
Bill4Time Reviews
Total 100 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars86%
4
Stars14%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Teresa
Legal Services, 11-50 employees
More than a year
“Great Application and Simple for Billing
Pros
It is incredibly user-friendly, and their support team goes above and beyond. It's straightforward to use, and even a novice can navigate it without any trouble.
Cons
It would be helpful if I could attach documents to my time entries.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
aida
Non-Profit Organization Management, 11-50 employees
More than a year
“Bill 4 time is a good resource for non-profits
Pros
Easy navigation and robust expense tracking and billing capabilities make Bill4Time a winner for me. I particularly appreciate its reporting functionality.
Cons
Setting up the invoicing features proved to be challenging.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Laurie
Law Practice, 1-10 employees
More than a year
“Great for small businesses!
Pros
Bill4Time has been my go-to since I started my solo law practice three years ago. It has all the features I need, from timekeeping to invoicing and financial monitoring. Setting it up was a cinch, and I've been able to use it effortlessly with minimal need for support.
Cons
There's nothing about the product that I dislike.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Teresa
Law Practice, 1-10 employees
More than a year
“Great tool
Pros
Tracking and billing my time has become a breeze with this software.
Cons
I have mainly focused on the billing features and have not dig into other functionalities yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
alan
Law Practice, 1-10 employees
More than a year
“Great product and support
Pros
Transitioning from our previous cumbersome, expensive, and buggy server-based software was a relief. Bill4Time has been a game-changer for us.
Cons
We have not encountered any issues in our usage or transition from our previous server-based system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Angela
Law Practice, 1-10 employees
Less than 6 months
“Excellent support staff!
Pros
The support staff at Bill4Time are courteous, prompt, and professional, making them a standout feature for me.
Cons
Integrating payment software and applying payments has been a bit confusing.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Stefanie
Law Practice, 1-10 employees
More than a year
“attorney
Pros
This software is very user-friendly, and whenever I encountered an issue with billing, the support staff were diligent in assisting me.
Cons
I believe the price could be more competitive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Carla
Law Practice, 11-50 employees
More than a year
“Great product!
Pros
It's incredibly straightforward to use. You can grasp the software in no time.
Cons
Occasionally, there are bugs related to the timer function.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anne-Marie
Legal Services, 1-10 employees
More than a year
“Loving Bill4Time
Pros
What sets this software apart is its exceptional customer support. While it covers all the essential features like accounting, invoicing, and reporting, the support team ensures we know how to tailor it to our specific needs.
Cons
I can't think of any improvements needed, overall, it meets my needs well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
John
Law Practice, 1-10 employees
More than a year
“Excellent Product; Better Support
Pros
While the software itself is solid, the real highlight is the technical support. They not only assist with software queries but also help rectify bookkeeping errors, which is invaluable for our virtual firm model.
Cons
While there are minor aspects I do differently if I were to develop the software myself, such as streamlining the date entry process for time entries, overall, the program works effectively for my needs.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Dillon
Legal Services, 1-10 employees
Less than a year
“Small office billing support
Pros
Learning to use the entry and billing functions was a breeze, and the customer support has been outstanding.
Cons
Some functions within invoicing, statements, and accounting were initially challenging, but with prompt customer support, I resolved any issues I encountered.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
SHERRY
Law Practice, 1-10 employees
Less than 6 months
“Great customer support
Pros
The responsiveness of the customer support team is impressive. Having used Timeslips for years, I appreciate the flexibility and functionality of Bill4Time.
Cons
I find it restrictive that I must have both a matter and a client, I would prefer the option to only have a client if needed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Harry
Law Practice, 1-10 employees
More than a year
“Best Billing Product Going
Pros
Bill4Time ticks all the boxes for me, it's easy to use, convenient, reasonably priced, and has a smart interface.
Cons
The reports generated by the software are not the most user-friendly to interpret.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Monica
Law Practice, 11-50 employees
More than a year
“Exceptional customer service!
Pros
We are delighted with Bill4Time, and all our attorneys use it for time entry. I particularly appreciate how easy it is to find cases and log time worked.
Cons
Double entries were previously common, but it appears the company has addressed and fixed that problem.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Julie
Law Practice, 1-10 employees
More than a year
“Intuitive and accessible
Pros
Bill4Time is a breeze to navigate, whether through the web version or the app. It keeps me up to date on billing no matter where I am.
Cons
About a year ago, the desktop version had some bugs, but I switched to the web version, which has been problem-free. It's possible that these issues have been resolved since then.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stephanie
Financial Services, 1-10 employees
More than a year
“Easy to use!
Pros
I love how easy it is to use Bill4Time. Setup is minimal, and I can quickly start billing clients. The ability to have a pop-out window for the client I'm working on is a convenient touch.
Cons
I don't have any significant complaints about the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 1-10 employees
More than a year
“Great, easy to use software, simple invoicing
Pros
The dashboard simplifies time tracking and invoicing, and I appreciate the various options for reconciling payments.
Cons
While the price may be steep for a small company, the functionality offered is excellent.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Lisa
Legal Services, 1-10 employees
More than a year
“Excellent Product for a New and Continuing Users
Pros
Switching to Bill4Time was a fantastic decision for us. It is user-friendly and offers comprehensive features for our needs, including expense tracking and client accounting.
Cons
My only issue arises when adding multiple expense or time entries; sometimes, I am unsure if an entry has been captured, necessitating double-checking.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tim
Legal Services, 1-10 employees
Less than 6 months
“Robust Product, Strong Customer Support, Full Features Pricey for Small Firms
Pros
While there is a bit of a learning curve, especially with the entry-level product, the robust features coupled with excellent customer support make it worthwhile.
Cons
It would be beneficial to have the ability to split bills between clients without resorting to workarounds.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Charles
Law Practice, 1-10 employees
More than a year
“Economical. Easy to Use. Great Customer Support.
Pros
For a small office like ours, It is both economical and user-friendly, making it an ideal choice.
Cons
Some aspects of this online review were frustrating to me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10