Total 101 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

29%

3

Stars

3%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

ML
Mitchell L.

Transportation/ Trucking/ Railroad, 1-10 employees

5.0

“works really well!!”

Pros

Everything about it works really well and it's very simple to use.

Cons

There's nothing to complain about at all, it works really well and does exactly what it should.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CD
Cooper D.

Hospital & Health Care, 500+ employees

5.0

“everything in one place!”

Pros

Blink really brings everything together nicely. It has all the tools and features you need in one place which makes it incredibly convenient to use.

Cons

umm there really isn't anything I dislike about it at this point. Up to now, it's been excellent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Sheen

IT, 11-50 employees

Less than 6 months

5.0

“Refreshingly intuitive way to communicate with colleagues”

Pros

Blink feels very intuitive and easy for me to use. I can effortlessly generate workflows and effectively communicate not only with my team members but also with contacts outside of our organization. What sets it apart is the option for private conversations, making it a superior choice compared to traditional tools like emails.

Cons

I think there is room for improvement in reducing the crowd on the feed. It can be overwhelming at first, especially with some negative messages popping up.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A
Allie

Healthcare, 11-50 employees

More than a year

5.0

“We love Blink!”

Pros

I find it remarkably easy to communicate with my team using Blink.

Cons

I can't fault Blink at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Mitchell

Retail, 51-100 employees

Less than a year

4.0

“Blink employee super-app”

Pros

I love how Blink helps with both internal communications and employee communication.

Cons

Their forms are a bit tricky to get right.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M
Margaret

Healthcare, 51-100 employees

More than a year

5.0

“Easy Communication Platform”

Pros

With Blink, we have our own internal communication platform where supervisors and I alike can share information, pictures, posts, and more.

Cons

It would be great to have the option for different fonts and colors in posts!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 1-10 employees

Less than a year

3.0

“Communication Tool”

Pros

It is a customizable communication tool that holds all my colleagues' contacts, serving as a single point of contact. It's been incredibly useful, especially since the onset of Covid, and has become a critical part of my daily routine.

Cons

While it is good for basic communication, it struggles with larger campaigns or file sharing.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

5

Functionality

7

A
Anonymous

Not Specified, 500+ employees

More than a year

5.0

“Good Work Communication Platform”

Pros

Using Blink, I can effectively communicate with colleagues within our offices and across the country. The real-time updates and alerts make this process incredibly seamless.

Cons

Setting up post filters can be a bit of a task, but once it's done, it's smooth sailing.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

L
Lydia

Retail, 101-500 employees

Less than a year

5.0

“A great Intranet for the whole company”

Pros

One of the things I appreciate about Blink is the ability to communicate quickly with my entire team, even when I am away from my computer, thanks to the mobile app notifications.

Cons

Naming each chat "group" feels unnecessary. It should be optional, not mandatory, adding an extra step when reaching out to team members quickly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 51-100 employees

More than a year

5.0

“Blink review”

Pros

This software makes it very easy for me to communicate with colleagues and create groups.

Cons

Windows 10 notifications are not very noticeable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Christina

Healthcare, 500+ employees

More than a year

5.0

“Blink Review”

Pros

I love how intuitive and user-friendly Blink is. Posting updates to different groups is a breeze, whether it's for important employee updates or more informal posts.

Cons

I have not noticed any significant issues. If some colleagues are having trouble sending posts to specific teams, it might be an access issue that admins need to address.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L
Luke

IT, 101-500 employees

More than a year

4.0

“Mostly used for the chat”

Pros

The chat feature in Blink is by far the most used among our team.

Cons

With most of us working remotely, knowing who is online, busy, or away on leave would be really helpful.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

10

C
Christophe

IT, 51-100 employees

More than a year

4.0

“Blink : An easy collaborative tool to share information inside the teams !”

Pros

I find Blink easy to use, especially the feature that allows creating groups for specific subjects. The global feed is great for sharing general company information.

Cons

Copy/paste only works in the Blink feed. It would be useful to copy directly to Google Mail, for example.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

R
Robbie

Finance, 101-500 employees

Less than a year

5.0

“Blink is working well for us as an organisation”

Pros

Blink has a familiar 'Facebook' feel to it, making navigation a breeze without the need to learn a new product interface.

Cons

Posts are sorted by date, which sometimes means important items get buried.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E
Era

Financial Reporting, 51-100 employees

Less than a year

5.0

“Blink Review”

Pros

Blink is very efficient and has become a daily essential for us.

Cons

I do not have any suggestions for software improvements.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Julianne

Aviation, 101-500 employees

Less than 6 months

4.0

“Great tool for internal comms”

Pros

Blink's ease of use and appealing format encourage employee uptake. Plus, the ability to store documents and forms in the Hub for easy access is incredibly useful.

Cons

Importing contacts took a while, but it was not too difficult with Blink's guidance.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

R
Richard

IT, 101-500 employees

More than a year

5.0

“Blink - an easy to use and intuitive product that makes day to day business that much easier!”

Pros

This software makes instant conversations and messaging effortless, with features like instant meetings and group chats. Plus, it is aesthetically pleasing, with fun features like confetti.

Cons

It is easier to use on the phone than on the PC. The PC version tends to send a blink every time I hit the return button, which can be frustrating.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

8

K
Kim

Retail, 500+ employees

More than a year

4.0

“Great for daily communication”

Pros

It is easy to use, provides quick feedback, and adds a fun element to communication.

Cons

The absence of an out-of-office feature makes it difficult to locate previous communications.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

N
Nikesh

Real Estate, 51-100 employees

Less than a year

5.0

“Review”

Pros

Blink's ease of communication and user-friendliness make it easy to set up users.

Cons

It lacks additional functionalities for our needs.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

P
Paul

Aviation, 500+ employees

More than a year

4.0

“Blink and you don't miss”

Pros

As an admin user, I find the system easy to navigate and moderate.

Cons

I have not found any aspects I dislike.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8