Total 100 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

86%

4

Stars

14%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Michelle

Legal, 1-10 employees

More than a year

4.0

“Practice Growing”

Pros

It is helped me keep track of and actually collect the money I have earned.

Cons

Their better integration with Google Calendar and other products would be helpful.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

A
Aldo

Legal, 1-10 employees

More than a year

4.0

“Very good product”

Pros

This product is incredibly easy to use, and I love that I can access it from my phone or computer. Plus, the interface is always stable.

Cons

Their integrating with the SharePoint platform is difficult.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

K
Kathleen

Legal, 1-10 employees

More than a year

5.0

“I LOVE Bill4Time”

Pros

Bill4Time simplifies my time and expense management and invoicing at a fraction of the cost of other software also, their customer service is fantastic.

Cons

The software's drawback is that when you are handling multiple matters for a single client, it categorizes them based on the type of work (drafting, advising, etc.) rather than the matter name.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Archana

Legal, 11-50 employees

More than a year

5.0

“Law firm management made easy”

Pros

It's the perfect billing solution for me. The invoicing features are excellent and I am loving the new dashboard. Adding new users is a breeze too.

Cons

Task and calendar management are not very seamless.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

10

Functionality

8

J
Joseph

Higher Education, 51-100 employees

More than a year

5.0

“JKUAT Law Review on Bill4Time”

Pros

I am really satisfied with Bill4Time. It has so many features that I love, especially the time tracking, expense management, client administration, and invoicing capabilities. The online time tracking tool and expense monitoring option are particularly valuable to me. And the customer service is outstanding.

Cons

I prefer simplicity and ease of use, so it took me some time to navigate through all the features and functions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Krishna

Healthcare, 500+ employees

More than a year

4.0

“Bill4Time handles our customer billing and invoicing”

Pros

Switching to Bill4Time was a decision our company is thoroughly pleased with. It is a well-organized, well-thought-out software that, while occasionally repetitive, offers a user-friendly experience. The web-based interface provides peace of mind regarding accurate record-keeping.

Cons

Sometimes, I encounter crashes and odd graphic issues on my mobile. I wish I could access more future projections for scheduling.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

M
Mike

Accounting, 1-10 employees

More than a year

5.0

“Customer review”

Pros

Using it has been fantastic. Our overall client billing realization has seen a noticeable increase.

Cons

I find it annoying that I get logged out every time, having to sign in repeatedly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
Denise

Healthcare, 1-10 employees

Less than a year

5.0

“Easy, clean, clear and precise invoicing”

Pros

I find the product easy to navigate, especially in calculating service hours effortlessly.

Cons

It would be helpful if I could track care managers' time for payroll purposes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

M
Mireya

Legal, 1-10 employees

More than a year

5.0

“Best billing and time tracker software”

Pros

It is always accessible and a breeze to use.

Cons

It is challenging to replicate tasks for new clients.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 11-50 employees

Less than a year

5.0

“Very, very satisfied with switch to Bill4Time”

Pros

I love everything about it! The onboarding process went smoothly, and the web-based interface is delightful. Entering time is far less of a hassle compared to our previous software.

Cons

Setting up billable clients, references, and tasks was a bit tedious and repetitive. Updating information for references individually is a hassle, especially since we do it quarterly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
mike

Legal, 1-10 employees

More than a year

5.0

“Great Tool for Attorneys”

Pros

Clients find the software user-friendly, making billing easy to understand when they review and pay.

Cons

Everything about Bill4Time, including the price, suits me perfectly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B
barbara

Accounting, 1-10 employees

More than a year

5.0

“first time user friendly”

Pros

This product is incredibly user-friendly, I picked it up in no time and was able to start using it efficiently right away.

Cons

Since I have not tried similar products, I don't have anything to compare it to.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Robert

Legal, 1-10 employees

Less than 6 months

5.0

“Very User Friendly”

Pros

Setting up the program was a cinch, and the learning curve is minimal. Navigation and customization, if needed, are straightforward.

Cons

I have no complaints except for the mandatory minimum character requirement for reviews. It should be optional because sometimes there's no negative experience to report.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H
Howard

Legal, 1-10 employees

More than a year

5.0

“Sole practitioner user”

Pros

Timekeeping and billing are a breeze with this software. Once you grasp its intuitive features, it becomes even more convenient. The customer support is excellent and the flexibility to accept payments by wire or check is a plus.

Cons

After my office administrator left, I had to learn the billing and accounting process. It took some effort to grasp the setup, but it's pretty easy now.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T
Therese

Legal, 1-10 employees

More than a year

5.0

“Outstanding Billing Service”

Pros

What I appreciate most is the efficiency and user-friendliness of Bill4Time. It's accurate and straightforward to use.

Cons

I encounter minor issues with the Bill for Time Mobile App.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Mike

Construction, 1-10 employees

Less than 6 months

5.0

“Great to highlight the "unseen" part of our projects.”

Pros

The drop-down menus are a lifesaver, having quick access to set up records or add time is essential. Expanding options and selections would be beneficial.

Cons

Their mobile app lacks power.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

C
Carol

Legal, 1-10 employees

More than a year

5.0

“Great product for a small law office”

Pros

It is cost-effective, easy to use, and offers great functionality and reporting.

Cons

There were some billing issues initially, but they have been improved recently.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Mark

Accounting, 1-10 employees

More than a year

4.0

“I use this in an accounting firm and it works greats.”

Pros

Implementation was a breeze, I didn't need to read through help screens or instructions. Just dive in and get started.

Cons

Managing fixed fee and hourly entries is cumbersome. It's easy to forget to toggle the billable box for each entry. Having this automated for fixed fee clients would be helpful.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

L
Lori

Utility, 1-10 employees

More than a year

5.0

“Happy User!”

Pros

Customer service is top-notch, they are always friendly and eager to resolve any issues promptly.

Cons

No downsides at all! This product is fantastic! The customer support is consistently friendly and resolves issues promptly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

O
Omara

Legal, 1-10 employees

More than a year

5.0

“Recommended Features”

Pros

The software is user-friendly and experiences minimal downtime.

Cons

It would be great if the software could integrate abbreviations for frequently used phrases in time sheets, also automatic correction or suggestions for misspelled words would be helpful.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

10