Ascentis Reviews

Pros

Its a wonderful system to use; everything is simple to understand once you get the hang of it.

Cons

Not very user-friendly for new users. The interface also gets very slow at times.

Pros

The software is easy to use with excellent customer service.Salaries, company updates, and personal goals are all easily accessible.

Cons

Nothing bad to say about this software.

Pros

Ascentis is a software that is very easy to set up and the support has been very helpful with any questions. As our first HRIS its ideal to have all representative data in one place. The system has also been easy to update.

Cons

One of the biggest challenge for us is getting timely responses to tax questions since the assessment division is not always readily available. They might be in a different city which creates a time difference and we have to email them to get solutions.

Pros

Overall, I find it to be a great system. Once you become familiar with how things work everything is easy to understand.

Cons

Customer service is not up to the mark. It takes too long to get help after sending an email to support and we are charged for every small change we want to make.

Pros

Ascentis software was very easy to use for both employees and me. The layout was neither confusing nor overwhelming.

Cons

There is a zero issue with this software.

Pros

I really like that this software lets me view everything at once. I can see my time off and current clock in on the same screen. Also it is fairly easy to use and includes a bookkeeping function that makes issuing paychecks easier than with other software.

Cons

Sometimes I see different leave amounts on various screens without any explanation why there is this much inconsistencies.

Pros

We get weekly reports via email. I can also check PTO, taxes and other useful features like performance reviews.

Cons

Accounting user interface feels somewhat outdated.

Pros

Ascentis software delivers excellent performance and options for managing human capital including great opportunities for educational and professional development.

Cons

Ascentis runs a bit slowly at times but it always functions.

Pros

My introduction to this software was one of the first things I got as a new hire. And I must say that it helps me stay on track with my work performance.

Cons

Everything has been fairly easy and simple to understand so far. Its quite intuitive and easy to navigate. So no complaints

Pros

Ascentis software is quite intuitive with a clean interface and hardly any glitches or slowdowns.

Cons

The software is quite expensive as compared to others and the customer service team is very slow to respond.

Pros

I am very much happy with Ascentis mainly with it is timekeeping feature. I know exactly how to use its features and have reliably tracked my hours through it.

Cons

I have no issues with Ascentis! Maybe because we only use Ascentis to track hours worked and it works well for that purpose.

Pros

All employee self service options from paycheck and W4 integration to benefits selection are combined into a single self service solution.

Cons

Timecard and payroll are not directly integrated so we have to coordinate with third parties, which can lead to problems if there are issues with payroll.

Pros

Ascentis was our HRIS system a few years ago and it was excellent for managing all our employee data. It was highly customizable and the help desk was very supportive.

Cons

I feel like remote desktop style is not suitable for us so we switched to a cloud based HRIS system. However I do miss the flexibility that HRO offered.

Pros

Finally I am moving away from useless paper! The HR side worked seamlessly with the payroll side which allows us to updating information pretty easily. Moreover employee self service is handy (provided employees know how to use computers) allowing them to update their information and complete open enrollment online.

Cons

The transition was very difficult. Its unclear how much of the difficulty was due to their side versus ours. During implementation calls, their team often did not understand our concerns and questions which made the process more difficult. I did not handle payroll but our payroll specialist mentioned it lacked features that our previous basic software had like different pay rates for various shifts.

Pros

Employee information is managed pretty well now. The software provides useful links for everything needed to manage employees or for employees to keep track of their own information.

Cons

Organizing can be a bit complex and cause a lot of frustration at times but its a manageable issue. Moreover load times can be slow and clunky.

Pros

Its great for posting jobs and reviewing applicants. Also its easy to use for these tasks and keeps track of salary input, review status and employee longevity.

Cons

The back end of Ascentis is not very accessible for mass communication and employee portal information unless you are experienced with HTML format.

Pros

Ascentis software is intuitive, easy to edit and well organized. It can generate reports and send automated responses to candidates.

Cons

Ascentis layout could be improved as it seems repetitive in certain areas. Support can sometimes take a while to reach by phone.

Pros

Ascentis is easy to use and the interface was simple. You can customize many of the features to suit your needs.

Cons

As your organization grows you will need to put in more effort updating numerous records, much like other software.

Pros

Well I am adjusting to this new software as a first time user. Getting familiar with the format and all it offers.

Cons

Some employees are asking HR to check with Ascentis about the availability of a mobile app. I hope one is in the works!