busybusy Reviews
Total 320 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars30%
3
Stars6%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Ryan
Construction, 51-100 employees
More than a year
“Great tool
Pros
An advantageous feature I value is the capability to receive notifications when leaving a job.
Cons
Signing the time card poses minimal challenges as it rarely surfaces as an issue for the user.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Kelly
Civil Engineering, 11-50 employees
Less than a year
“Busy Busy time tracking integration/quickbooks
Pros
The great customer service prompt problem resolution and smooth initial setup contribute to a positive experience.
Cons
Website speed can be a concern with occasional delays and slow response times when navigating between different sections.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
6
Jim
Construction, 11-50 employees
More than a year
“Busy Busy Review
Pros
The elimination of manual time entry has significantly enhanced my user experience. The ease of use coupled with quick access to project information and direct navigation to addresses is particularly beneficial.
Cons
The user has no comparative experience with other apps making it challenging to provide specific feedback.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Ian
Construction, 11-50 employees
More than a year
“Even the free version is very useful
Pros
The availability of a free online time-tracking solution for small companies like mine is a standout feature. The transition from paper time sheets to a digital format has streamlined coordination and eliminated headaches associated with the process.
Cons
The free version restricts employees from editing their time entries requiring admin intervention. This limitation is acknowledged with a potential resolution through upgrading to a paid version.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Jaswinder
Construction, 1-10 employees
More than a year
“Busybusy
Pros
The ease of use is a significant advantage and played a crucial role in the decision to choose this software.
Cons
While ease of use was appreciated it is suggested that additional features would enhance the overall experience.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Payal
Construction, 51-100 employees
More than a year
“Great Service
Pros
The consistent support and helpful staff contribute to a positive customer service experience.
Cons
There is a need for improvement in the printing process of time sheets.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Ian
Construction, 51-100 employees
Less than 6 months
“Love BusyBusy
Pros
The ability to consolidate timecards daily field reports safety reports and production tracking into one app is a valuable aspect.
Cons
The product name is humorously criticized but it is acknowledged that the software is expected to improve over time.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Michaela
Construction, 51-100 employees
Less than 6 months
“The best option for field crews
Pros
The simplicity of busybusy is appreciated by our field crews emphasizing the importance of integration capability and ease of use when compared to other time card apps.
Cons
The "day" display in scheduling is currently not favored prompting a discussion with a developer to explore possible enhancements.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
10
Alison
Information Services, 1-10 employees
More than a year
“busybusy review
Pros
The busybusy software proves beneficial for both employees and employers in tracking timesheets and performance making it a valuable tool for small and medium-sized businesses.
Cons
Initial challenges in using the software are acknowledged but the overall investment is considered worthwhile.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Craig
Mechanical or Industrial Engineering, 1-10 employees
Less than a year
“Easy to Use and Great Customer Service
Pros
The flexibility to enable or disable various features facilitates easy system customization. The potential for growth from basic time and project tracking to comprehensive project management and profit tracking adds to the software's versatility.
Cons
While some niche features were not working as expected the positive customer service experience and the willingness to receive feedback for improvements compensate for these shortcomings.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Brett
Construction, 11-50 employees
More than a year
“Great tool for job cost accounting
Pros
busybusy's seamless job and labor division switching is invaluable for our busy remodeling company ensuring accurate tracking of labor costs across multiple open jobs.
Cons
The suggestion is made for busybusy to introduce a widget or voice command functionality for ease of use on mobile devices. Text reminders for signing timecards are also proposed for improvement.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Chad
Construction, 1-10 employees
Less than 6 months
“I switched from a competitor for the additional features and the cost savings.
Pros
busybusy offers more features tailored to my industry than my previous time-tracking app.
Cons
Administrators express a desire to have the option to opt out of geofencing for project clock-ins.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Taylor
Construction, 1-10 employees
More than a year
“Consistent!
Pros
The software's ease of use and its capability to track critical information are highlighted as positive aspects.
Cons
Limitations in project/subproject relocation and the inability to set labor hour ranges are cited as areas for improvement.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Linda
Hospital & Health Care, 11-50 employees
More than a year
“Not to Busy for Busy Admins
Pros
The user-friendly nature of busybusy accessible on mobile devices stands out. The app's simplicity ensures a smooth user experience without unnecessary complexity.
Cons
Communication with support during issues and the manual revision of weekly invoices are identified as areas for improvement despite busybusy being one of the best time tracking apps.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Kelley
Construction, 11-50 employees
More than a year
“busybusy review
Pros
busybusy's user-friendly design allows new employees to quickly adapt to the system.
Cons
No specific dislikes have been identified with busybusy.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Wendy
Construction, 1-10 employees
More than a year
“Easy for employees to use
Pros
Employees can view their time in real-time adding to the software's convenience.
Cons
The user expresses no issues with the product highlighting its user-friendly nature.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Diana
Chemicals, 1-10 employees
More than a year
“Very User friendly and compatible with our accounting software
Pros
Its simplicity makes it easy for our non-tech-savvy employees to use allowing for notes and changes.
Cons
The software occasionally does not save projects which is considered a minor annoyance.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Cheryl
Education Management, 1-10 employees
More than a year
“BusyBusy is a great program that meets our needs.
Pros
busybusy proves instrumental in tracking students' project time offering detailed reports for accurate project time allocation based on geolocation.
Cons
A suggestion is made for push notifications to remind users to clock in and out based on geolocation but overall no significant issues are reported.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Garland
Construction, 1-10 employees
More than a year
“It is the best timesheet app I tried
Pros
Among various timesheet apps busybusy stands out for its ease of use eliminating the need for extensive tutorials for both employees and employers.
Cons
The user cannot think of any specific dislikes about the app.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Adam
Construction, 101-500 employees
More than a year
“busybusy review
Pros
The software's ease of use and the ability to access information from different job sites are highlighted as positive features.
Cons
Notifications about leaving a job site can be bothersome on large job sites leading to the manual disabling of location services.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
6
Functionality
8