Total 99 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

34%

3

Stars

2%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

D

Diane

Individual & Family Services, 11-50 employees

Less than 6 months

5.0
March 2024

Great Technical Support

Pros

I felt supported from start to finish by [hidden]. Thats why Ill keep using this product for my consulting work.

Cons

Im still practicing using the reports feature but its okay for now.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

J

Jamil

Financial Services, 11-50 employees

Less than 6 months

5.0
February 2024

Great product!

Pros

[Hidden] guided me every step of the way. The platform is easy to use and implement.

Cons

No problems so far. The team responds quickly and everything was set up within 24 hours of our first contact.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

J

Jakub

Information Technology and Services, 500+ employees

More than a year

4.0
January 2024

AssessTeam Review

Pros

Its a really good and easy-to-use tool for managing performance.

Cons

The reporting wasnt great and the company-wide views and ratings werent as helpful as they could be.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

J

Jennifer

Investment Management, 51-100 employees

More than a year

4.0
January 2024

Excellent customer support

Pros

The system is a bit clunky and not as flexible as Im used to but [hidden] support is excellent which keeps us using it.

Cons

The self-review process isnt easy to figure out. We had to find ways around it but my admin knows more about the issues we faced.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

A

Allea

Financial Services, 11-50 employees

Less than 6 months

4.0
January 2024

Assess Review

Pros

Once I got it I enjoyed making templates and setting up areas for results.

Cons

It was tricky to understand at first and Im still unsure about using it for things other than feedback reviews.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

10

Functionality

7

T

Theresa

Human Resources, 1-10 employees

Less than a year

4.0
December 2023

Great Solution for Performance Management

Pros

My account rep [hidden] is awesome and helps us a lot. Its easy to set up the video trainings are great and once you get the hang of it its a great way to do performance evaluations.

Cons

Some things are a bit awkward like when setting goals theyre called performance indicators and you have to go to different screens to do tasks. Also while the performance evaluation gives information theres no way to document the actual performance conversation unless you create an evaluation which is a bit awkward. But these are small compared to what I like about the softwares ease of use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

N

Nita

Telecommunications, 500+ employees

Less than 6 months

5.0
December 2023

My experience with AssessTeam

Pros

Its easy to use the customer service is good the price is affordable and the terms and conditions arent complicated.

Cons

The website interface is a bit complicated especially during the demo at the beginning.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Peter

Staffing and Recruiting, 500+ employees

More than a year

5.0
November 2023

Why we love AssessTEAM at Epic Cardiovascular Staffing

Pros

I can set up evaluation templates exactly how I want and customize the system to send them out how I want. Its very flexible and lets me tailor it to my needs.

Cons

When I started using the system it had so many features that it was overwhelming. Thankfully my support person [hidden] was always there to help and over time taught me how to make the system do exactly what I want. Customer support is crucial for software like this and [hidden] has provided that expertise whenever I needed help.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

N

Neha

Non-Profit Organization Management, 500+ employees

Less than a year

5.0
October 2023

Review from Rocket Learning

Pros

Its easy to use and understand and [hidden] is really understanding and helpful.

Cons

It would be great to have features that make adding goals easier. It takes a lot of time to add one-on-one result areas and peer nominations take a long time too.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Aastha

E-Learning, 51-100 employees

Less than a year

4.0
October 2023

Review

Pros

The customer support is great and its easy to use.

Cons

Sometimes theres a lot of backend work to do.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

8

J

John

Public Safety, 51-100 employees

More than a year

3.0
September 2023

It's ok... not great

Pros

Reminders for evaluations are nice and its a central place for everything.

Cons

Setting up is difficult especially with changes in the organization. I have to delete every evaluator from each employee and reassign them which takes hours. I wish I could create groups of employees and assign them that way.

Rating Distribution

Ease of use

3

Value for money

5

Customer Support

4

Functionality

2

G

Greg

Law Practice, 51-100 employees

More than a year

5.0
August 2023

Best Product on the Market for the $

Pros

Customer service is always available its easy to use and its cheaper than other options.

Cons

Everythings fine except our firm doesnt use all the systems features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Katerina

Construction, 11-50 employees

Less than 6 months

5.0
August 2023

Extremely Good Value

Pros

It has all the features my company needs for HR and its much cheaper than competitors.

Cons

Its easy enough to use but there are still software improvements happening. The software doesnt look very nice or clean.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

7

T

Teresa

Information Technology and Services, 500+ employees

Less than 6 months

5.0
July 2023

Very Good option to do evaluations!

Pros

Its an easy way to set up evaluations for new employees automatically.

Cons

Ive only just started using it so nothing to report yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Shannon

Chemicals, 11-50 employees

Less than 6 months

5.0
July 2023

Simple, efficient, and solid

Pros

We love the friendly interface and responsive customer service. Were very happy with both the product and the service.

Cons

We only had one bug during our first round of performance evaluations. [hidden] quickly provided a temporary solution while their IT partners fixed the bug. Were completely satisfied.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Melissa

Accounting, 11-50 employees

Less than 6 months

4.0
July 2023

Review

Pros

I havent used it much but sending evaluations was easy.

Cons

I havent used it much yet.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

7

N

Nicki

Research, 11-50 employees

Less than 6 months

5.0
June 2023

Great Experience with AssessTeam

Pros

I like that theyre accessible. I can schedule calls and theyre responsive by email. Theyre good for smaller companies unlike other expensive options.

Cons

I havent found anything I dislike yet but Ill be happy to give recommendations once weve finished our first review.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anja

Financial Services, 11-50 employees

Less than a year

4.0
June 2023

Dedicated team makes AssessTEAM easy to use

Pros

Setting up evaluation templates is easy with help from AssessTEAM team.

Cons

It took me some time to figure out how to navigate the page but that might just be because Im not very technical.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

A

andreea

Information Technology and Services, 51-100 employees

Less than 6 months

4.0
June 2023

review of assessteam

Pros

Easy to use fast support from our account manager.

Cons

Sometimes evaluations didnt go through to our employees I had to send them multiple times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

PS

Prashant Singh

Computer Games, 11-50 employees

Less than a year

4.0
June 2023

Good

Pros

Its easy to use. Good. Easy to use.

Cons

It could be more user-friendly and upgraded.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8