
airfocus Reviews
Total 25 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars48%
4
Stars48%
3
Stars4%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Cristina
Financial Services, 51-100 employees
“Great product roadmap tool
Pros
I appreciate the high level of customization offered by AirFocus. It allows me to create multiple workspaces and views to effectively organize epics ideas feedback and initiatives. This makes it an excellent tool for socializing and prioritizing product roadmaps.
Cons
Some features may not be immediately intuitive and it's advisable to schedule setup assistance with a support representative. However after the initial setup it becomes much more userfriendly.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
?ukasz
Marketing and Advertising, 101-500 employees
“Super handy tool with great support
Pros
AirFocus has significantly improved our roadmap management by simplifying the process and reducing the learning curve for our team. It enhances communication internally and externally fostering collaboration and stakeholder alignment. The exceptional support from the AirFocus team has been instrumental in resolving queries promptly.
Cons
While no tool is perfect AirFocus's benefits in terms of simplicity efficient management transparency and reliable support far outweigh any minor drawbacks.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Kai
Computer Software, 500+ employees
“Completely customizable product with great customer support
Pros
AirFocus offers a high degree of customization allowing you to create individual workflows tailored to your specific needs.
Cons
There are some limitations such as the mirror app and the inability to customize rules and calculations within a single factor for the priority score.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Hilary
Banking, 51-100 employees
“Lightweight tool that does the job
Pros
AirFocus is easy to set up and mirrors our current manual processes providing timesaving functionality without unnecessary bloat.
Cons
It can be challenging to view the progress of 2030 features simultaneously on the roadmap or timeline.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Katie H.
Information and Technology, 1-10 employees
“Very fast and beautiful UI.
Pros
The way airfocus transforms workplaces is just amazing. It’s so easy to work with the software and gather input from the users and external stakeholders to balance your priorities on the roadmap. Speaking of which, there are excellent templates made available that encourage you to set priorities in your roadmap and be a step ahead of schedule. It is a very professional-looking piece of software with a smooth UI, providing you just the right amount of confidence for your presentations. The support team is very active and helps you manage the software more efficiently.
Cons
The one bad point I can highlight is that it is not an easy program to master. It takes some time to get comfortable with how the interface is laid out, which might be very different from where youre coming from. They are reasonably good at releasing feature updates, but not so good at educating users about them. However, the fact that they are so easily approachable makes the issue much easier to bear. The support team can teach you to operate the software much better
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
7
Daniel
Information Technology and Services, 11-50 employees
“Great for highlevel planning
Pros
AirFocus serves as a valuable highlevel planning tool offering various visualizations to assess the pipeline from different angles.
Cons
Editor accounts can be expensive limiting team collaboration.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Michael
Government Administration, 500+ employees
“Intuitive Product Roadmapping
Pros
AirFocus is incredibly easy to get started with featuring a simple user interface and helpful setup guides. It excels in product roadmapping and aligning initiatives with strategic goals.
Cons
Integrations are somewhat limited particularly for Microsoftcentric businesses.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Anonymous
Not Specified, 500+ employees
“Great for managing inputs from multiple stakeholders
Pros
AirFocus simplifies transparent prioritization among multiple stakeholders reducing confusion and ensuring alignment on what to prioritize.
Cons
Some flexibility in formatting columns would be appreciated but overall it's userfriendly.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Vivek
Computer Software, 500+ employees
“Quick and handy tool
Pros
AirFocus is fast easy to deploy and features a simple intuitive user interface.
Cons
Pricing for licenses can be expensive and more tiering options would be beneficial.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Marc
Computer Software, 11-50 employees
“Product Management Software easy to use
Pros
I appreciate the different views provided by the software and the new portal feature for presenting public roadmaps.
Cons
Some advanced features like priority poker are only available in more expensive tiers.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Ruby
Information Technology and Services, 11-50 employees
“Good product
Pros
It's a good product with various views and sorting options making it easy to organize items.
Cons
The drag and drop feature is not available for moving items between objectives and the abundance of templates can be overwhelming initially.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Anonymous
Not Specified, 51-100 employees
“Great software for roadmap management
Pros
AirFocus is the best solution for managing roadmaps offering great functionality at an affordable cost.
Cons
Occasional slowness but no significant cons.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Ariel
Computer Software, 101-500 employees
“Great partner for product managers
Pros
I appreciate the customization of prioritization formulas and the ease of learning and using the software.
Cons
Waiting for more features to come.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Anonymous
Not Specified, 51-100 employees
“Great tool for prioritization and building roadmaps
Pros
AirFocus greatly simplifies the process of prioritizing problems and establishing product roadmaps.
Cons
Integration with more tools would be nice.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Ben
Legal Services, 500+ employees
“Product is maturing well
Pros
AirFocus allows for the creation of different preset views of roadmaps and customized prioritization formulas making it suitable for managing complex roadmaps and product strategies.
Cons
Some challenges with the outcomebased roadmap but this may be due to user error.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Anonymous
Not specified, 11-50 employees
“Good product management tool
Pros
AirFocus offers custom fields workspaces feature dependencies and various views making it a comprehensive product management tool.
Cons
Some struggles with setting up the Jira integration.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Nuno
Aviation & Aerospace, 500+ employees
“Simple and Intuitive
Pros
AirFocus has helped prioritize projects at an organizational level with the correct drivers enhancing informed prioritization.
Cons
Desire for more timecontrolled relations.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Abhishek
Information Technology and Services, 500+ employees
“AIRFOCUS Opinion
Pros
I like AirFocus for its ADO integration user interface and developer board.
Cons
Improvement needed in functionalities and exportimport from ADO.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Dan
Financial Services, 500+ employees
“Good roadmapping tool
Pros
AirFocus is a good centralized tool for product roadmap management.
Cons
Cultural commitment to consistent and regular usage is a challenge.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Andrew
Research, 1-10 employees
“It's good
Pros
Epic and feature views are useful for staying organized.
Cons
Desire for multiple levels of parentchild in features without automatic toplevel listing.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7