Total 320 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

30%

3

Stars

6%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

K

Kyle

Not Specified, N/A employees

Less than a year

3.0
May 2018

I had several issues with software glitches that impacted my experience

Pros

The software's functionality without cell phone service and its review features for past dates times and locations enhance its usability.

Cons

Software glitches causing difficulties and frequent updates are reported.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

9

Functionality

4

C

Chris

Construction, 11-50 employees

More than a year

4.0
May 2018

BusyBusy has been a great tool for managing our labor force.

Pros

Real-time visibility into employee locations coupled with GPS functions for authentication is a notable feature.

Cons

The absence of a geo-fence option notifying when a person arrives at a jobsite is a drawback.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

6

L

Linna

Not Specified, N/A employees

Less than a year

5.0
May 2018

Never had any problem with using this app

Pros

Quick easy and compatible with iPhones it sends reminders upon leaving a location.

Cons

Occasional forgetfulness to sign out could be addressed by incorporating an auto sign-out feature.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

10

L

Lindsy

Design, 11-50 employees

More than a year

4.0
May 2018

Very easy for the employees to use during their busy day easy for us to track.

Pros

Enables easy checking of times locations and quick changes when needed with robust report features.

Cons

Despite accurate locations the app sometimes fails to display all locations creating challenges in fully tracking employees' time accuracy.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

10

D

dawn

Not Specified, N/A employees

More than a year

4.0
May 2018

As an employee it's easy to use

Pros

Easy log-in accessible viewing of hours anytime and user-friendly time card features.

Cons

An auto-save feature to prevent forgetting to press the save button and losing time would be beneficial.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

8

S

Shequieta

Not Specified, N/A employees

Less than a year

4.0
May 2018

This is the first time I am using busy busy for work and it is so easy to use!

Pros

Direct app access through the phone enhances usability.

Cons

The occasional forgetfulness to clock in/out could be addressed with a reminder alarm.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

T

Terrance

Construction, 11-50 employees

More than a year

5.0
May 2018

Easy to use and very convenientfor the office and the end of each pay period.

Pros

Convenient for submitting time to the office and editing daily time periods.

Cons

Employees' inability to name each job and the wish for employee-level naming capabilities have been mentioned.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

S

Sukhdeep

Construction, 11-50 employees

More than a year

4.0
May 2018

We are using busy busy in our electrical company. Busy busy is fairly easy to use on PC and mobile.

Pros

User-friendly interface admin access for time card adjustments and GPS feature for location verification.

Cons

The absence of a 15-minute time rounding feature is a concern requiring adjustments to timecards.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

6

Functionality

8

J

Jacob

Not Specified, N/A employees

Less than 6 months

5.0
May 2018

Took a little time to learn but very useful.

Pros

Provides visibility from the workplace enabling employees to clock in using their personal devices.

Cons

A slight learning curve in the user interface and occasional sync failures when employees immediately close the app after clocking out have been encountered.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

9

Functionality

10

M

Michael

Not Specified, N/A employees

Less than a year

5.0
May 2018

Very easy to clock in and out

Pros

Praise for accessibility and ease of use simplifying the start of the day and contributing to overall effectiveness.

Cons

App download issues and occasional loading delays noted along with challenges in using the e-signature feature.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

R

rafael

Construction, 101-500 employees

More than a year

5.0
May 2018

Greate

Pros

Highlighted as easy to work with with positive recommendations for time calculation and sign-in features.

Cons

No specific dislikes reported emphasizing overall satisfaction and ease of use.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Aron

Construction, 11-50 employees

More than a year

4.0
May 2018

Positive and has good features

Pros

Positive feedback on the mobile platform geofencing GPS clock-in locations and the ability to include descriptions of tasks.

Cons

Difficulty with reports lack of sync between old and new versions and a desire for more iPhone reporting features.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

6

A

Austin

Oil & Energy, 101-500 employees

Less than a year

4.0
May 2018

Pretty easy to use and simple platform. Issue I have is the time card entries is kind of confusing.

Pros

Commended for providing easy access and portable service through the mobile application.

Cons

Confusing time card entry section layout particularly during night shifts.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

6

C

Curtis

Electrical/Electronic Manufacturing, 1-10 employees

Less than 6 months

5.0
May 2018

BusyBusy is excellent and has met my needs and expectations.

Pros

Acknowledged for simplifying project reporting and aiding in time-based budgeting.

Cons

Overlapping time issues limitations in editing signed time cards and potential for free time manipulation.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

T

Toni

Not Specified, N/A employees

Less than 6 months

3.0
May 2018

Has made payroll reports quicker.... but often worry about their accuracy.

Pros

Provides accountability by tracking foreman locations during clock ins/outs although some features may counteract this.

Cons

Ease of tricking the system and limited customization for user roles.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

9

Functionality

4

A

Anonymous

Not Specified, N/A employees

More than a year

5.0
May 2018

Great app. Makes clocking in and out a breeze. Helps keep track of jobs and how profitable they are

Pros

Enables job tracking real-time location checks for employees break time management and automated overtime calculations.

Cons

Compatibility issues with new software lack of recently used jobs on IOS and inability to access information from other apps.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

L

Lisa

Construction, 51-100 employees

4.0
May 2018

Great app - still some room for improvement with adding features

Pros

While its usage is generally straightforward especially for individual time tracking it becomes marginally more intricate when used for clocking in on behalf of others. Notably it smoothly integrates with Quickbooks.

Cons

Clocking in with job numbers is essential for our company and while it's possible to search for these using iPhones and computers the functionality is restricted on Samsung phones allowing searches only for customers.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

6

A

Audrey

Not Specified, N/A employees

Less than a year

5.0
May 2018

awesome- very easy to set up user friendly ability to track equipment and employees great

Pros

The diverse advantages including equipment tracking job costing ease of use affordability and portability between desktop and phone contribute to the ongoing accessibility and utility of BusyBusy.

Cons

BusyBusy has few areas that could be done differently especially considering the initial adjustment period for employees transitioning from paper to technology in a blue-collar environment.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

J

Jaci

Construction, 11-50 employees

5.0
May 2018

I love it for billing and payroll

Pros

The ability to consistently track the location job and equipment usage of our workforce enhances managerial oversight and facilitates efficient communication.

Cons

While generally positive additional report options are desired particularly one that compiles each employee's hours job details and tasks in a single report.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

A

Ashley

Construction, 51-100 employees

4.0
May 2018

great way to track all employees time

Pros

The capability to export detailed spreadsheets for each employee on a daily basis streamlines payroll processes. The flexibility to edit time entries and the straightforward input of job and employee information further contribute to the software's appeal.

Cons

A suggestion involves enforcing a 30-minute break for employees working more than 6 hours and requiring a cost code associated with a job before saving an entry.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

9

Functionality

8