Total 374 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars77%
4
Stars18%
3
Stars4%
2
Stars1%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Jose
Information Technology and Services, 500+ employees
“Aha Exceptional Tech Support
Pros
Aha boasts fast and helpful technical support. The support team can even restore deleted items showing their dedication to customer satisfaction.
Cons
One minor change is that the Enhancements board seems to be missing in recent updates.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Anonymous
Unspecified, 500+ employees
“Aha Versatile and FeatureRich
Pros
Aha is designed by product managers for product managers offering extensive customization to accommodate various practices and workflows. Its featurerich and versatile.
Cons
The initial customization can be overwhelming and some settings like workspace prefixes are not changeable once set.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Sydnee
Hospital & Health Care, 500+ employees
“Aha Exceptional Tool with Outstanding Support
Pros
Aha is not only userfriendly but also a comprehensive tool for collaboration. The exceptional customer support team provides quick and knowledgeable assistance.
Cons
The only challenge is grasping the full range of capabilities the tool offers.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Audrey C.
Information Technology and Services, 51-100 employees
“The best you can get!
Pros
I have learned a lot from Aha! about team transparency, and it has given me some amazing progress over the years. I can assign anyone to any project and then have someone keep an eye on the progress of that particular task. This has increased our efficiency since keeping an eye on some 100+ projects a year and managing 50 or so salespeople manually was not easy. Reporting is amazing, and we can attach quick notes in the templates to have project information ready to view whenever needed.
Cons
The only problem is the way it handles notifications and reminders.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
David P.
Facilities Services, 11-50 employees
“Aha is High Quality Product with Excellent Features
Pros
It amazes me how many features are so organized and working together to provide a complete experience with Aha! Developing procedures for product development has never been easier and it has all the features of a PM software you can imagine. Everything associated with a product can be worked on within Aha! except for the coding. Which I personally like to be done externally so its not really a concern for me. It has given me the confidence to openly discuss issues with our partners since I have all the info I need at my fingertips.
Cons
It should have supported OKR, it is so disappointing seeing a software this full of features and complete to lack something this basic.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
6
Functionality
7
Tessa A.
Computer Software, 101-500 employees
“Aha software enterprise grade with powerful flexibility
Pros
I can now have multiple teams working in sync on product development and still be right on schedule, thanks to Aha! It enables a detailed level of reporting that can be done from the app itself instead of waiting on the engineers to submit them and then doing something about it. It has better customization than most and still manages to keep things as simple as possible. It has great integration with external apps, which further streamlines our product development process.
Cons
The only barrier I have faced is the pricing. For a company as large as ours, investing more and more in individual employees access is not justifiable.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
8
James
Transportation/Trucking/Railroad, 500+ employees
“Fantastic tool with exceptional support
Pros
Aha has greatly improved our teams collaboration and communication. It supports various groups while allowing for flexibility. The tool enables the creation of powerful visualizations from captured data.
Cons
Incorporating the full range of Aha capabilities into our regular processes has been a challenge but weve already seen significant value from our limited adoption.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
9
Giles
Logistics and Supply Chain, 500+ employees
“Aha Onboarding and Implementation
Pros
Aha is highly adaptable allowing for endless possibilities. The onboarding process and ongoing support have been exceptional with a collaborative and effective team.
Cons
It can be challenging to interpret some support documentation for specific requirements. Designing and configuring certain functionalities may require subject matter expertise.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Amanda
Information Technology and Services, 1-10 employees
“Everything you need for roadmap creation
Pros
A comprehensive set of tools for creating roadmaps. I particularly appreciate the roadmap templates feature board and feature scorecard.
Cons
The abundance of features and the interconnectedness of tasks can be a bit perplexing at times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Jennifer
United Lopez , 2-9 employees
“A Product Managers Best Friend
Pros
The software has the ability to identify bottlenecks or risk factors in project development process and avoid them.
Cons
None
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
9
Gary
Telecommunications, 51-100 employees
“Navigating Through Aha
Pros
A userfriendly interface with a rich feature set.
Cons
Permissions and customization can be somewhat difficult to manage.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
6
Functionality
7
Geoff H.
Computer Software, 1-10 employees
“A great tool for driving product management by creating a clear and focused product strategy.
Pros
Aha! has improved significantly since I first used it four or five years ago, when it was still good. With JIRA alone or a mix of product requirements and JIRA, it makes it kind of difficult for our team to communicate, keep informed, discuss, and stay on track in these areas. The service is incredibly responsive, on point about all that you need to know, polite, and intuitive. There is a ton of customization that can be done, though I havent really looked into it much. But its clear that Aha! has everything it needs to keep things running smoothly.
Cons
There is not much to say negatively about Aha!, but the only significant improvement I can think of is the requirement for a Confluence-like knowledge base and documentation tool set.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Sabastein
Industrial engineering , 10-49 employees
“Marketing planning
Pros
It assists the marketing teams in planning for project success. It include to do lists, working on outcomes, tracking dependencies.
Cons
None
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Matt
Financial Services, 500+ employees
“Aha for Managing Product Portfolio
Pros
Ahas flexibility and configurability make it stand out. It can align with various business processes and doesnt force adherence to a specific process.
Cons
New users may find it a bit confusing to grasp the tools layout initially but a brief orientation usually gets them up to speed.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
Weronika
Computer Software, 51-100 employees
“Positive Experience with Aha
Pros
Aha allows for the creation of advanced roadmaps and easy tracking of release numbers and features. Its userfriendly even for newcomers.
Cons
When working with large roadmaps the site may experience some lag though its understandable.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
6
Matt
Biotechnology, 500+ employees
Less than 6 months
“Good software with a short learning curve!
Pros
The ease of updates and usage is commendable, with intuitive features that are more user-friendly compared to other intricate project management tools.
Cons
Discerning the various licenses proves challenging, making it tough to ascertain which one is owned.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Charles
Hospitality, 51-100 employees
Less than 6 months
“Everything you need and incredible support
Pros
It possesses all the capabilities we desire and require, and the support team has proven to be excellent throughout our trial and setup process.
Cons
Aha! exhibits remarkable robustness, boasting an array of features that may surpass our likely usage. However, this abundance is accompanied by an extensive amount of documentation, potentially intimidating for someone new to the system.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
“Great pm and product release tool
Pros
The exceptional support significantly contributes to the implementation, ensuring that all features operate seamlessly.
Cons
While certain menus lack intuitiveness initially, with time, all locations can be easily recalled.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Colonie
Financial Services, 51-100 employees
Less than 6 months
“Initial Feedback on Aha!
Pros
Having used Aha! for about two weeks, I find it to be a well-organized and developed tool with robust support resources. Anything not found online can be easily addressed, with response times consistently within two business hours.
Cons
The platform features numerous layers, permitting customization of practically everything. This could potentially overwhelm individuals not inclined to invest substantial time and effort in learning this new platform.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Jennifer
Transportation/Trucking/Railroad, 101-500 employees
“Keeping Our Ideas and Features Aligned
Pros
Feature and idea management along with seamless integration with other systems are strong suits. Mass updates and reporting are intuitive.
Cons
For our usage of Aha there are no significant challenges.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8