AssessTEAM Reviews

“Exceptional customer care

Pros

Even though I only use it once a year, the support has been consistently excellent. Whenever I reach out, they are always available and answer my all my questions. I've been very pleased with the customer service.

Cons

At my firm, the evaluations need to be formatted a very specific way. Because of that, I have to export the evaluations and manually adjust the file to match what the Partners want. I'd really appreciate having more report formats and additional viewable or printable options.

“helps improve productivity

Pros

It has been a really solid tool for helping our company evaluate team members more fairly. It also gives us a way to share real-time feedback with employees, set both short- and long-term goals and support them in improving productivity, workflow and overall morale.

Cons

Getting the evaluations set up was a bit confusing at first and it can take some time to figure out where certain things are located in the menu.

“Great Technical Support

Pros

I felt supported from start to finish by [hidden]. Thats why Ill keep using this product for my consulting work.

Cons

Im still practicing using the reports feature but its okay for now.

“Great product!

Pros

[Hidden] guided me every step of the way. The platform is easy to use and implement.

Cons

No problems so far. The team responds quickly and everything was set up within 24 hours of our first contact.

“AssessTeam Review

Pros

Its a really good and easy-to-use tool for managing performance.

Cons

The reporting wasnt great and the company-wide views and ratings werent as helpful as they could be.

“Excellent customer support

Pros

The system is a bit clunky and not as flexible as Im used to but [hidden] support is excellent which keeps us using it.

Cons

The self-review process isnt easy to figure out. We had to find ways around it but my admin knows more about the issues we faced.

“Assess Review

Pros

Once I got it I enjoyed making templates and setting up areas for results.

Cons

It was tricky to understand at first and Im still unsure about using it for things other than feedback reviews.

“Great Solution for Performance Management

Pros

My account rep [hidden] is awesome and helps us a lot. Its easy to set up the video trainings are great and once you get the hang of it its a great way to do performance evaluations.

Cons

Some things are a bit awkward like when setting goals theyre called performance indicators and you have to go to different screens to do tasks. Also while the performance evaluation gives information theres no way to document the actual performance conversation unless you create an evaluation which is a bit awkward. But these are small compared to what I like about the softwares ease of use.

“My experience with AssessTeam

Pros

Its easy to use the customer service is good the price is affordable and the terms and conditions arent complicated.

Cons

The website interface is a bit complicated especially during the demo at the beginning.

“Why we love AssessTEAM at Epic Cardiovascular Staffing

Pros

I can set up evaluation templates exactly how I want and customize the system to send them out how I want. Its very flexible and lets me tailor it to my needs.

Cons

When I started using the system it had so many features that it was overwhelming. Thankfully my support person [hidden] was always there to help and over time taught me how to make the system do exactly what I want. Customer support is crucial for software like this and [hidden] has provided that expertise whenever I needed help.

“Review from Rocket Learning

Pros

Its easy to use and understand and [hidden] is really understanding and helpful.

Cons

It would be great to have features that make adding goals easier. It takes a lot of time to add one-on-one result areas and peer nominations take a long time too.

“Review

Pros

The customer support is great and its easy to use.

Cons

Sometimes theres a lot of backend work to do.

“It's ok... not great

Pros

Reminders for evaluations are nice and its a central place for everything.

Cons

Setting up is difficult especially with changes in the organization. I have to delete every evaluator from each employee and reassign them which takes hours. I wish I could create groups of employees and assign them that way.

“Best Product on the Market for the $

Pros

Customer service is always available its easy to use and its cheaper than other options.

Cons

Everythings fine except our firm doesnt use all the systems features.

“Extremely Good Value

Pros

It has all the features my company needs for HR and its much cheaper than competitors.

Cons

Its easy enough to use but there are still software improvements happening. The software doesnt look very nice or clean.

“Very Good option to do evaluations!

Pros

Its an easy way to set up evaluations for new employees automatically.

Cons

Ive only just started using it so nothing to report yet.

“Simple, efficient, and solid

Pros

We love the friendly interface and responsive customer service. Were very happy with both the product and the service.

Cons

We only had one bug during our first round of performance evaluations. [hidden] quickly provided a temporary solution while their IT partners fixed the bug. Were completely satisfied.

“Review

Pros

I havent used it much but sending evaluations was easy.

Cons

I havent used it much yet.

“Great Experience with AssessTeam

Pros

I like that theyre accessible. I can schedule calls and theyre responsive by email. Theyre good for smaller companies unlike other expensive options.

Cons

I havent found anything I dislike yet but Ill be happy to give recommendations once weve finished our first review.

“Dedicated team makes AssessTEAM easy to use

Pros

Setting up evaluation templates is easy with help from AssessTEAM team.

Cons

It took me some time to figure out how to navigate the page but that might just be because Im not very technical.

“review of assessteam

Pros

Easy to use fast support from our account manager.

Cons

Sometimes evaluations didnt go through to our employees I had to send them multiple times.

“Good

Pros

Its easy to use. Good. Easy to use.

Cons

It could be more user-friendly and upgraded.

“Outstanding Customer Service

Pros

[Hidden] is my go-to for help always prompt.

Cons

No major dislikes.

“AssessTeam Review 2023

Pros

The software is easy to use and customer service has been very helpful to me.

Cons

Right now I dont dislike anything about AssessTeam.

“Review by Aviral

Pros

I like how easy it is to access.

Cons

Honestly theres nothing I dont like about it.

“Feedback Assess Team

Pros

The team is available and agile. Theyre responsive and easy to schedule meetings with.

Cons

I think the reporting could be more detailed.

“AssessTEAM review

Pros

Its very easy to use and helps with teamwork.

Cons

The softwares pricing could be more competitive.

“AssessTEAM - Great Client Services and Easy of Use (Simplicity)

Pros

[Hidden] gave us friendly service. The system was easy to use. It helped us set up our evaluation quickly.

Cons

Nothing bothers me about it.

“Great application

Pros

Everything works well in this app. It runs smoothly and has good customer service.

Cons

Theres nothing wrong with this software. You can definitely buy it.

“Performance Management Tool

Pros

Deploying it was easy and the customer service was excellent. The user interface is simple and encourages active participation. The survey-style performance feedback is easily customizable.

Cons

I wish I could customize it more especially the analysis tool.

“Great Program for Tracking your Team

Pros

Its easy to customize and the customer service is excellent, they are always there to help and answer questions.

Cons

I cant preview the evaluation template before sending it out.

“Love how AssessTeam makes my job easier!

Pros

I like that it can be customized even though it lacks a few features. The customization level is pretty remarkable.

Cons

The section names could be a bit confusing.

“Best

Pros

The performance is of really high quality. Its been a really nice experience.

Cons

Nothing in particular.

“Stevens Construction Corp. Review of Assess Team after 2 1/2 months of use.

Pros

Its easy to access and complete an evaluation through the link in an email. We also like the Monday motivators to remind our employees to complete their evaluations.

Cons

I wish it was a bit more customizable especially regarding security.

“Great Support and Amazing HR Tool

Pros

Its user-friendly and I get quick answers from the support team. I can schedule meetings any day and time, its very flexible.

Cons

Theres no training for setting up behind-the-scenes stuff like providing options to managers and setting it up by job titles.

“Omnivista AssessTEAM feedback

Pros

I appreciate how efficient the performance reviews are in terms of creating profiles sending the reviews gathering data and generating final reports and comparisons.

Cons

The steps were complex at first but the support team was amazing. I reached out many times and [hidden] was always there to help even ready for a call.

“Great App!

Pros

The customer service is awesome and its easy to use for both management and employees.

Cons

I couldnt upload a report to the assessment.

“nice all round usage

Pros

The user-friendly interface is the best thing I like about the tool.

Cons

The price could be a bit lower compared to other competitors.

“User Friendly Software

Pros

The after-sales service is good whenever we call them for help they respond on time.

Cons

Theres nothing I dont like everything is perfect. Were still exploring it.

“Good Product

Pros

Its a great tool to measure the 3 Ps of management.

Cons

Everythings good so far... cant find any reason not to like it.

“Great Performance Management Tool

Pros

Its inexpensive and easy to use as both an administrator and an employee.

Cons

Not applicable as our company downsized significantly so we didnt need the tool.

“A perfect fit for current and future needs !

Pros

One of the main benefits is the overall customization options. It allowed us to tailor things specifically to what we were looking for. It also has the capability to handle changes we will need to make in the future as we continue to expand our performance management process. It was very easy to deploy to our management team. [hidden] is also extremely helpful and quick to respond.

Cons

It would be better if the Admin team could log in as a manager or another user to see things from their perspective.

“Excellent Customer Service

Pros

I like the customizable templates and the customer service.

Cons

No issues, everything works as it should. Great customer service!

“Review - AssessTEAM software

Pros

The built-in indicator templates are quite useful.

Cons

The system is a bit hard to understand.

“Great Customer Support

Pros

Its easy to use once you understand the required fields.

Cons

For 360 feedback there are fields that require manual inputs due to changes in the organizational structure.

“Customer Satisfaction

Pros

The software is very affordable and easy to use.

Cons

Right now Im not dissatisfied with the product.

“Ceranext

Pros

Its user-friendly and has a very good price. I like that you can customize it to a certain level.

Cons

It needs more specific features and better reports.

“Fantastic ride with AssessTeam

Pros

This product allows organizations to customize to their preferred options and templates. Its user-friendly and easy to navigate. I love that it gives evaluators the option to express other concerns in free text and employees love that its anonymous which makes them more comfortable expressing themselves.

Cons

For some evaluators in my organization the evaluation interface was engaging but for a few it appeared different and confusing. They would probably have a better experience with a clearer interface.

“Thanks to AssessTEAM

Pros

Being cloud-based makes it easier for us to work remotely. The mobile version is very easy to use. Its the most user-friendly software I have ever used. Customer support is great. I strongly recommend it!

Cons

I havent had any negative experiences. Its totally perfect.

“Template Assistance

Pros

The system is pretty easy to use and navigate.

Cons

The system could be a bit more user-friendly.