Total 25 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

48%

4

Stars

48%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

C

Cristina

Financial Services, 51-100 employees

5.0
August 2023

Great product roadmap tool

Pros

I appreciate the high level of customization offered by AirFocus. It allows me to create multiple workspaces and views to effectively organize epics ideas feedback and initiatives. This makes it an excellent tool for socializing and prioritizing product roadmaps.

Cons

Some features may not be immediately intuitive and it's advisable to schedule setup assistance with a support representative. However after the initial setup it becomes much more userfriendly.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

?

?ukasz

Marketing and Advertising, 101-500 employees

4.0
August 2023

Super handy tool with great support

Pros

AirFocus has significantly improved our roadmap management by simplifying the process and reducing the learning curve for our team. It enhances communication internally and externally fostering collaboration and stakeholder alignment. The exceptional support from the AirFocus team has been instrumental in resolving queries promptly.

Cons

While no tool is perfect AirFocus's benefits in terms of simplicity efficient management transparency and reliable support far outweigh any minor drawbacks.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

K

Kai

Computer Software, 500+ employees

5.0
August 2023

Completely customizable product with great customer support

Pros

AirFocus offers a high degree of customization allowing you to create individual workflows tailored to your specific needs.

Cons

There are some limitations such as the mirror app and the inability to customize rules and calculations within a single factor for the priority score.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

H

Hilary

Banking, 51-100 employees

5.0
November 2022

Lightweight tool that does the job

Pros

AirFocus is easy to set up and mirrors our current manual processes providing timesaving functionality without unnecessary bloat.

Cons

It can be challenging to view the progress of 2030 features simultaneously on the roadmap or timeline.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

KH

Katie H.

Information and Technology, 1-10 employees

4.0
October 2022

Very fast and beautiful UI.

Pros

The way airfocus transforms workplaces is just amazing. It’s so easy to work with the software and gather input from the users and external stakeholders to balance your priorities on the roadmap. Speaking of which, there are excellent templates made available that encourage you to set priorities in your roadmap and be a step ahead of schedule. It is a very professional-looking piece of software with a smooth UI, providing you just the right amount of confidence for your presentations. The support team is very active and helps you manage the software more efficiently.

Cons

The one bad point I can highlight is that it is not an easy program to master. It takes some time to get comfortable with how the interface is laid out, which might be very different from where youre coming from. They are reasonably good at releasing feature updates, but not so good at educating users about them. However, the fact that they are so easily approachable makes the issue much easier to bear. The support team can teach you to operate the software much better

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

7

D

Daniel

Information Technology and Services, 11-50 employees

5.0
October 2022

Great for highlevel planning

Pros

AirFocus serves as a valuable highlevel planning tool offering various visualizations to assess the pipeline from different angles.

Cons

Editor accounts can be expensive limiting team collaboration.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

M

Michael

Government Administration, 500+ employees

5.0
September 2022

Intuitive Product Roadmapping

Pros

AirFocus is incredibly easy to get started with featuring a simple user interface and helpful setup guides. It excels in product roadmapping and aligning initiatives with strategic goals.

Cons

Integrations are somewhat limited particularly for Microsoftcentric businesses.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

A

Anonymous

Not Specified, 500+ employees

5.0
September 2022

Great for managing inputs from multiple stakeholders

Pros

AirFocus simplifies transparent prioritization among multiple stakeholders reducing confusion and ensuring alignment on what to prioritize.

Cons

Some flexibility in formatting columns would be appreciated but overall it's userfriendly.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

V

Vivek

Computer Software, 500+ employees

5.0
April 2022

Quick and handy tool

Pros

AirFocus is fast easy to deploy and features a simple intuitive user interface.

Cons

Pricing for licenses can be expensive and more tiering options would be beneficial.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

M

Marc

Computer Software, 11-50 employees

5.0
April 2022

Product Management Software easy to use

Pros

I appreciate the different views provided by the software and the new portal feature for presenting public roadmaps.

Cons

Some advanced features like priority poker are only available in more expensive tiers.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

R

Ruby

Information Technology and Services, 11-50 employees

4.0
April 2022

Good product

Pros

It's a good product with various views and sorting options making it easy to organize items.

Cons

The drag and drop feature is not available for moving items between objectives and the abundance of templates can be overwhelming initially.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

A

Anonymous

Not Specified, 51-100 employees

5.0
March 2022

Great software for roadmap management

Pros

AirFocus is the best solution for managing roadmaps offering great functionality at an affordable cost.

Cons

Occasional slowness but no significant cons.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

A

Ariel

Computer Software, 101-500 employees

4.0
March 2022

Great partner for product managers

Pros

I appreciate the customization of prioritization formulas and the ease of learning and using the software.

Cons

Waiting for more features to come.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 51-100 employees

4.0
March 2022

Great tool for prioritization and building roadmaps

Pros

AirFocus greatly simplifies the process of prioritizing problems and establishing product roadmaps.

Cons

Integration with more tools would be nice.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

B

Ben

Legal Services, 500+ employees

4.0
March 2022

Product is maturing well

Pros

AirFocus allows for the creation of different preset views of roadmaps and customized prioritization formulas making it suitable for managing complex roadmaps and product strategies.

Cons

Some challenges with the outcomebased roadmap but this may be due to user error.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

A

Anonymous

Not specified, 11-50 employees

4.0
March 2022

Good product management tool

Pros

AirFocus offers custom fields workspaces feature dependencies and various views making it a comprehensive product management tool.

Cons

Some struggles with setting up the Jira integration.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

N

Nuno

Aviation & Aerospace, 500+ employees

4.0
March 2022

Simple and Intuitive

Pros

AirFocus has helped prioritize projects at an organizational level with the correct drivers enhancing informed prioritization.

Cons

Desire for more timecontrolled relations.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

A

Abhishek

Information Technology and Services, 500+ employees

5.0
March 2022

AIRFOCUS Opinion

Pros

I like AirFocus for its ADO integration user interface and developer board.

Cons

Improvement needed in functionalities and exportimport from ADO.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

D

Dan

Financial Services, 500+ employees

4.0
March 2022

Good roadmapping tool

Pros

AirFocus is a good centralized tool for product roadmap management.

Cons

Cultural commitment to consistent and regular usage is a challenge.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

A

Andrew

Research, 1-10 employees

4.0
March 2022

It's good

Pros

Epic and feature views are useful for staying organized.

Cons

Desire for multiple levels of parentchild in features without automatic toplevel listing.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7