Total 320 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

30%

3

Stars

6%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

R

Ryan

Construction, 51-100 employees

More than a year

5.0
November 2023

Great tool

Pros

An advantageous feature I value is the capability to receive notifications when leaving a job.

Cons

Signing the time card poses minimal challenges as it rarely surfaces as an issue for the user.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

K

Kelly

Civil Engineering, 11-50 employees

Less than a year

4.0
September 2023

Busy Busy time tracking integration/quickbooks

Pros

The great customer service prompt problem resolution and smooth initial setup contribute to a positive experience.

Cons

Website speed can be a concern with occasional delays and slow response times when navigating between different sections.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

6

J

Jim

Construction, 11-50 employees

More than a year

5.0
September 2023

Busy Busy Review

Pros

The elimination of manual time entry has significantly enhanced my user experience. The ease of use coupled with quick access to project information and direct navigation to addresses is particularly beneficial.

Cons

The user has no comparative experience with other apps making it challenging to provide specific feedback.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

I

Ian

Construction, 11-50 employees

More than a year

5.0
September 2023

Even the free version is very useful

Pros

The availability of a free online time-tracking solution for small companies like mine is a standout feature. The transition from paper time sheets to a digital format has streamlined coordination and eliminated headaches associated with the process.

Cons

The free version restricts employees from editing their time entries requiring admin intervention. This limitation is acknowledged with a potential resolution through upgrading to a paid version.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

J

Jaswinder

Construction, 1-10 employees

More than a year

4.0
August 2023

Busybusy

Pros

The ease of use is a significant advantage and played a crucial role in the decision to choose this software.

Cons

While ease of use was appreciated it is suggested that additional features would enhance the overall experience.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

P

Payal

Construction, 51-100 employees

More than a year

5.0
August 2023

Great Service

Pros

The consistent support and helpful staff contribute to a positive customer service experience.

Cons

There is a need for improvement in the printing process of time sheets.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

10

I

Ian

Construction, 51-100 employees

Less than 6 months

5.0
July 2023

Love BusyBusy

Pros

The ability to consolidate timecards daily field reports safety reports and production tracking into one app is a valuable aspect.

Cons

The product name is humorously criticized but it is acknowledged that the software is expected to improve over time.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

M

Michaela

Construction, 51-100 employees

Less than 6 months

5.0
July 2023

The best option for field crews

Pros

The simplicity of busybusy is appreciated by our field crews emphasizing the importance of integration capability and ease of use when compared to other time card apps.

Cons

The "day" display in scheduling is currently not favored prompting a discussion with a developer to explore possible enhancements.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

10

A

Alison

Information Services, 1-10 employees

More than a year

5.0
July 2023

busybusy review

Pros

The busybusy software proves beneficial for both employees and employers in tracking timesheets and performance making it a valuable tool for small and medium-sized businesses.

Cons

Initial challenges in using the software are acknowledged but the overall investment is considered worthwhile.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

10

C

Craig

Mechanical or Industrial Engineering, 1-10 employees

Less than a year

4.0
July 2023

Easy to Use and Great Customer Service

Pros

The flexibility to enable or disable various features facilitates easy system customization. The potential for growth from basic time and project tracking to comprehensive project management and profit tracking adds to the software's versatility.

Cons

While some niche features were not working as expected the positive customer service experience and the willingness to receive feedback for improvements compensate for these shortcomings.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

B

Brett

Construction, 11-50 employees

More than a year

5.0
July 2023

Great tool for job cost accounting

Pros

busybusy's seamless job and labor division switching is invaluable for our busy remodeling company ensuring accurate tracking of labor costs across multiple open jobs.

Cons

The suggestion is made for busybusy to introduce a widget or voice command functionality for ease of use on mobile devices. Text reminders for signing timecards are also proposed for improvement.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

10

C

Chad

Construction, 1-10 employees

Less than 6 months

5.0
July 2023

I switched from a competitor for the additional features and the cost savings.

Pros

busybusy offers more features tailored to my industry than my previous time-tracking app.

Cons

Administrators express a desire to have the option to opt out of geofencing for project clock-ins.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

T

Taylor

Construction, 1-10 employees

More than a year

5.0
June 2023

Consistent!

Pros

The software's ease of use and its capability to track critical information are highlighted as positive aspects.

Cons

Limitations in project/subproject relocation and the inability to set labor hour ranges are cited as areas for improvement.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

L

Linda

Hospital & Health Care, 11-50 employees

More than a year

5.0
June 2023

Not to Busy for Busy Admins

Pros

The user-friendly nature of busybusy accessible on mobile devices stands out. The app's simplicity ensures a smooth user experience without unnecessary complexity.

Cons

Communication with support during issues and the manual revision of weekly invoices are identified as areas for improvement despite busybusy being one of the best time tracking apps.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

K

Kelley

Construction, 11-50 employees

More than a year

5.0
May 2023

busybusy review

Pros

busybusy's user-friendly design allows new employees to quickly adapt to the system.

Cons

No specific dislikes have been identified with busybusy.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

W

Wendy

Construction, 1-10 employees

More than a year

5.0
May 2023

Easy for employees to use

Pros

Employees can view their time in real-time adding to the software's convenience.

Cons

The user expresses no issues with the product highlighting its user-friendly nature.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

D

Diana

Chemicals, 1-10 employees

More than a year

5.0
May 2023

Very User friendly and compatible with our accounting software

Pros

Its simplicity makes it easy for our non-tech-savvy employees to use allowing for notes and changes.

Cons

The software occasionally does not save projects which is considered a minor annoyance.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

C

Cheryl

Education Management, 1-10 employees

More than a year

5.0
May 2023

BusyBusy is a great program that meets our needs.

Pros

busybusy proves instrumental in tracking students' project time offering detailed reports for accurate project time allocation based on geolocation.

Cons

A suggestion is made for push notifications to remind users to clock in and out based on geolocation but overall no significant issues are reported.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

G

Garland

Construction, 1-10 employees

More than a year

5.0
May 2023

It is the best timesheet app I tried

Pros

Among various timesheet apps busybusy stands out for its ease of use eliminating the need for extensive tutorials for both employees and employers.

Cons

The user cannot think of any specific dislikes about the app.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Adam

Construction, 101-500 employees

More than a year

5.0
May 2023

busybusy review

Pros

The software's ease of use and the ability to access information from different job sites are highlighted as positive features.

Cons

Notifications about leaving a job site can be bothersome on large job sites leading to the manual disabling of location services.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

6

Functionality

8

M

Miriah

Construction, 11-50 employees

Less than a year

5.0
May 2023

Good time clock system

Pros

Tracking employees and utilizing the time clock feature are mentioned as beneficial aspects.

Cons

An additional feature request is made for the option to reimburse employees with a cost code rather than a note.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 101-500 employees

Less than 6 months

5.0
April 2023

Busybusy personal review

Pros

busybusy aids in time tracking job costing and payroll offering customizable options that cater to specific needs and workflows.

Cons

The software provides the required job functionalities and as of now there are no identified cons.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

10

A

Amy

Construction, 1-10 employees

More than a year

5.0
April 2023

Easy answers to complex needs

Pros

The app's ease of use and the fact that employees require minimal training are highlighted emphasizing its flexibility and intuitive design.

Cons

The user does not have any complaints about busybusy.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S

Stacy

Construction, 11-50 employees

More than a year

5.0
April 2023

Northstar

Pros

The satisfaction with busybusy's time capturing and scheduling system is noted.

Cons

No complaints have been reported regarding the current system usage.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

P

Patrick

Media Production, 1-10 employees

More than a year

5.0
April 2023

Great company

Pros

The software's user-friendly and personalized feel combined with easy navigation contributes to a positive experience.

Cons

The user expresses discomfort with receiving calls from busybusy staff.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

S

Stacey

Oil & Energy, 51-100 employees

More than a year

4.0
March 2023

review

Pros

The ease of use for daily employee use is underscored.

Cons

Inability to customize to specific needs and dashboard customization for viewing overtime vs. normal time are cited as areas for improvement.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

8

A

Anonymous

Not Specified, 11-50 employees

More than a year

5.0
March 2023

Essential for Payroll

Pros

busybusy serves multiple purposes including completing payroll addressing project management needs and capturing billable hours.

Cons

Some features in busybusy are not utilized by the business and the management team faces resistance to fully adopting the concept of tracking.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

T

Tara

Construction, 11-50 employees

More than a year

5.0
March 2023

HN Excavation

Pros

Key factors contributing to satisfaction include ease of use simplicity in teaching others information availability on mobile devices and seamless integration with payroll.

Cons

The user admits to not actively learning more about busybusy but notes the presence of self-learning updates.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

K

Kristina

Construction, 11-50 employees

Less than a year

5.0
March 2023

busybusy helps everyone save time

Pros

The overall change in time tracking and the software's impact on simplifying the process are emphasized.

Cons

The desire for more automated reporting particularly for vacation or PTO is expressed.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S

Sharleen

Construction, 51-100 employees

More than a year

5.0
March 2023

Daily User

Pros

The user expresses daily use of the software without encountering glitches praising its flexibility intuitiveness and responsiveness.

Cons

Reports are acknowledged to be somewhat cumbersome although functional.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

P

Patrick

Construction, 1-10 employees

More than a year

5.0
March 2023

Review

Pros

Online and mobile capabilities for tracking employees time and schedules are mentioned as positive aspects.

Cons

The mobile app is described as "clunky" in navigation and a feature request is made for the ability to delete not just archive projects.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

B

Brian

Construction, 11-50 employees

More than a year

5.0
February 2023

Busy bee review

Pros

The software's ability to track time and hours along with easy access to previous months' records is valued.

Cons

The software works well and there are no identified issues.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

D

Dustin

Construction, 51-100 employees

Less than 6 months

5.0
February 2023

Excellent

Pros

The software's structured use and easy navigation are highlighted.

Cons

As of now there have been no reports of any issues or complaints.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

10

S

Sean

Construction, 51-100 employees

More than a year

5.0
January 2023

BusyBusy Review

Pros

The ease of tracking employee time and comparing it to projected time estimates for each project is beneficial.

Cons

A suggestion is made for employees to attach notes to incorrect time changes directly on the day of the error.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

10

J

Jessica

Construction, 11-50 employees

Less than a year

5.0
January 2023

Excellent product for Time Management and Time Clock

Pros

The software's ease of use and mobile app simplicity benefit employees in keeping track of their time. The scheduling feature is noted as integral for daily/weekly planning.

Cons

A feature request is made for tracking small equipment similar to the Milwaukee Tag system using Bluetooth and QR codes.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S

Steven

Construction, 11-50 employees

More than a year

5.0
December 2022

Critical to my company

Pros

The report dashboard is praised for providing a comprehensive overview of labor-related aspects aiding in quick issue identification.

Cons

Privacy concerns arise due to constant tracking leading to the discontinuation of geolocation reporting.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

D

Darby

Construction, 51-100 employees

More than a year

5.0
December 2022

Cost Accountant

Pros

The software's cost-effectiveness and ease of information transfer from the field are noted.

Cons

The desire to transfer all information tracking labor to the computer for ease of costing and payroll is expressed.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

G

Gene

Construction, 101-500 employees

More than a year

5.0
December 2022

Exec Review

Pros

The extensive range of training options provided by busybusy is mentioned as a positive feature.

Cons

Occasional crashes during daily training sessions are noted.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

J

Jon

Farming, 1-10 employees

More than a year

5.0
November 2022

Easy to Train and Implement User Friendly

Pros

The software's ease of recording hours switching between tasks and providing insightful reports for profitability improvement are highlighted.

Cons

Difficulty in setting up with QuickBooks is highlighted as an area for improvement.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S

shannon

Construction, 11-50 employees

More than a year

5.0
November 2022

good way to track employees happy we have this app

Pros

The software's contribution to simplifying payroll and individuals cleaning up their own timesheets using the app are acknowledged as modern business practices.

Cons

The process of hourly employees punching in and out for lunch is criticized for its complexity and a request is made for an option to default to auto punch for greater efficiency.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

8

C

Cheryl

Construction, 11-50 employees

More than a year

5.0
November 2022

Great job time tracking

Pros

The ease of use project information access and time tracking features are appreciated.

Cons

Minor glitches are reported where admin screens differ from employee screens. Admins express the need to clock employees out.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

D

Donna

Construction, 11-50 employees

More than a year

4.0
November 2022

Fabricating Shop

Pros

The software is utilized for logging time to projects both in-house hours and jobsite hours.

Cons

Since not all features are used the user cannot provide feedback on this aspect.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

6

Functionality

8

J

Jenny

Construction, 11-50 employees

More than a year

5.0
November 2022

Great easy to use time tracking

Pros

Employees find busybusy much easier to use for entering hours from smartphones compared to alternative programs emphasizing user-friendliness.

Cons

A feature request is made for additional functions like messaging to consolidate activities within a single platform.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

10

T

Travis

Construction, 1-10 employees

More than a year

5.0
November 2022

Busy busy

Pros

busybusy is credited with keeping employees honest and aiding in expenditure tracking.

Cons

Occasional non-receipt of notifications for clocking out is reported.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

D

Debbie

Construction, 11-50 employees

More than a year

4.0
November 2022

Office Admin

Pros

The synchronization with QuickBooks for timekeeping and job costing is considered a valuable feature.

Cons

Concerns are raised about charges for admin roles advocating for free access to reports for administrators.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

6

Functionality

6

K

Kyle

Construction, 11-50 employees

More than a year

5.0
November 2022

Great time keeping app.

Pros

The synchronization with QuickBooks streamlines our payroll procedures providing real-time insights into job progress aiding organizational efficiency. The straightforward tracking of equipment and cost codes contributes to keeping our services on schedule while the customizable daily reports offer added convenience.

Cons

The scheduling portion is not perceived as fluid enough constituting a minor inconvenience.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

F

Felipe

Construction, 1-10 employees

More than a year

5.0
November 2022

BusyBusy is phenomenal

Pros

The software's seamless navigation and time-saving capabilities stand out as my preferred aspects.

Cons

The issue of overlapping time where someone forgets to sign out on a Friday leading to continuation into the following Monday poses a challenge.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

K

Karla

Construction, 11-50 employees

More than a year

5.0
November 2022

Organized and efficient work with busy busy

Pros

BusyBusy plays a vital role in maintaining our business's organization and simplicity.

Cons

There are instances where the software experiences slowness and fails to update automatically.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M

Michelle

Construction, 101-500 employees

More than a year

4.0
November 2022

BusyBusy by Administrator

Pros

The availability of daily reporting is a significant time-saver enhancing the efficiency of our payroll processes.

Cons

I express a desire to see equipment availability extended to cover the years 3031 and 3033.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A

Anonymous

Not Specified, 11-50 employees

More than a year

5.0
November 2022

Easy to learn and use!

Pros

BusyBusy is intuitive and straightforward making it easily understandable for our employees even those who may not be well-versed in computer technology. They were able to grasp the app's functionality swiftly.

Cons

A drawback I find is the inability to add a piece of equipment without waiting for approval.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10