Total 99 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

29%

3

Stars

3%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

L

Lucy

Transportation/Trucking/Railroad, 500+ employees

Less than a year

5.0
August 2021

Perfect for the workplace

Pros

It is simple and effective for sending out messages to the entire organization.

Cons

It is only an issue if people do not sign up, making it hard to reach them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

M

Melissa

Hospital & Health Care, 500+ employees

Less than a year

5.0
August 2021

Amazing Internal Communication App

Pros

The Hub and communal feed are incredibly valuable for sharing stories and knowledge across our organization's services and facilitating communication with corporate on various matters.

Cons

Alerts for overdue documents would be helpful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Adam

Transportation/Trucking/Railroad, 500+ employees

More than a year

5.0
August 2021

Good App

Pros

It is easy to use, providing access to everything I need.

Cons

It would be beneficial to have a built-in video player for .mp4 files.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 500+ employees

Less than a year

4.0
August 2021

Communication tool

Pros

Since transitioning to remote work, an app like this has been invaluable for keeping our team connected and informed with just a click.

Cons

The integrated calendar could be enhanced, such as sending notifications.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J

Julia

Retail, 500+ employees

More than a year

5.0
August 2021

Work based info

Pros

All the features in Blink are great for keeping in contact with colleagues.

Cons

No complaints, as long as there is an internet connection.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

E

Emma

Human Resources, 500+ employees

Less than a year

5.0
August 2021

Excellent product for a large Workforce

Pros

Using it feels familiar, like other popular private social media platforms, and it's user-friendly.

Cons

Currently, I do not have any dislikes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

J

Jennifer

Hospital & Health Care, 500+ employees

Less than a year

5.0
August 2021

Blink

Pros

The ability to express ourselves via the newsfeed and filter posts for specific departments has been incredibly helpful for sharing important information and boosting morale.

Cons

We had issues with invites, but those seem resolved now. Using an invite code instead of a link solved the problem, and Blink support was helpful during that time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

C

Charlotte

Retail, 500+ employees

More than a year

4.0
August 2021

Good but room to be better!

Pros

As a business communications tool, Blink offers a customizable interface, the ability to filter and search posts by person, and a colleague directory.

Cons

Blink could improve by considering user functionality and addressing the needs of larger organizations. For instance, allowing the disabling of notifications from specific individuals, by day of the week, and more filtering options.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

A

Anonymous

Not Specified, 51-100 employees

Less than 6 months

5.0
August 2021

Great Software

Pros

One of my favorite things about Blink is how easy it is to use. I can quickly find what I need and also use it as a platform to socialize with colleagues.

Cons

I honestly can't think of any negatives. It is one of the best software I have used!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Julie

Transportation/Trucking/Railroad, 500+ employees

More than a year

4.0
August 2021

Blink review

Pros

It is fantastic for quick communication and sharing information, making feedback easily accessible.

Cons

It is challenging to locate past posts, better filtering options are necessary.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

F

Frederic

Information Technology and Services, 101-500 employees

More than a year

4.0
August 2021

WIll be improved

Pros

I appreciate the simplicity of creating new channels with colleagues and having everything accessible in one app.

Cons

There is a lack of integration with gtools suite (email/agenda) in both directions.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

J

Julien

Computer Software, 51-100 employees

More than a year

4.0
August 2021

Good for company communication, not finished for instant messaging and daily usage

Pros

I really appreciate the concept of the feed in Blink, which allows for official communication without the need for emails, creating a strong sense of community.

Cons

Searching past discussions is not easy. I can't mark discussions as "unread," which can be inconvenient. Editing mistakes requires using the mouse instead of a simpler method like the up arrow. Integrating with other tools requires administrator approval, limiting functionality.File organization within discussions is lacking.

Rating Distribution

Ease of use

10

Value for money

4

Customer Support

8

Functionality

8

C

claire

Hospital & Health Care, 500+ employees

Less than a year

5.0
August 2021

Easy to use

Pros

It is great that all employees can access the social feed to stay informed about company updates and engage with new features.

Cons

Currently, there is no con.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

J

Jacqui

Hospital & Health Care, 500+ employees

Less than a year

5.0
August 2021

Since Blink ...

Pros

Since Blink was introduced in our company, it has revolutionized our communication. It has connected us across multiple care homes, staff, and customers throughout the UK, fostering a sense of community and helping us feel more connected, especially during the isolation of Covid.

Cons

Finding past posts can be tricky, especially if they contain important information. Navigating the Hub for specific policies or procedures can also be challenging.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

A

Anup

Retail, 500+ employees

More than a year

5.0
August 2021

Excellent software

Pros

Blink has improved communication across our 25 depots, ensuring we don't miss out on important updates and feedback from other locations.

Cons

There is nothing to dislike about Blink.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Neil

Transportation/Trucking/Railroad, 500+ employees

More than a year

5.0
August 2021

Blink- The way forward for all employers

Pros

I appreciate the ability to effortlessly communicate with all team members across the entire organization.

Cons

There is room for improvement in the development of forms.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

M

Martin

Telecommunications, 101-500 employees

More than a year

5.0
August 2021

Blink review

Pros

It makes it easy to chat internally across the entire business.

Cons

A 'message read' feature would be helpful for tracking message acknowledgment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Adrian

Transportation/Trucking/Railroad, 500+ employees

More than a year

5.0
August 2021

Great Collaborative tool

Pros

The home feed page is great for staying updated on what's happening in and around the business and for sharing updates.

Cons

I had trouble locating specific items and sharing them with colleagues.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

B

Bradley

Retail, 500+ employees

Less than a year

4.0
August 2021

Blink user

Pros

I find it easy to communicate with my team and other colleagues within the organization.

Cons

I find unnecessary info distracting and it sometimes hides the relevant details I need.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

D

David

Transportation/Trucking/Railroad, 500+ employees

More than a year

5.0
August 2021

Recommended

Pros

This software is incredibly user-friendly, with straightforward admin functions and everything just a few clicks away.

Cons

Occasionally, posted pics display as links instead of images, but I can usually fix it with some tinkering.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10