needs to keep things running smoothly.

Cons

There is not much to say negatively about Aha!, but the only significant improvement I can think of is the requirement for a Confluence-like knowledge base and documentation tool set.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

S

Sabastein

Industrial engineering , 10-49 employees

5.0
August 2022

Marketing planning

Pros

It assists the marketing teams in planning for project success. It include to do lists, working on outcomes, tracking dependencies.

Cons

None

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

M

Matt

Financial Services, 500+ employees

5.0
August 2022

Aha for Managing Product Portfolio

Pros

Ahas flexibility and configurability make it stand out. It can align with various business processes and doesnt force adherence to a specific process.

Cons

New users may find it a bit confusing to grasp the tools layout initially but a brief orientation usually gets them up to speed.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

W

Weronika

Computer Software, 51-100 employees

3.0
August 2022

Positive Experience with Aha

Pros

Aha allows for the creation of advanced roadmaps and easy tracking of release numbers and features. Its userfriendly even for newcomers.

Cons

When working with large roadmaps the site may experience some lag though its understandable.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

6

M

Matt

Biotechnology, 500+ employees

Less than 6 months

5.0
August 2022

Good software with a short learning curve!

Pros

The ease of updates and usage is commendable, with intuitive features that are more user-friendly compared to other intricate project management tools.

Cons

Discerning the various licenses proves challenging, making it tough to ascertain which one is owned.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

C

Charles

Hospitality, 51-100 employees

Less than 6 months

5.0
August 2022

Everything you need and incredible support

Pros

It possesses all the capabilities we desire and require, and the support team has proven to be excellent throughout our trial and setup process.

Cons

Aha! exhibits remarkable robustness, boasting an array of features that may surpass our likely usage. However, this abundance is accompanied by an extensive amount of documentation, potentially intimidating for someone new to the system.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 500+ employees

More than a year

5.0
August 2022

Great pm and product release tool

Pros

The exceptional support significantly contributes to the implementation, ensuring that all features operate seamlessly.

Cons

While certain menus lack intuitiveness initially, with time, all locations can be easily recalled.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

C

Colonie

Financial Services, 51-100 employees

Less than 6 months

5.0
August 2022

Initial Feedback on Aha!

Pros

Having used Aha! for about two weeks, I find it to be a well-organized and developed tool with robust support resources. Anything not found online can be easily addressed, with response times consistently within two business hours.

Cons

The platform features numerous layers, permitting customization of practically everything. This could potentially overwhelm individuals not inclined to invest substantial time and effort in learning this new platform.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

J

Jennifer

Transportation/Trucking/Railroad, 101-500 employees

5.0
July 2022

Keeping Our Ideas and Features Aligned

Pros

Feature and idea management along with seamless integration with other systems are strong suits. Mass updates and reporting are intuitive.

Cons

For our usage of Aha there are no significant challenges.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8