
AssessTEAM Reviews
Total 99 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars63%
4
Stars34%
3
Stars2%
2
Stars1%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Diane
Individual & Family Services, 11-50 employees
Less than 6 months
“Great Technical Support
Pros
I felt supported from start to finish by [hidden]. Thats why Ill keep using this product for my consulting work.
Cons
Im still practicing using the reports feature but its okay for now.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Jamil
Financial Services, 11-50 employees
Less than 6 months
“Great product!
Pros
[Hidden] guided me every step of the way. The platform is easy to use and implement.
Cons
No problems so far. The team responds quickly and everything was set up within 24 hours of our first contact.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Jakub
Information Technology and Services, 500+ employees
More than a year
“AssessTeam Review
Pros
Its a really good and easy-to-use tool for managing performance.
Cons
The reporting wasnt great and the company-wide views and ratings werent as helpful as they could be.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Jennifer
Investment Management, 51-100 employees
More than a year
“Excellent customer support
Pros
The system is a bit clunky and not as flexible as Im used to but [hidden] support is excellent which keeps us using it.
Cons
The self-review process isnt easy to figure out. We had to find ways around it but my admin knows more about the issues we faced.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Allea
Financial Services, 11-50 employees
Less than 6 months
“Assess Review
Pros
Once I got it I enjoyed making templates and setting up areas for results.
Cons
It was tricky to understand at first and Im still unsure about using it for things other than feedback reviews.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
10
Functionality
7
Theresa
Human Resources, 1-10 employees
Less than a year
“Great Solution for Performance Management
Pros
My account rep [hidden] is awesome and helps us a lot. Its easy to set up the video trainings are great and once you get the hang of it its a great way to do performance evaluations.
Cons
Some things are a bit awkward like when setting goals theyre called performance indicators and you have to go to different screens to do tasks. Also while the performance evaluation gives information theres no way to document the actual performance conversation unless you create an evaluation which is a bit awkward. But these are small compared to what I like about the softwares ease of use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Nita
Telecommunications, 500+ employees
Less than 6 months
“My experience with AssessTeam
Pros
Its easy to use the customer service is good the price is affordable and the terms and conditions arent complicated.
Cons
The website interface is a bit complicated especially during the demo at the beginning.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Peter
Staffing and Recruiting, 500+ employees
More than a year
“Why we love AssessTEAM at Epic Cardiovascular Staffing
Pros
I can set up evaluation templates exactly how I want and customize the system to send them out how I want. Its very flexible and lets me tailor it to my needs.
Cons
When I started using the system it had so many features that it was overwhelming. Thankfully my support person [hidden] was always there to help and over time taught me how to make the system do exactly what I want. Customer support is crucial for software like this and [hidden] has provided that expertise whenever I needed help.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Neha
Non-Profit Organization Management, 500+ employees
Less than a year
“Review from Rocket Learning
Pros
Its easy to use and understand and [hidden] is really understanding and helpful.
Cons
It would be great to have features that make adding goals easier. It takes a lot of time to add one-on-one result areas and peer nominations take a long time too.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aastha
E-Learning, 51-100 employees
Less than a year
“Review
Pros
The customer support is great and its easy to use.
Cons
Sometimes theres a lot of backend work to do.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
John
Public Safety, 51-100 employees
More than a year
“It's ok... not great
Pros
Reminders for evaluations are nice and its a central place for everything.
Cons
Setting up is difficult especially with changes in the organization. I have to delete every evaluator from each employee and reassign them which takes hours. I wish I could create groups of employees and assign them that way.
Rating Distribution
Ease of use
3
Value for money
5
Customer Support
4
Functionality
2
Greg
Law Practice, 51-100 employees
More than a year
“Best Product on the Market for the $
Pros
Customer service is always available its easy to use and its cheaper than other options.
Cons
Everythings fine except our firm doesnt use all the systems features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Katerina
Construction, 11-50 employees
Less than 6 months
“Extremely Good Value
Pros
It has all the features my company needs for HR and its much cheaper than competitors.
Cons
Its easy enough to use but there are still software improvements happening. The software doesnt look very nice or clean.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Teresa
Information Technology and Services, 500+ employees
Less than 6 months
“Very Good option to do evaluations!
Pros
Its an easy way to set up evaluations for new employees automatically.
Cons
Ive only just started using it so nothing to report yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shannon
Chemicals, 11-50 employees
Less than 6 months
“Simple, efficient, and solid
Pros
We love the friendly interface and responsive customer service. Were very happy with both the product and the service.
Cons
We only had one bug during our first round of performance evaluations. [hidden] quickly provided a temporary solution while their IT partners fixed the bug. Were completely satisfied.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Melissa
Accounting, 11-50 employees
Less than 6 months
“Review
Pros
I havent used it much but sending evaluations was easy.
Cons
I havent used it much yet.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
7
Nicki
Research, 11-50 employees
Less than 6 months
“Great Experience with AssessTeam
Pros
I like that theyre accessible. I can schedule calls and theyre responsive by email. Theyre good for smaller companies unlike other expensive options.
Cons
I havent found anything I dislike yet but Ill be happy to give recommendations once weve finished our first review.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anja
Financial Services, 11-50 employees
Less than a year
“Dedicated team makes AssessTEAM easy to use
Pros
Setting up evaluation templates is easy with help from AssessTEAM team.
Cons
It took me some time to figure out how to navigate the page but that might just be because Im not very technical.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
andreea
Information Technology and Services, 51-100 employees
Less than 6 months
“review of assessteam
Pros
Easy to use fast support from our account manager.
Cons
Sometimes evaluations didnt go through to our employees I had to send them multiple times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Prashant Singh
Computer Games, 11-50 employees
Less than a year
“Good
Pros
Its easy to use. Good. Easy to use.
Cons
It could be more user-friendly and upgraded.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8