Total 100 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

86%

4

Stars

14%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Teresa

Legal Services, 11-50 employees

More than a year

5.0
October 2020

Great Application and Simple for Billing

Pros

It is incredibly user-friendly, and their support team goes above and beyond. It's straightforward to use, and even a novice can navigate it without any trouble.

Cons

It would be helpful if I could attach documents to my time entries.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

aida

Non-Profit Organization Management, 11-50 employees

More than a year

5.0
September 2020

Bill 4 time is a good resource for non-profits

Pros

Easy navigation and robust expense tracking and billing capabilities make Bill4Time a winner for me. I particularly appreciate its reporting functionality.

Cons

Setting up the invoicing features proved to be challenging.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Laurie

Law Practice, 1-10 employees

More than a year

5.0
September 2020

Great for small businesses!

Pros

Bill4Time has been my go-to since I started my solo law practice three years ago. It has all the features I need, from timekeeping to invoicing and financial monitoring. Setting it up was a cinch, and I've been able to use it effortlessly with minimal need for support.

Cons

There's nothing about the product that I dislike.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

T

Teresa

Law Practice, 1-10 employees

More than a year

5.0
September 2020

Great tool

Pros

Tracking and billing my time has become a breeze with this software.

Cons

I have mainly focused on the billing features and have not dig into other functionalities yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

alan

Law Practice, 1-10 employees

More than a year

5.0
September 2020

Great product and support

Pros

Transitioning from our previous cumbersome, expensive, and buggy server-based software was a relief. Bill4Time has been a game-changer for us.

Cons

We have not encountered any issues in our usage or transition from our previous server-based system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Angela

Law Practice, 1-10 employees

Less than 6 months

4.0
August 2020

Excellent support staff!

Pros

The support staff at Bill4Time are courteous, prompt, and professional, making them a standout feature for me.

Cons

Integrating payment software and applying payments has been a bit confusing.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

S

Stefanie

Law Practice, 1-10 employees

More than a year

5.0
August 2020

attorney

Pros

This software is very user-friendly, and whenever I encountered an issue with billing, the support staff were diligent in assisting me.

Cons

I believe the price could be more competitive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Carla

Law Practice, 11-50 employees

More than a year

5.0
August 2020

Great product!

Pros

It's incredibly straightforward to use. You can grasp the software in no time.

Cons

Occasionally, there are bugs related to the timer function.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anne-Marie

Legal Services, 1-10 employees

More than a year

5.0
August 2020

Loving Bill4Time

Pros

What sets this software apart is its exceptional customer support. While it covers all the essential features like accounting, invoicing, and reporting, the support team ensures we know how to tailor it to our specific needs.

Cons

I can't think of any improvements needed, overall, it meets my needs well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

John

Law Practice, 1-10 employees

More than a year

4.0
August 2020

Excellent Product; Better Support

Pros

While the software itself is solid, the real highlight is the technical support. They not only assist with software queries but also help rectify bookkeeping errors, which is invaluable for our virtual firm model.

Cons

While there are minor aspects I do differently if I were to develop the software myself, such as streamlining the date entry process for time entries, overall, the program works effectively for my needs.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

D

Dillon

Legal Services, 1-10 employees

Less than a year

5.0
August 2020

Small office billing support

Pros

Learning to use the entry and billing functions was a breeze, and the customer support has been outstanding.

Cons

Some functions within invoicing, statements, and accounting were initially challenging, but with prompt customer support, I resolved any issues I encountered.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

S

SHERRY

Law Practice, 1-10 employees

Less than 6 months

5.0
August 2020

Great customer support

Pros

The responsiveness of the customer support team is impressive. Having used Timeslips for years, I appreciate the flexibility and functionality of Bill4Time.

Cons

I find it restrictive that I must have both a matter and a client, I would prefer the option to only have a client if needed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H

Harry

Law Practice, 1-10 employees

More than a year

5.0
July 2020

Best Billing Product Going

Pros

Bill4Time ticks all the boxes for me, it's easy to use, convenient, reasonably priced, and has a smart interface.

Cons

The reports generated by the software are not the most user-friendly to interpret.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Monica

Law Practice, 11-50 employees

More than a year

5.0
July 2020

Exceptional customer service!

Pros

We are delighted with Bill4Time, and all our attorneys use it for time entry. I particularly appreciate how easy it is to find cases and log time worked.

Cons

Double entries were previously common, but it appears the company has addressed and fixed that problem.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

J

Julie

Law Practice, 1-10 employees

More than a year

5.0
July 2020

Intuitive and accessible

Pros

Bill4Time is a breeze to navigate, whether through the web version or the app. It keeps me up to date on billing no matter where I am.

Cons

About a year ago, the desktop version had some bugs, but I switched to the web version, which has been problem-free. It's possible that these issues have been resolved since then.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Stephanie

Financial Services, 1-10 employees

More than a year

5.0
July 2020

Easy to use!

Pros

I love how easy it is to use Bill4Time. Setup is minimal, and I can quickly start billing clients. The ability to have a pop-out window for the client I'm working on is a convenient touch.

Cons

I don't have any significant complaints about the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

More than a year

5.0
July 2020

Great, easy to use software, simple invoicing

Pros

The dashboard simplifies time tracking and invoicing, and I appreciate the various options for reconciling payments.

Cons

While the price may be steep for a small company, the functionality offered is excellent.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

L

Lisa

Legal Services, 1-10 employees

More than a year

5.0
July 2020

Excellent Product for a New and Continuing Users

Pros

Switching to Bill4Time was a fantastic decision for us. It is user-friendly and offers comprehensive features for our needs, including expense tracking and client accounting.

Cons

My only issue arises when adding multiple expense or time entries; sometimes, I am unsure if an entry has been captured, necessitating double-checking.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Tim

Legal Services, 1-10 employees

Less than 6 months

4.0
July 2020

Robust Product, Strong Customer Support, Full Features Pricey for Small Firms

Pros

While there is a bit of a learning curve, especially with the entry-level product, the robust features coupled with excellent customer support make it worthwhile.

Cons

It would be beneficial to have the ability to split bills between clients without resorting to workarounds.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

C

Charles

Law Practice, 1-10 employees

More than a year

5.0
July 2020

Economical. Easy to Use. Great Customer Support.

Pros

For a small office like ours, It is both economical and user-friendly, making it an ideal choice.

Cons

Some aspects of this online review were frustrating to me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10