
AssessTEAM Reviews
Total 99 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars63%
4
Stars34%
3
Stars2%
2
Stars1%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Naoe
Entertainment, 11-50 employees
More than a year
“Overall Review
Pros
It was fairly easy to use and customer service was responsive.
Cons
I found it a bit challenging to navigate for specific needs. I had to ask for help several times.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Anonymous
Not Specified, 11-50 employees
Less than 6 months
“Employee Reviews and Goal Setting KPI's Help Us
Pros
I appreciate being able to set KPIs for any department and check in regularly. It helps automate things so we dont forget or miss follow-ups. We can track these goals however we want. Very cool software.
Cons
The only thing Ive noticed so far is that the performance review feature lacks a calendar view that integrates with our work calendar. It would be helpful to see my scheduled employee reviews on my calendar for better preparation.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Dimitris
Information Technology and Services, 11-50 employees
More than a year
“Good, it could allow more customisations
Pros
Setting up evaluations and using predefined indicators is straightforward.
Cons
Theres no option to duplicate a set of evaluations and no way to specify which user has access to which evaluation record.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Denise
Non-Profit Organization Management, 500+ employees
More than a year
“The Arc Middlesex County's experience with AssessTEAM
Pros
Its a high-quality paperless performance management tool and the consultant support is professional. Its a great value for the cost and has saved us a lot of time by transitioning from paper to online reviews.
Cons
Id like to expand the use to include customized reporting.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Robert
Law Practice, 11-50 employees
More than a year
“The support team is great
Pros
Having helpful team members is great. He always responds promptly and is willing to help out at a moments notice.
Cons
Its difficult to make adjustments to result areas or team members. The user interface isnt very friendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Maria
Construction, 11-50 employees
Less than 6 months
“Very Basic but Very Effective
Pros
The ability to customize - if you can think of it you can start gathering data on it.
Cons
Because its so customizable you have to be careful with what you add to it to maintain the meaningfulness of the information youre gathering.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Van Jing
Maritime, 11-50 employees
Less than a year
“Reliable All-in-1
Pros
I like the auto reminders for submission and the useful graphs and individual performance summary page. Performance management has become much easier.
Cons
None at the moment but Im looking forward to new functions it has to offer in the near future.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Not Specified, 51-100 employees
Less than 6 months
“Great for the Price
Pros
The support is amazing and the price and general functionalities are good.
Cons
Its not flexible to edit final categories when you need to have a Calibration process or if employees want to adjust something. The reporting is a bit poor and with a little more UX investigation the experience could be much better.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
7
Francisco
Information Technology and Services, 51-100 employees
More than a year
“Great tool for 360 feedback
Pros
Configuring and deploying it is easy. As an evaluator its very simple to use.
Cons
Its not easy to see the score from multiple people about the same category as an evaluee or evaluator. Most of the time we end up exporting evaluations and combining the CSVs.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Scott
Banking, 11-50 employees
Less than a year
“AssessTEAM Review
Pros
AssessTEAM provides turnkey tools for performance measurement and management with a good level of customization. Its great for a small company to be able to get up and running quickly in these areas.
Cons
The downside of the pros I mentioned earlier is that since were still developing our performance measurement and management process more customization would always be beneficial.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Amy
Executive Office, 1-10 employees
Less than a year
“New User/No HR department
Pros
Its easy to use especially for non-HR professionals.
Cons
Without some training it can be overwhelming. I wish proactive training was offered.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Devang
Human Resources, 51-100 employees
Less than a year
“Best Performance Evaluation Software for the price
Pros
I appreciate the Continuous Feedback feature and the ability to set up individual templates and periodic surveys.
Cons
Nothing to report at this stage. All the features and the overall look and feel have been fantastic.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jason
Veterinary, 11-50 employees
Less than 6 months
“VetsOne Review
Pros
The ability to customize assessment criteria and easy access for staff members via mobile devices.
Cons
Some of the reporting options are not as customizable or user-friendly as we would like.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
Juan
Non-Profit Organization Management, 1-10 employees
Less than 6 months
“Very good tool for 360 Degree Feedback
Pros
The tool provides everything I need for 360-degree feedback in my organization and allows for easy data analysis through useful dashboards.
Cons
Sometimes its not that easy to use and it requires some practice to learn how to use some of the tools. When setting questions for the 360-degree feedback session I feel overwhelmed by the number of questions. I would prefer something simpler with the key questions Im after.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Vannary
Telecommunications, 500+ employees
Less than 6 months
“Nary feedback from Cambodia
Pros
Its easy to monitor and create questions and I like the reminder or email alert feature.
Cons
Feedback reports should offer more choices and there should be a chat channel for communication in addition to email and booking calls.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Dawn
Non-Profit Organization Management, 11-50 employees
More than a year
“Good tool for non-profits
Pros
The product is easy to use and for a non-profit that doesnt have a lot to spend on a performance review system this is a great option.
Cons
Definitely need to go through the training. Its not easy to just pick up and start using. I need to be able to see a proof of the review before it is launched.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Avalene
Real Estate, 11-50 employees
More than a year
“AssessTeam - Excellent Software!
Pros
I really appreciate the ease of use and employees do too. Switching over from a manual system was not difficult and great support was provided from the start. AssessTeam has all the features needed for thorough performance management for staff at a great price.
Cons
Upgrades to the software are made to keep it relevant and user-friendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Everson
Aviation & Aerospace, 11-50 employees
Less than 6 months
“My view about Assess team
Pros
Its easy to use for evaluations.
Cons
Its less interactive and needs some room for constructive engagement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jenee
Hospitality, 51-100 employees
More than a year
“Excellent Customer Support
Pros
Working with the support team has been great. He is very responsive always available and provides excellent customer service.
Cons
The overall system is extremely user-friendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10