Total 320 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

30%

3

Stars

6%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

R

Ryan

Construction, 51-100 employees

More than a year

5.0
November 2023

Great tool

Pros

An advantageous feature I value is the capability to receive notifications when leaving a job.

Cons

Signing the time card poses minimal challenges as it rarely surfaces as an issue for the user.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

K

Kelly

Civil Engineering, 11-50 employees

Less than a year

4.0
September 2023

Busy Busy time tracking integration/quickbooks

Pros

The great customer service prompt problem resolution and smooth initial setup contribute to a positive experience.

Cons

Website speed can be a concern with occasional delays and slow response times when navigating between different sections.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

6

J

Jim

Construction, 11-50 employees

More than a year

5.0
September 2023

Busy Busy Review

Pros

The elimination of manual time entry has significantly enhanced my user experience. The ease of use coupled with quick access to project information and direct navigation to addresses is particularly beneficial.

Cons

The user has no comparative experience with other apps making it challenging to provide specific feedback.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

I

Ian

Construction, 11-50 employees

More than a year

5.0
September 2023

Even the free version is very useful

Pros

The availability of a free online time-tracking solution for small companies like mine is a standout feature. The transition from paper time sheets to a digital format has streamlined coordination and eliminated headaches associated with the process.

Cons

The free version restricts employees from editing their time entries requiring admin intervention. This limitation is acknowledged with a potential resolution through upgrading to a paid version.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

J

Jaswinder

Construction, 1-10 employees

More than a year

4.0
August 2023

Busybusy

Pros

The ease of use is a significant advantage and played a crucial role in the decision to choose this software.

Cons

While ease of use was appreciated it is suggested that additional features would enhance the overall experience.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

P

Payal

Construction, 51-100 employees

More than a year

5.0
August 2023

Great Service

Pros

The consistent support and helpful staff contribute to a positive customer service experience.

Cons

There is a need for improvement in the printing process of time sheets.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

10

I

Ian

Construction, 51-100 employees

Less than 6 months

5.0
July 2023

Love BusyBusy

Pros

The ability to consolidate timecards daily field reports safety reports and production tracking into one app is a valuable aspect.

Cons

The product name is humorously criticized but it is acknowledged that the software is expected to improve over time.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

M

Michaela

Construction, 51-100 employees

Less than 6 months

5.0
July 2023

The best option for field crews

Pros

The simplicity of busybusy is appreciated by our field crews emphasizing the importance of integration capability and ease of use when compared to other time card apps.

Cons

The "day" display in scheduling is currently not favored prompting a discussion with a developer to explore possible enhancements.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

10

A

Alison

Information Services, 1-10 employees

More than a year

5.0
July 2023

busybusy review

Pros

The busybusy software proves beneficial for both employees and employers in tracking timesheets and performance making it a valuable tool for small and medium-sized businesses.

Cons

Initial challenges in using the software are acknowledged but the overall investment is considered worthwhile.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

10

C

Craig

Mechanical or Industrial Engineering, 1-10 employees

Less than a year

4.0
July 2023

Easy to Use and Great Customer Service

Pros

The flexibility to enable or disable various features facilitates easy system customization. The potential for growth from basic time and project tracking to comprehensive project management and profit tracking adds to the software's versatility.

Cons

While some niche features were not working as expected the positive customer service experience and the willingness to receive feedback for improvements compensate for these shortcomings.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

B

Brett

Construction, 11-50 employees

More than a year

5.0
July 2023

Great tool for job cost accounting

Pros

busybusy's seamless job and labor division switching is invaluable for our busy remodeling company ensuring accurate tracking of labor costs across multiple open jobs.

Cons

The suggestion is made for busybusy to introduce a widget or voice command functionality for ease of use on mobile devices. Text reminders for signing timecards are also proposed for improvement.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

10

C

Chad

Construction, 1-10 employees

Less than 6 months

5.0
July 2023

I switched from a competitor for the additional features and the cost savings.

Pros

busybusy offers more features tailored to my industry than my previous time-tracking app.

Cons

Administrators express a desire to have the option to opt out of geofencing for project clock-ins.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

T

Taylor

Construction, 1-10 employees

More than a year

5.0
June 2023

Consistent!

Pros

The software's ease of use and its capability to track critical information are highlighted as positive aspects.

Cons

Limitations in project/subproject relocation and the inability to set labor hour ranges are cited as areas for improvement.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

L

Linda

Hospital & Health Care, 11-50 employees

More than a year

5.0
June 2023

Not to Busy for Busy Admins

Pros

The user-friendly nature of busybusy accessible on mobile devices stands out. The app's simplicity ensures a smooth user experience without unnecessary complexity.

Cons

Communication with support during issues and the manual revision of weekly invoices are identified as areas for improvement despite busybusy being one of the best time tracking apps.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

K

Kelley

Construction, 11-50 employees

More than a year

5.0
May 2023

busybusy review

Pros

busybusy's user-friendly design allows new employees to quickly adapt to the system.

Cons

No specific dislikes have been identified with busybusy.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

W

Wendy

Construction, 1-10 employees

More than a year

5.0
May 2023

Easy for employees to use

Pros

Employees can view their time in real-time adding to the software's convenience.

Cons

The user expresses no issues with the product highlighting its user-friendly nature.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

D

Diana

Chemicals, 1-10 employees

More than a year

5.0
May 2023

Very User friendly and compatible with our accounting software

Pros

Its simplicity makes it easy for our non-tech-savvy employees to use allowing for notes and changes.

Cons

The software occasionally does not save projects which is considered a minor annoyance.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

C

Cheryl

Education Management, 1-10 employees

More than a year

5.0
May 2023

BusyBusy is a great program that meets our needs.

Pros

busybusy proves instrumental in tracking students' project time offering detailed reports for accurate project time allocation based on geolocation.

Cons

A suggestion is made for push notifications to remind users to clock in and out based on geolocation but overall no significant issues are reported.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

G

Garland

Construction, 1-10 employees

More than a year

5.0
May 2023

It is the best timesheet app I tried

Pros

Among various timesheet apps busybusy stands out for its ease of use eliminating the need for extensive tutorials for both employees and employers.

Cons

The user cannot think of any specific dislikes about the app.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Adam

Construction, 101-500 employees

More than a year

5.0
May 2023

busybusy review

Pros

The software's ease of use and the ability to access information from different job sites are highlighted as positive features.

Cons

Notifications about leaving a job site can be bothersome on large job sites leading to the manual disabling of location services.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

6

Functionality

8