Total 320 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

30%

3

Stars

6%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

M

Miriah

Construction, 11-50 employees

Less than a year

5.0
May 2023

Good time clock system

Pros

Tracking employees and utilizing the time clock feature are mentioned as beneficial aspects.

Cons

An additional feature request is made for the option to reimburse employees with a cost code rather than a note.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 101-500 employees

Less than 6 months

5.0
April 2023

Busybusy personal review

Pros

busybusy aids in time tracking job costing and payroll offering customizable options that cater to specific needs and workflows.

Cons

The software provides the required job functionalities and as of now there are no identified cons.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

10

A

Amy

Construction, 1-10 employees

More than a year

5.0
April 2023

Easy answers to complex needs

Pros

The app's ease of use and the fact that employees require minimal training are highlighted emphasizing its flexibility and intuitive design.

Cons

The user does not have any complaints about busybusy.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S

Stacy

Construction, 11-50 employees

More than a year

5.0
April 2023

Northstar

Pros

The satisfaction with busybusy's time capturing and scheduling system is noted.

Cons

No complaints have been reported regarding the current system usage.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

P

Patrick

Media Production, 1-10 employees

More than a year

5.0
April 2023

Great company

Pros

The software's user-friendly and personalized feel combined with easy navigation contributes to a positive experience.

Cons

The user expresses discomfort with receiving calls from busybusy staff.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

S

Stacey

Oil & Energy, 51-100 employees

More than a year

4.0
March 2023

review

Pros

The ease of use for daily employee use is underscored.

Cons

Inability to customize to specific needs and dashboard customization for viewing overtime vs. normal time are cited as areas for improvement.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

8

A

Anonymous

Not Specified, 11-50 employees

More than a year

5.0
March 2023

Essential for Payroll

Pros

busybusy serves multiple purposes including completing payroll addressing project management needs and capturing billable hours.

Cons

Some features in busybusy are not utilized by the business and the management team faces resistance to fully adopting the concept of tracking.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

T

Tara

Construction, 11-50 employees

More than a year

5.0
March 2023

HN Excavation

Pros

Key factors contributing to satisfaction include ease of use simplicity in teaching others information availability on mobile devices and seamless integration with payroll.

Cons

The user admits to not actively learning more about busybusy but notes the presence of self-learning updates.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

K

Kristina

Construction, 11-50 employees

Less than a year

5.0
March 2023

busybusy helps everyone save time

Pros

The overall change in time tracking and the software's impact on simplifying the process are emphasized.

Cons

The desire for more automated reporting particularly for vacation or PTO is expressed.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S

Sharleen

Construction, 51-100 employees

More than a year

5.0
March 2023

Daily User

Pros

The user expresses daily use of the software without encountering glitches praising its flexibility intuitiveness and responsiveness.

Cons

Reports are acknowledged to be somewhat cumbersome although functional.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

P

Patrick

Construction, 1-10 employees

More than a year

5.0
March 2023

Review

Pros

Online and mobile capabilities for tracking employees time and schedules are mentioned as positive aspects.

Cons

The mobile app is described as "clunky" in navigation and a feature request is made for the ability to delete not just archive projects.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

B

Brian

Construction, 11-50 employees

More than a year

5.0
February 2023

Busy bee review

Pros

The software's ability to track time and hours along with easy access to previous months' records is valued.

Cons

The software works well and there are no identified issues.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

D

Dustin

Construction, 51-100 employees

Less than 6 months

5.0
February 2023

Excellent

Pros

The software's structured use and easy navigation are highlighted.

Cons

As of now there have been no reports of any issues or complaints.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

10

S

Sean

Construction, 51-100 employees

More than a year

5.0
January 2023

BusyBusy Review

Pros

The ease of tracking employee time and comparing it to projected time estimates for each project is beneficial.

Cons

A suggestion is made for employees to attach notes to incorrect time changes directly on the day of the error.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

10

J

Jessica

Construction, 11-50 employees

Less than a year

5.0
January 2023

Excellent product for Time Management and Time Clock

Pros

The software's ease of use and mobile app simplicity benefit employees in keeping track of their time. The scheduling feature is noted as integral for daily/weekly planning.

Cons

A feature request is made for tracking small equipment similar to the Milwaukee Tag system using Bluetooth and QR codes.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S

Steven

Construction, 11-50 employees

More than a year

5.0
December 2022

Critical to my company

Pros

The report dashboard is praised for providing a comprehensive overview of labor-related aspects aiding in quick issue identification.

Cons

Privacy concerns arise due to constant tracking leading to the discontinuation of geolocation reporting.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

D

Darby

Construction, 51-100 employees

More than a year

5.0
December 2022

Cost Accountant

Pros

The software's cost-effectiveness and ease of information transfer from the field are noted.

Cons

The desire to transfer all information tracking labor to the computer for ease of costing and payroll is expressed.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

G

Gene

Construction, 101-500 employees

More than a year

5.0
December 2022

Exec Review

Pros

The extensive range of training options provided by busybusy is mentioned as a positive feature.

Cons

Occasional crashes during daily training sessions are noted.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

J

Jon

Farming, 1-10 employees

More than a year

5.0
November 2022

Easy to Train and Implement User Friendly

Pros

The software's ease of recording hours switching between tasks and providing insightful reports for profitability improvement are highlighted.

Cons

Difficulty in setting up with QuickBooks is highlighted as an area for improvement.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S

shannon

Construction, 11-50 employees

More than a year

5.0
November 2022

good way to track employees happy we have this app

Pros

The software's contribution to simplifying payroll and individuals cleaning up their own timesheets using the app are acknowledged as modern business practices.

Cons

The process of hourly employees punching in and out for lunch is criticized for its complexity and a request is made for an option to default to auto punch for greater efficiency.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

8