busybusy Reviews
Total 320 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars30%
3
Stars6%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Kyle
Not Specified, N/A employees
Less than a year
“I had several issues with software glitches that impacted my experience
Pros
The software's functionality without cell phone service and its review features for past dates times and locations enhance its usability.
Cons
Software glitches causing difficulties and frequent updates are reported.
Rating Distribution
Ease of use
6
Value for money
9
Customer Support
9
Functionality
4
Chris
Construction, 11-50 employees
More than a year
“BusyBusy has been a great tool for managing our labor force.
Pros
Real-time visibility into employee locations coupled with GPS functions for authentication is a notable feature.
Cons
The absence of a geo-fence option notifying when a person arrives at a jobsite is a drawback.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
6
Linna
Not Specified, N/A employees
Less than a year
“Never had any problem with using this app
Pros
Quick easy and compatible with iPhones it sends reminders upon leaving a location.
Cons
Occasional forgetfulness to sign out could be addressed by incorporating an auto sign-out feature.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
10
Lindsy
Design, 11-50 employees
More than a year
“Very easy for the employees to use during their busy day easy for us to track.
Pros
Enables easy checking of times locations and quick changes when needed with robust report features.
Cons
Despite accurate locations the app sometimes fails to display all locations creating challenges in fully tracking employees' time accuracy.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
dawn
Not Specified, N/A employees
More than a year
“As an employee it's easy to use
Pros
Easy log-in accessible viewing of hours anytime and user-friendly time card features.
Cons
An auto-save feature to prevent forgetting to press the save button and losing time would be beneficial.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
8
Shequieta
Not Specified, N/A employees
Less than a year
“This is the first time I am using busy busy for work and it is so easy to use!
Pros
Direct app access through the phone enhances usability.
Cons
The occasional forgetfulness to clock in/out could be addressed with a reminder alarm.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Terrance
Construction, 11-50 employees
More than a year
“Easy to use and very convenientfor the office and the end of each pay period.
Pros
Convenient for submitting time to the office and editing daily time periods.
Cons
Employees' inability to name each job and the wish for employee-level naming capabilities have been mentioned.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Sukhdeep
Construction, 11-50 employees
More than a year
“We are using busy busy in our electrical company. Busy busy is fairly easy to use on PC and mobile.
Pros
User-friendly interface admin access for time card adjustments and GPS feature for location verification.
Cons
The absence of a 15-minute time rounding feature is a concern requiring adjustments to timecards.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
6
Functionality
8
Jacob
Not Specified, N/A employees
Less than 6 months
“Took a little time to learn but very useful.
Pros
Provides visibility from the workplace enabling employees to clock in using their personal devices.
Cons
A slight learning curve in the user interface and occasional sync failures when employees immediately close the app after clocking out have been encountered.
Rating Distribution
Ease of use
6
Value for money
9
Customer Support
9
Functionality
10
Michael
Not Specified, N/A employees
Less than a year
“Very easy to clock in and out
Pros
Praise for accessibility and ease of use simplifying the start of the day and contributing to overall effectiveness.
Cons
App download issues and occasional loading delays noted along with challenges in using the e-signature feature.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
rafael
Construction, 101-500 employees
More than a year
“Greate
Pros
Highlighted as easy to work with with positive recommendations for time calculation and sign-in features.
Cons
No specific dislikes reported emphasizing overall satisfaction and ease of use.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Aron
Construction, 11-50 employees
More than a year
“Positive and has good features
Pros
Positive feedback on the mobile platform geofencing GPS clock-in locations and the ability to include descriptions of tasks.
Cons
Difficulty with reports lack of sync between old and new versions and a desire for more iPhone reporting features.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
6
Austin
Oil & Energy, 101-500 employees
Less than a year
“Pretty easy to use and simple platform. Issue I have is the time card entries is kind of confusing.
Pros
Commended for providing easy access and portable service through the mobile application.
Cons
Confusing time card entry section layout particularly during night shifts.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
6
Curtis
Electrical/Electronic Manufacturing, 1-10 employees
Less than 6 months
“BusyBusy is excellent and has met my needs and expectations.
Pros
Acknowledged for simplifying project reporting and aiding in time-based budgeting.
Cons
Overlapping time issues limitations in editing signed time cards and potential for free time manipulation.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Toni
Not Specified, N/A employees
Less than 6 months
“Has made payroll reports quicker.... but often worry about their accuracy.
Pros
Provides accountability by tracking foreman locations during clock ins/outs although some features may counteract this.
Cons
Ease of tricking the system and limited customization for user roles.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
9
Functionality
4
Anonymous
Not Specified, N/A employees
More than a year
“Great app. Makes clocking in and out a breeze. Helps keep track of jobs and how profitable they are
Pros
Enables job tracking real-time location checks for employees break time management and automated overtime calculations.
Cons
Compatibility issues with new software lack of recently used jobs on IOS and inability to access information from other apps.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Lisa
Construction, 51-100 employees
“Great app - still some room for improvement with adding features
Pros
While its usage is generally straightforward especially for individual time tracking it becomes marginally more intricate when used for clocking in on behalf of others. Notably it smoothly integrates with Quickbooks.
Cons
Clocking in with job numbers is essential for our company and while it's possible to search for these using iPhones and computers the functionality is restricted on Samsung phones allowing searches only for customers.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
6
Audrey
Not Specified, N/A employees
Less than a year
“awesome- very easy to set up user friendly ability to track equipment and employees great
Pros
The diverse advantages including equipment tracking job costing ease of use affordability and portability between desktop and phone contribute to the ongoing accessibility and utility of BusyBusy.
Cons
BusyBusy has few areas that could be done differently especially considering the initial adjustment period for employees transitioning from paper to technology in a blue-collar environment.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Jaci
Construction, 11-50 employees
“I love it for billing and payroll
Pros
The ability to consistently track the location job and equipment usage of our workforce enhances managerial oversight and facilitates efficient communication.
Cons
While generally positive additional report options are desired particularly one that compiles each employee's hours job details and tasks in a single report.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Ashley
Construction, 51-100 employees
“great way to track all employees time
Pros
The capability to export detailed spreadsheets for each employee on a daily basis streamlines payroll processes. The flexibility to edit time entries and the straightforward input of job and employee information further contribute to the software's appeal.
Cons
A suggestion involves enforcing a 30-minute break for employees working more than 6 hours and requiring a cost code associated with a job before saving an entry.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
9
Functionality
8