Total 54 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

74%

4

Stars

26%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

C
Corey

Financial Services, 1-10 employees

Less than a year

4.0

Is tracking progress necessary for your business?? The short answer = Yes

Pros

Setting goals and tracking progress is a breeze with Business Base. It is critical for ensuring we stick to our plans and helps us focus on necessary tasks to achieve our objectives.

Cons

In the early stages, we struggled to grasp how everything aligns with our larger goals.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

M
Matt

Real Estate, 11-50 employees

Less than a year

5.0

Business Base Review

Pros

Once you grasp how to use the product, it is incredibly user-friendly.

Cons

It takes some playing around to understand how to navigate and find everything.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

J
Jana

Commercial Real Estate, 11-50 employees

Less than a year

5.0

Review 2022-09-14

Pros

Having tasks sent to my inbox for updates and tracking has been incredibly helpful.

Cons

Not being able to delete anything was frustrating. I wanted to reorganize my tracking structure but couldn't delete irrelevant categories. It would be better if goals were more editable, maybe with change tracking.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

T
Tania

Insurance, 11-50 employees

More than a year

5.0

Keeping us accountable and moving forward

Pros

Business Base's modular approach allows for gradual implementation, making it less overwhelming than other programs. It has seamlessly transitioned us from strategic planning to OKRs and Tasks, adapting to our needs every step of the way.

Cons

The team is willing to help build additional features when needed. Currently, I do not feel we are missing anything essential.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
roger

Investment Management, 11-50 employees

More than a year

5.0

Great organizational tool

Pros

Everyone can easily engage with the platform, thanks to its user-friendly interface.

Cons

Getting reminders for unfinished tasks can be amusing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Kelsey

Real Estate, 11-50 employees

More than a year

4.0

Business Base Review

Pros

I appreciate the ease of use and the excellent customer service, especially Wesley's dedication to tailoring the program to our team's needs.

Cons

The number of clicks required to get to a task can be cumbersome.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

M
melissa

Financial Services, 500+ employees

Less than 6 months

4.0

Simplicity

Pros

It is great to have all tasks tracked in one space, presented in an easy-to-read, colorful format.

Cons

I have not used it for too long yet; I'll update if anything comes up.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

8

Functionality

6

B
Braedon

Real Estate, 11-50 employees

Less than a year

4.0

Braedon's neat review

Pros

The ability to create tasks and sub-tasks makes project breakdowns incredibly easy.

Cons

Team members receiving numerous notifications when I edit tasks could be a user error on my part.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

B
Braden

Insurance, 11-50 employees

Less than a year

5.0

Braden - Love the product!

Pros

The ease of use is a major plus. It's simple to understand and use, minimizing the time required each week. If it were any more complicated, fewer people would use it as effectively.

Cons

I have not explored every part of the software, but I'd like to see more through videos, with detailed explanations of each function/feature.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

A
Aaron

Insurance, 11-50 employees

More than a year

4.0

Business Base Review

Pros

The IT support for integrating with our needs has been excellent. The ease of use and team integration are top-notch.

Cons

It would be helpful to have the ability to move tasks around on the page, not just by date but by drag and drop.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

S
Sherry

Insurance, 11-50 employees

Less than a year

5.0

Business Base is best

Pros

I love how easy it is to see the company's overall progress and the real impact each individual has.

Cons

At this point, there is really nothing I dislike about this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Alexis

Insurance, 11-50 employees

Less than a year

5.0

Great for Goal Tracking

Pros

Having multiple goals and adjustable criteria makes tracking progress a breeze. The duplicate button simplifies transferring information from previous weeks to track improvements.

Cons

Sometimes, the navigation with so many options can be confusing, but overall, it is still good.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N
Nathan

Real Estate, 1-10 employees

More than a year

5.0

Huge Help!

Pros

It is great for keeping everything organized in one accessible platform.

Cons

There is nothing I dislike about the software. More integration with other platforms would be nice, but it is not essential for my work.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T
Thomas

Marketing and Advertising, 1-10 employees

Less than a year

5.0

Better Business With Business Base

Pros

It stands out as one of the most user-friendly SaaS products. Its simple yet aesthetically pleasing layout promotes functionality and makes it easy to stay focused and productive.

Cons

I love everything about this product and how easy it is to use for effectively running a business. However, because it's so straightforward, I find myself using it for almost everything. As a result, it is challenging to switch to any other business management tool after using Business Base for a while.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10